Interpersonal Communication Exam #1

According to your text, digital natives tend to prefer different digital communication channels more than do digital immigrants. A. True B. False

A. True

A traditional phone message includes which of the cues of a face-to-face conversation? A. Vocal tone. B. Eye contact. C. Posture. D. Facial expression.

A. Vocal tone.

Communication is used to satisfy instrumental goals, which means ________. A. becoming competent in a first or second language B. creating rewarding interpersonal relationships C. establishing our social roles and identities D. getting people to behave the way we want them to

D. getting people to behave the way we want them to

According to some surveys, 70 percent of job recruiters in the United States have hired candidates because of information found online. A. True B. False

B. False

According to your text, you are like a transmitter that can be shut off. When you no longer want to send messages, you can simply stop. A. True B. False

B. False

According to your textbook, Watson's use of the Urban Dictionary teaches us that artificial intelligence can easily learn the complicated, ever-changing ins and outs of human communication. A. True B. False

B. False

In one survey, managers across the country rated the abilities to speak and listen effectively as second in importance, right after technical competence. A. True B. False

B. False

Researchers using word-count programs found that men tend to use about the same number of large words, nouns, and swear words as do women. A. True B. False

B. False

In the Ethical Challenges Feature "The Ethics of Online Anonymity," your text asserts that, in most social media, the veil of anonymity provides cover for ________________. A. spontaneous expressions of passionate opinion that few people would make if their identity was known B. insensitive and hurtful comments that few people would make if their identity was known C. supportive comments that they would be otherwise too shy to share D. participating in controversial political discourse that few people would if their identity was known

B. insensitive and hurtful comments that few people would make if their identity was known

All of the following statements are true except A. Meanings are not in words. B. More communication is not always better. C. Communication can solve all your problems. D. Effective communication is not a natural ability.

C. Communication can solve all your problems.

Leaner messages are always less effective than richer messages. A. True B. False

B. False

According to your text, studies have revealed that the mere presence of mobile devices can have a negative effect during face-to-face discussions related to all of these except __________. A. closeness B. connection C. conversation topics D. conversation quality

C. conversation topics

Your text suggests all of the following are indicators that you are probably spending too much time online except __________________. A. decrease in time needed online to achieve satisfaction B. time of Internet use exceeding the amount anticipated or intended C. failure in attempts to reduce Internet use D. Internet use resulting in failure to fulfill responsibilities at work, home, or school

A. decrease in time needed online to achieve satisfaction

Which of the following statements best describes the effect that communication has on our physical well-being? A. Too much communication has been frequently linked to fatigue and mental illness. B. People who have only limited communication with others tend to be physically healthier than those who have prolonged communications. C. A lack of communication and social relationships can cause a range of physical and mental illnesses. D. How much we communicate impacts our mental health but has little to no effect on our physical health.

C. A lack of communication and social relationships can cause a range of physical and mental illnesses.

Which of the following is not a principle of communication? A. Communication is reversible. B. Communication is unrepeatable. C. Communication has both a content and a relational dimension. D. Communication can be intentional or unintentional.

A. Communication is reversible.

According to your text, the biggest mistake you can make as a communicator is to assume that saying something is the same thing as communicating it. A. True B. False

A. True

During the "skillfulness" stage of acquiring a new skill, you are able to handle yourself well, but you still need to actively think about what you're doing. A. True B. False

A. True

When an isolated communicator's sense of self-efficacy increases due to successful mediated communication, he or she is likely to increase the amount of time spent in mediated communication and become more isolated. A. True B. False

A. True

How does the transactional model of communication differ from the linear model? A. The transactional model considers communication as something that a sender does to a receiver. B. The transactional model describes communication as a message that is encoded by a sender and channeled to a receiver in a back-and-forth manner. C. The transactional model interprets communication as happening simultaneously between speakers rather than in a unidirectional manner. D. The transactional model does not consider noise to be an important part of communication.

C. The transactional model interprets communication as happening simultaneously between speakers rather than in a unidirectional manner.

Which type of noise is accounted for in a transactional model of communication but not in a linear model of communication? A. loud music that makes it difficult to hear a speaker B. a bad phone connection that makes it difficult to understand a speaker C. feeling so upset that it is difficult to understand what a speaker is saying D. being so overwhelmed by the bustle of a crowded place that it is difficult to pay attention to a speaker's message

C. feeling so upset that it is difficult to understand what a speaker is saying

According to your text, studies have found leaner mediated communication can be advantageous when _____________. A. you're too busy to pay attention B. you have no interest in the topic being discussed C. you want people to focus on what you're saying rather than your appearance D. you have a head cold

C. you want people to focus on what you're saying rather than your appearance

Martin Buber states that "I-It" and "I-Thou" represent two ways in which humans can relate to one another. What is the difference between these two types of relationships? A. "I-It" relationships are difficult to create and sustain. B. "I-Thou" relationships are not necessary for a rich life. C. "I-Thou" relationships are based on what other people can do for us. D. "I-It" relationships are stable, predictable, and detached.

D. "I-It" relationships are stable, predictable, and detached.

According to your text, when conducting a meeting online, business professionals should follow each of these rules except: A. Before the meeting, make sure all participants have the agenda and copies of any documents that will be discussed. B. Try to avoid interrupting others or leaving out people simply because you can't see them. C. Keep distractions (ringing phones, slamming doors, barking dogs, and so on) to a minimum. D. Use whatever equipment you have available.

D. Use whatever equipment you have available.

Synchronicity is the condition when communicators are all _______________. A. able to dance together B. happy to see each other C. on time for a meeting D. connected in real time

D. connected in real time

In the Reading Feature "Social Networking, Survival, and Healing," Brad K. explains that social media saved his life by offering him ________________. A. suggestions for videogames that kept him distracted from his problems B. opportunities to vent his feelings C. free offers for legally prescribed drugs D. continual messages of encouragement

D. continual messages of encouragement

When compared with marital relationships that began in person, those that started online had ____________. A. slightly higher satisfaction rates and slightly lower incidences of breakups B. slightly lower satisfaction rates and slightly higher incidences of breakups C. slightly higher satisfaction rates and slightly higher incidences of breakups D. slightly lower satisfaction rates and slightly lower incidences of breakups

A. slightly higher satisfaction rates and slightly lower incidences of breakups

Cognitive complexity is A. the ability to mentally solve difficult problems. B. the opposite of cognitive simplicity. C. the ability to construct a variety of frameworks for viewing an issue. D. a way of thinking about complex situations between people.

C. the ability to construct a variety of frameworks for viewing an issue.

Which statement below is the best example of self-monitoring? A. "I'm talking too much." B. "David seems really upset." C. "I wonder if Maria is angry with me or if she's just in a hurry." D. "Can you give me a ride home after work tomorrow?"

A. "I'm talking too much."

Communication as the means of coming to know who we are is known as satisfying ________ needs. A. identity B. social C. physical D. "I-Thou" relationship

A. Identity

In mediated messages, men and women use the word "we" about equally, but in different ways. A. True B. False

A. True

In the Looking at Diversity Feature "Forging Relationships with Social Media," Kevin Schomaker says online communication has been beneficial for him because he's able to make a first impression that doesn't include his developmental disability. A. True B. False

A. True

What are the three features that distinguish interpersonal communication from less personal communication? A. uniqueness, irreplaceability, and interdependence B. irreplaceability, duality, and permanence C. uniqueness, permanence, and substitutability D. interdependence, competence, and clarity

A. uniqueness, irreplaceability, and interdependence

Research shows that, when online, communicators express themselves ___________. A. less honestly and with more self-monitoring B. more honestly and with less self-monitoring C. more honestly and with more caution D. less honestly and with more caution

B. more honestly and with less self-monitoring

An illness that interferes with a person's ability to accurately receive a message is an example of ________ noise. A. external B. physiological C. psychological D. psychoanalytical

B. physiological

What distinguishes interpersonal communication in a qualitative approach? A. involving more than two people in a communication B. treating each person in the interaction as unique individuals C. communicating frequently D. communicating for long periods of time

B. treating each person in the interaction as unique individuals

As she described in the Reading Feature "Virtually Separated," Caitlin's online relationship with Will enabled her to do all of the following except: A. Viscerally feel that Will was sitting a foot away on her bed. B. Avoid talking to Will if she had work to do. C. Learn that Will could be an attentive partner. D. Say whatever she wanted and risk awkwardness.

C. Learn that Will could be an attentive partner.

In the Reading Feature "Alone Together," your text explains that communication with digital devices causes us to develop all of the following habits except: A. We ramp up the volume and velocity of online connections and start to expect answers faster than in nondigital communication. B. We ask simpler questions than when we are in nondigital communication. C. We use digital dictionaries more often. D. We dumb down our communications, even on the most important matters.

C. We use digital dictionaries more often.

In one study, communicators who were assigned feminine avatars ________than did those with masculine avatars. A. expressed more emotion, made fewer apologies, and used more tentative language B. expressed less emotion, made fewer apologies, and used definitive language C. expressed more emotion, made more apologies, and used more tentative language D. expressed more emotion, made more apologies, and used definitive language

C. expressed more emotion, made more apologies, and used more tentative language