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3) MacOS is the operating system developed by ________. A) Apple B) Microsoft C) Google D) Linux

A) Apple

5) Most smartphones use operating systems developed by ________. A) Google and Apple B) Apple and Microsoft C) Microsoft and Google D) Symbian and Apple

A) Google and Apple

16) The basic input/output system (BIOS) is stored on a ________ chip. A) ROM B) CPU C) RAM D) CMOS

A) ROM

15) Which of the following is the first step in the boot process? A) The BIOS is activated. B) The BIOS checks that all devices are operational. C) The OS is loaded into RAM. D) Configuration and customization settings are checked.

A) The BIOS is activated.

6) Which of the following is a proprietary OS for desktop and laptop computers? A) Windows B) iOS C) Android D) Linux

A) Windows

14) Each device attached to your computer has a special program called a(n) ________ that enables the device and operating system to communicate with each other. A) device driver B) translator C) interpreter D) device configurator

A) device driver

22) Which of the following is the name of a Microsoft Excel file? A) inventory.xlsx B) inventory.wpd C) inventory.accdb D) inventory.pdf

A) inventory.xlsx

13) An application programming interface (API) is ________. A) the code the application software needs in order to interact with the CPU B) the code to interface between an application and a peripheral like a printer C) the currently active part of an application D) the code to interface between an application and RAM

A) the code the application software needs in order to interact with the CPU

41) Natural language processing is a field of ________that uses software to analyze, understand, and generate human languages naturally.

AI (artificial intelligence)

30) iOS was developed by ________ as the operating system for its tablets and smartphones.

Apple

11) Which of the following is NOT a type of user interface? A) Command-driven B) Application programming interface (API) C) Menu-driven D) Graphical user interface (GUI)

B) Application programming interface (API)

24) Which of the following Windows utility programs arranges pieces of files on your hard drive to allow for faster access? A) Disk Cleanup B) Defragment and Optimize Drives C) Error-checking D) Task Manager

B) Defragment and Optimize Drives

25) Which of the following is NOT a Windows utility program? A) Disk Cleanup B) Desktop Cleanup C) Defragment and Optimize Drives D) System Restore

B) Desktop Cleanup

26) Which utility temporarily removes redundancies in a file to reduce the file size? A) Disk Cleanup B) File Compression C) Error-checking D) Defragment and Optimize Drives

B) File Compression

9) Most supercomputers use the ________ operating system. A) UNIX B) Linux C) Windows D) iOS

B) Linux

20) The location of a file is specified by its ________. A) domain B) file path C) file type D) file extension

B) file path

40) During the boot process, the ________ is responsible for loading the operating system from the hard drive into RAM.

BIOS

4) Which of the following two operating systems are used most frequently on tablets? A) Windows and iOS B) Windows and Android C) Android and iOS D) BlackBerry and Windows

C) Android and iOS

28) The ________ utility automatically creates duplicates of your libraries, desktops, contacts, and favorites to another storage location. A) System Restore B) Time Capsules C) File History D) Carbonite

C) File History

10) Which of the following is the online storage system affiliated with a Microsoft account? A) iCloud B) Chrome C) OneDrive D) iOS

C) OneDrive

23) Deleted files on a Mac computer are moved to the ________. A) Garbage Can B) Recycle Bin C) Trash D) Wastepaper Basket

C) Trash

21) C:\Windows\System32\drivers\etc\protocol is an example of a file ________. A) extension B) type C) path D) list

C) path

19) When using Windows File Explorer, which view provides the most information at a glance? A) List B) Content C) Tiles D) Details

D) Details

8) Which of the following is NOT a true of UNIX? A) It is multiuser. B) It is multitasking. C) It is a network OS. D) It is only for supercomputers.

D) It is only for supercomputers.

7) All of the following are examples of network operating systems EXCEPT ________. A) Windows 10 B) Linux C) macOS D) MS-DOS

D) MS-DOS

27) Use the Windows ________ to check on a nonresponsive program. A) System Restore B) Backup utility C) Error-checking D) Task Manager

D) Task Manager

1) The two major types of system software programs are utility programs and the ________. A) supervisor programs B) application software C) user interface D) operating system

D) operating system

2) The ________ of the operating system enables users to communicate with the computer system. A) window B) modem C) network adapter card D) user interface

D) user interface

12) Using hard disk space to temporarily store data or instructions from RAM is referred to as the ________. A) spool B) interrupt sequencer C) compressor D) virtual memory

D) virtual memory

56) Gaming consoles, such as Xbox One and PlayStation 4, do not need an operating system. TRUE FALSE

F

58) A personal computer can only have one operating system installed on it. TRUE FALSE

F

61) Android is an open source operating system for network servers. TRUE FALSE

F

62) When your computer runs out of RAM, the operating system borrows space from the CPU. TRUE FALSE TRUE FALSE

F

71) Match each of the following terms to its definition: I. Defragment and Optimize Drives II. Task Manager III. System Restore IV. File History, File Recovery V. Disk Cleanup A. brings system back to a previously stable state B. regroups related pieces of files on the hard disk C. lists all the programs being used and indicates their status D. backs up important files, makes a complete mirror image of your current computer setup E. removes unnecessary files from the hard drive

I B, II C, III A, IV D, V E

68) Match each of the following terms to its file type (extension): I. .zip II. .jpg III. .pdf IV. .accdb V. .html A. Microsoft Access B. compressed files C. portable document format D. image E. web page

I B, II D, III C, IV A, V E

69) Match each of the following terms to its definition: I. folder II. track III. sector IV. platter V. taskbar A. displays open and favorite applications B. storage location for a collection of files C. pie-shaped wedge on the hard drive D. round, thin plate of metal that makes up a hard drive E. concentric circle on the hard drive

I B, II E, III C, IV D, V A

72) Match each of the following terms to its definition: I. virtual memory II. paging III. kernel IV. swap file V. spooler A. process of optimizing RAM storage by using hard drive space B. operating system supervisor program C. coordinates print jobs D. temporary storage area on the hard drive E. swapping data between RAM and a hard drive

I D, II A, III B, IV E, V C

70) Match each of the following terms to its definition: I. GUI II. thrashing III. Desktop IV. pin V. POST A. checks hardware at startup B. primary work area C. place an application tile on the Start screen or icon on the taskbar D. type of user interface in macOS and Microsoft Windows 10 E. the condition of excessive paging

I D, II E, III B, IV C, V A

32) Most supercomputers use the ________ operating system.

LINUX

29) The ________ is a group of programs that controls how your computer functions.

OS

37) If your computer is thrashing, increase ________ to solve the problem.

RAM

31) The fuel-injection system in a car engine uses a(n) ________.

RTOS

55) Every computer has an operating system. TRUE FALSE

T

57) A system restore point is a snapshot of your entire computer system's settings. TRUE FALSE

T

59) Most desktop and laptop computers run some version of Windows, Linux or macOS. TRUE FALSE

T

60) Windows 10 is the planned final operating system release by Microsoft. TRUE FALSE

T

63) Installing a device driver can sometimes cause system instability. TRUE FALSE 64) CMOS is a special kind of memory that uses a great deal of power.

T

65) Preemptive multitasking is the term used when the operating system processes higher-priority tasks before lower-priority tasks. TRUE FALSE

T

66) File Explorer is Windows's main program to find, manage and view files. TRUE FALSE

T

67) You can use System Restore to return your system's settings back to a specific date when everything was working properly. TRUE FALSE

T

48) The Windows path separator is the ________ character.

backslash

35) MS-DOS used a(n) ________ interface.

command driven

50) Disk ________ realigns separated data so that related file pieces are unified.

defragmentation

51) The Windows utility program that removes unnecessary files from the hard drive is called ________.

disk clean up

53) Scattered pieces of files on the hard drive can be regrouped into sequential order using the ________ utility.

disk defragmenter

34) Linux download packages are called distributions or ________.

distros

44) File ________ manages files stored in a hierarchical structure of directories in Windows. Answer: Explorer

explorer

49) In the file name, Resume.docx, docx is the ________, indicating the file type.

extension

47) When using a Windows PC, ________ is the main tool for finding, viewing, and managing files.

file explorer

33) The vast majority of smartphones use the ________ or ________ operating systems.

iOS or Android

36) A unique signal by a device to let the operating system know that it needs attention is called a(n) ________.

interrupt

38) ________is the feature that enables you to use a new device without first installing a device driver.

plug and play

42) When a computer is booted, the process called ________ checks the computer's components.

power on system test

39) The Windows feature that removes a newly installed, improperly working driver and replaces it with the last one that worked is called ________.

rollback driver

46) In the Windows operating system, the C:\ drive is commonly referred to as the ________ directory.

root directory

52) Tracks on hard disk drives are broken down into pie shaped wedges called ________.

sectors

43) The Windows ________ displays open and favorite applications for easy access at the bottom of the display by default.

task bar


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