Groups of Technology Users

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Desktop veteran

Uses mainly desktop technology for work and communication but is less likely to use mobile devices such as cell phones

Information encumbered

Uses mostly old technologies---landline telephones and print materials---for information without consulting the web or mobile devices

Media Mover

Uses online and mobile devices regularly as a way to connect with other people socially

Ambivalent networker

Uses online and mobile devices regularly but may find them intrusive

Technology indifferent

Uses online and mobile technology on occasion but is not to use modern technologies or to learn about them

Digital collaborator

Uses online and mobile technology readily to create and share information with others

Roving node

Uses online and mobile technology to manage work and to gather information

Drifting surfer

Uses technology infrequently and then mainly to gather information.

Mobile newbie

Uses technology infrequently due to lack of knowledge about and lack of confidence with the newest information devices

Off the network

Uses technology rarely or not at all, either through lack of interest or a deliberate choice to exclude technology from daily life


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