MBA 6207 - Chapter 10 Knowledge Management and Specialized Information Systems
Knowledge user
- a person or group who uses and benefits from the expert system - do not need any previous training in computers or expert systems
Knowledge Engineer
- a person who has training or experience in the design, development, implementation, and maintenance of an expert system.
Robotics
A branch of engineering that involves the development and manufacture of mechanical or computer devices that can perform tasks requiring a high degree of precision or that are tedious or hazardous for humans.
game theory
A mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints. applied to solve various decision-making problems in which two or more participants are faced with choices of action, by which each may gain or lose, depending on what others choose to do or not to do.
Knowledge Management (KM)
A range of practices concerned with increasing awareness, fostering learning, speeding collaboration and innovation, and exchanging insights. GOAL: to improve the creation, retention, sharing and reuse of knowledge
perceptive system
A system that approximates the way a person sees, hears, and feels objects.
Assistive Technology system
An assistive, adaptive, or rehabilitative device designed to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.
vision system
Another area of AI which include hardware and software that permit computers to capture, store, and manipulate visual images.
Explanation facility
Component of an expert system that allows a user or decision maker to understand how the expert system arrived at certain conclusions or results
Enterprise search
The application of search technology to find information within an organization.
Informatics
The combination of information technology with traditional disciplines such as medicine or science while considering the impact on individuals, organizations, and society. Places a strong emphasis on interaction between humans and technology
Neural networks
a computer system that can recognize and act on patterns or trends that it detects in large sets of data. Also called neural nets
Shadowing
a process used to capture tacit knowledge that involves a novice observing an expert executing a job to learn how its performed
Expert system
a system that consists of hardware and software that stores knowledge and makes inferences, enabling a novice to perform at the level of an expert
genetic algorithm
an approach to solving problems based on the theory of evolution; uses the concept of survival of the fittest as a problem-solving strategy
haptic interface
are devices that enable manual interaction with virtual environments (VEs) or teleoperated remote systems. They are employed for tasks that are usually performed using hands in the real world, such as manual exploration and manipulation of objects. Relays the sense of touch and other physical sensations in the virtual world, is the least developed and perhaps the most challenging virtual reality component to create.
assistive technology
array of devices that permit people with disabilities to improve their functioning Stephen Hawking employs a number of assistive technology systems to support his activities
Augmented Reality (AR)
newer form of virtual reality, has the ability to superimpose digital data over real photos or images.
Business rule management system (BRMS)
software used to define, execute, monitor, and maintain the decision logic that is used by the operational systems and processes that run the organization This process avoids a potential bottleneck and lengthy delays in implementing changes and improves the accuracy of the changes
artificial intelligence (AI)
the ability to mimic or duplicate the functions of the human brain
tacit knowledge
the know-how that someone has developed as a result of personal experience; it involves intangible factors such as beliefs, perspective, and a value system. example: how to ride a bike; nuggets of valuable knowledge that is not documented easily
domain expert
the person or group with the expertise or knowledge the expert system is trying to capture (domain)