MGT 3200 Test 2 quiz questions

which of the following statements about work specialization is true?

-work specialization involves employees focusing on only part of an activity -low to moderate amounts of work specialization increase productivity -work specialization is related to higher employee absenteeism and turnover

One of the benefits of planning is how it

Encourages people to engage in behaviors directly related to goal accomplishment

where standardization is important, it is appropriate to

centralize authority

which are valid selection tools?

-application form -intelligence test -physical examination

which of the following is true about centralization

-centralization refers to the degree to which decision-making is concentrated at the upper levels of the organization -centralization is ideal when lower-level managers lack experience or skill in making decisions -centralization tends to occur more as organizations get larger in size

McDonald's uses a ________ strategy (a kind of grand strategy) as it increases its profits in France by offering uniquely French products

Growth

Which of the following must be met if a firm's resources are to be used to achieve a sustainable competitive advantage?

Imperfectly imitate resources

Deutsche bank is the largest bank in the world. Would this give it a sustainable competitive advantage?

No, because size is not a criteria for sustainable competitive advantage

Scenario planning is NOT true

Scenario plans are NOT ongoing plans that provide guidance for activities performed repeatedly

what is NOT true about centralization?

centralization is NOT best when an organization faces a great amount of environmental uncertainty

according to an electronics CEO, the first requirement of management is that it should make the fullest use of the capacities of its members. Thus any individual's job should be as little defined as possible so that it would 'shape itself' to the person's special abilities and initiative. this electronics company more than likely had an _______ organization

organic

which factors should be considered by HR managers during the planning phase of HRM

-demographic trends such as the aging of the population -collective bargaining agreements, the impact, the types of workers and organization employees -the organization's overall strategy -the percentage of employees that are fired from the organization every quarter

what is true about structured interviews

-effective structured interview questions often begin with stems like "what would you do if..." or "tell me about a time you..." -answers to structured interview questions should be compared to a standardized set of interview answers prepared ahead of time

Which of the following statements about goals is true?

-organizations need to have goals for both the next few months and goals for the next few years -goals should be dynamic and change if needed -effective goals should be specific, measurable, attainable, relevant, and timely -goals are more effective when set collectively among the people within the organization

Which of the following is true about planning?

-planning can impede change and prevent an organization from adapting -planning can create a false sense of certainty -planners can be detached from operations and unaware of what is actually needed for the organization to be successful

Scenario planning

-scenario plans range from being overly optimistic to overly pessimistic -scenario plans are a specific type of contingency plan -one of the main reasons for scenario planning is to force managers to think about the dynamic and complex nature of the task environment -scenario plans are not meant to be treated as forecasts

reasons HRM can contribute to a sustainable competitive advantage

-strong HR adds value to the organization through increased efficiencies and/or through contributing unique services or knowledge -high levels of knowledge, skills, and abilities are rare and not equally available to all competitors -a carefully selected and well-motivated workforce is extremely difficult to imitate -a capable and well-utilized workforce cannot be substituted by other organizational mechanism

HRM planning activities include recruiting a pool of applicants for potential job openings

FALSE

NOT a valid selection tool

360 degree appraisal

When the Home Depot opened stores in Canada, it ran a series of ads featuring an animated hammer that showed the US bases home improvement store had the lowest prices. According to Michael porter, which of the following positioning strategies did the Home Depot adopt to deal with existing Canadian stores that sold similar products?

Cost leadership

Aveda is a manufacturer and marketer of cosmetics, perfumes, hair-care, and skincare products. To differentiate its products from other similar brands, Aveda focuses on educating its customers on general skin and hair care. Its salespeople are trained to answer questions and help customers find solutions. Aveda has used customer education and employee training to

Create a competitive advantage

Because of slow sales, arm and hammer started promoting innovative uses for its baking soda. By searching for new market opportunities, the manufacturer of arm and hammer is using which type of adaptive strategy?

Prospecting