FSU Geb 3213 Business Communication 18

Folk culture is

a. A culture of the people

Slander is:

a. A spoken false statement that is damaging to a person's reputation

Theory X and Theory Y was formulated by:

a. Douglas McGregor

Hall shows us that emphasis on a culture as a whole, and how it operates, may lead us to:

a. Neglect individual differences

_____ is a negative preconceived judgment or opinion that guides conduct or social behavior.

a. Prejudice

Virtual communication can be defined as:

a. Representational interaction between individuals, groups, and communities within the online environment.

This marks the passage of the individual within the community; some of these may be so informal as to be hardly noticed, while others may be highly formalized.

a. Rites of initiation

Mass culture refers to

a. The messages create and received through mass media.

An economy with relatively little government oversight may:

a. be said to reflect more of the market(s).

Tips and bribery are:

a. culturally acceptable in some places worldwide.

Learning the rules of a business or organization by observing the conduct of others is indicative of a(n):

a. implicit-rule culture

Mike and Sara are both from the same country and share the same culture. The communication that takes place between them would be classified as:

a. intracultural communication

Long-term orientation

a. is often marked by persistence, thrift, and frugality.

In low-power distance cultures:

a. people relate to one another more as equals.

A(n) _____ is a government ruled by God and his or heir designees.

a. theocracy

Libel is:

b. A written, published false statement that is damaging to a person's reputation, personal or professional.

_____ are nonverbal representations of communication.

b. Artificats

_____ is often cited as a pioneer in the field of intercultural communication

b. Edward T. Hall

Which of the following statements is true regarding monochromatic time?

b. Everything has its own specific time.

Cultures all hold values and principles that are commonly shared and communicated:

b. From older members to younger ones.

Theory X asserts that:

b. Workers have a general disposition against labor.

A political state in which there is no government is known as a(n):

b. anarchy.

_____ is one form of government that promotes the involvement of the individual.

b. democracy

In a(n) _____ culture, rules are clearly communicated so that everyone is aware of them.

b. explicit-rule

Members of _____ cultures place emphasis on external goods and services as a representation of self, power, and social rank.

b. materialistic

A tip is usually a

c. A monetary reward, sometimes in addition to a standard payment, for a service or action.

This denies cultural, racial, ethnic, socioeconomic, and many other valuable, insightful differences.

c. Assume similarity

At this stage in the acculturation process, you will feel that living in this new culture is simply exhausting.

c. Depression-frustration

Which of the following statements is true regarding ethical systems?

c. Ethics refers to a set of norms and principles that relate to individual and group behavior.

_____ is the tendency to view other cultures as inferior to one's own.

c. Ethnocentrism

Which of the following statements is true regarding masculine and feminine orientation?

c. In the United States assertiveness and competition are highly valued.

Counter culture refers to the

c. Representations of resistance to mass or popular culture.

According to this theory, workers are trusted to do their jobs with excellence and management is trusted to support them,l looking out for their well-being.

c. Theory Z

Which of the following statements is true regarding collectivist cultures?

c. They focus on the needs of the nation, community, family, or group of workers.

_____ form as the organization grows and expands, and stories are told and retold to educate new members on how business should be conducted.

c. Traditios

When living abroad:

c. learn new ways to get the job done.

The United States and japan are often noted as _____ cultures, while many Scandinavian nations feature cultures that place more emphasis on _____.

c. materialistic; relationships

_____ are often framed in terms of how people are governed, and the extent to which they may participate.

c. political systems.

Time is considered in a more fluid sense in:

c. polychromatic time.

A Theory X manager:

c. uses control and incentive programs to provide punishment and rewards.

Short-term orientation:

c. values personal stability and consistency.

In this type of political system local warlords, elders, and others exercise a certain amount of political, military, and economic power.

d. Anarchy

Which of the following is not true regarding Theory Y?

d. Collaboration is rare among employees.

Which of the following statements is true regarding individualistic cultures?

d. Individuals perceive themselves as empowered.

Which of the following statements is not true regarding the symbols, boundaries, status, language, and rituals that exist across cultures?

d. Institutions tend to formalize processes but often easily adapt to new circumstances.

Which of the following statements is true regarding common law?

d. It involves more interpretation that can produce conflict with multiple views on the application of the law in question.

"Why are we here and whom do we serve?" In business, the answers to these questions can be found in:

d. Mission and vision statements

_____ can be defined as a generalization about a group of people that oversimplifies their culture.

d. Stereotypes

Which of the following statements is true regarding uncertainty?

d. When experiencing high levels of uncertainty, the communication interaction is not as personal or intimate.

Dictatorships, communism, or theocracy are forms of:

d. centralized rule

Theory Z:

d. emphasizes job rotation, skills development, and loyalty to the company.

If you are working with people from a(n) _____ culture, you may need to take extra care to elicit feedback and involve them in the discussion because their cultural framework may preclude their participation.

d. high-power distance

Communication with yourself is called:

d. intrapersonal communication

The last step in the acculturation process is that of:

d. reintegration.

Everett Rogers and Thomas Steinfatt define intercultural communication as the exchange of information between individuals:

d. who are "unalike culturally."

Which of the following statements is true in the context of Hall's contribution to the study of intercultural communication?

e. Focus on the interactions versus general observations of culture.

In these cultures, business conversations may start with discussions of the weather, or family, or topics other than business as the partners gain a sense of each other, long before the topic of business is raised.

e. Indirect cultures.

Which of the following statements is true regarding implicit-rule cultures?

e. Rules are often understood and communicated nonverbally.

Which of the following statements is true regarding civil law?

e. The rules are spelled out in detail, and judges are responsible for applying the law to the given case.

Ethnocentrism:

e. makes us far less likely to be able to bridge the gap with other cultures.

In most of the world's cultures, a person occupying superior status is entitled to a physically elevated position-- a throne, a dais, a podium from which to address subordinates. This relates to the cultural characteristic of:

e. space