exam 1

individual

Alexa quit because she felt is was boring. This is ______ level problem

a gap between an actual and desired situation

a problem is

slippery slope

because auditors of XX company accepted a clients firms questionable financial statements when the infractions have occurred over time, james believes that they are

motivated blindness

Harriet saw Josephine cheating. Didn't report because Josephine is on team in class and fear might hurt team chances of doing well. Harriet is experiencing

group level

Joe, hard and productive worker, quit because couldn't get along with co-workers. This is diagnosed an ___ level problem.

enacted values

Motto; O Pasta uses website to explain 5 traits to make their culture distinctive. What level of organizational culture does this represent

internally focused valuing flexibility

Organizations with clan cultures are described as

espoused values

Pereot Fragrance...... In a time of growth and record profits, the company decided to increase wages and profit sharing. What level of organizational culture does this represent?

situational factors

Person factors and ___ are the two broad categories of OB concepts and theories

contingency

Pop's ice cream store sales were down 15% this summer. The owner, pop, says that in his experience rainy summers mean lower ice cream sales. Jonathan, his assistant, notices the staff at pop's appear uninterested and slow to serve customers. He would like to replace at least

organizational

Sharon quit her job because she felt that her departments reward system favored men. This diagnosed as____ level problem.

to root out conflicts of interest

The remedy for motivated blindness is

Observable artifacts, espoused values, basic underlying assumptions

The levels of organizations culture are

work attitudes and behaviors

Which of the following is not a driver or cause of organizational culture?

Orgs tend to have 1 dominant type of culture

Which of the following statements about org culture is true?

ill-conceived goals

_____ are goals and incentive set to promote a desired behavior, but instead encourage a negative one.

diversity management

______ is not a function of organizational culture

overvaluing outcomes

______ is when we give a pass to unethical behavior is the outcome is good

soft skills

problem solving and critical thinking are____ because they use logic and reasoning to develop and evaluate options

contingency approach is just common sense

which of the following statements is false?