Marketing
Demographic
H2Coast, an automobile manufacturer, produces fuel-efficient hybrid vehicles that are targeted toward middle-income consumer groups. H2Coast most likely segments the consumer market based on ________ variables.
substantial
If a segment is large enough or profitable enough to serve, it is
Preemptive
If competitors cannot easily copy the benefit a company chooses to promote, that benefit is said to be _________.
Consumer Market
Individuals and households that buy good and services for personal consumption
Age and life cycle segmentation
Marketers must be careful to guard against stereotypes when using ________.
5 characteristics that influence rate of adoption
Relative Advantage complexity compatibiltiy divisbility communicability
Social class
Relatively permanet and ordered divisions in a society whose members share similar value intrerest and behaviors
Positioning map
Show consumer perception of their brans vs competitiors
Psychological
Social class, lifestyle peronality
Chidlren
Socially responsible target marketing would classify which of the following as an especially vulnerable target market for harmful or controversial products?
Business buyer behavior
The buying behavior of orgainizations that buy good and serives for the production of other products or services
Behavorial
Consumer knowledge, attitudes, uses of a product
Micromarketing
Toyota allows Scion buyers to customize their cars to meet their exact needs and preferences. This is an example of ____________.
New entrants finding it easy to enter the segment
Which of the following would make a segment less attractive to enter?
Gender
Which type of market segmentation has long been used in clothing, cosmetics, toiletries, and magazines?
Geographic segmentation
Dividing a market into different geographical units ex, nation, region, cities, neighorhoods
psychographic
Dividing buyers into groups based on social class, lifestyle, or personality characteristics is called ________ segmentation.
Demographic segmentation
Dividing the market on varibales such as age, gender, income, occupation, education, religon
Occasion
Firms that manufacture seasonal products target their consumers primarily through ________ segmentation.
Local Marketing
Grocers in neighborhoods with a large Hispanic population typically carry more brands that Hispanic consumers prefer than grocers in other neighborhoods. This is an example of ________.
Market Segment
Group of consumers who respond in a similar way to a given set of marketing efforts
A belief
is a descriptive thought that a person holds about something
A motive (or drive)
is a need that is sufficiently pressing to direct the person to seek satisfaction
Perception
is the process by which people select, organize, and interpret information to form a meaningful picture of the world
Positioning
consists of arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.
Micromarketing
tailoring products and programs to the needs of a specific individual or small group
Age and life cycle
Kidcomp, an American computer-manufacturing firm, targets children below the age of ten by providing free games and applications. The firm's marketing approach is reflective of ________ segmentation.
Geographic
________ segmentation calls for dividing the market into different nations, regions, states, counties, cities, or even neighborhoods
Perceptual positioning maps
__________ show consumer perceptions of their brands versus those of competing products on important buying dimensions.
Concentrated niche marketing
A market coverage stragety in which a firm goes after a large group
Opinion leaders
A person within a reference group who because of skill, knowledge, personality exers social influence on others
Consumer Market
All individuals and households that buy or acquire good and serices
psychgraphic
At one time, Miller Beer was known as the "champagne of bottled beer." It was targeted at an elite class of customers. Later, to increase sales, Miller was repositioned to attract members of the working, middle-class. What is this segmentation method called?
5 stages of consumer adoption
Awareness Interest evaluation trail adoption
Characteristics of CB
Cultural Social Personal pyschological
Consumer buyer behavior
Cultural social personal pyschologcal
Reference Groups
Serve as direct or indirect points of comparison or reference in forming persons attitudes or behaviors
psychographic
The marketing manager at Arbor's Delicatessen targets customers who are working to lose weight but who still want to dine out. The restaurant chain offers a wide variety of low-fat, low-calorie meals that appeal to dieters. Arbors' approach is best referred to as ________ segmentation.
Culture
The set of basic value, perceptions, wants and behavior learn by a memebr of from from family
Product position
The way a product is defined by consumers on important attributes, the way a product occupies in consumers mind
Concentrated
The website leftyslefthand.com markets products to left-handed consumers only. Which targeting strategy does this represent?
Learning
describes changes in an individual's behavior arising from experience
Serives differ
our local pizzeria promises "Delivery in 30 minutes or less or the pizza is free." What point of differentiation is this
Adoption
process as the mental process through which an individual passes from first learning about an innovation to final adoption.
Consumer buyer behavior
the buying behavior of final consumers
Demographic
Heeltoe, a boutique that caters to the footwear needs of women, manufactures two different lines of footwear based on the purchasing power of its customers. One product line caters to the needs of affluent, middle-aged women, and the other line targets younger professionals and homemakers. Heeltoe most likely segments the consumer market based on ________ variables.
Product
Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need
Consumer products:
Bought by final consumers for personal consumption
Industrial (business) products:
Bought by individuals and organizations for further processing or for use in conducting a business
Modified Rebuy
Buying situation in which the buyer wants to modify product specifications price or terms
Geographic
Byron Tied 2 Bowties groups its customers by regions in the United States, such as Midwest, Northeast, and Southwest. For each region, Byron Tied 2 Bowties creates a different set of advertisements and promotions. On which of the following segmentation variables does the firm divide its market?
Straight rebuy
A business buying situation in which te buyer reorders something
New task
A business buying situation in which the buyer purchases a product or service for the first time
image differentiation
A company can differentiate itself from competitors using symbols such as McDonald's golden arches, Twitter's bird, and the Nike swoosh. Which type of differentiation is this?