MGMT Chapter 1

After attending a management conference, your CEO tells you that he is thinking about changing your company to a bossless organization. Which of the following outcomes is LEAST likely to happen as a result from this change?

(FIND RIGHT ANSWER)

Musashi is a manager at Best Buy. He knows that his store will be changing rapidly because of new advances in technology. Which of the following actions should Musashi take in order to motivate his employees?

(FIND RIGHT ANSWER)

One cause of the rapid shift that has impacted management includes:

(FIND RIGHT ANSWER)

As a manager, Aniyah is constantly scanning the broader business and social environment and assessing how her company fits into it. For this type of strategic thinking, which of the following skills is Aniyah using?

Conceptual

Mary is a baker who makes the most beautiful and delicious cakes in town. Unfortunately, her cakes are also very expensive because for every finished cake she produces, she throws away three cakes that aren't just right. What is the best way to describe Mary's work?

Effective but not efficient

Lee's company has moved toward empowerment of workers rather than a traditional organizational hierarchy. Which of the following factors would be LEAST likely to have contributed to the shift in management practices?

Effectiveness of management by focusing on tradition.

As a company, New Gadgets is committed to training employees to monitor and correct themselves and work together to solve any problems that occurred on the production line. After employees completed their training, a major production problem occurred that delayed numerous customer orders. When considering this scenario in terms of the controlling function, which of the following groups is responsible in this situation?

Managers, because ultimate responsibility for control still rests with managers

On your first day as a driver for Road-O-Rama Freight, you realize that something just isn't right. Trucks go out half full, and drivers often get the wrong addresses, so freight doesn't arrive at its destination. When telling a friend about your new job, how would you describe this company's operations?

Neither effective nor efficient

Managers at an auto manufacturer discovered that the hydraulics for a hatch lift of its newest model had a much shorter-than-expected time-to-failure on average than expected. Because the managers were under intense pressure to fill quotas for the new model, they did not document the hydraulic failure rates due to the fact that it was not a part that would affect road operation of the vehicle and therefore public safety. Which of the following statements best assesses these managers' performance of the management function?

These managers failed at making corrections to a faulty process and therefore did not fulfill the controlling function of the management process.

Which of the following statements about the basic functions of management is true?

To be successful, every organization needs good managers who can solve difficult problems, turn organizations around, and achieve effective performances.

When Varun was promoted to senior management, he found he needed to use more _____ skills, like planning work and solving problems.

conceptual

Due to many distractions like social media, texts, and Netflix bingeing, it takes you twice as long to study for the exam though you did earn a good grade. This situation would be described as:

effective but not efficient

The research and development department designed several prototypes of new cookware for more novice cooks. In a field test of these prototypes, Ali's version was chosen by a majority of the testers, making it the model with the greatest _________.

effectiveness

John, the landscape manager for a small lawn service company, achieved ____ because his employees completed the job on time and costs for the flowers, paint, and mulch came in under budget (hint: resources used were less than budgeted).

efficiency

Today's managers are largely expected to embrace _______ and rely less on ____________.

empowerment, autocratic

As a top manager, Pich is often involved in initiating changes within the organization in order to meet the demands of a changing environment and keep the organization on a course that enables it to meet its goals. Pich enjoys this role of _____, which is in the _____ category.

entrepreneur; decisional

New managers often think that they will have _________ to do what they think is best for the organization.

greater freedom

Mintzberg's research organized managerial activities into ten roles. These roles are divided into three conceptual categories: _____, _____, and _____.

informational, interpersonal, and decisional

As a coordinator of a hospital's education and outreach department, Amir often spends a lot of time through e-mail, phone, and meetings with contacts both inside and outside the hospital to keep them informed about events and goals. Amir is fulfilling the _____ role, which is part of the _____ category.

liaison; interpersonal

____________is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling. organizational resources.

management

As CEO of a specialty paint company, Ryan has typically found the roles of spokesperson and figurehead to be the ones emphasized among his managerial responsibilities. Ryan recently learned of several competitors entering the market with new products that compete more directly with his products. As a result, Ryan has turned more attention to the role of _____.

monitor to seek information through published sources and through personal contacts about this shift in the competitive environment

Assigning responsibility for task achievement, is the description of which management function?

organizing

Deshane is reviewing blueprints for his company's latest building as he plans a long-term strategy for where the company should build in the next 10 years. Deshane is using conceptual skills to complete this task. He is most likely a ___________.

senior manager

For nonmanagers, _____ skills are typically the most important, whereas managers find the greatest need for _____ skills.

technical; human

In the process of management, the four functions of management are the activities that take an organization from _____ to _____.

use of resources; attaining organizational goals