MGT 2660 Supervision: Middle Management Chapter 7
According to Maslow's hierarchy of needs theory, security needs are at a lower level than physiological needs.
False
Employees are more likely to commit to goals they have had a hand in setting.
True
Employees who are intrinsically motivated feel satisfaction in performing their work.
True
An example of an intrinsic motivator is:
job enjoyment.
Factors associated with positive motivation are extrinsic to the job.
False
Generation Xers believe in paying their dues to achieve success.
False
Herzberg's hygiene factors are associated with the top of Malsow's hierarchy.
False
Hygiene factors are the same as intrinsic factors.
False
Managers should provide only negative feedback to employees.
False
People always act rationally.
False
Performance is directly related to an employee's level of motivation.
False
The ego needs of individuals are always satisfied.
False
The level of organizational support available to an employee usually does not have any influence on his or her job performance.
False
The needs for air, water, and exercise are classified as security needs.
False
The two highest levels of needs in Maslow's hierarchy of needs are relatively easily satisfied.
False
Ego needs are related to status, recognition, and self-confidence.
True
Equity theory states that when people find themselves in situations of inequity or unfairness, they are motivated to act in ways to change their circumstances.
True
In Locke's goal-setting theory, goals are an important motivating factor if properly set.
True
Intrinsic motivation is a behavior an individual produces because of the pleasant experiences associated with the behavior itself.
True
One of the motivational levels relates to the direction of behavior of an individual.
True
Persistence is how hard an employee keeps trying when faced with obstacles.
True
The job characteristics model is an approach to job design that focuses on five core job elements leading to intrinsic motivation and then positive work outcomes.
True
The leading reason for managers to leave their jobs is limited praise/recognition from higher authorities.
True
The need for creativity is a self-actualization need.
True
The law of effect states that:
behaviors that meet with pleasant consequences tend to be repeated.
According to Herzberg's theory, wages, working conditions, and security are:
dissatisfiers.
According to Herzberg's theory, _____.
factors causing job satisfaction are intrinsic to the job
According to Herzberg's study, _____.
hygiene factors are such things as pay and benefits
Behavior which an individual produces because of the pleasant experiences associated with the behavior itself is:
intrinsic motivation.
Hygiene factors:
involve lower level needs.
Motivation:
is a result of a person's individual needs, perceptions, and goals.
One of the principles underlying Maslow's hierarchy of needs theory is that:
once a need has been satisfied it no longer serves as a primary motivator of behavior.
According to Maslow's hierarchy of needs theory, _____ are at the lowest level, but of primary importance when they are not met.
physiological needs
The need concerned with realizing one's own potential and creativity is a(n) _____.
self-actualization need
In Maslow's hierarchy of needs, _____ are rarely fully satisfied.
self-actualization needs
The need for association,acceptance, friendship, and love constitutes a _____ according to the hierarchy of needs.
social need
Employees are more likely to commit to goals:
they have a hand in setting.
_____ is associated with pay, benefits, and working conditions.
Extrinsic motivation
Which of the following statements is true of the motivation-performance link?
An individual's skills and abilities have an influence on performance.
Which of the following is not likely to be an action that an individual will take due to perceived inequity?
Being more cooperative
Which of the following is most relevant in satisfying the need for self-actualization?
Continued growth and development at work
_____ are the children of the baby boomers who did not see much of their parents as earlier generations and learned to function on their own, being highly independent, self-reliant, and individualistic.
Generation Xers
Which of the following would be an intrinsic motivation?
Recognition
An employee encounters a setback or obstacle on the job and gives up. Which level of motivation does this describe?
Level of persistence
Which of the following is true of goals according to Edwin Locke's goal-setting theory?
Performance goals clarify the expectations between a supervisor and an employee and between co-workers and sub-units.
Which of the following is the best way for supervisors to use goal setting as a motivational tool?
Supervisors must set challenging but reasonably difficult goals which are not unrealistic.
At the first level of motivation, the direction of employees' behavior may be favorable or unfavorable.
True
Baby Boomers were raised in a period of prosperity in the 1950s and 1960s.
True
Achievement, recognition, and responsibility are motivating factors according to Herzberg's theory.
True
An employee's motivation can be judged by the energy and effort exerted by him or her to perform a task.
True