Management 3303 Chapter 8 Vocabulary
How can a resume help you find a potential employee?
1. Applications and résumés typically include the applicant's name, educational background, citizenship, work experiences, certifications, etc. 2. Their appearance and accuracy also say something about the applicant—spelling mistakes, for example, almost always disqualify you immediately
The advantages of Internal Recruiting are:
1. Employers know their Employees 2. Employees know their Organization
The Planning Stage of the HR Planning Process consists of:
1. Organizational Strategic Planning 2. HRM Environmental Scanning 3. Human Resources Planning
How are people vital to Human Resources Management?
1. People create value 2. Talent is rare 3. A group of well-chosen, motivated people is difficult to imitate 4. People can be organized for success
The HR planning process occurs in three stages:
1. Planning 2. Programming 3. Evaluating
Most frequently used sources of outside applicants are
1. internet job boards 2. company websites 3. employee referrals 4. newspaper ads 5. college recruiting
Once HR planning is completed, managers can focus on staffing the organization. The staffing function consists of three related activities:
1. recruitment 2. selection 3. outplacement
A recent study estimates that over the next 10 years, approximately ______________________ manufacturing jobs will go unfilled in the United States
2 million
Sexual Harassment
Listed in Title VII as a prohibited discrimination, which refers to "unwelcome sexual advances, requests for favors, and other verbal or physical conduct of a sexual nature" that impacts an individual's employment, interferes with work performance, or creates a hostile work environment
structured interview
Selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.
Termination Interview
a discussion between a manager and an employee about the employee's dismissal
Assessment Center
a managerial performance test in which candidates participate in a variety of exercises and situations
Management By Objectives (MBO)
a process in which objectives set by a subordinate and a supervisor must be reached within a given time period
Job Analysis
a tool for determining what is done on a given job and what should be done on that job
Needs Assessment
an analysis identifying the jobs, people, and departments for which training is necessary
Cafeteria Benefit Program
an employee benefit program in which employees choose from a menu of options to create benefit packages tailored to their needs
Union Shop
an organization with a union and a union security clause specifying that workers must join the union after a set period of time
____________ ____________ and ______________ provide basic information that help prospective employers make a first cut through candidates
application blanks and resumes
Performance Appraisal
assessment of an employee's job performance
Unstructured Interview
selection technique that involves the interviewer asking different interviewees different questions
Flexible Benefit Programs
benefit programs in which employees are given credits to spend on benefits that fit their unique needs
Selection
choosing from among qualified applicants to hire into an organization
Human resources management plays a vital strategic role as organizations attempt to ___________________________
compete through people
Demand Forecasts
derived from organizational plans, are used to determine how many and what type of people are needed to manufacture a product
Job Specification
describes the knowledge, skills, abilities, and other characteristics (KSAOs) needed to perform the job
which of the following employee section method is most effective
employee referral programs
a situational interview focuses on asking job candidates exactly what kind of problems they faced in the past and how they handled these problems
false
external recruiting is represented by such systems as for example job
false
The Programming Stage of the HR Planning Process
he organization implements specific human resources activities, such as recruitment, training, and pay systems
Structured Interview
selection technique that involves the interviewer asking all applicants the same questions and comparing their responses to a standardized set of answers
Behavioral Description Interview
selection technique that involves the interviewer asking applicants questions exploring what candidates have actually done in the past
Supply of Labor
how many and what types of employees the organization actually will have
The Evaluating Stage of the HR Planning Process
human resources activities are evaluated to determine whether they are producing the results needed to contribute to the organization's business plans
External recruiting brings in "new blood" and can inspire ________________
innovation
The most popular selection tool is _____________________, and every company uses some type of it.
interviewing
Right-to-Work
legislation that allows employees to work without having to join a union
Comparable Worth
principle of equal pay for different jobs of equal worth
360-Degree Appraisal
process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance
Diversity Training
programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce
The 1964 Civil Rights Act
prohibits discrimination in employment based on race, sex, color, national origin, and religion
Situational Interview
selection technique that involves the interviewer asking applicants questions focusing on hypothetical situations
Human Resources Management (HRM)
system of organizational activities to attract, develop, and motivate an effective and qualified workforce. Also known as talent, human capital, or personnel management
Training
teaching lower-level employees how to perform their present jobs
Development
teaching managers and professional employees broad skills needed for their present and future jobs
Job Description
tells you about the essential tasks, duties, and responsibilities involved in performing the job
Pay Structure
the choice of how to price different jobs within the organization
Pay Level
the choice of whether to be a high-, average-, or low-paying company
Reliability
the consistency of test scores over time and across alternative measurements
Validity
the degree to which a selection test predicts or correlates with job performance
Recruitment
the development of a pool of applicants for jobs in an organization
Employment-at-Will
the legal concept that an employee may be terminated for any reason
Outplacement
the process of helping people who have been dismissed from the company to regain employment elsewhere
Labor Relations
the system of relations between workers and management
Arbitration
the use of a neutral third party to resolve a labor dispute
The Planning Stage of the HR Planning Process
to ensure that the right number and types of people are available, HR managers must know the organization's business plans—where the company Page 171 is headed, in what businesses it plans to be, what future growth is expected, and so forth
Orientation Training
training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like
Team Training
training that provides employees with the skills and perspectives they need to collaborate with others
the human resources planning process involves the following three stages 1)planning 2) programming 3) evaluating
true
Adverse Impact
when a seemingly neutral employment practice has a disproportionately negative effect on a protected group