IST 305 Chapter 1
Which of the following statements is NOT true?
$500 billion on equipment or The impact of domestic IT outsourcing has been very disruptive to some regional areas of the U.S.
Approximately how many Americans access the internet using a smartphone or tablet?
167 or 227 million
How many service jobs move offshore to lower-wage countries in a typical year?
300,000
Approximately what percent of U.S. businesses have some form of remote work program?
55 percent
How much businesses spend on information systems hardware, software, and telecommunications equipment in 2015?
About $1 trillion
Which of the following is an example of a business using information systems to create a new product?
Apple iPods
All of the following are new technology-related trends in MIS except:
Co-creation of business value
Which of the following is a key business metric behind the technologies implemented by Kroger, as discussed in the chapter opening case?
Higher customer satisfaction levels
Psychologists study information systems with an eye to understanding:
How human decision makers perceive and use formal information
Which of the following is NOT one of the six strategic business objectives of information systems?
Improved Employee Moral
All of the following describe the effects of globalization except:
Increases in transaction costs
In a business hierarchy, which of the following levels is responsible for monitoring the daily activities of the business?
Operations
RFID sensor-generated data on stored food items such as storage location is an example of:
Raw input
A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which Ain category of complementary assets?
Social
A firm that invests in an information system because it is necessary of doing business does so because it is seeking to achieve which of the following?
Survival
A firm that must invest in new information systems capabilities in order to comply with federal legislation is investing to achieve which business objective?
Survival
Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?
The specification of procedures for identifying packages with sender and recipient information
Which of the following is an example of a social complementary asset?
centralized hierarchical decision making
The six strategic business objectives or information systems are:
new products, services, and business models; customer and supplier intimacy; improved decision-making; competitive advantage; operational excellence, and survival.
Which of the following constitutes a managerial element in the UPS tracking system described in the chapter?
the decision to use automation.
Data management technology consists of which of the following?
the software governing the organization of data on physical storage media.
The enormous volume of data generated by internet activity, such as web traffic, email, and social media is referred to as:
Big data
Which field of study focuses on both a behavioral and technical understanding of information systems?
Management information systems
which of the following disciplines focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control?
Operations Research
Which of the following is NOT one of the current changes taking place in information systems technology?
PC use
Converting raw data into a more meaningful form is called:
Processing
Which of the following statements about digital firms is NOT true?
Today, most firms are fully digital
Which of the following is a service provided by the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format?
World Wide Web
Which of the following is an example of an organizational complementary asset?
using the appropriate business model.
Which of the following may lead to competitive advantage? 1. New products, services, and business models 2. Charging less for superior products 3. Responding to customers in real time
1,2, and 3
Which of the following deals with behavioral issues as well as technical surrounding the development, use, and impact of information systems used by managers and employees in the firm?
Management information systems
Sociologists study information systems with an eye to understanding:
how systems affect individuals, groups, and organizations.
the three activities in an information system that produce the information organizations use to control operations are:
input, processing, and output.
Walmart exemplifies the power of information systems coulee with state of the art business practices and supportive management to achieve which of the following?
operational efficiency
Disciplines that contribute to the technical approach to information systems include:
operations research, management science, and computer science.
