Investigating MIS

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Which of the following scenarios describes a situation that would benefit from a mobile POS system? More than one answer may be correct.

A pop-up art space is opening downtown. They will be in their retail space for two months before closing up shop and hope to sell the works of three local artists. They would like to use one system to manage inventory, purchasing and customer payment. A handy man runs a business where he does small repairs and maintenance work at homes in his town. He does not advertise and gains new client by word of mouth only. Currently, he only accepts cash or check for payment but would like to accept credit and debit cards. Two yoga instructors plan on offering weekly pop-up yoga classes for small children and their parents. They will advertise on social media and parents will pay the fee as they arrive for the class. Each class will be held a different local brewery or restaurant before it opens for the day.

Describe advancements made in point-of-sale (POS) system software in the 1990s, in addition to in-store sales and tax tracking. More than one answer may be correct.

Across-chain sales and inventory tracking Stronger connection with customers Immediate communication with internal financial teams

Which of the following is an example of an employee behaving in a way that confirms the theories of Elton Mayo? More than one answer may be correct.

An employee comes in to work every day and competently does the tasks that are assigned to him. He does not frequently engage with his manager and is unsure how his job relates to the overall company goals. Although he used to frequently finish his tasks earlier than assigned, lately he is unable to complete them all in one day. An editorial assistant is hired after college graduation by an editor in chief at a publishing house. Although the assistant's main tasks are to make appointments, arrange for conference travel, and send out review copies, the editor in chief frequently meets with the assistant to let her know details of how conferences went and how books she has worked on are selling, describing to the assistant how these sales occur and why each conference is important. The assistant finds herself staying late at work to ensure that everything is done correctly and looks forward to her meetings with her boss.

Who espoused "Theory X" and "Theory Y"?

Douglas McGregor

"Green computing" is another term for "telecommuting" given the many ways in which telecommuting helps to conserve resources and protect the environment

False

According to Adam Smith, governments should try to control the business activities of individuals and companies because the nation's wealth depends on the wealth of these citizens.

False

As a category of expenses for U.S. businesses, information technology (IT) costs are decreasing.

False

In a business setting, personal computers are most often used by remote workers who travel or do not report to an office.

False

Input devices for POS (point-of-sale) stations include monitors, printers, and speakers.

False

Output generated by an executive support system includes as much data and information on a topic as is available.

False

Weber believed that bureaucratic organizations were always inefficient.

False

A company's annual sales conference has been cancelled, but the sales force still needs to receive new product information as soon as possible. An international firm is looking to hire the best candidates worldwide. A consulting firm must conduct remote training. Which of these statements explain what videoconferencing can uniquely provide in these situations?

In addition to "meeting" others through video, documents can be shown, screens shared, and nonverbal messages can be conveyed.

From the following list, select all the ideas that Henri Fayol identified as a guiding principle of management.

Managers must have the power and the right to give orders to subordinates. Managers can expect subordinates to follow orders and discipline them if needed. The organization's interests must take priority over the interests of individuals.

How are managers' jobs expected to change as management information system (MIS) technology and tools improve?

Managers will be freed from tasks performed by online services or staff using collaboration tools.

What is a benefit a student gains by using an LMS

Student performance is more easily tracked through the gradebook, giving a student constantly updated view of their grade

In which of the following scenarios is a learning management system (LMS) being used to document student activity? More than one answer may be correct.

Students taking online classes are required to use the discussion board each week to comment on the readings and reply to three classmates' comments. Auto-graded quizzes become available in the LMS after a student has completed the assigned readings that accompany each quiz.

Which system is able to create purchase orders, manage inventory, and forecast future inventory needs?

Supply chain management system

An executive support system (ESS) would be most useful in which of the following situations? More than one answer may be correct.

The Board needs detailed information about a new product from the research and development group. Reports from all divisions are needed quickly for a crucial decision.

Max Weber believed that organizations were best supported by which of the following strategies?

The use of specialization among employees.

Which of the following list is a point-of-sale (POS) station output device? More than one answer may be correct.

Thermal printer Speaker

Why did Max Weber believe that personal responsibility, ethical behavior, and charity were fundamental to capitalism?

These are the basic principles of Protestantism.

A key function of a client-server network is to provide businesses with data confidentiality.

True

Identifying logistical problems is an important function of data analytics.

True

Providing distribution managers with real-time information about where products are in the logistics process is one of the ways a supply chain management system maximizes efficiency.

True

Select all technology options for video conferencing from the following list. More than one answer may be correct.

Zoom and WebEx on a desktop computer systems with cameras, microphones, and dedicated Internet connections FaceTime and Skype on a mobile phone

The primary advantage of mainframes computers is that they

allow modifications to system capacity while the system is in use.

A marketing manager wants to determine which marketing campaign for a specific product was the most successful as determined by the amount of revenue generated. She uses the company's MKIS to determine how much revenue was generated for each of the three major campaigns run that year to determine revenue generated as compared to the cost of the campaign. This is an example of using an MKIS to

assist with cost-benefit analysis

A common, basic condition for most flextime policies is the requirement that employees must

be able to fulfill their work responsibilities, including attending certain meetings or events in-person.

From the following list, select all the ways in which Henri Fayol's guiding principles of management address the welfare of employees.

by requiring managers to encourage people to take initiative by requiring managers to be fair and kind to employees by requiring clear lines of authority and communication by requiring that all employees be fairly compensated

The first modern transaction processing system was

cash register

From the following list, select all the business practices that are both "green" or environmentally responsible and sustainable in terms of a business's current and long-term success and the environment.

encouraging employees to telecommute using teleconferencing for meetings shifting to a shorter, four-day workweek

Management information systems (MIS) for communication directly support organizational decision making by

helping managers communicate, obtain, discuss, and understand the information necessary for strategic decisions.

In his text, "The Human Side of Enterprise," Douglas McGregor focused on

manager attitudes toward their employees.

A retail chain store uses a centralized mainframe system that connects all of the cash registers within a region. Regional managers are able pull sales reports for all units on this mainframe. Salespeople are able to easily ring up and total customers purchases, as well as communicate with other associates at different machines. What is his mainframe system an example of? More than one answer may be correct.

mobile POS station client-server network

Telecommuting is considered an employee benefit because

not commuting to work adds flexibility to telecommuters' schedules.

Fayol's principles for structuring organizational roles and authority emphasize

order and unity, so that employees understand their role and report to only one person.

A long-standing company is expanding their existing workforce. What, in all likelihood, will they invest in terms of computing capabilities?

personal computers

Remote desktop software

provides access to all networked devices from a separate computer.

Mainframes were originally developed for their

reliability of handling transactions.

The development and growing popularity of flextime arrangements can largely be attributed to

the spread of high-speed Internet and technologies such as telecommuting and teleconferencing.

Advances in MIS technology can help tech-savvy small businesses lure ambitious managers away from larger, more established businesses that are slow to adopt new technology.

true

Cloud computing can best be described as

using the Internet to store and access resources.

Adam Smith argued for the division of labor because he believed that

workers who specialize in a task perform it more efficiently and can help identify ways to mechanize it.

What is Frederick Taylor's four principles of scientific management?

task measurement, employee development, worker-manager collaboration, and management training


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