MILADY ESTHETICS FINAL

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Dana is a beauty pro and has recently been complaining to you, her manager, about her sore neck, back, and feet. Although Dana has been a professional for many years, the discomfort and pain she is experiencing is a recent phenomenon, coinciding with installation of the new client treatment chairs, which are much larger than the previous ones. Other than the new chairs, nothing else has changed for Dana. As her manager, what is the BEST advice you can give Dana to help with her pain and discomfort?

"Dana, better ergonomics will most likely alleviate much of the pain and discomfort you're feeling."

As Harriet's friend and coworker, you have been noticing that Harriet's posture is less than perfect when she is working at her station. You've said nothing up to now; however, Harriet has begun to complain to you about aching feet and sore joints. If she asks you what she should do, which of the following, if true, would be the best advice for Harriet?

"Harriet, I've noticed that you often lower your head and chin. You should keep your head up with your chin parallel to the floor."

Darren is feeling a bit under the weather, but after consulting his doctor, wants to report to work. In order to make sure his manager is okay with him working, he calls and describes his symptoms. After hearing what Darren is experiencing, Igor tells him it is okay to report to work as long as he is careful around the clients. Which of the following is MOST LIKELY what Darren told his manager?

"I have a cold."

Karl is unsure as to whether he should report to work. He is aware of the virus passing through his workplace, carried both by coworkers and clients. Karl comes to you, his manager, and asks whether he is safe to work. He tells you he is certain he has an acquired immunity to the virus but is still nervous about coming down with the illness. If, in fact, Karl does have an acquired immunity to the virus, which of the following would be the most appropriate advice to give him?

"Karl, because you've already had the virus, your chances of catching it again are relatively small."

David is worried about his future. He has dreamed of a career in the beauty and wellness industry since he can remember. With the recent fluctuations in the economy, however, he's uncertain that his career choice will be the right one. As David's friend, what might you say to cheer him up that is TRUE?

"No matter what changes occur in the economy, there are often more jobs available for entry-level beauty professionals than there are people to fill them."

The non-refundable examination fee is:

$15

The civil penalty for the first violation of working without a license is:

$500

According to the formula in the text, how many cups of water per day does a 160-pound person need for maximum physical health?

10

If there is no time specified or recommended by the manufacturer of the disinfectant, for how long must a tool be left fully submersed in the disinfectant?

10 minutes

To achieve disinfection, salon implements should be soaked in a QUAT solution for at least:

10-15 minutes

During a facial treatment, the massage portion usually takes _________.

10-20 minutes

How many elements are known to science today?

118

Donald weighs 240 pounds. How many 8-ounce glasses of water should Donald drink every day?

15

Clients should be asked to arrive on the day of their facial appointment _________.

15 minutes before the appointment time

An SDS is formatted into ______ categories.

16

Approximately how much fluid does the human body require each day?

2 liters

The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is ______.

20 seconds

What is the average adult skin cell turnover rate?

28 days

When using a vacuum machine, it is usually enough to make _________.

3-5 passes

Which percentage of natural sunlight is visible, making up the visible spectrum of light?

35%

Hard waxes should be applied with an applicator _________.

45 degrees to the skin in a thick layer

What is the standard for a magnifying lamp used by most estheticians?

5 diopters

On the average human body, there are roughly _________ pilosebaceous units capable of producing hair.

5 million

Approximately how long are most electrotherapy machines are used during a facial treatment?

5-10 mins

According to New York State laws, rules and regulations, making a false statement on esthetics license application can result in a maximum fine of:

500

What magnification is the equivalent of 5 diopters?

50´ magnification

The largest of the cranial nerves is the _________.

5th

Approximately what percentage of Americans are chronically dehydrated?

75 percent

How many accepted pictograms are included in all SDS?

9

What percentage of hair is comprised of hard keratin?

90

Of all the elements known to science today, how many occur naturally on Earth?

98

What is a white blood cell?

A cell that destroys disease-causing germs

What client would benefit the most from tweezing alone?

A client who does not need extensive hair removal.

What type of client is camouflage makeup most usually used with?

A client who is recovering from an injury

What client would benefit the most from a vacuum machine?

A client with sluggish circulation

Squamous cell carcinoma is defined as _________.

A condition characterized by red or pink scaly papules or nodules

What is an emollient?

A fatty material used to lubricate and keep other substances on the skin

What is meant by the term facial?

A professional service designed to improve the appearance of the facial skin.

What is a solute?

A substance that is dissolved in a solution.

Hypertrophy is _________.

Abnormal growth in the skin.

The steamer should be _________ from the client.

About 18 inches away

What is a medical condition that would prevent treatment by an esthetician?

Active herpes lesions

The average-sized adult should do which of the following if engaging in intense physical activity each day?

Add 2 extra glasses of water to their daily intake.

Which of the following is TRUE of electricity and the beauty and wellness industry?

Advanced electrical machines require an understanding of electrical theory.

What function does the pineal gland serve?

Affecting sexual development, sleep, and metabolism

What type of skin exhibits dryness, dehydration, inflammation, and hyperpigmentation?

Aging skin

______ are hypersensitivity disorders of the immune system.

Allergies

What is the intention of the International Nomenclature Cosmetic Ingredient (INCI)?

Allow consumers to compare names of ingredients

Marcus and Amanda are arguing over whether air is a pure substance. Marcus insists that it is, whereas Amanda is certain that it is not. Who is correct, and why?

Amanda is correct because air contains many substances, so it cannot be pure.

What is miliaria rubra?

An acute inflammatory disorder of the sweat glands

What is the definition of aromatherapy?

An ancient healing practice using essential oils from plants to promote health and well-being

What characterizes eczema?

An inflammatory, painful, itching disease of the skin

What is meant by the term functional ingredient?

An ingredient that does not affect the appearance of the skin but is necessary for product formulation.

Liam just sat down to take his state board licensing exam. As the rest of the test takers are filtering into the exam room, he is trying to remember the test-taking strategies his instructor shared with him for best results. Which of the following was most likely NOT a test-taking tip given by his instructor?

Answer the hardest questions first, saving the easiest ones for the end.

Which of the following is a LEGAL question an interviewer can ask a job candidate?

Are you physically able to perform this job?

How are cosmetics legally defined in the United States?

Articles that are intended to affect the appearance of the skin

Which of the following is TRUE of daily water intake?

As with other healthy habits, moderation is the best choice.

What diameter indicates melanoma?

At least as large as a pencil eraser

Which of the following is NOT considered to be a "whole you" or holistic hint to keep in mind when preparing for a written exam?

Avoid reviewing your notes too early in the semester.

What ingredient would be ideal for someone who has sensitive skin?

Azulene

Why should beauty professionals study and have a thorough understanding of chemistry?

Because every product used in beauty and wellness contains some type of chemical.

Why is understanding pH important for the beauty and wellness professional?

Because it affects the hair, skin, and nails.

Why is copper used in electrical wiring and electrical motors?

Because it is a good conductor.

Why is it important to use action verbs on your resume?

Because it makes accomplishment statements more positive.

Why is grounding important?

Because it protects against electrical shock.

Why are beauty professionals susceptible to problems of the hands, wrists, shoulders, neck, back, feet, and legs?

Because they have to stand or sit all day and perform repetitive movements.

When targeting potential employers, which of the following should you NOT do?

Begin your search immediately after graduation.

Between what two phases of hair growth might the appearance of two hairs in the same follicle occur?

Between the telogen phase and the new anagen phase

What would be a symptom of someone who had herpes simplex virus 1?

Blisters that usually appear on the lips or nostrils

A makeup artist can be the most flexible in color choice with a client who has _________ eyes.

Brown

How can transepidermal water loss can be prevented?

By maintaining the natural acid mantle of the skin.

What is a function of both the lymphatic and the circulatory systems?

Carry fluids

What is the second, transitional stage of hair growth called?

Catagen

What is atopic dermatitis?

Chronic, relapsing form of dermatitis

What is the anatomical function of the heart?

Circulating the blood

What does massage directly stimulate?

Circulation and metabolism

What bone is just above the ribcage and is commonly referred to as the collar bone?

Clavicle

What two products are essential for male home care?

Cleanser and hydrating lotion

Someone with impetigo likely has _________.

Clusters of small blisters or crusty lesions filled with bacteria

What condition is NOT treated with retinoids?

Combination skin

Which of the following will NOT be a required step toward landing that professional position you've been hoping for within the beauty and wellness industry?

Connect with a close friend or relative already in the industry.

What effect does nicotine have on the body?

Contraction of the blood vessels

What is the most effective way for a skin care professional to communicate how a product works with a client?

Convey a detailed and thorough knowledge of the realistic expectations of that product.

What characterizes retention hyperkeratosis?

Dead skin cells building up from not shedding

What is the disorder in which a person picks at their skin compulsively?

Dermatillomania

What is the first step in performing a professional makeup application?

Determining a client's needs

Which of the following BEST differentiates between direct current and alternating current?

Direct current flows in one direction, whereas alternating current flows back and forth.

Which of the following is TRUE of direct and indirect transmission of disease?

Direct transmission requires contact with another person, whereas indirect transmission does not.

Which of the following is TRUE of diseases spread by direct transmission and indirect transmission?

Diseases spread by indirect transmission can live for long periods of time away from a host, whereas those spread by direct transmission cannot.

For months, Xavier has been accumulating a collection of used sharp implements that he has tossed inside a drawer at his workstation. Recently, he has come to you, as his coworker, asking your opinion on what he should do with these, adding that many of them have small amounts of blood on them. When you look at the collection, you can see that virtually all of the pieces are no longer usable. Which of the following is the BEST advice to give Xavier?

Dispose of the collection in a sharps container.

Which of the following is GOOD behavioral advice for an interview?

Do not sit until you are asked to do so.

Preventing the spread of infections is ______.

Easy when you know the proper procedures to follow

What type of massage involves a soft, continuous stroking movement?

Effleurage

When performing a facial massage, the best technique to begin with is _________.

Effleurage

What should you do if a tool or implement is dropped on the floor during a service?

Either replace or disinfect it prior to continuing the service.

What is the use of electrical devices for therapeutic benefits called?

Electrotherapy

Defecation is a process that _________.

Eliminates waste from the body

What function does the skin serve in the excretory system?

Eliminating perspiration

This stimulates skin cells to reproduce and heal.

Epidermal growth factor (EGF)

What process removes hair from the bottom of the follicle by breaking contact between the bulb and the papilla?

Epilation

What characterizes the condition known as acne?

Excess sebum production

What is the collective name for the oil and sweat glands?

Exocrine glands

What stimulates melanin production?

Exposure to sunlight

What technique involves manually removing comedones from follicles?

Extraction

What procedure does not happen during an express facial?

Extractions

When using the ideal oval face as a guide, the distance between the eyes is equal to the width of the:

Eye

Which part of the pilosebaceous unit produces the hair matrix?

Follicular canal

Which of the following should you do the day after your interview?

Follow-up with a thank-you note or email.

What treatment program is appropriate for oily skin?

Galvanic current, steam, and extractions

What treatment requires clients to remove jewelry?

Galvanic machine

The condition herpes zoster presents with which symptoms?

Groups of red blisters that form a rash that occurs in a ring or line

Gustavo uses the highest level of infection control on his tools and implements. Which of the following should Gustavo do?

Gustavo should sterilize his tools.

What is divided into three parts: the cuticle, the cortex and the medulla?

Hair shaft

Which is necessary for all skin care professionals who work with products?

Have a thorough understanding of the chemical formulation of each product.

In the uniform order of the SDS, which of the following comes immediately after the first category of "Identification"?

Hazard Identification

What skin would appear to be blue-white under a Wood's lamp?

Healthy

What is the proper technique for using lancets for extraction?

Hold the lancet at an angle to the skin that is 35 degrees or less.

What does a watt measure?

How much electric energy is used in one second

The effects of cosmetics and beauty products are based on which of the following?

How the body reacts to chemicals

A paraffin mask is used for _________.

Hydrating dry skin

What is not an ideal treatment for dry skin?

Hydroxy acids

What condition would benefit the most from chemical exfoliation?

Hyperpigmentation

What is a verruca?

Hypertrophy of the papillae and epidermis caused by a virus.

Cystic acne is grade _________ acne.

IV

Heidi has been extremely careful on the job this week in an effort to avoid catching the virus (which is NOT an airborne virus) running through nearly every other employee's immune system. As part of her efforts, she has not had any physical contact with any of her coworkers. If she has in fact avoided all contact with others, which of the following is TRUE?

If Heidi catches the virus, it will only have been through indirect transmission.

What characterizes seborrheic dermatitis?

Inflammation, dry or oily scaling or crusting, and/or itchiness

Ingrid's clients have been experiencing inflammation and pain on certain parts of their skin and bodies. Ingrid mentioned this to her manager, Roberta, who began to investigate the problem. Roberta has determined that these complaints are most likely the results of biofilms. Because she believes biofilms are the problem, which of the following is MOST LIKELY the source of the contamination?

Ingrid's foot spa

What direction should massage flow from?

Insertion to origin

What does the border of a mole that might be cancerous look like?

Irregular

Acne is a condition which _________.

Is a disorder of the sebaceous glands

What is true of hair during the catagen phase?

It becomes drier

Nadine, a business owner and manager, has been reassured by her employee Stanley that he is immune to the virus spreading through the town. "I have an acquired immunity to it," Stanley insists. If this is true, which of the following BEST describes Stanley's immunity?

It came from a vaccination.

What does the peripheral nervous system do?

It connects the outer parts of the body to the central nervous system.

What does muscle tissue do?

It contracts and moves the various parts of the body.

Why should ammonia never be mixed with bleach?

It creates a potentially deadly gas

Which of the following is TRUE of sterilization?

It destroys all microbial life including spores

Which of the following is TRUE of electricity?

It does not occupy space or have mass

Which of the following is TRUE of the process of disinfection?

It eliminates most microorganisms.

Which of the following is TRUE of a galvanic current?

It has a positive and a negative pole.

Which of the following is TRUE of alternating current?

It is a rapid, interrupted current.

What statement is true of tinea corporis?

It is a skin irritation that spreads into a circular infection that is red and scaly.

Which of the following is TRUE of chlorine bleach?

It is an effective disinfectant.

What is true of a tan?

It is caused by exposure to the sun

What is true of telangiectasia?

It is characterized by visible capillaries that are commonly found on the face

Which of the following is TRUE of a disease that spreads from one person to another?

It is communicable.

Omar has asked his client to please sit and wait while he tends to one of his tools. He didn't want to alarm the client, but he noticed that there was a small amount of blood on the tool from a cut on his finger. Which of the following is TRUE of Omar's implement?

It is contaminated.

Which of the following is TRUE of fluorescent light?

It is cooler than natural sunlight.

What is true of sebaceous hyperplasia?

It is described as doughnut-shaped with an indention in the center.

Which of the following is TRUE of ultraviolet light?

It is invisible.

What is true of the relationship between acne and puberty?

It is similar to the relationship between acne and perimenopause

What is true of a product that has a label that indicates all-natural ingredients?

It is using a term of marketing, not federal regulation.

What is true of psoriasis?

It is usually found in patches on the scalp, elbows, knees, chest, and lower back.

Which of the following is TRUE of infrared light?

It produces heat.

Why will you need to purchase insurance when you open your own business?

It protects you against malpractice suits.

What is true of the use of facial devices and technology?

It provides optimal outcomes more readily.

What does a toner provide for the skin?

It removes residue left behind by cleansers or other products

What is TRUE of a wire that is not large enough to carry the electrical current passing through it?

It will overheat.

Jolene is hoping to work as a beauty pro for a national chain. She has studied the industry and has a thorough understanding of career planning. In which of the following ways will this benefit Jolene?

It will provide her with the confidence needed to secure a job that suits her.

Jason has decided to take the most drastic and sweeping measure to rid his tools of all microbial life. Which of the following steps must Jason take to effectively do this?

Jason must sterilize his tools.

Javier came to work with a slight cold. However, he is taking all precautions necessary to keep his coworkers and clients from getting sick. Which of the following have you MOST LIKELY witnessed to come to this conclusion?

Javier thoroughly washes his hands between each client.

Joanna, a business owner, is concerned with fire safety at her establishment. Because of this, she has purchased a state-of-the-art fire detection system along with six fire extinguishers, which she has carefully and discreetly stored out of the way inside cupboards. Additionally, she makes sure that her fire extinguishers are checked annually and that all of her employees are well trained in their use. Where, if anywhere, has Joanna gone wrong?

Joanna should not be storing fire extinguishers in cupboards out of sight.

It is the end of the workday, and Juanita is about to begin disinfecting all of the implements she has used throughout the day. Just before she submerges the implements in a disinfectant, however, her boss, Julia, runs over to stop her. "Juanita," Julia says, "you cannot disinfect those implements." Assuming Julia is RIGHT, which of the following would explain her outburst?

Juanita had not cleaned any of the implements she was about to disinfect.

Which of the following is one of the safe lifting guidelines mentioned in the text?

Keep feet about shoulder-width apart.

Protects the body from infection by identifying foreign material (antigens).

Langerhans immune cell

What is the soft and downy hair called that grows on a fetus?

Lanugo

What most closely resembles a freckle?

Lentigo

The main purpose of a rotary brush is _________.

Light exfoliation

Which type of foundation generally gives the most natural look?

Liquid

What is the best advice to follow when interacting with a client?

Listen carefully before responding.

Which of the following BEST differentiates between long wavelengths and short wavelengths?

Long wavelengths have low frequency; short wavelengths have high frequency.

Jamil is a bit nervous. He has recently passed his written state board licensing exam and must now prepare for the practical exam. As Jamil's friend, which of the following would be the BEST piece of advice you could give him?

Look the part: neat, clean, and professional.

Which one of the following is the name of the information bulletin prepared by the manufacturer or importer of chemicals that describe the chemical's physical and chemical properties, physical health hazards, exposure precautions and emergency information?

MSDS

What are sebaceous filaments?

Mainly small, solidified impactions of oil without the cell matter

Which of the following is GOOD advice regarding your practical exam?

Make a list of equipment you are expected to bring to the examination.

Which of the following should you AVOID doing when you take the exam?

Make changes to answers without a good reason.

How should an esthetician massage the face of a client with acne?

Massage should not be performed in an area that has pustular breakouts.

Physically rubbing dead cells off of the skin.

Mechanical exfoliation

Michelle, a 10-year beauty pro, gets sick much less frequently than many of her coworkers and clients. Michelle contends that the reason she stays so healthy is her "super-duper immune system." If, in fact, her immune system is more helpful to her than those of her coworkers and clients, which of the following is LEAST LIKELY the reason?

Michelle exercises more than most of her coworkers and clients do.

What is characteristic of grade I acne?

Minor breakouts, mostly open comedones, some closed comedones, and a few papules

Which of the following is TRUE today of the disposal of many of the chemicals used in salons, spas, and barbershops?

Most states and counties do not have regulations in place.

Which of the following is NOT true of staphylococci?

Most strains make us very ill.

Joints come in two types: _________.

Movable and immovable

Which of the following statements is false?

Never add disinfectant to water when diluting.

Guidelines for properly storing chemicals include all EXCEPT which of the following?

Never dispose of chemicals in their original containers.

Why is being paid an hourly rate usually the best way for new beauty professionals to start out?

New beauty professionals rarely have an established clientele.

Which of the following is TRUE of products that are incompatible?

No two should be stored next to each other.

______ refers to the processes involved in taking in nutrients and assimilating and using them.

Nutrition

Under what conditions should a client receiving cancer treatments receive facial massage?

Only if the esthetician is trained in oncology.

Which one of the following is an example of a secondary color?

Orange

What term is best described as the part of a muscle that does not move?

Origin

What is the most common syndrome related to hair growth?

PCOS

Which of the following should you do if a client tells you that they are on antibiotics or are experiencing skin sensitivity?

Patch test any chemicals prior to a service.

Which of the following is TRUE of nonpathogenic and pathogenic bacteria?

Pathogenic bacteria are harmful to humans, whereas nonpathogenic bacteria are not.

Paulina is a beauty pro who has been working at the same location for nearly 15 years. In this time, she has built a very loyal clientele. Among these clients is Francis, who has been seeing Paulina for the past seven years. During a recent service, Francis began to talk about concerns related to nutrition and Francis's skin. Before long, Francis's questions about nutrition became very detailed. Which of the following would be the BEST course of action for Paulina to take in responding to Francis?

Paulina should tell Francis to seek the advice of a physician or nutritionist.

What technique may be used for the longest period of time with a client who has sluggish skin?

Petrissage

What is NOT part of the lymphatic or immune systems?

Pineal gland

What is an example of an ingredient in an enzyme exfoliant?

Pineapple

When handling disinfectants, NEVER ______.

Place them in unmarked containers

Which one of the following is the example of a tertiary color?

Plum

Jeremy is planning to become a beauty pro, with the hopes of someday owning his own business. First, he must pass his requisite state board practical exam. In his preparations, it is BEST that Jeremy do which of the following?

Practice on the model he plans to take to the exam.

What are cosmeceuticals?

Products that were labeled by the skin care industry, not the FDA

What does the word integument mean?

Protective covering

Which of the following is NOT good electrical safety advice?

Pull on the cord, not the plug, when disconnecting an electrical appliance.

What is the primary function of the excretory system?

Purifying the body

What should you NEVER do with a tool or implement?

Put it in your pocket.

In order to meet your clients' needs, you must do all EXCEPT which of the following?

Put yourself first

What technique involves kneading, squeezing, and pinching?

Pétrissage

Which one of the following types of disinfectants is generally odorless, colorless, non-toxic and stable?

QUATS

Raquel works as a beauty professional. In the past six months, the amount of daily water her body requires has increased substantially. Which of the following would LEAST LIKELY be the cause of this?

Raquel has become an assistant manager.

What is a defining characteristic of grade III acne?

Redness and inflammation, many comedones, papules, and pustules

What should a beauty professional do if they experience a hair splinter?

Remove it immediately with warm water and tweezers.

Which of the following should you do when your client tells you they are pregnant?

Review with them the chemicals being used in their services and allow them to read all labels.

Which of the following is TRUE when salt is dissolved into water?

Salt is the solute and water is the solvent.

Which of the following should you NOT do if and when your interviewer invites you to ask them questions?

Say: "I don't have any questions for you at this time."

The longest anagen phase is found in _________.

Scalp hair

Steatomas usually appear on the _________.

Scalp, neck, and back

Which of the following is among the guidelines established by the USDA and the U.S. Department of Health and Human Services to assist people with achieving a balanced diet?

Select a diet low in saturated fat.

Marketing is the means for ______.

Selling and promoting your business

Which of the following should you AVOID doing when you decide to make your initial contact with a salon, spa, or barbershop?

Send text messages to the owners before making a phone call or in-shop visit.

Which is a condition only and not a skin type?

Sensitive

What condition would contraindicate a facial massage, even if the condition was being treated and carefully looked after by a physician?

Severely sensitive skin

Geraldine's coworkers are constantly telling her that many of the neck and back pains she experiences are a result of her poor posture while she works on a client. Which of the following is MOST LIKELY true of Geraldine's standing posture?

She holds her head down and her chin perpendicular to the floor.

Although Theresa does not realize it, she has a natural immunity to the illness affecting so many of her colleagues and clients. Which of the following is MOST LIKELY the reason Theresa is not getting sick?

She inherited a resilience to the illness.

Ingrid is worried. Although she has spent a full eight hours of every day this week on the job, she has worked on only four clients. This means that her paycheck will not cover her weekly bills. Which of the following is MOST likely true of Ingrid?

She is paid purely on commission.

Melania feels she is more than ready for this morning's state board exam. She has told all her friends that her confidence comes from the fact that she is "test-wise." What, exactly, does it mean that Melania is "test-wise"?

She understands the strategies for successful test taking.

Which of the following is NOT part of maintaining a more stress-free standing posture?

Shorten your neck.

What system provides the clearest structural framework to makeup application?

Skeletal system

Sofia has worked at her current place of employment for nearly 10 years. As a veteran of the industry, Sofia feels as though she does everything exactly as it should be done. For example, she wears comfortable but professional clothing, always makes sure her hair is tied back and out of the way, abstains from wearing any long or dangly jewelry, and always makes sure her cell phone is placed securely on her workstation and on vibrate. What, if anything, is Sofia doing incorrectly?

Sofia's cell phone should be stored out of sight.

What is a general rule to follow when performing a facial for a man?

Sponges and towels should be used.

The CDC publishes ______, guidelines that employees and employers agree to with the assumption that any human blood or body fluids are potentially infectious.

Standard Precautions

Of the following, which will help an esthetician best maintain an effective long-term career?

Stay informed about the latest developments in the industry.

What should be done if a client calls to book an appointment with a particular professional on a particular day and time, but that professional is off that day?

Suggest other times that the professional is available.

If Camille, owner/manager of a busy beauty business, wants to keep her body healthy, which of the following is her BEST chance at doing so?

Take antibiotics responsibly and only as prescribed.

Which of the following is NOT true for healthy professionals?

Taking a sick day should be avoided at all costs whenever possible.

What is the most stimulating form of massage is?

Tapotement

Which statement accurately reflects the relationship between the FDA and the cosmetic industry?

The FDA regulates labeling of cosmetics.

Where is the humerus located?

The arm

What is deoxyribonucleic acid (DNA)?

The blueprint material of genetic information

What does the term digestion refer to?

The breakdown of food by mechanical and chemical means

Which of the following is TRUE when children accompany a parent to the salon, spa, or barbershop?

The children should not be left unattended at any time.

Richard saw 16 clients on a busy Friday. Every single client appeared to be in perfect health, showing no signs of any disease. Although Richard is always careful, he is much more so when clients obviously appear to be sick. On Monday, Richard came down with a bad cold. If it is TRUE that he caught this cold from one of the clients he saw on Friday, what else must also be true?

The client from whom Richard acquired his cold was asymptomatic.

What should an esthetician consult before each service that includes facial massage?

The client's intake form

What part of the cell is the nucleus?

The dense, active protoplasm found in the center of the cell.

Charles prides himself on taking extra precautions not to get sick while at work. This past week, there was a disease passing through his workplace. Charles, being overly cautious, made sure he wore gloves all week. He never once touched a surface or another person without the gloves on. He also never put his hands to his mouth, eyes, or nose while wearing the gloves. And, just to be extra careful, Charles immediately washed his hands after he took the gloves off. Even with all of these precautions, Charles still came down with the disease. How is it possible that Charles got sick?

The disease was airborne.

What is true of the effects of a warm paraffin mask?

The effects are immediate, but not long lasting

What system is connected most directly with the body growth?

The endocrine system

Samantha is using a strong disinfectant on all of the surfaces around her workstation. Which of the following is the only justifiable reason Samantha did not mix a dilute into the product before she began to use it?

The label on the disinfectant does not have the word "concentrate" on it.

Why is it important for beauty professionals to maintain a healthy weight?

The lower extremity joints were not designed to hold extra weight.

What part of the eye should the highest point in an ideal eyebrow arch align with?

The outer edge of the iris

Which of the following BEST differentiates a positive electrode from a negative electrode?

The positive electrode is called an anode; the negative electrode is called a cathode.

What is the definition of the term mitosis?

The process of a cell dividing into two identical daughter cells

What best describes the process called metabolism?

The process of changing food into forms the body can use as energy

What system creates increased demands on the skin of older female clients?

The reproductive system

What is the circulatory system?

The system that controls the steady movement of blood through the body

What does hyperkeratosis refer to?

The thickening of the skin caused by a mass of keratinocytes

Why should beauty professionals familiarize themselves with a multitude of compensation structures before starting their careers?

There are a variety of ways employers within the beauty and wellness industry might compensate their employees.

Which of the following is TRUE of jobs for entry-level beauty professionals?

There are more jobs available than there are people to fill them.

What is a likely result from an esthetician's investment in high-quality machines?

There will be a return on that investment.

Which of the following is TRUE of pathogens?

They all reside in different places and affect humans in different ways.

What is true of cosmetics that are labeled as having organic ingredients?

They are certified by the National Organic Program.

Which of the following is TRUE of the poles of an electric current?

They are either positive or negative.

Javier is attempting to create a soothing oil to use on his clients during services. The problem Javier is running into, however, is that when the mixture is left to sit for more than five minutes, its components separate. Which of the following is most likely TRUE of the components of Javier's mixture?

They are immiscible

Which of the following is TRUE of phenolic disinfectants?

They are known carcinogens.

What is true of UV lamps in towel warmers?

They are not effective for disinfection

Chloe is making a scented mist to use on her clients following their services. Which of the following is TRUE of the drops of lavender extract she is mixing into the water?

They are solutes

What is true of varicose veins?

They are sometimes treated with sclerotherapy, a nonsurgical injection into the vein

Which of the following is TRUE of solutions?

They are stable mixtures

Which of the following is TRUE of antibiotics?

They are widely overused today.

Which of the following is TRUE of creams, lotions, masks, and makeup?

They contain chemicals whether they come from natural sources or from ingredients manufactured in a laboratory

What is true of unscented products?

They contain ingredients which mask the odors of other ingredients.

Which of the following is NOT true of disinfectants?

They destroy all bacteria.

What is true of gluten-free cosmetics?

They have less than 20 parts per million (ppm) of gluten.

What is true of fragrance-free products?

They may be lavender-scented

Which of the following is NOT required of disinfectants used in salons, spas, and barbershops?

They must be hypoallergenic.

How should estheticians relate to emerging new technologies?

They should educate themselves about their use and effectiveness.

In order to prevent cross contamination, what is necessary for paraffin wax heaters?

They should not allow for the immersion of a client's hand or foot.

What gland that requires iodine in the diet in order to function properly?

Thyroid gland

Pityriasis versicolor is also known as _________.

Tinea versicolor

What is the purpose of the immune/lymphatic system?

To destroy disease-causing toxins and bacteria.

What is an esthetician's primary objective for a facial treatment?

To determine a client's skin concerns in order to determine an individualized treatment.

What is the goal of treatment for dehydrated skin?

To prevent TEWL

What are fresheners and astringents?

Toners

The face that is widest at its jawline is shaped like a _________.

Triangle

What is a widely accepted, professional, and efficient alternative for a client averse to waxing?

Two-handed threading

Freckles are most common in people with _____ skin.

Type I

__________ on the Fitzpatrick Scale is categorized by light brown skin that tans easily with normal sun exposure and is rarely sensitive to the sun.

Type IV

Which of the following should you do if you receive a light shock sensation while using an electrical appliance?

Unplug the appliance from the wall.

Ursula is suffering symptoms of nausea, diarrhea, and fever. Although many of her coworkers have been sick over the past month, she is certain this is something different. Her coworkers were all diagnosed with the same virus. Ursula, however, is sure that her symptoms are not the result of a virus at all. Which of the following would prove Ursula is correct?

Ursula has a bacterial infection.

What technique will make a thick neck look thinner?

Use a slightly darker foundation on the side of the neck

Which of the following is NOT one of the cautionary tips to consider when handling disinfectants?

Use disinfectants directly on dirty, soft, porous surfaces.

It is finally test day for Matthew. He completed his training courses, studied and practiced for many weeks, and has just heard his alarm clock buzz to wake him. As he gets out of bed to dress, he wants to be sure he does everything he should in the last couple of hours before sitting down to take the state licensing exam. Which of the following is something he should NOT do?

Use the two hours to cram as much studying in as possible.

What technique involves a rapid shaking movement that involves the esthetician's shoulders and body?

Vibration

What should the glass jar on a steamer be cleaned with?

Vinegar

What is characteristic of the condition known as rosacea?

Visible vessels and skin sensitivity

What ingredient is beneficial for ALL skin types?

Vitamin A

Which of these is an intrinsic effect on the skin?

Vitamin deficiency

Your appearance and style are crucial to making a good first impression. Which of the following should you AVOID doing at the interview?

Wear strong but stylish cologne or perfume.

When you chose to enter your field, your primary goal was to find a good job after being licensed. Now you need to narrow that goal into reality by answering all BUT which of the following important questions?

What fees must be paid and what courses must be taken to get you started?

Which of the following is NOT one of the questions you should expect to be asked during an interview?

What is your native language?

What characterizes tinea versicolor?

White, brown, or salmon-colored flaky patches from the yeast of the skin

What is a symptom of vitiligo?

White, irregular patches of skin that are totally lacking pigment

Comedones should be extracted _________.

With the side of the fingertip

Which of the following is a good example of an insulator?

Wood

In which of the following situations MIGHT it be okay for you to report to work?

You have only minor cold symptoms.

What should you do if you have a conflict with a coworker on the job?

You should be willing to resolve the conflict.

Why is it important for you to report all of your income, even cash tips that are not shown on your paycheck?

You will increase the amount of Social Security benefits you'll receive after retirement.

Which of the following is MOST likely to be a benefit of public speaking in front of local groups, such as the PTA or other organizations?

You will put yourself in front of people who are potential clients.

Which of the following is LEAST likely to be true if you are an employee of a salon, spa, or barbershop?

You will work as an independent contractor.

In which of the following locations would a GFI MOST likely be required?

a bathroom

Which of the following is an example of an electrical safety device that you may encounter when working in a salon, spa, or barbershop?

a circuit breaker

A rotary brush would likely be used when treating _________.

a client who did not want a peel

A waxing would be likely both successful and beneficial for _________.

a client who has not shaved for two weeks

A client that would likely benefit the most from laser hair removal would be _________.

a client with pale skin and dark hair

Which of the following reactions can be expected when using cataphoresis?

a closing of pores

Pseudofolliculitis is _________.

a condition also known as razor bumps that resembles folliculitis without the pus or infection

Which of the following types of business ownership is MOST likely to raise capital by offering shares of stock to stockholders?

a corporation

Anhidrosis is _________.

a deficiency in perspiration due to failure of the sweat glands

The light source in a Wood's light comes from _________.

a filtered black light

In a skin care salon, retail is:

a fundamental objective

Which of the following is an electrical safety device that is designed to prevent excessive current from passing through a circuit by blowing out or melting when a wire becomes too hot from overloading the circuit with too much current?

a fuse

Which of the following is a secretion produced by an endocrine gland?

a hormone

When buying a magnifying lamp, an esthetician might have second thoughts about purchasing _________.

a lamp with a lens that distorts the image around the edges

Extensive acne and problematic skin would benefit the most from _________.

a large mushroom

A small, flat colored spot on the skin is known as _________.

a macule

The device also known as a loupe is _________.

a magnifying lamp

When analyzing the skin, _________ is preferable.

a magnifying lamp or loop

A malformation of the skin from abnormal pigmentation or dilated capillaries is known as _________.

a nevus

Harriet's client Rafael has requested that Harriet use a solution that is neutral to his skin. Which of the following should Harriet be using on Rafael's skin?

a pH of 5

Abigail has been instructed by her manager to use the PPEs he has purchased and stored in the backroom whenever possible and appropriate. As a new beauty pro, Abigail is not sure what a PPE is. When she walks into the backroom, which of the following should she have in order to show her manager she is following his instructions?

a pair of non-latex gloves

Jonathan, a licensed professional with his own business, is driving to the store to buy two dozen large bags of ice. Much of the rehabilitative work he and his employees do for clients relies on ice, and because someone left the freezer door open all night, their entire stockpile of ice is now water. Which of the following happened to the ice when it melted?

a physical change

An example of someone who should NOT receive electrotherapy is _________.

a pregnant client

A client who would likely benefit the most from electrotherapy would be _________.

a retired woman who has spent her entire life in a tropical climate

Acid-alkali neutralization reactions occur when an acid is mixed with an alkali in equal proportions, balancing the total pH and forming water (H2O) and ______.

a salt

Estheticians must use hard wax if they wish to perform _________.

a second waxing in the same area

A gland is _________.

a specialized organ that produces chemicals necessary for the body to function optimally

Which of the following reactions can be expected when using anaphoresis?

a stimulation of nerves

A lesion is _________.

a structural change in the tissue caused by damage or injury

What is a solvent?

a substance that dissolves a solute and makes a solution

Which of the following BEST defines a resume?

a written summary of a person's education and work experience

What is NOT a method by which the body maintains thermoregulation?

absorption

As you list former and current positions on your resume, you should focus on ______.

achievements

Protective barrier made up of sebum, lipids, sweat, and water.

acid mantle

The pH scale is used to measure ______.

acidity and alkalinity

What is a symptom of PCOS that an esthetician can help with?

acne

If you have received a vaccination for the flu, your immunity to that flu is said to be ______.

acquired

Immunity against disease is a sign of good health and can be either natural or ______.

acquired

Pink or flesh-colored precancerous lesions that feel sharp or rough and are a result of sun damage are called _________.

actinic keratoses

What does a reducing agent do?

adds hydrogen to a chemical compound

What type of tissue stores energy?

adipose tissue

The glands most closely connected to skin melanization are _________.

adrenal glands

A second temporary license will be issued:

after passing either the written or practical exam

Manual lymph drainage is most frequently used _________.

after surgery

At what age may a person apply for a license to practice esthetics?

age 17

You may apply for a business license at the age of

age 18

The rare genetic condition that is characterized by the lack of melanin pigment in the body is known as _________.

albinism

Electricity use impacts ______ of the services that beauty professionals offer their clients.

all

A steady stream of business is supported by:

all answers

Categories of EPA approved hospital grade disinfectants that are recognized for salon and spa use are:

all answers

Components of a skin analysis include:

all answers

The benefits of a partnership include:

all answers

The duty of a receptionists can be ______.

all answers

UVA rays can cause:

all answers

When UV rays hit the skin, they can be ______?

all answers

When a client first visits the salon, you have the opportunity to:

all answers

When looking closely at the clients skin during the skin analysis, what are you looking for?

all answers

Which of these is a common skin condition seen by estheticians today?

all answers

Which of these is an extrinsic effect on the skin?

all answers

Which skin type(s) can be dehydrated?

all answers

Why does the decollete show aging more quickly than the face?

all answers

The electromagnetic spectrum is the name given to ______.

all of the forms of energy that exist

Which skin type needs proper cleansing, exfoliating, and hydrating?

all skin types

Marjorie, a dedicated beauty professional, has been suffering from hypersensitivity disorders of her immune system. Which of the following is MOST LIKELY the cause of Marjorie's condition?

allergens

The inflammatory skin condition that is caused by exposure and direct skin contact to allergens is _________.

allergic contact dermatitis

What is the function of a conductor?

allows the flow of electricity

An example of a moderately low comedogenic cosmetic ingredient is _________.

almond oil

Small, sealed vials containing a single application of highly concentrated extracts in a water or oil base.

ampoules

Which of the following is used as an applicator for directing electric current from an electrotherapy device to the client's skin?

an electrode

Which of the following is the simplest form of chemical matter?

an element

Jennifer is using a new soothing oil on her clients during services. The problem Jennifer is running into, however, is that when the mixture is left to sit for more than five minutes, its components separate. Which of the following could Jennifer add to her mixture to solve this problem?

an emulsifier

Hypertrichosis is never the result of _________.

an excess of male androgens

Dermatitis is best defined as _________.

an inflammatory condition of the skin

Which of the following measures the resistance of electrical current?

an ohm

Hyperpigmentation is a condition that describes _________.

an overproduction of pigment

The first stage of hair growth is known as _________.

anagen

The study of the structures of the human body that can be seen without the aid of a microscope is called _________.

anatomy

Vegan is a label that indicates a product is not supposed to contain _________.

animal by-products

Any esthetician may safely perform _________.

any massage area allowed by state regulations

What is a microorganism?

any organism of microscopic size

Coiled structures attached to the hair follicles found under the arms and in the genital area.

apocrine glands

The pH balance of skin is restored during the step of _________.

applying toner

Contagious diseases __________ for services.

are contraindications

Cruelty-free cosmetics indicate the products _________.

are not tested on animals

Ancient healing practice using essential oils and aromas from plants to treat the body, mind, and spirit.

aromatherapy

How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters?

as self-employed workers

These have the highest alcohol content and are used for oily and acne prone skin, but can be too drying and should be used carefully.

astringents

When removing products during a facial, each area should be rinsed _________.

at least 3-6 times

______ are the basic units of matter.

atoms

Involuntary muscles are controlled by the _________.

autonomic nervous system

The presence of pus is a sign of ______.

bacterial infection

Skin's mechanism that protects us from irritation and intercellular transepidermal water loss (TEWL).

barrier function

Rhonda works hard as a licensed beauty professional. However, she is one of seven professionals at her business. If Rhonda wants to truly succeed as part of a growing team, which of the following should she AVOID doing?

being insubordinate

The middle part of a muscle is known as the _________.

belly

Comedones are:

blackheads and whiteheads

What are disease-causing microorganisms that are carried in the body by blood or body fluids, such as hepatitis and HIV, called?

bloodborne pathogens

Electrodes in a galvanic machine must be handled _________.

both by the esthetician and the client

The type of skin that contraindicates electrotherapy is _________.

broken skin

Henry has been sick with the flu for more than a week. Although he was certain he was careful during the first half of flu season, he knows he most likely acquired the flu through direct transmission. If this is true, in which of the following ways could Henry have caught the flu?

by shaking a client's hand

One ingredient used to thicken creams is _________.

carbomer

The tough elastic substance similar to bone that cushions bones at the joints:

cartilage

Pathogenic bacteria ______.

cause disease or infection

The brain and spinal cord make up which division of the nervous system?

central

What system controls both mental activities and facial expressions?

central nervous system

Waxy lipid molecules important to barrier function and water holding capacity.

ceramides

What is NOT ideal for combination skin?

ceramides

Plant extract used for sensitive skin.

chamomile

Where is the diamond face shape widest?

cheekbones

Skin discoloration is treated with _________.

chemical exfoliants

What does a facial treatment NOT help to relax?

circulation

Vascular lesions are a condition of the _________ system.

circulatory

Jodie has spent the better part of an hour using plenty of soap and warm water to remove all of the visible dirt and debris off of her station and the surrounding area. Jodie has just thoroughly ______ her station.

cleaned

According to New York State rule and regulations define which one of the following terms as the physical removal of all visible dust, soil, and any other foreign material from an object or surface.

cleaning

The first step in infection control is ______.

cleaning

Harold's business requires adherence to proper infection control. He knows that achieving effective infection control is a two-step process. Which of the following two steps is Harold likely to use for the majority of his business?

cleaning and disinfecting

When preparing for a facial treatment _________.

clients should remove all jewelry and place in safe place

One example of a fairly highly comedogenic cosmetic ingredient is _________.

coconut oil

An allergic reaction which occurs during a facial should be handled with _________.

cold water and cold compresses

A ______ is capable of igniting and burning.

combustible

Which of the following is an example of a compound molecule?

common table salt

What are your skin concerns? Why are you here? These are important questions that must always be asked when performing a(n):

consultation

Facial massage is contraindicated with an illness that is _________.

contagious

Nancy just got off the phone with her manager. She told him she would be unable to come in to work for the next three days because her doctor told her she could easily pass her disease on to her coworkers and clients. Nancy's disease is ______.

contagious

The integumentary system _________.

contains sensory receptors

The skeletal system does NOT _________.

contract and move parts of the body

Adrenaline helps the body to _________.

cope with stressful events

Which of the following are skin conditions?

couperose, sensitive, and wrinkling

What cleanser is best for aging clients?

cream

What would be safe for a client to do immediately after a waxing but not necessarily recommended?

dance at a club

Melanoma's color is usually _________.

dark

What color is eumelanin?

dark brown to black

Massage has many effects on the skin, but it does not _________.

decrease circulation

What are bright, light reflective colors best for?

deep-set eyes

The chemical substance spread on the skin to dissolve the hair at the surface of the skin is called a(n) _________.

depilatory

Support layer of connective tissues below the epidermis.

dermis

Estheticians can provide clients who have skin disorders help in each of the following ways EXCEPT _________.

diagnosing the medical condition for the client

The FD&C Act partly defines drugs as articles which are intended for use in the _________.

diagnosis of disease

The muscular wall that is crucial to the respiratory process is the _________.

diaphragm

In order to practice good electrical safety, ALWAYS ______.

disconnect appliances when they are not in use

If you are using an expensive product during a service, which of the following should you AVOID doing if you're trying to sell this product to your client?

discussing the cost savings of the generic brand

Bleach used in the salon, spa, or barbershop must be EPA registered as a ______.

disinfectant

The second step of infection control is ______.

disinfecting

Always refill a steamer with _________.

distilled water

Harold has been trying to lose weight. Which of the following would MOST LIKELY curb his appetite and therefore help him to do so?

drink lots of water

The acid mantle and barrier function are typically unhealthy in this skin type:

dry

Which skin type is characterized small to invisible follicles?

dry

The two skin types which have the most similar treatment goals are _________.

dry and aging

Underactive sebaceous glands typically result in _________.

dry skin

The magnifying lamp should be used _________.

during extractions

Sweat glands found all over the body with openings on the skin's surface through pores.

eccrine glands

The most important movements in classic Swedish massage is _________.

effleurage

Which of the following is considered a protein food by the USDA in the MyPlate program?

eggs

Fibrous protein that forms elastic tissue and gives skin its elasticity.

elastin

What technique is categorized by the FDA and the AMA as permanent hair removal?

electrolysis

The use of electrical currents to treat the skin is called ______.

electrotherapy

A type of ingredient that is NOT universal for all skin types and conditions are _________.

emollients

All of the following are considered accessories to the skin EXCEPT _________.

endocrine glands

A teenager's acne breakout probably has its source in the _________.

endocrine system

Electrotherapy should never be used on a client who has _________.

epilepsy

Hyperhidrosis is _________.

excessive perspiration caused by heat, genetics, medications, or medical conditions

As one of the major body organs, the kidneys have the function of _________.

excreting urine

Which of the following is NOT one of the three most important factors that play a part in the health of the immune system?

exercise

Exhalation is the process of _________.

expelling carbon dioxide from the lungs

A(n) ______ is contact with nonintact (broken) skin, blood, body fluid, or other infectious materials as a result of the performance of a worker's duties.

exposure incident

Yasmine worries a lot about getting sick because she deals with so many clients on a day-to-day basis. She knows, however, that even though she cannot prevent ______, she can strive to prevent ______ disease while she's at work.

exposure; transmission of

What affects a persons skin condition?

external and internal factors

Where are the most fragile bones in the face?

eye socket

Estheticians are allowed to practice:

facials and light massage on the surface layers of soft tissue

Before lifting hands from the face of a client, the esthetician uses the technique known as _________.

feathering

Cell stimulator

fibroblasts

One of the biggest challenges clients face when purchasing cosmetics is _________.

finding the right color product

What characterizes primary lesions?

flat, nonpalpable changes in skin color

Makeup should not be applied to a client who is lying down because when reclined the clients face appears:

flatter

The forearm muscles that bend the wrist, draw the hand upward, and close the finger toward the forearm are the:

flexors

Which of the following is NOT recommended for those who work long hours standing in one place?

flip-flops or sandals

A general rule to follow for clients with acne is to _________.

focus on deep cleansing

Which of the following is an example of macules?

freckles

These take electrons from compounds in the body such as proteins, lipids, or DNA.

free radicals

These have a lower alcohol content and are beneficial for dry and mature skin, as well as for sensitive skin.

fresheners

The massage technique that involves an invigorating rubbing that stimulates the circulation and glandular activity of the skin is called _________.

friction

HIV is spread through which of the following means?

from person to person through the blood

A client's mouth might have a metallic taste after treatment with a _________.

galvanic machine

Chemical desincrustation and ionic iontophoresis is created by a _________.

galvanic machine

Which of the following types of energy is most likely associated with nuclear power plants?

gamma rays

Estheticians do NOT study anatomy in order to _________.

give medical advice

Esthetician's are protected from bloodborne illness by the use of _________

gloves

Binding of a protein molecule to a glucose molecule, resulting in the formation of damaged, non-functioning structures.

glycation

Which of the following is an essential set of benchmarks that, once achieved, helps you to realize your mission and your vision?

goals

When a surface is properly cleaned, the number of contaminants on the surface is ______.

greatly reduced

Which one of the following is a secondary color?

green

An antioxidant ingredient that also has anti-inflammatory and has anti-aging properties is _________.

green tea

Hard waxes removed should be removed by an esthetician who _________.

grips one end and pulls, while the wax is still tacky

The third circular electrical connection on a three-prong plug is called a ______.

grounding pin

Cell division occurs in the part of the pilosebaceous unit known as the _________.

hair bulb

What is the name for the mass of epidermal cells that forms a small tube or canal?

hair follicle

Hair is anchored to skin cells by the _________.

hair root

The part of the hair that is visible above the skin is known as the _________.

hair shaft

Of the following, the hair removal technique that presents the least risk of burning is _________.

hand-applied sugaring

Brenda works long hours, and because she comes into close contact with so many clients, she is careful to keep her hands clean throughout the day. As her schedule is always quite full, this often means using hand sanitizer instead of soap and water. Which of the following is an issue Brenda is MOST LIKELY to face as a result of this?

hands that are dry to the point of cracking

Indirect transmission of a disease ______.

happens through contact with an intermediate object

Facial massage would likely be contraindicated with a client who _________.

has just gotten back from a motorcycle trip across the country and is windburned

Juan has not been feeling well for about a week and goes to see the doctor. Juan, it turns out, has pediculosis capitis. Which of the following MOST LIKELY caused this?

head lice from a client, close associate or relative

Electrical treatments should never be performed on clients with:

heart abnormalities or those with pacemakers

Martha has just been told by two of her beauty school classmates that she needs to improve her soft skills before she gets out there to try to land the perfect job. When Martha asked her friends to be more specific with their advice, which of the following were they LEAST likely to cite as soft skills that she can improve?

her service techniques

Never use a galvanic machine with a client who has _________.

high blood pressure

If you are interested in working at an establishment that offers full-service treatments, such as full-body massages and luxurious pedicures, and where the clientele expects and receives complete pampering, where should you focus your search?

high-end establishments or day spas

The itchy feeling that often accompanies contact dermatitis is caused by _________.

histamines

A successful skin care program depends the most on _________.

home care

The color as the eye perceives it is known as the colors:

hue

A salon might be legally responsible for an allergic reaction that requires medical treatment _________.

if the salon buys in bulk and repackages the product

The skin analysis occurs _________.

immediately after the deep cleansing

Because of ______, the human body is able to resist and destroy pathogens and respond to infection.

immunity

Which of the following is Tesla high-frequency current used for?

improving germicidal action

How often should one change gloves?

in between each client and during treatments as needed

To preserve them for the longest period of time, products should be stored _________.

in dark containers in cooler temperatures

Ingredients must be listed on cosmetic labels _________.

in descending order of predominance

How does energy move through space?

in waves

When creating your resume, you should focus on ______.

including information that is relevant to the desired position

Function of LED Light color RED:

increases circulation

Which of the following is MOST dependent on a loyal client base?

increasing service prices

Although Jamie did not have to set up her own small business, she does pay the owner of the establishment she works at a portion of every client fee in exchange for the use of the station and the space. Jamie is MOST likely a(n) ______.

independent contractor

Which of the following refers to the methods used to eliminate or reduce the transmission of infectious organisms from one individual to another?

infection control

When is oxygen absorbed into the blood?

inhalation

What portion of the muscle is attached to another muscle or joint?

insertion

Fluid found between epidermal cells.

intercellular matrix

The name of the fluid that bathes and surrounds the cells and provides them with nutrients is _________.

interstitial fluid

Chemicals that cause a substantial proportion of exposing people to develop an allergic reaction after repeated exposure are known as:

irritants

A rule of thumb about the difference between irritant reactions and allergic reactions is that _________.

irritants burn, allergens itch

Your skin type __________?

is determined by genetics

Hard wax should be applied in a layer that _________.

is the thickness of a nickel

What is true of the muscular system?

it covers, shapes, and supports the skeleton

One benefit of using a mask is _________.

it hydrates, nourishes, and soothes the skin

What is true of seborrhea?

it is an abnormal secretion from the sebaceous gland

A long thin face would be wider and fuller by applying a lighter foundation to the area of the:

jawline

The document that outlines the duties and responsibilities of a particular position is known as a(n) ______.

job description

What is the best way to record your tips and additional income?

keep a daily log

To help you sit in a balanced position, you should ______.

keep the seat of the chair even with your knees

Fiber protein that provides resiliency and protection to the skin.

keratin

Blocked follicles cause _________.

keratosis pilaris

The condition that presents as redness and bumpiness in the cheeks or upper arms is called _________.

keratosis pilaris

An ingredient that is a melanin suppressant and used to treat hyperpigmentation is _________.

kojic acid

Which of the following is the number one cause of daytime fatigue?

lack of water

All of the following refer to the same bone group EXCEPT _________.

lacrimal bones

The method of extraction that, although performed by estheticians in some states, is not approved in others involves _________.

lancet removal

The treatment of milia primarily involves _____?

lancing

If you are interested in working at an establishment with secure pay and benefits, and one that will allow you to transfer should you relocate to a different state, where should you focus your search?

large national chains

Popular herb and oil used for aromatherapy and calming.

lavender

If European-style massage is not possible during a facial, an acceptable alternative might be _________.

leaving a mask on longer

Soft wax is best used on _________.

legs

When it comes to products and ingredients, the first responsibility of skin care professionals to their clients is _________.

letting the clients know all effects and potential side effects of any products or ingredients

The blood component that functions to destroy disease causing genes are the:

leukocytes

White blood cells that have enzymes to digest and kill bacteria and parasites.

leukocytes

Before becoming a booth renter, you should investigate specific laws as they apply to your:

license

What are emollients comprised of?

lipids

Closed-lipid bilayer spheres that encapsulate ingredients and target their deliver to specific tissues are collectively known as _________.

liposomes

Federal regulations requires the labeling of cosmetics to do all of the following EXCEPT _________.

list the ingredients of a fragrance

The organ that discharges bile as part of the digestive process is the _________.

liver

The light foundation when applied down the center of the nose will make the nose appear more:

longer and thinner

When people age, fluctuations in hormones related to the reproductive system cause _________.

loss of collagen

What are fatty acids?

lubricant ingredients derived from plant oils or animal fats

The body organ that supplies oxygen to the blood is the:

lungs

In order to reduce swelling after a treatment, an esthetician can perform a service on the _________ system.

lymphatic

The systems that both directly work to develop resistance to pathogens are the _________ systems.

lymphatic and immune

Which of the following types of effects does electricity exhibit?

magnetic, thermal, and chemical

What does a diopter measure?

magnification

Before the waxing process begins, _________ should be removed to prevent irritation.

makeup

When preparing your professional resume, avoid ______.

making it longer than one page

Black or dark patches on the skin that are usually uneven in texture, jagged, or raised characterizes the condition known as _________.

malignant melanoma

What is the strongest bone of the face?

mandible

Grade II acne is characterized by _________.

many closed comedones, more open comedones and occasional papules and pustules

Which part of your business plan should outline all of the research obtained regarding the clients your business will target?

marketing plan

Any substance that occupies space and has weight is ______.

matter

What should be your primary concern when planning and constructing the best physical layout for the type of business you envision?

maximum efficiency

Black, Hispanic, Asian, and Native American skin types all have different amounts of what substance?

melanin

Hyperpigmentation triggered by hormonal changes is a condition called _________.

melasma

Soaps and other products that do not have the word disinfectant on the label are ______.

merely cleaners

The complex chemical process whereby the body cells are nourished and supplied with the energy needed to carry on their many activities is known as:

metabolism

Which of the following is a type of fungi?

mildew

Dry skin may be most safely treated with _________.

mineral oil

A brownish spot on the skin that might range in color from tan to bluish black is a _________.

mole

The zygomaticus minor is a muscle of the _________.

mouth

Fire extinguishers ______.

must by law be checked regularly

Massage has many benefits, but it does NOT _________.

need to last long or be given deeply

Which of the following should you AVOID in order to become a good team player?

negativity

The system in the human body which controls and coordinates all other systems is the _________.

nervous system

If you want to subtly increase the breadth and scope of your professional contacts, you should start with ______.

networking

Nerves are made up of _________.

neurons

Is a licensed nail technician legally able to perform waxing services?

no

Most bacteria are ______.

nonpathogenic

Which skin type has a good water-and-oil- balance?

normal

Which skin type is characterized by follicles that go from smaller to medium sized just on the edge of the T-zone by the nose?

normal

Sebaceous filaments are often found on the _________.

nose

Estheticians who work with clients with a dermatological condition should _________.

not continue with a service if they are in doubt

All bodily functions, including building tissues, are directly related to ______.

nutrition

Colleen has been a devoted beauty professional for more than 15 years. In that time, she has been employed at the same establishment. Over time, Colleen has developed a serious skin condition as a result of repeated exposure to the chemicals used on the job. Colleen's skin condition is a(n) ______ disease.

occupational

In oily skin, blemishes can develop because the pores get clogged with/by what?

oil and dead skin cells

Asking how a clients skin feels during different parts of the day provides valuable information about what?

oiliness and dryness

What are hydroxy acids, humectants, and clarifying ingredients all used to treat?

oily skin

A facial massage should begin _________.

on the face or décolleté, as it can start in various places

In order to detect cancerous lesions, it is advisable to visit a physician _________.

once a year

Harsh exfoliating or waxing treatments should always be avoided when clients are taking __________?

oral steroids

How does oily skin appear under a Wood's lamp?

orange

The biological term that denotes a structure composed of specialized tissues that perform specific functions is _________.

organ

Which part of your business plan should include a description of how the business will run administratively?

organizational plan

The portion of the muscle that is attached to an immovable section of the skeleton is called the _________.

origin

What is responsible for the production of insulin?

pancreas

This connects the dermis to the epidermis.

papillary layer

A small elevation on the skin that contains fluid but may develop into a pustule is a _________.

papule

What regulates calcium?

parathyroid glands

Which one of the following is the name of the two bones that form the sides and top of the cranium?

parietal

When an esthetician fails to properly file renewal within 5 years of license expiration, a new license cannot be issued until they

pass a written exam

Which of the following will be LEAST important in becoming a successful entrepreneur?

paying employees a salary instead of a commission

There are two types of parasites commonly encountered in the salon, spa, and barbershop. Which of the following is one of them?

pediculosis capitis

Cataphoresis Function:

penetrate acidic substance

Anaphoresis Function:

penetrate alkaline substance

The outer parts of the body are connected to the central nervous system through the _________.

peripheral nervous system

The process of moving food along the digestive tract is known as _________.

peristalsis

Light therapy is also known as ______.

phototherapy

The scientific study of the functions and activities performed by the body structures is known as _________.

physiology

What does melasma refer to a change in?

pigmentation

The part of the body that contains the hair follicle and its appendages is called the _________.

pilosebaceous unit

What gland is most closely connected to the regulation of blood pressure?

pituitary glands

The neck is an example of which type of joint:

pivot

Because Neil, a manager, posts disinfectant tips and safety posters and makes sure all of his employees are familiar with all of the important disinfectant tips, he knows that he will NEVER see one of them ______.

placing a disinfectant into an unmarked container

Where do phytoestrogens come from?

plants

Which of the following is the fluid part of blood that contains 90% water and acts as a delivery system?

plasma

Cotton pads that have come in contact with blood or discharge from comedone must be disposed of in a:

plastic bag

Opening for a sweat gland.

pore

Being a person who always sees the glass as half full is one important way to be ______.

positive

Darker skin types can suffer from _____ due to trauma, extractions, sun damage, or exfoliation.

post-inflammatory hyper pigmentation

Samuel has owned and worked at his own business for more than 20 years. All of his long days of work have taken their toll, however, and Samuel suffers from frequent foot, back, and joint pain. Which of the following would be MOST beneficial to Samuel in alleviating his pain?

practicing proper ergonomics

What is the best defense against physical problems of the hands, wrists, shoulders, neck, back, feet, and legs?

prevention

When an individual's immune system prevents transmission, it ______.

prevents illness

Lesions in the early stages of development or change are known as _________ lesions.

primary

According to the legal definitions of cosmetics and of drugs, _________.

products may be regulated as both drugs and cosmetics

Which of the following is the BEST prevention for many of the bone and joint pains associated with being a beauty professional?

proper ergonomics

Said has been working as a beauty pro for nearly 10 years. In many of his daily work duties, Said has to lift heavy objects. Recently, he has noticed greater difficulty with this lifting because of his noticeable muscle loss. If Said is going to try to regain some of the muscle he has lost, which of the following should he increase his daily intake of?

proteins

What are the basic material and building blocks for body tissue?

proteins

Which of the following are MOST important for building muscle and blood tissues and for cell repair and replacement?

proteins

The function of epithelial tissue is to _________.

provide a protective covering for body cavities and the surfaces of organs.

What should you keep in mind when laying out your space?

provides maximum efficiency

Which of the following must always be your first concern as a beauty industry professional?

providing good-quality service

Blood is sent from the heart to the lungs to be oxygenated in a process known as _________.

pulmonary circulation

Inflammation is characterized by all of the following EXCEPT ______.

pus

An inflamed papule with a white or yellow center containing pus is known as a _________.

pustule

Which bone on the forearm is on the same side as the thumb?

radius

Which of the following BEST represents retailing?

recommending that a client purchase for home use the lotion you are using on them during a service

Function of LED Light color GREEN:

reduce redness

Manual lymph drainage's main purpose is to _________.

reduce swelling

Occlusive products do what?

reduce transepidermal water loss

For which of the following would microcurrent be MOST useful?

reducing redness and inflammation

Beauty professionals are permitted and encouraged to ______.

refer customers with infections and abnormal conditions to physicians

What does an oxidizing agent do?

releases oxygen

Which of the following should you NOT do if you want to enjoy similar success to that of top professionals in the beauty and wellness industry?

rely on others

Olga just noticed that the electrical cord on her electrical device is worn and even cracking. Because she is a responsible beauty professional, Olga immediately ______.

replaces the device

When preparing for your first interview, you should make sure that you have all BUT which of the following materials in place to bring along with you?

report card from your most recent schooling

The system of the human body that supplies the body with oxygen is called the:

respiratory

The spray machine should not be used on a client with _________.

respiratory issues

Bernice is a beauty professional at a high-end establishment. Whenever she is treating a client with particularly sore or injured muscles, she always uses the same warming balm. After the service, she always shows the client a jar of the balm that is available for sale and take-home use. By doing so, Bernice is ______.

retailing

Denser and deeper layer of the dermis, comprised mainly of collagen and elastin.

reticular layer

To overcome a client's objection, ______.

reword the objection in a way that addresses the client's need

An esthetician might be able to help a client to treat symptoms connected with _________.

rosacea

Chronic vascular disorder characterized by couperose veins and congestion of the skin.

rosacea

One of the most common ingredients in skin care products, used for dry, aging skin.

rose

Which of the following is more likely to be governed by federal regulatory agencies rather than state regulatory agencies?

sale of chemicals used on the job and enforcement of job safety

The process of making an object clean and safe for use is:

sanitization

Desincrustation Function:

saponification with alkaline

Steatoma is _________.

sebaceous cyst or subcutaneous tumor filled with sebum

Depressions in the skin characterize _________ lesions.

secondary

Which of the following is built into most booth rental agreements?

self-sufficiency

Products and exposure to heat or sun can easily irritate this type of skin?

sensitive

If you do decide to go to work when you are feeling under the weather or slightly sick, which of the following should you AVOID doing?

shaking hands with others

With mild cold symptoms, Harriet decides she is well enough to report to work. While she is there among coworkers and clients, which of the following should she AVOID doing?

shaking hands with others

Which is NOT a method of epilation?

shaving

Which of the following is considered a nonsetting mask?

sheet mask

The technique developed in Japan, which utilizes pressure points for relaxation is called _________.

shiatsu

UVB rays are characterized by __________?

shorter, stronger wavelengths

The one consistent part of every facial service is _________.

signing of a consent form

What term refers to the study of the structure and composition of the skin tissue?

skin histology

What must a makeup artist determine in order to determine the skin color of a client?

skin tone

What is a characteristic of healthy skin?

slightly acidic

The use of a light foundation or highlighting powder can be best used to correct a:

small or deep set eyes

Fabio's cold, though mild, has him sneezing excessively. While he works with clients during his day, every time he sneezes, Fabio should, if at all possible, ______.

sneeze into his elbow

Which of the following were the first surfactants?

soaps

Strips are used for _________.

soft wax removal

Large blackheads around the eyes are called?

solar comedones

When choosing a product with natural ingredients, it is important to remember _________.

some of the most effective products are not derived from natural sources

How should vibration be used in order to be most effective?

sparingly

OSHA defines PPEs as ______.

specialized clothing or equipment worn by an employee for protection against a hazard

What part of the body is a large lymph node?

spleen

The machine that connects directly to the vacuum machine is the _________.

spray machine

Your personnel is your ______.

staff

The BEST advice when you are feeling sick or under the weather is to ______.

stay home until you are well

Define the process that renders an object safe for internal skin penetration.

sterilization

Which of the following destroys all microbial life?

sterilization

What is the function of an insulator?

stops the flow of electricity

Top, outermost layer of the epidermis.

stratum corneum

Single layer of basal cells laying on a "basement membrane".

stratum germinativum

This is composed of cells that resemble granules and are filled with keratin.

stratum granulosum

Thin, clear layer of dead skin cells under the stratum corneum.

stratum lucidum

Which of the following is NOT caused by a virus?

strep throat

Loose connective tissue and adipose tissue found below the reticular layer.

subcutaneous layer

The largest external cause of pigmentation disorders is _________.

sun exposure

The most changes in aging skin are caused by _________.

sunlight

What is NOT a function of lymph?

supplying nutrients to the skin

When immiscible liquids are combined, they form ______.

suspensions

The only way that you will stay in business is to ______.

take care of your clients

Ingestion is the process of _________.

taking food into the body

Which of the following is an example of a conductor?

tap water

The type of massage also known as percussion, and resembles playing the piano, is known as _________.

tapotement

The final stage of hair growth is called _________.

telogen

To understand the strategies for successfully taking tests is to be ______.

test-wise

The two most important laws pertaining to cosmetic sales in the United States are _________.

the Federal Food, Drug, and Cosmetic Act (FD&C Act) and the Fair Packaging and Labeling Act (FPLA)

In the United States, the regulation of cosmetics is the purview of _________.

the Food and Drug Administration (FDA)

Before human cells can grow and reproduce, they need _________.

the ability to eliminate waste products

The most common part of the magnifying lamp to wear out over time is _________.

the adjustment arm

A neuron is _________.

the basic cell of the nervous system

Systemic circulation is a process that describes _________.

the circulation of oxygenated blood from the heart throughout the body and back to the heart again.

The bone marrow part of the skeletal system is directly connected with _________.

the circulatory system

Effleurage on the face is performed with _________.

the cushions of the fingertips

Which of the following would OSHA most likely be involved in regulating?

the disposal of chemical products in the workplace

The sternocleidomastoid extends from _________.

the ear to the collarbone

Where should a mummy mask be removed first?

the forehead

All acids owe their chemical reactivity to ______.

the hydrogen ion

Before applying warm or hot water to a client's hair or skin, always test the water temperature on ______.

the inside of your wrist

Every day, an esthetician comes into direct physical contact with _________ of every client.

the integumentary system

When choosing makeup for the lips, the general principle to follow is _________.

the lighter the lip color, the larger the lips appear

Leukoderma is a condition that is defined by _________.

the loss of pigmentation

When does a client's impression of a salon, spa, or barbershop begin?

the moment they open the door

The bridge of the nose is formed by _________.

the nasal bones

The lightest circular friction movements are usually used on the face and _________.

the neck

What is the biological definition of blood?

the nutrient-rich fluid circulating through the circulatory system

Which of the following BEST defines transmission?

the process by which pathogens move between individuals

What accompanies the rapid oxidation of a substance during combustion?

the production of heat and light

Hot towels are the most effective in _________.

the removal of facial masks

Which of the following would the EPA most likely be involved in regulating?

the safe manufacture of chemical products used in the workplace

The waxy substance that lubricate the skin and hair is secreted by _________.

the sebaceous gland

Histology is the study of _________.

the tiny structures found in living tissue

Which of the following will NOT necessarily be on the label of an EPA-registered disinfectant?

the word concentrate

All of the following are benefits of using exfoliants EXCEPT _________.

they dissolve makeup and dirt to keep pores clean

Which of the following is NOT true of most of the top professionals in the beauty and wellness industry?

they were born successful

Gail has been too busy to drink water today and is beginning to feel the very first sign of dehydration. Which of the following is Gail MOST LIKELY beginning to feel?

thirsty

There are ______ of different kinds of bacteria, which fall into ______ primary type(s).

thousands; two

The fungal condition that inhibits melanin production is called _________.

tinea versicolor

Specialized cells of like kind are called:

tissues

The main purpose of a wax release form is _________.

to alert the esthetician of any changes in a client's prescriptions or skin care

Why should you be aware of the unique challenges presented by pregnancy in the salon, spa, or barbershop?

to ensure your safety and that of your clients

For which of the following purposes would acids most likely be used?

to exfoliate the skin

Why would it be beneficial for someone to rent a booth at a salon, spa, or barbershop?

to set up one's own business

Desincrustation is a technique that is used _________.

to treat blackheads

These have a higher alcohol content and are designed for use on normal and combination skin to tighten the skin.

toners

Any substance that can cause acute of chronic illness to the human body, can be classified as:

toxic

The overexposure principle is used to describe how overexposure determines ______.

toxicity

The study of hair and its diseases is called _________.

trichology

Which type of light prompts the skin to produce beneficial vitamin D?

ultraviolet light

The use of which one of the following is the most preferred in a disinfection process for salon implements?

ultraviolet radiation

Jacqueline is opening her own business. Her business partner is confident that Jacqueline has a thorough understanding of what it takes to be a healthy professional because he knows she ______.

understands that proper nutrients help the body to maintain optimum energy levels

The rotary brush should be used on in each area of the face _________.

up to 3 passes

When mixing chemicals, one should ______.

use a measuring device, such as a measuring cup or spoon

SDS are designed for:

use in an emergency

As an employee of a salon, spa, or barbershop, when you are feeling sick or under the weather, you must ______.

use your best judgment to determine whether you are healthy enough to work

A client should not have a chemical peel with a low pH if that client _________.

uses Retin-A

Soft waxes are removed by an esthetician who _________.

uses strips to remove the wax while it is still warm

What machine is designed to stimulate the skin and remove impurities?

vacuum machine

Leg waxing is potentially dangerous if a client has _________.

varicose veins

The amount of water needed by an individual ______.

varies depending on body weight

What is the scientific term for a wart?

verruca

Which condition can be contagious?

verruca

Which one of the following bones forms the top of the spinal column located in the region of the neck:

vertebrae

Which of the following vitamins does NOT have particularly significant effects on the skin?

vitamin B

Which of the following should be performed after removing one pair of gloves and before putting on a new pair?

wash hands

Manager Ingrid has suggested that her team take in plenty of the most essential nutrient for their bodies throughout each day at work. Which of the following does Ingrid want her team to consume plenty of?

water

Which of the following is NOT one of the five basic food groups as listed by the USDA in the MyPlate program?

water

Which of the following makes up 50 to 70 percent of the body's weight and is necessary for virtually every function of the cells and body?

water

Estheticians can cut their service time in half by learning the technique known as speed _________.

waxing

What is the most common hair removal technique used by estheticians?

waxing

When you or your client is pregnant, you should ______.

wear gloves during any chemical process, including cleaning

For people prone to hyper pigmentation, it is especially important to __________.

wear sunscreen daily

After submitting a resume to and requesting an interview with the owner or manager of a salon, spa, or barbershop, you should make a follow-up contact within a ______.

week

When is the BEST time to think about getting your clients back into your salon, spa, or barbershop for their second appointment?

while they are at the shop for their first appointment

This comes from the hamanelis shrub and is good for toning the skin.

witch hazel

Olive skin tones have an underlying tone of:

yellowish green

The first reality of a service position is that your career revolves around ______.

your clients

Knowing when to take a sick day when you feel ill is an important responsibility regarding ______.

your coworkers and your clients

You will want to base your business location on ______.

your primary clientele and their needs

In the beauty and wellness industry, the first step in selling is to sell ______.

yourself


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