HRMGT 3330 EXAM #1

The executive branch of the federal government A) consists of bodies such as the Select Committee on Ethics. B) consists of the House of Representatives and the Senate. C) adjudicates criminal cases. D) passes laws such as the Civil Rights Act. E) consists of the president and the many regulatory agencies the president oversees.

Consists of the president and the many regulatory agencies the president oversees.

Disparate Impact

A theory of discrimination based on facially neutral employment practices that disproportionately exclude a protected group from employment opportunities.

Overburdening people by removing machines B) Modifying production processes to support excess inventories C) Increasing the number of employees involved in a particular task D) Limiting procedures that streamline operations E) Decreasing movements that create no value

Decreasing movements that create no value

Che was being recruited by a competitor due to her success at her current company in getting several new patents. This is an example of ________ capital. A) social B) customer C) human D) intellectual E) financial

Intellectual

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails? A) Job specification B) Job description C) Job standardization D) Job satisfaction E) Job evaluation

Job Description

Which stage in a work-unit activity analysis focuses on the product, information, or service provided? A) Raw inputs B) Equipment C) Output D) Activity E) Human resource input

Output

Section 1982 of the Civil Rights Act passed in 1866 granted all persons the A) same property rights as white citizens. B) right to carry weapons for self-defense. C) right to sue governmental authorities. D) freedom to elect members of Parliament. E) freedom from cruel and unusual punishments.

Same property rights as white citizens.

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of A) 30. B) 35. C) 40. D) 18. E) 15.

40

Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit? A) Tracy, the owner of several fast-food franchises B) Rex, the HR manager for a biotech research firm C) Yelena, the director of a mobile advertising company D) Franco, the HR director for a large grocery chain E) Barbara, the superintendent of an urban school system

Yelena, the director of a mobile advertising company

Mani is unsure of which 401K and retirement plan will meet his needs. He should make an appointment to see a counselor who works with A) training and development. B) employee relations. C) compensation benefits. D) employee data and information systems. E) legal compliance.

Compensation benefits.

Which of the following led to problems for McDonald's when it began offering the McWrap product? A) Poor quality inputs B) Complex work processes C) Outdated equipment D) Low task interdependence E) Low outcome interdependence

Complex work process

Which of the following is considered a disability under the Americans with Disabilities Act? A) Cosmetic disfigurement B) Obesity C) Substance abuse D) Eye color E) Left-handedness

Cosmetic disfigurement

Which of the following was replaced by the Occupational Information Network (O*NET)? A) Position Analysis Questionnaire B) General Aptitude Test Battery C) Dictionary of Occupational Titles D) Workforce Learning Link E) Work Profiling System

Dictionary of Occupational Titles

Michael and Mohammad graduated from the same pilot training institute and applied for a job as a trainee pilot at a private American airline. Despite both having similar profiles, Michael was hired but Mohammad was not, and the airline continued to look for other potential trainee pilots. In this case, Mohammad was a possible victim of A) sexual harassment. B) quid pro quo harassment. C) disparate treatment. D) disparate impact. E) racial discrimination.

Disparate treatment.

When a company participates in lean thinking they evaluate current practices to A) do minimal work with highest attention and care for details. B) deliver the best customer service while compromising on volume and quantity. C) create quality products and services using maximum resources. D) do more with less effort, time, space, and equipment. E) discourage training and quality programs.

Do more with less effort, time, space, and equipment.

Which of the following agencies is responsible for enforcing Title VII of the Civil Rights Act and the Americans with Disabilities Act? A) U.S. Department of Commerce B) Equal Employment Opportunity Commission C) Office of Federal Contract Compliance Programs D) U.S. Department of Labor E) U.S. Office of Personnel Management

Equal Employment Opportunity Commission

Which competencies is an HR professional said to have if he is able to act personally and professionally with integrity and accountability? A) Critical evaluation B) Consultation C) Business acumen D) Communication E) Ethical practice

Ethical practice

Butterflies and Blooms, a new florist in town, is attempting to maximize profits but knows the company cannot charge too much for its bouquets in this market. As the company explores locations, the florist notes rent, property taxes, and parking. These are examples of ________ costs. A) acquisition B) procurement C) fixed D) variable E) marginal

Fixed

Which of the following rules states that an employment test has disparate impact if the hiring rate for a minority group is less than 80 percent of the hiring rate for the majority group? A) Standard deviation rule B) Mixed-motive rule C) Prima facie rule D) Four-fifths rule E) Business necessity rule

Four-fifths rule

A common practice for companies in today's market is to look within at what is working and what is not. This is an example of a(n) A) job analysis. B) internal analysis. C) job characteristics model. D) competitor analysis. E) job modeling.

Internal Analysis

Traditionally, the HRM department was primarily a(n) A) proactive agency. B) finance expert. C) employer advocate. D) administrative expert. E) payroll expert.

Administrative expert.

Sophie, the HR manager, checks her email, completes paperwork, and returns voicemail. These activities are part of the A) administrative linkage. B) one-way linkage. C) two-way linkage. D) integrative linkage. E) executive linkage.

Administrative linkage

Which of the following is true about the Six Sigma process? A) It focuses on the end product of employee satisfaction. B) It terminates once the processes have been brought within the Six Sigma standards. C) It strives to attain quality through supervision of daily work, not through training. D) It discourages employees from lean thinking. E) It aims to create a total business focus on serving the customer.

It aims to create a total business focus on serving the customer.

Which of the following is true of a balanced scorecard? A) It indicates the value of a company based on its competitive demands. B) It depicts a company from the perspective of internal and external customers. C) It measures a company's performance based on the business strategy adopted by it. D) It should not be used to link HRM activities and a company's business strategy. E) It guides companies to increase the time spent on new product and service development.

It depicts a company from the perspective of internal and external customers.

Which of the following is the process of defining the way work will be performed and the tasks that will be required in a given job? A) Job specification B) Job evaluation C) Job performance D) Job design E) Job satisfaction

Job design

A ________ workforce describes the former workers to whom a firm still owes financial obligations. A) contingent B) consultant C) temporary D) legacy E) contract

Legacy

Google employs the practice of team building and rewards ideas that are outside the box. They are likely to have ________ compared to a company with low engagement. A) lower retention B) lower empowerment C) poorer customer service D) lower productivity E) lower turnover

Lower turnover

Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach. A) motivational B) mechanistic C) biological D) perceptual-motor E) ergonomic

Mechanistic

Alpha Consulting provides HR services to small companies that do not need full-time HR. Contracting with Alpha Consulting is known as A) e-commerce. B) reshoring. C) downsizing. D) benchmarking. E) outsourcing.

Outsourcing.

Once a law is passed in Congress it must be signed by the ________ before it becomes law. A) president pro tempore of the Senate B) secretary of state C) attorney general D) president of the United States E) speaker of the House

President of the United States

Marisol, an HR manager at a technology firm, is entrusted with the task of hiring a member for a new team. She has already received information about what the new role will entail as well as the tasks that the new employee will be performing. She is currently using several media to seek applicants for the role. Which of the following human resource management (HRM) practices is Marisol performing? A) Job designing B) Recruitment C) Performance management D) Training E) Job analysis

Recruitment

Which of the following approaches to job design identifies the "one best way" to perform a job? A) Motivational approach B) Scientific management approach C) Biological approach D) Perceptual-motor approach E) Cognitive task analysis approach

Scientific management approach

Jemma reviews job applicants and screens their applications into thee piles: highly qualified, qualified, and not qualified. She then lets the hiring manager see those who are highly qualified and qualified. This is part of A) career planning. B) human resource planning. C) training. D) selection. E) job evaluation.

Selection

Nikeyah has resisted advances from her male boss, who is interested in pursuing a sexual relationship with her. In addition, he has been withholding her promotions for more than a year for this reason alone. Nikeyah can sue her boss for A) sexual harassment. B) reasonable accommodation. C) pattern and practice. D) disparate impact. E) disparate treatment.

Sexual harassment.

Ashock has been brought in as a consultant for a large organization. He is tasked with identifying the goals, policies, and action sequences the company should take to offset competitive challenges. Ashock will be implementing A) operational management. B) transactional management. C) management by objectives. D) process mapping. E) strategic management.

Strategic management

Selena is leading the strategic groups through an exercise to define the company's mission and goals through a SWOT (strengths, weaknesses, opportunities, and threats) analysis. She is employing A) strategy implementation. B) task design. C) selection and training. D) strategy formulation. E) strategy evaluation.

Strategy formula

Pluto Inc., a large manufacturer of desktops and laptops, has decided to enhance revenues by expanding its product line. It has identified the tablet market as a possible market to expand and has identified Compco Inc. as a potential competitor. Pluto Inc. is currently in the ________ stage of the strategic management process. A) strategy formulation B) strategy evaluation C) strategy execution D) strategy consultation E) strategy implementation

Strategy formulation

When Clean Motors condensed all its parts factories into one large location, the company increased research and development and customer service, and decreased its sales force. How would this practice help the company to become a low-cost producer? A) The company created a product that was different from other products in the market. B) The company constructed efficient large-scale facilities. C) The company invested heavily in branding its product. D) The company invested in creating a unique customer service process. E) The company started using the latest machines for its production facility.

The company constructed efficient large-scale facilities.