ISDS 3115 CH 16
Excess bags of basic commodities such as flour and sugar that are stored in a restaurant's kitchen represent which of the following wastes? A. inventory B. defective product C. queues D. transportation E. overproduction
A
The Japanese call the practice of stopping production when a defect occurs A. jidoka. B. kaizen. C. poka-yoke. D. kanban.
A
Virtually every restaurant deals with its suppliers on A. a JIT basis. B. a production order quantity basis. C. an EOQ basis. D. a fixed-period inventory system basis.
A
What is a concept that results in material being produced only when requested and moved to where it is needed just as it is needed? A. pull system B. push system C. requisition system D. procrastination system
A
Which of the following attributes is NOT for lean operations? A. Build processes that increase variability. B. Develop worker flexibility. C. Empower employees. D. Develop collaborative partnerships with suppliers.
A
Which of the following is FALSE regarding the links between JIT and quality? A. JIT increases the cost of obtaining good quality. B. As quality improves, fewer inventory buffers are needed; in turn, JIT performs better. C. Inventory hides bad quality; JIT immediately exposes it. D. JIT reduces the number of potential sources of error by shrinking queues and lead times. E. If consistent quality exists, JIT allows firms to reduce all costs associated with inventory.
A
Which of the following is NOT a Lean quality tactic? A. cross-train workers to add flexibility B. build fail-safe methods C. use statistical process control D. empower employees
A
JIT has an internal focus while lean production begins with an external focus on A. logistics. B. customers. C. design. D. supplier relationships.
B
Which of the following is NOT one of the Seven Wastes? A. defective product B. assignment C. overproduction D. motion E. transportation
B
Which of the following is specifically characterized by a focus on continuous improvement, respect for people, and standard work practices? A. Just-in-time (JIT) B. Toyota Production System (TPS) C. kanban D. Material requirements planning (MRP) E. Lean operations
B
Which of the following is specifically characterized by continuous and forced problem solving via a focus on throughput and reduced inventory? A. Lean operations B. Just-in-time (JIT) C. kanban D. Material requirements planning (MRP) E. Toyota Production System (TPS)
B
Which one is NOT an application of lean principle in services? A. improving kitchen layout at McDonald's to drive seconds out of the production process B. securing more inventory to prepare for disruption in production C. scheduling personnel availability at 15 minute increments to meet demand fluctuations D. inventory sharing among members of the pharmaceutical network E. JIT in food supply management
B
Which one of the following statements is TRUE about the kanban system? A. The quantities in the containers are usually large to reduce setup costs. B. The customer workstation signals to the supplier workstation when production is needed. C. It is useful to smooth operations when numerous quality problems occur. D. The supplier workstation signals the customer workstation as soon as a batch is completed. E. It is associated with a push system.
B
A grocery store is attempting to implement a kanban system. Which of the following would not be an application of kanbans? A. An empty doughnut tray signaling the bakery to produce 2 dozen glazed doughnuts. B. A red light on top of the cashier's lane signals that the cashier needs additional change replenished. C. The meat department stocking up on turkeys before Thanksgiving. D. A line of 5 people in the Chinese department signaling the department to heat 5 Crab Rangoon. E. All of the above are kanban applications.
C
If a factory wants to cut its current lot size in half, by what proportion must setup cost change? A. Setup cost must also be cut in half from its current value. B. Setup cost must double from its current value. C. Setup cost must be cut to one fourth its current value. D. Setup cost must quadruple from its current value. E. Cannot be determined.
C
Manufacturing cycle time is best defined as the: A. time it takes a unit to move from one workstation to the next. B. time between the start of one unit and the start of the next unit. C. time from raw materials receipt to finished product exit. D. sum of all the task times to make one unit of a product. E. length of the work shift, expressed in minutes per day.
C
The 5Ss developed by the Japanese do NOT include A. simplify/straighten. B. standardize. C. safety. D. sort/segregate.
C
Which of the following activities does NOT need to be virtually eliminated for a lean organization? A. inventory B. material handling C. cross-training D. inspection
C
Which of the following is NOT a Lean inventory tactic? A. reduce setup time B. reduce lot size C. use a push system to move inventory D. use group technology
C
Which of the following is NOT one of Taiichi Ohno's seven wastes? A. transportation B. queues C. energy D. motion
C
Which of the following is generally found in most Lean environments? A. a push system for purchased parts and a pull system for manufactured parts B. a push system for high margin items and a pull system for low margin items C. pull systems D. push systems E. a push or pull system, depending upon the rate of demand
C
Which of the following words means continuous improvement in Japanese? A. sensei B. poka-yoke C. kaizen D. kanban
C
Which one of the following is a characteristic of a JIT partnership? A. third-party logistics never used B. active pursuit of vertical integration C. removal of incoming inspection D. maximal product specifications imposed on supplier E. frequent deliveries in large lot quantities
C
How do pharmacies implement lean operations to ensure that customers will always receive their medications upon demand? A. They pay a premium for 60-minute delivery from their suppliers. B. They hold a large amount of safety stock for all of their drugs. C. They locate no further than 10 miles away from their suppliers. D. They develop community networks as backup systems.
D
Which of the following statements is true regarding lean sustainability? A. Lean requires examining the systems in which the firm and its stakeholders operate. B. Lean drives out waste because waste has adverse affects on the environment, while sustainability drives out waste because waste adds nothing for the customer C. Sustainability is focused on only the immediate process and system. D. Lean and sustainability both seek to maximize resource and economic efficiency.
D
Which of the following statements regarding a pull system is TRUE? A. Work is pulled to the downstream stations before it is actually needed. B. Large lots are pulled from upstream stations. C. Manufacturing cycle time is increased. D. Problems become more obvious. E. None of the above is true of a pull system.
D
Which one of the following statements is TRUE regarding JIT inventory? A. It increases if setup costs decrease. B. It is minimized with large lot production. C. It exists just in case something goes wrong. D. It is the minimum inventory necessary to keep a perfect system running. E. It hides variability.
D
Characteristics of just-in-time partnerships do NOT include: A. long-term contracts. B. produce with zero defects. C. focus on core competencies. D. removal of in-transit inventory. E. large lot sizes to save on setup costs and to gain quantity discounts.
E
Which of the following is NOT a goal of JIT partnerships? A. obtain improved quality and reliability B. removal of in-transit inventory C. removal of unnecessary activities D. removal of in-plant inventory E. All of the above are goals of JIT partnerships.
E
Which of the following is NOT a goal of JIT partnerships? A. removal of unnecessary activities B. removal of in-transit inventory C. removal of in-plant inventory D. obtain improved quality and reliability E. All of the above are goals of JIT partnerships.
E
Which of the following is TRUE regarding the steps to reducing setup times? A. The cycle of steps is repeated until setup time is reduced to under a minute. B. Move material closer and improve material handling are done before operator training. C. The first step involves performing as much setup preparation as possible while the process/machine is operating. D. The standardization of both tooling and work procedures is advantageous to setup time reduction. E. All of the above are true.
E
Which of the following is specifically characterized by the elimination of waste through a focus on exactly what the customer wants? A. kanban B. Just-in-time (JIT) C. Toyota Production System (TPS) D. Material requirements planning (MRP) E. Lean operations
E
Because most services cannot be inventoried, there is little place for JIT to help service organizations achieve competitive advantage.
FALSE