MGT 305 Exam 3
Which of the following statements reflect negative outcomes known to result from work teams? Check all that apply.
-Every time we have a meeting, it seems like new members join us and previous members drop out. -When the CEO attends the team meeting, our entire group defers to her opinion. -When each member contributes their own opinion, the meeting seems to drag on forever.
The use of teams is becoming increasingly prevalent in the U.S. workplace, partly because of the many benefits associated with teamwork. Which of the following are positive outcomes known to result from work teams? Check all that apply.
-Greater employee job satisfaction -Better customer satisfaction -Improved product or service quality
Which of the following arguments also support the need for companies to adopt positions of social responsibility? Check all that apply.
-Organizations must act in a sustainable fashion. In the long run, what is good for the environment will be good for the organization. -Organizations are responsible for acting as good citizens in the society in which they operate.
Predeparture language and cultural training can:
-reduce uncertainty about how to act in a foreign country. -decrease language and cultural misunderstandings. -increase the likelihood of success in an overseas assignment.
Alternative solutions minority domination
According to Hackman, a deviant may help a group consider_______ , but if the deviant has a strong personality and limits the input of others, the problem of _________may arise.
False
Although the WTO issues rulings when there are trade disputes between countries, the member countries can veto these rulings.
Partner with organizations to provide training to low-income entrepreneurs in developing countries so that they can sell affordable eyeglasses to people in need.
An eyeglass company would like to use a proactive strategy in regards to social responsibility. Which of the following strategies would be most appropriate for a proactive strategy?
Global consistency
Apple offers one iPhone design in all of the countries it sells them in.
ethics training
As an incoming student at Texas Tech, if you are required to watch this video as a part of the college's orientation for freshmen, you would be participating in_____ .
Which of the following companies has high individualism?
At Arguello Industries, competition among salespeople is fierce. Everyone wants to get the Superior Salesperson award, which is given to the employee who closes the most deals during the fiscal year. Last year, one employee canceled another employee's orders in order to win the award
Which of the following companies has high power distance?
At Sabine Industries, the CEO is seen as the undisputed leader of the office. People are afraid to correct him when he is wrong, and he is always addressed as Mr. CEO, while the people who report to him are addressed by their first names.
performing
At what stage of development does Nathan's soccer team appear to be in currently?
False
Countries that create trade barriers such as tariffs and quotas have lower prices than countries without such restrictions
A manager noticed that, although her new customer service team was performing well overall, several members were complaining of social loafing. What is probably the best way for this manager to reduce social loafing for this team?
Ensue she is monitoring both individual and team performance
policy uncertainty
French producers of foie gras (fattened duck or goose liver) worried about _____ when they heard of California's plans to enact a law banning the sale of the delicacy.
skill based pay
Given the autonomy of your team and the nature of its task, which team compensation model would probably work best for its members?
defensive strategy
If a company's approach to social responsibility is to "Do only what is legally required," then they are likely utilizing which approach?
4 culpability
If a company's employees are found guilty of unethical behavior, the U.S. Sentencing Commission can impose a base fine and multiply that fine by up to_____ times, based on the organization's________.
Diversity of expertise
Imagine that you are an executive at a large bank. You have been tasked with overseeing your company's implementation of an entirely new mortgage review and approval process that must comply with complex, new federal laws. Creating and implementing this new process will require intimate knowledge of the entire mortgage application and approval process, technology, the new legislation, bank operations, and more. To work on this task, you are asked to assemble a self-managing team with the stretch goal to complete the process overhaul within six months. The team will be given nearly unlimited control over the budget and resources it needs to do the job, but it must still go through the normal approval process from management to make changes. In addition, the team will not be able to make changes to the bank's structures, policies, or practices without management approval. Given the nature of your team's task, what type of diversity will probably be most important to consider when selecting employees to serve on the team?
does
It _____pay to be socially responsible.
magnitude of consequences
Janis is certain she would be caught, given an F for the course, and be expelled from school if she used Brian's paper. Janis is one semester away from graduating and she feels the ______ is too great.
Which of the following companies has high uncertainty avoidance?
Last week, Swanita approached her boss in tears. "But I've been sitting at the same desk for 20 years!" she exclaimed. "How will I be able to do my work if you put me all the way across the office from the people I'm supposed to support?"
Social Loafing
Many students dislike working on group projects for class because they know some members of the group will not contribute much to the group, knowing that other members will pick up their slack. This is called:
project
Not all teams are easily defined by their level of autonomy. For example, a_______ team is specifically designed to create a new product or service and disbands after that task is accomplished, but its level of autonomy can vary depending on its purpose and structure.
dishonest behavior is normal
Overt integrity tests work because dishonest people believe that________ .
Highest autonomy
Self-designing team
Moderate autonomy
Semi-autonomous work group
An expatriate
Someone who lives and works outside of their home country is called
-Kim Ping and Abdel may find themselves engaged in a power struggle as they determine how to run the new business. -Because Kim Ping and Abdel must share their profits from the new venture, the profit available for each of them may be less
Suppose Kim Ping and Abdel decide to set up a joint venture. Working together, the two companies will build a new, independent manufacturing facility in Morocco. What problems might Kim Ping and Abdel encounter with their joint venture?
True
Tariffs make it more expensive to purchase imported goods.
Global consistency
The advantage of _____ is that it standardizes policies and procedures across all of a company's locations, simplifying decision making
a legal
The fact that there is a criminal investigation pending against Johnson & Johnson suggests that regulators feel that the company is not meeting its obligations at_______ level of corporate responsibility.
What is the likely change that Nathan's team made midway through its first season?
The teams size was reduced
High Purchasing power
U.S. startup, MotorShoes, sells athletic shoes with wheels and a small motor that can allow the wearer to reach speeds of up to 10 miles per hour using a handheld remote control. Company founders think the shoes would sell well in big cities with large commuter bases. When searching for countries to expand sales to, the founders would want to identify countries with:
Local Adaptation
Unilever produces single-use packets of soap and shampoo in emerging markets like Bangladesh, Pakistan, and Sri Lanka.
Groupthink agree on solutions
When Hackman refers to "the tendency to want too much homogeneity," he is referring to ________ Correct , a potential disadvantage of teams caused by pressure to _________ .
Bureaucratic immunity Impede
Your team must still go through normal approval processes, indicating that it does not have ________, which will likely ________ its ability to reach the stretch goal.
Under which of the following conditions will codes of ethics be less effective?
if people who violate the codes are not punished
The tradition of the entire team going to a local bar after each game appears to be what?
team norm
The main reason for failure in overseas assignments is
the difficulty of adjusting to language, cultural, and social differences.
What is the likely purpose of this team tradition?
to improve team cohesiveness
lowest autonomy
traditional work group
