MGMT 2103 Exam 2 Practice

The components of attitudes include

- Affective-feelings "I feel" - Cognitive-Beliefs "I believe" - Behavioral-Intentions "I intend"

( ) is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions

Cognitive Dissonance

_____ is a person's belief about her/his chances as an individual of successfully accomplishing a specific task.

Self effi

Which of the following statements demonstrates that Amanda, the general manager of Waterworks Ltd., has high emotional intelligence?

Able to intreput emotions easily

Your belief about your own self-worth based on an overall self-evaluation is called _____________.

Self efficacy

Juliet often takes office supplies home for personal use. This is an example of _____.

CWB

Core self-evaluations represent a broad personality trait comprised of four narrower individual personality traits: self-esteem, generalized self-efficacy, locus of control, and_______________.

Emotional stability

______ inform(s) people about performance standards and expectations so that they can channel their energies accordingly. In turn, _____ provide(s) the information needed to adjust direction, effort, and strategies for its accomplishment.

Goals; feedback

A "we feeling" that binds members of a group together is called:

Group Cohesiveness

( ) is an individual's capacity for constructive thinking, reasoning, and problem solving.

Intelligence

People who believe they are in control of the events and consequences that affect their lives are said to possess:

Locus of control

Low job satisfaction and low employee engagement can lead to______.

Lowe productivity

According to one respected team of management consultants, which of the following refer to an attitude, opinion, feeling, or actions-shared by two or more people-that guides their behavior?

Norms

( ) reflects the extent to which an individual identifies with an organization an is committed to its goals

Organizational commitment

According to agency theory, principals are the _____.

Owners or Shareholders

When Trenton's house was damaged by a hurricane, his boss Dana and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend time with his family. Trenton will most likely be experiencing _____________ right now.

Perceived organizational support

_____ is defined as the combination of stable physical and mental characteristics that give an individual his/her own identity.

Personality

Which of the following is likely consequence of external equity perception?

Retention

Kelly is a successful attorney specializing in corporate law. While it has nothing to do with her field of employment, Kelly has always been interested in the history of religion. Using what little free time she has, she decided to take a course in comparative religion at the local university. She thinks that the course would be interesting and enjoyable. Kelly is not pursuing a degree in the subject, nor is she taking the class for a grade. What can you say about Kelly's motivation for taking the class?

She is intrinsically motivated

Which of the following is NOT a key workplace attitude that savvy managers should track?

Trurnover

Which of the following cases would most likely result in a team member engaging in social loafing?

When the group is excessively larg

Values represent beliefs that influence behaviors _____________; attitudes relate to behavior __________.

across all situations; toward specific targets

Of the big 5 personality dimensions, ____________ is the strongest (most positive) indicator of job performance and training performance.

conscientiousness

A person's __________ provides broad and useful ways to describe personality in terms of our individual differences in self-efficacy, self-esteem, locus of control, and emotional stability.

core self evaluation

Joe is outgoing, talkative, sociable, and assertive. He would score high on which of the following Big Five personality dimensions?

extrav

_____ is objective information about performance shared with those in a position to improve the situation.

feedback

If the group is formed by a manager to help the organization accomplish its goals, then it qualifies as a(n) _____ group.

formal

A(n) ____ is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity.

group

According to Icek Ajzen and Martin Fishbein, the key link between attitudes and behaviors is _______________.

intentions

Which of the following administrative tools is used by organizations to design job structures?

job eval

During which stage of group development do close ties and a camaraderie between groups members begin to emerge?

norming

According to Yale's Robert J. Sternberg, _____ intelligence is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments.

practical

Higher organizational commitment from employees can facilitate higher:

productivty

Claire works for Content Consultants. She telecommutes and has great flexibility in her work schedule. In return, Content Consultants expects to have satisfied clients who hire them again. Claire receives consistently high evaluations. Despite her performance, the company now wants her to work out of the main office. Claire feels that Content Consultants has breached a(n) _______.

psychological contract

A ( ) is a set of expected behaviors for a particular position, and ( ) is a set of expected behaviors for members of the group as a whole

role, group role

Robert, the owner of Morewords Books, Inc., told Adams, the new salesperson, to do his best. However, Adams was unsure what "best" meant and his performance remained poor compared to the rest of the sales team. This was because the goal given to Adams lacked ( ).

specificity