MGT 301- Test 1 Review

At the human resource conference, Heidi attended a presentation on how to maximize the contributions of employees of different genders, races, ethnicities, and age groups. This presentation was about managing for _____. Multiple choice question. -plurality -moderation -proficiency -diversity

diversity

Alison sells her one-of-a-kind, handmade beaded jewelry online. That means that Alison is involved in _______. Multiple choice question. -e-commerce -Big Data -artificial intelligence -telecommuting

e-commerce

In order for an organization to maintain a competitive advantage, it must stay ahead of its competition in customer responsiveness, innovation, quality, and _______. Multiple choice question. -warehousing -effectiveness -quantity -efficiency

efficiency

A ______ organization's purpose is to make money by offering products or services. mutual-benefit for-profit nonprofit nongovernmental

for-profit

Expanding operations in countries where verbal expressions and gestures do not have the same meaning illustrate one of the main challenges of managing for _______. Multiple choice question. -innovation -efficiency -globalization -quality

globalization

Scientific management is the study of work methods to improve the productivity of _____. Multiple choice question. -accounting practices -the supply chain -individual workers -external vendors

individual workers

In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) _____. cohort symposium organization cadre

organization

Which managerial roles were identified by Mintzberg as interpersonal roles? -Multiple select question. -Spokesperson -Disseminator -Leader -Liaison -Figurehead

-Leader -Liaison -Figurehead

True or false: Taking ownership of a work project is an example of an attitude.

True: An attitude is a learned predisposition toward a given object such as taking ownership of a project at work.

The organizing function of management consists of arranging tasks, ______, and other resources needed to accomplish work. Multiple choice question. people feedback goals jobs

people

The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed. Multiple choice question. leading planning organizing controlling

controlling

Which of these statements represent ideas that Peter Drucker introduced in his book The Practice of Management? Multiple select question. -Employees should be treated as assets. -Charismatic leaders are more important than management practices. -A term-24corporation can be thought of as a human community. -Production costs are a component of sales. -Without customers, businesses wouldn't exist.

-Employees should be treated as assets. -A corporation can be thought of as a human community. -Without customers, businesses wouldn't exist.

Kenneth is admired as a manager because of his ability to work well with others to get things done. Which type of skill is Kenneth displaying? Multiple choice question. -Technical -Human -Decisional -Conceptual

Human

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to? Multiple choice question. -Job-specific knowledge for the position in retailing -A college degree in management -Contacts with suppliers and customers in retailing -Any work experience in retailing

Job-specific knowledge for the position in retailing

According to one study, which three of the following represent the largest gaps in career readiness employers see in college students applying for employment? -Multiple select question. -Leadership -Diversity and inclusion -Motivation to learn -Oral/written communication -Professionalism/work ethic

-Leadership -Oral/written communication -Professionalism/work ethic

What are the two branches of the classical viewpoint of management? -Multiple select question. -contingency -behavioral -scientific -administrative

-scientific -administrative

According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum. Multiple choice question. 40 50 30 70

50

Which of these individuals is an example of a top manager? -Kelli oversees the marketing department for a restaurant chain. -Roberto is the sales manager for three midwest states. -Bryan is the shift supervisor at a retail clothing store. -Aisha is the CEO of a furniture manufacturing facility.

Aisha is the CEO of a furniture manufacturing facility.

Which employee is the best example of a functional manager? -Rachel, who is a supervisor and is responsible for the activities of three employees at the company. -Brett, who is the manager of the company's accounting department. -Mallory, who became the CEO after working for the company for 12 years. -Miguel, who is responsible for the company's warehouse, production, and product source lines.

Brett, who is the manager of the company's accounting department.

In his annual convention speech, the founder of a medical research organization reminded all the employees of the importance of their work in finding a cure for pediatric diabetes. He praised them for their dedication and urged them to continue their work. Which management function did the founder perform in his speech? Multiple choice question. Leading Controlling Organizing Planning

Leading

Which of the following managers demonstrates the management function of planning (in contrast to organizing, controlling, or leading)? -Kylie, who reviews sales figures after six months and replaces three salespeople who were underperforming -Harrison, who awards a $75 bonus to any employee who brings in a new customer -Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals -Stephen, who creates the position of ethics officer and reassigns the human resource group to report to that person

Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals

Which of these employees is demonstrating a proactive learning orientation? Multiple choice question. -Grigor often takes the lead in volunteer opportunities at the office. -Charlie is interested in applying for the management position at work and feels he has enough skills for the job. -Millicent is taking a computer coding class at the community college so she can apply for a new role at work. -Rosa has worked in her department for 12 years and often acts as a mentor for new hires.

Millicent is taking a computer coding class at the community college so she can apply for a new role at work.

Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work? Controlling Leading Organizing Planning

Organizing

Who has the main responsibility for managing your career? Multiple choice question. College advisers You Human resources Financial planners

You

Dell Computer uses recycled and recyclable materials in its product and packaging design in an effort to minimize damage to the environment which will help future generations meet their own needs. Dell's efforts are an example of _____. Multiple choice question. -globalization -fair trade -e-commerce -sustainability

sustainability

For which level of management are conceptual skills particularly important? Multiple choice question. -top managers -first-line managers -team leaders -middle managers

top managers