Midterm Exam
Scraping personal data about employees from social media and using them in organizational decision making
Introduces data privacy concerns
Which is accurate relating to overlearning?
It is useful for achieving performance in high stakes contexts.
Frederick Taylor's work led to a fundamental change in management philosophy. Which statement describes this change?
It paved the way for today's automation and standardization.
___________ breaks down jobs into their simplest components and assigns them to employees so that they can perform tasks in a repetitive manner.
Job specialization
Which need-based theory has received the greatest amount of research support?
McClelland's acquired needs theory
When organizational behavior modification (OB Mod) is used to examine employee absenteeism, which step looks at why employees are absent?
Step 3: Analyze behavior antecedents and outcomes.
Willie is a manager in a large manufacturing firm. He sets a tight production schedule every day and makes certain each employee knows what job they are performing that day and how to perform it. Willie appears to have a ___________ leadership style.
directive
If leader-subordinate relations are good, position power is low, and task structure is high, the situation would be categorized as
favorable
Interactional justice is understood to be
the degree to which people are treated with respect, kindness, and dignity in interpersonal interactions.
Research on workplace stressors indicates
the fragmented fashion in which we work due to information overload impacts mental acuity and creativity.
General Adaptive Syndrome refers to
the hypothesis that stress plays a general role in disease.
The key factor in the effectiveness of transformational leadership is
trust
When companies provide training to employees to teach them new skills, it results in positive changes in employees' jobs and careers. This method is called
upskilling.
The demand-control model proposes that stress occurs when
work places a lot of demands on someone with little control.
___________ ensures that there is two-way communication during the appraisal process and the employee's story is heard.
Fair hearing
The ___________ is a hypothesis by Hans Selye suggesting that stress plays a general role in disease by exhausting the body's immune system.
General Adaptation Syndrome
Stress is related to which work outcome?
Higher turnover, worse job attitudes, and decreased performance
A Gallup study indicates ___________ of Americans indicate they find their work meaningful.
about one in ten
Heather meets with her subordinates on a regular basis to share concerns and information with the group. She takes their feedback but makes decisions on her own. According to the leadership decision tree, Heather has a(n) ___________ decision-making style.
consultative
The two broad categories of leader behaviors are
task-oriented and people-oriented structures.
___________ is the regulation of feelings and expressions for organizational purposes.
Emotional labor
Which statement about personality traits is true?
People who are critical of themselves tend to experience less job satisfaction.
Which statement regarding goal setting and ethics is true?
Research shows that goal setting sometimes leads to unethical behaviors for financial gain.
___________ is the key factor in making transformational leadership more effective.
Trust
Which statement about values is true?
Values are developed early in life and remain stable over a lifetime.
Leaders who hold a position of authority and utilize the power that comes from their position as well as personal power to influence others are called
formal leaders.
The Holmes-Rahe scale ascribes different stress values to life events. The work-related event with the highest number of stress points is
getting fired.
Organizational behavior may be analyzed at different levels of analysis. Studying how a manager's personality affects departmental effectiveness is an example of which level of analysis?
group
Brant is the quarterback of his college football team. The team was 10-0, but lost this week after what Brant says was a very bad call by the referee. You can't remember him ever complaining about referees, so you decide that this call is truly why the team lost. Your attribution was based on the fact that Brant displays
high consistency.
Camila sees herself as a good person and a good employee. She is confident about her capabilities and derives great satisfaction from doing her job well. Based on what we know, we can say that Camila has
high self-esteem.
High-quality LMX is related to
increased job satisfaction
What occurs with negative reinforcement?
increases the desired behavior
Which element is related to lower levels of organizational commitment?
negative affective disposition
Laura takes a personality survey and finds she strongly exhibits the trait of agreeableness. Laura can be described as
pleasant, tolerant, sensitive, and kind.
Social needs are to Maslow as ___________ is to Alderfer.
relatedness
An individual with Type B personality is less prone to
stress.
Nina makes it a point to talk to her subordinates every day about what is going on in their personal lives. She always congratulates them when they share successes and has a kind word and "a shoulder to cry on" if necessary when things are not going well. Nina has a ___________ leadership style.
supportive