HB 307 Quiz #4

According to Herzberg, managers can enrich the jobs of employees by: a. adding more responsibility to jobs. b. increasing fringe benefits. c. improving the quality of employee supervision. d. removing safety hazards

A

Hackman and Oldham propose that the five characteristics in their job characteristics model lead to all of the following EXCEPT: a. work group synergy b. improved work performance c. internal motivation d. lower absenteeism and turnover

A

Job enrichment is touted as helping employees with: a. self-esteem and job satisfaction b. dissatisfaction with pay c. employment security d. dissatisfaction with benefits

A

Skill variety refers to: a. the degree to which a job entails a variety of different activities, requiring the use of different skills and talents. b. the degree to which a job requires completion of an identifiable piece of work with a visible outcome. c. the degree to which a job has impact on the work of other people. d. the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use.

A

The American with Disabilities Act requires that job duties and responsibilities must be: a. essential job functions for job success b. adjusted to describe the reasonable accommodations that an employer is willing to provide c. limited to not more than twenty individual job tasks d. written by job incumbents most familiar with the job

A

Which of the following is NOT a method to gather job analysis information? a. Diaries b. Applications c. Questionaires d. Observations

B

The law requires employers to be able to show that the job criteria they use to select employees for a particular position relate specifically to the duties for that job. T or F?

True

Compressed workweeks can be problmatic because the Fair Labor Standards Act requires the payment of overtime to regular employees who work more than: a. 8 hours in a day b. 40 hours in a week c. 5 days in a week d. 10 hours in a day

B

A job specification is: a. a group of related activities and duties b. a set of different duties and responsibilities performed by one employee c. a statement of the knowledge, skills, and abilities required of a person to perform a job d. a statement of the tasks, duties, and responsibilities of a job to be performed

C

The statements in a job description covering job duties or essential job functions are usually arranged in: a. alphabetical order b. numerical order c. order of importance d. sequential order

C

Autonomy refers to: a. the degree to which a job entails a variety of different activities, requiring the use of different skills and talents. b. the degree to which a job requires completion of an identifiable piece of work with a visible outcome. c. the degree to which a job has impact on the work of others. d. the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use.

D

Which of the following is an advantage of telecommuting? a. Employees develop high self-discipline while working alone at home. b. Communication within an organization improves as telecommuting is unambiguous in comparison with face-to-face communication. c. Line managers accustomed to managing by observation may find supervising distributed employees easy d. it reduces overhead costs and office space of a company

D

__________ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying. a. job augmentation b. job rotation c. job enlargement d. job enrichment

D

Critical incident analysis is an organization specific list of tasks and their descriptions that are used as a basis to identify components of a job. T or F?

False

Employee interviewing is the most accurate method of job analysis because the employee is least likely to exaggerate essential job functions. T or F?

False

If the criteria used to hire and evaluate employees are vague and not job-related, employers are less likely to find themselves being accused of discriminating against the members of protected classes. T or F?

False

Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*Net. T or F?

False

Requiring a high school diploma, even for a laborer job, is acceptable under the law if the company has a policy that all employees must be high school graduates. T or F?

False

Because a job analysis includes information about the requirements of someone performing a job, it provides the criteria for evaluating the people who do the work. T or F?

True

Inflating a job's responsibilities can occur unintentionally. T or F?

True

KSAOs refer to the knowledge, skills, abilities, and other attributes required of a person performing a job. T or F?

True

Managers of businesses where employee perform many different job tasks must be concerned about writing specific job descriptions because federal guidelines and court decisions require job requirements to be based on valid job-related criteria. T or F?

True

Participation, innovation, access to information, and accountability are the four conditions that organizations must encourage to realize the benefits of empowerment. T or F?

True

Job analysis is called the cornerstone of HRM because: a. the information obtained is proactive b. it is the first job given to new HRM employees c. the information it collects serves many HRM functions d. it is required by the law

c

When an employee can adjust their daily starting and quitting times, provided they work a certain number of hours per day or week, their work schedule is known as: a. a compressed workweek b. an enriched workweek c. a flextime arrangement d. an adaptable schedule

c