Intro. To Business

Environmentalists tend to believe that the proper treatment and disposal of industrial waste is the responsibility of

Government

Which of the following is not one of the four resources used by business today

Governmental

___ is the process of creating, making, delivering and promoting products that are environmentally safe

Green marketing

A general rise in the level of prices is called

Inflation

An international bank that makes a short-term loans to countries experiencing balance-of-payment deficits is the

International Monetary Fund

A system of exchange in which goods or services are exchanged without using money is called

A barter system

A group of people who have been singled out for unfavorable treatment on the basis of race religion polítics or national origin is called

A minority

A firm that operates on a worldwide scale is called

A multinational enterprise

A government agency with the power to investigate complaints of discrimination and to sue firms that practice discrimination is the

Equal Employment Opportunity Commission

Which of the following arranges the sale of products to foreign intermediaries for a comisión or fee

Export-import agent

The selling and shipping of raw materials or products to other nations is called

Exporting

A partnership with a foreign country that can provide immediate market knowledge and access reduced risk and control over product attributes is a

Joint venture

Many economists refer to the average level of output per worker per hour as

Productivity

A market situation in which there are many buyers and seller of a product and no single buyer seller can control the price

Pure competition

A form of corporation that has no more than 100 stockholders and eliminate le the problem of double taxation is a

S-Corporation

A group of retired businesspeople who volunteer their time to help small-business owners are known as

SCORE

Initiating a social responsibility program takes

The commitment of top executives

A government agency that was created to assist counsel and protect the interest of small business in the United States is called

The small business administration

An argument against trade restriction is

To protect national security

you have been asked to assist fuller company in its human resources planning. you will suggest it take the following \steps except

acquiring fund for implentation

Typical quantitative measurements for social media websites include

all of the above

which of the following is not one of the stops in implementing the market concept

all steps in implementing the market concept

a systematic procedure for studying jobs to determine their various elements and requirements is called a job

analysis

diversity training programs ,ay include all of the following except

appointing a cultural diversity task force

al of the following are departmentalization bases except

employee

motivation is the internal process that __ direct and sustains behavior

energizes

the use of only a single retail outlet in each geographic area for distribution purposes is called __ distribution

exclusive

Part of Susan's responsibilities is to create a work schedule for her employees and to motivate them. What type of manager is she?

first-line

which of the following types of managers are most likely to need technical skills

first-line managers

which of the following is not one of the four commonly recognized forms of utility

form

A privately -owned company that provides venture capital to small firms is a

franchisor

the individual or firm that grants a franchise is known as the

franchisor

Grouping all jobs related to the same organizational activity is departmentalization by

function

steel, glass and fiberglass would most likely be material resources for

general motors

which of the following is not a classification of a merchant wholesaler

general-service

well-managed cultural diversity is not ;likely to

give preferential treatment to certain groups

when goods and services are purchased to maintain highways education water energy, the purchaser are members of what type of market

governmental

which of the following is uncharacteristic of low morale

high rate of turnover

the activities involved in acquiring maintaining and developing an organization human resources are called

human resources management

determining a firms future human resources need is refereed to as

human resources planning

retailers can be classified by ownership in tow categories

independent and corporations

market consist of churches not-for-profit- private schools and hospitals civic clubs frats and sororities and charitable organizations and foundations

institutional

which one of the following is not considered an area of specialization in management

inventory

one major problem with the MBO process that

it must start at the top of organization and work its way down in order to work which can be a long process

the activities involved in the acquisition of human resources are HR planning

job analysis, recruiting, selection and orientation

employees at a chemical factory are systematically moved every two among three different departments in the organization. this is called

job rotation

software designed to infiltrate a computer system and disrupt normal computers activities is known as

malware

tangible, physical resources that a manufacturer uses in carrying out its business are known as what type of resource

material

the process of providing reason for people to work in an organization best interest is called

motivating

which of the following is lest likely to be a factor in developing a sales forecast

number of salespeople employed by the firms major competitors

specific statements detailing what the organization intends to accomplish as it goes about its mission are known as

objectives

two or more people working together in a predetermined way to achieve common goals is known as a

organization

the equity theory is most relevant to which form of outcome in an organization

pay

a marketing plan includes all of the following except

product production schedule

the ingredient of the marketing mix concerned with providing product information to target markets is

promotion

all of the following are services that wholesalers offer to manufacturers except

providing loans

___ entails using numerical measurements such as counting the number website visitors fan followers: the number of leads guaranteed and the number of new customers

quantative social media measurement

the application of scientific principles to the management of work and workers is called

scientific management

A MEASURMENT that uses technology to detect the moods attitudes or emotions for those who experience a social media activity is known as

sentiment analysis

Groups of senior and graduate students in business administration who provide management counseling are called

small-business senior centers

a sense of involvement and --- were two of human factors at work in the Hawthorne Studies

social acceptance

the effects of consumker social and cultural values the consumer movemeyt and the environmental concerns would best be called __ forces

sociocultural

the requirements needed to fill a vacancy are listed in the job

specification

__ management is a long term partnership among channel members working together to create a distribution system, that reduces inefficiencies cost and redundancies while creating a competitive advantage and satisfying customers

supply-chain

Small business provide

technical innovation employment competition for the needs of society all of the above

the theory stating that motivation depends on how much people want something and on how likely they believe they are to get it is called

the expectancy theory

a middle term that take title to products and then sells the producers to their firms is commonly referred as a

wholesaler

which of the following is an advantage of newspaper advertising

wide reach

One advantage a small business has is

developing personal relationship with customers and employees

A reduction value of a nations currency relative to the currencies of other countries is called

Currency devaluation

Which of the following is not one of the four states in a business cycle

Deficit

in his book The Wealth of Nations---emphasized the power of specialization

Adam Smith

A plan designed to increase the number of minority employees at all levels within an organization is called

An affirmative action program

a type of trade restriction that limits the amount of a particular good that may be imported into a country during a given period of time is

An embargo

when a business attempts to sell products or services to another business an __ model is being used

B2B

Ease of raising capital is a characteristic of which type of ownership?

Corporations

Which of the following is an advantage of a corporation

Limited liability

The type of business ownership that combines the benefits of a corporation and a partnership while avoiding some of the restrictions and disadvantages of those forms of ownerships is an

Limited liability company

Today the U.S. economy is often characterized as a __________ economy.

Mixed

Which of the following extends and guarantees credit to oversees buyers of American goods and services guarantees short term financing for exports and discounts negotiable instruments that arise from export transactions

National Trade Data Bank

A corporation whose stock is bought and sold on security exchanges and can be purchased by any individual is referred to as a ___ corporation

Open

One factor that influences ethical decision making because of the amount of freedom given to employees is the ___ factor

Opportunity

Corporate stock that has voting rights is referred to as a ___ stock

Preferred

Business seem to cluster in which of the following industries

Service industries, distribution industries, production industries and financial industries all of the above

The concept that business should emphasize not only profits but also the impact of its decisions on society describes which of the following

Socioeconomic model of social responsibility

The type of business that is the easiest to form is the

Sole-proprietorship

The separation of a manufacturing process into distinct tasks is referred to as

Specialization

An organization of nations formed to promote the free movement of resources and products among its memebers and to create common economic policies is

The European Free Trade Organization

a website that allows a company to share information in order to increase customers knowledge about its producrt creat a conversations between the firm and consumers and provide an active forum of testing new ideas

blog

All of the following are reason for job specialization except that

boredom from repetition is eliminated

the line of authority extending d=from the top to the bottom of the organizations known as

chain of command

a type of computer usage in which services stored on the internet are provided to users on a temp. basius is known as

cloud computing

Steve jobs was known for seeing the big picture. he understood how products could meet consumer needs before they did. these types of skills are known as

conceptual

a __ is a small piece of software code that can track where the suerer es on the intrnet and can meaure how long the user stays at ant particular website

cookie

the act of distributing part of a managers work and power to workers is called

delegation

Frederick taylor observed a workplace practice that he termed soldering which means that the employees

worked slowly because they didn't want to runout of work thus appearing unneeded and risking losing their jobs