HRPO1311 Exam 1 Review

Ace your homework & exams now with Quizwiz!

_____ diversity refers differences in the concentration of valuable social assets or resources such as rank, pay, decision-making authority, and status.

Disparity

If a company creates and maintains a culture that encourages employees to bring new ideas into the company, it is most likely to be using what strategy?

Differentiation

____ attempts to explain how people select, interpret, and change various situations.

Interactionalism

Maximizing the efficiency of the manufacturing or product development process to minimize costs is referred to as _________.

Operational Excellence

A manager who groups jobs into units and establishes patterns of authority is performing which function of management?

Organizing

The _________ method relies on systematic studies that identify and replicate a result using a variety of methods, samples, and settings.

Scientific

__________ management is based on the belief that productivity is maximized when organizations are rationalized with precise sets of instructions based on time-and-motion studies.

Scientific

A manager who can see how the various tasks within the organization fit together and how each task contributes toward the "big picture" has strong

conceptual skills.

​A(n) _________ worker is employed in a company on an impermanent or part-time basis.

contingent

The oversight of a public corporation by its board of directors is called ____.

corporate governance.

What strategy focuses on company expansion, either organically or through acquisitions?

growth

Organizational behavior (OB) typically includes the study of which of the following basic components?

human behavior in organizations.

After World War I, attention shifted away from scientific management to understanding the role of _____________ in organizations.

human factors and psychology

What is the term for a written prediction specifying expected relationships between certain variables?​

hypothesis

Psychological contracts create _______ promises and obligations between employees and the employer.

implicit

Which of the following is NOT a resource category that organizations use in the pursuit of goals and objectives?

intangible

Under the systems view, the profits that Wal-Mart receives as a result of the services it provides is one type of

output

Which of the following is a cultural dimension identified by Hofstede?

power distance

Which of the following terms refers to the degree of inequality that exists and that is accepted among people with and without power?

power distance

What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

psychological contract

Turnover occurs when people

quit their jobs

What letter is used to refer to a correlation?

r

Which of the following is NOT a source of competitive advantage?

selling the most expensive version of an adequate product

Deming felt that when things go wrong, there is a 94 percent chance that the ________ rather than the __________ is the cause.

system, worker

An engineer who can solve complex mathematical equations on the job has strong

technical skills

Organizational behavior focuses on

the human side of management.

Some outcomes can be studied at the individual, group, and organization levels. Which of the following is generally assessed at both the individual and organizational levels?

Absenteeism

The U.S. Bureau of Labor Statistics projects a dramatic increase in workers ____ during the next decade.

Age 65 and older

​Which statement accurately describes a downside of information technology?​

It has increased a sense of urgency vis-à-vis decision-making.

Which is NOT an important reason for understanding organizational behavior?

Sole proprietorships are increasing common for entrepreneurial organizations.

Businesses pursuing a ______________ strategy focus on a narrow market segment or niche.

Specialization

According to Michael Porter, to have a competitive advantage, a company must ultimately be able to give customers _______________.

Superior value for their money.

When you notice that someone is tall, what type of diversity are you noticing?​

Surface-Level diversity

One of the largest employment discrimination lawsuits was settled for more than $11.7 million against Walmart and Sam's Club. What was the main group that was discriminated in this case?

Women

As the age diversity of work groups increases, it becomes increasingly likely that

an older employee will report to a younger supervisor

The ethnic and cultural mix of the U.S. workforce is _____.

changing

A knowledge worker's career path may run parallel to a management career path. The benefit of this path for the worker is

compensation that is equivalent to that available to management.

Car makers design and produce new model cars much more quickly now than they did in the past. This is an example of

decreased cycle time

All of the following are inputs an organization receives from its environment EXCEPT

employee behaviors

Which of the following is a component of surface-level diversity?

ethnicity

The belief that one's culture is superior to all others is called

ethnocentrism.

The most significant source of change impacting many organizations today is increasing

globalization

Which of the following is a component of deep-level diversity?

goals

​A _________ is a collection of verbal and symbolic assertions that specify how and why variables are related, and the conditions under which they should and should not relate.

theory

All of the following are true about stereotypes EXCEPT

they lead to an appreciation of individual differences

​What level of the corporate ladder is least diverse?

top management

Understanding and addressing the environment of a business has traditionally been the purview of

top managers

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

uncertainty avoidance

​Which of the following best reflects low individualism?

valuing harmony more highly than honesty


Related study sets

Lesson 14 Grammar: Subjunctive in Adjective Clauses

View Set

Anatomy and Physiology SBIO-221B

View Set