exam 1
individual
Alexa quit because she felt is was boring. This is ______ level problem
a gap between an actual and desired situation
a problem is
slippery slope
because auditors of XX company accepted a clients firms questionable financial statements when the infractions have occurred over time, james believes that they are
motivated blindness
Harriet saw Josephine cheating. Didn't report because Josephine is on team in class and fear might hurt team chances of doing well. Harriet is experiencing
group level
Joe, hard and productive worker, quit because couldn't get along with co-workers. This is diagnosed an ___ level problem.
enacted values
Motto; O Pasta uses website to explain 5 traits to make their culture distinctive. What level of organizational culture does this represent
internally focused valuing flexibility
Organizations with clan cultures are described as
espoused values
Pereot Fragrance...... In a time of growth and record profits, the company decided to increase wages and profit sharing. What level of organizational culture does this represent?
situational factors
Person factors and ___ are the two broad categories of OB concepts and theories
contingency
Pop's ice cream store sales were down 15% this summer. The owner, pop, says that in his experience rainy summers mean lower ice cream sales. Jonathan, his assistant, notices the staff at pop's appear uninterested and slow to serve customers. He would like to replace at least
organizational
Sharon quit her job because she felt that her departments reward system favored men. This diagnosed as____ level problem.
to root out conflicts of interest
The remedy for motivated blindness is
Observable artifacts, espoused values, basic underlying assumptions
The levels of organizations culture are
work attitudes and behaviors
Which of the following is not a driver or cause of organizational culture?
Orgs tend to have 1 dominant type of culture
Which of the following statements about org culture is true?
ill-conceived goals
_____ are goals and incentive set to promote a desired behavior, but instead encourage a negative one.
diversity management
______ is not a function of organizational culture
overvaluing outcomes
______ is when we give a pass to unethical behavior is the outcome is good
soft skills
problem solving and critical thinking are____ because they use logic and reasoning to develop and evaluate options
contingency approach is just common sense
which of the following statements is false?
