MIS 3313 Final
31) One consequence of making information more easily shared will be that integrated systems won't make it easier to get illegal access to the data.
Answer: FALSE Diff: 2 Page Ref: 41
15) Silo environments help to foster enterprise decision-making and overall effectiveness.
Answer: FALSE Diff: 2 Page Ref: 43
18) The first generation of computer architecture was the decentralized approach.
Answer: FALSE Diff: 2 Page Ref: 44
20) A centralized computer architecture is based on using servers to share data and applications.
Answer: FALSE Diff: 2 Page Ref: 44
22) The manufacturing area has basically the same information needs and reporting requirements as the marketing area.
Answer: FALSE Diff: 2 Page Ref: 44
23) Transaction processing systems are designed to support office workers.
Answer: FALSE Diff: 2 Page Ref: 45
25) Expert systems are a type of Executive Support System to support top-level executives.
Answer: FALSE Diff: 2 Page Ref: 45
40) Operating systems and databases are examples of systems that support the end-users directly.
Answer: FALSE Diff: 2 Page Ref: 46
27) Systems integration can't help employees at a lower levels make better decisions and feel more empowered and productive.
Answer: FALSE Diff: 3 Page Ref: 38
11) The business process view flattens the organization structure from a matrix to a hierarchical structure.
Answer: FALSE Diff: 3 Page Ref: 41
37) Today's information systems are based on a centralized architecture that allows sharing of applications and data resources between the end user and the server computers.
Answer: FALSE Diff: 3 Page Ref: 44
2) When systems are integrated they can share information in real-time.
Answer: TRUE Diff: 1 Page Ref: 37
32) CEOs and Presidents are involved in planning the long-term strategy of the organization.
Answer: TRUE Diff: 1 Page Ref: 37
16) The functional model of POSDCORB (Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting) dates back to the 1930s yet is still in use today.
Answer: TRUE Diff: 1 Page Ref: 38
7) Organizations have horizontal and vertical divisions.
Answer: TRUE Diff: 1 Page Ref: 39
38) The distributed system architecture is very complex requiring careful planning and design.
Answer: TRUE Diff: 1 Page Ref: 45
39) Information systems support the major functional areas of a business including manufacturing, finance, accounting, human resources, and marketing.
Answer: TRUE Diff: 1 Page Ref: 45
3) ERP systems allow organizations to integrate heterogeneous systems into one with an integrated database system.
Answer: TRUE Diff: 2 Page Ref: 38
4) Until recently, information systems and organizations have evolved into functional silos.
Answer: TRUE Diff: 2 Page Ref: 38
30) Getting employee buy-in on a systems integration project is very critical for the success of the integrated system.
Answer: TRUE Diff: 2 Page Ref: 39
_____________ is the range of colours that a colour system can display or print.
Gamut
Which provide a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format?
Gantt charts
Which system involves a three-part, continuous cycle of planning, controlling, and documenting quality in an organization?
ISO 9000
So what are "Feeds?"
- Feeds are a way to publish content and alert subscribers to changes in the content - Feeds are used by organizations and individuals that create and maintain blogs, and on social networking sites
Which of the following configures a class called sidebar to float to the right?
.sidebar: { float: right; }
Identify the type of data (qualitative/quantitative) and the level of measurement for the following variable. Explain your choice. The average mass (in grams) of a sample of rocks collected in the waters of a region 1. Are the data qualitative or quantitative? 2. What is the data set's level of measurement?
1. Quantitative, because numerical values, found by either measuring or counting, are used to describe the data. 2. Ratio, because the differences in the data can be meaningfully measured, and the data have a true zero point.
6) The current classification of organizations into departments like Accounting and Human Resources shows how the organizational structure evolved by breaking complex tasks into smaller, manageable tasks.
Answer: TRUE Diff: 2 Page Ref: 39
34) A cross-functional task such as order processing involves interactions between sales, warehousing and accounting.
Answer: TRUE Diff: 2 Page Ref: 40
9) When organizations get large and complex sharing of information happens only at higher levels of management.
Answer: TRUE Diff: 2 Page Ref: 40
35) Heterogeneous or independent non-integrated systems create bottlenecks, interfere with productivity, and breed inaccurate data.
Answer: TRUE Diff: 2 Page Ref: 41
12) Information systems that work independently and are grouped by the various functions and/or departments are known as silos.
Answer: TRUE Diff: 2 Page Ref: 42
17) The distributed system architecture has been commonly used in organizations for quite some time.
Answer: TRUE Diff: 2 Page Ref: 44
19) In a decentralized computer architecture, every user is given a personal computer.
Answer: TRUE Diff: 2 Page Ref: 44
21) A distributed architecture is good for ERP systems because they are flexible and scalable.
Answer: TRUE Diff: 2 Page Ref: 44
36) The three major types of information system architectures include centralized, decentralized and distributed systems architectures.
Answer: TRUE Diff: 2 Page Ref: 44
28) The people issues are the most challenging in systems integration.
Answer: TRUE Diff: 3 Page Ref: 38
29) Functional department heads will probably lose control of the data they produce in an integrated system.
Answer: TRUE Diff: 3 Page Ref: 39
10) The functional silo problem gave birth to BPR.
Answer: TRUE Diff: 3 Page Ref: 40
14) Functional silos deliver value through their cross-functional performance but are evaluated for their functional performance.
Answer: TRUE Diff: 3 Page Ref: 43
24) Decision support systems take data from the TPSs in the organization to help managers make better decisions.
Answer: TRUE Diff: 3 Page Ref: 45
Which method is used for determining the estimated annual costs and benefits for a project?
Cash flow analysis
Samples of "push technologies"
Chat Blogs Instant Messaging Photo and video sharing sites Social network sites Microblogs
Which of the following HTML — form element pairs is improperly matched:
<input type=radio>
Which is an output of schedule control?
change requests
What is the semantic web?
an extension of the existing World Wide Web. It provides a standardized way of expressing the relationships between web pages, to allow machines to understand the meaning of hyperlinked information.
Which approach for constructing a WBS uses a similar project's WBS as a starting point?
analogy
During which phase of the DMAIC process is the fishbone or Ishikawa diagram used?
analyze
What is a rough order of magnitude estimate also referred to as?
ballpark
To make your web page available to the rest of the world the page must:
be transferred to a publically accessible web server
A __________ is a Web site that is published to express the writer's opinions about a particular topic
blog
1. With PHP you can: a) create dynamic web content b) read and write to databases or files on the server c) animate an element on your page directly as a consequence of user actions d) both a and b e) none of the above
both a and b
During which approach do team members first identify as many specific tasks related to the project as possible and then aggregate the specific tasks and organize them into summary activities, or higher levels in the WBS?
bottom-up
What type of estimate is a cost estimation tool that involves estimating individual work items or activities and summing them to get a project total?
bottom-up
Which section of the project management plan provides the planned cost of deliverables?
budget
What type of estimate is a cost estimation tool used to allocate money into an organization's budget?
budgetary
In an AOA network diagram, what occurs when two or more activities follow a single node?
bursts
Which stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology?
business area analysis
Which process uses highly organized and intensive workshops to bring together project stakeholders-- the sponsor, users, business analysts, programmers, and so on-- to jointly define and design information systems?
JAD
What term is used for the amount of time an activity can be delayed from its early start without delaying the planned project finish date?
Total slack
Which action involves normalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor for the project, inspect and formally accept the deliverables?
Validating scope
In the style code at the right, 'Arial' is called a
Value
What will be the output of the following PHP code? $abc = 100; echo 'Value of abc = $abc';
Value of abc = $abc
How do feeds differ from newsgroups?
by the way that content is delivered to subscribers: - Newsgroup postings are delivered via email messages - Feeds are delivered through a program that includes a summary and a link to the published or actual content
In project schedule management, which process generates the main outputs of an activity list, activity attributes, and a milestone list?
defining activities
What type of estimate is used for making many purchasing decisions for which accurate estimates are required and for estimating final project costs?
definitive
Which type of estimate should be used if the cost estimate for a project is used a basis for contract awards and performance reporting?
definitive
Which term describes a product produced as part of a project?
deliverable
Which technique helps identify variables that have the most influence on the overall outcome of a process?
design of experiments
In project schedule management, what is the next step after defining project activities?
determining their dependencies
What is one of the main outputs of the initiation process?
developing the project charter
What is the main output of the initiation process?
developing the project charter
Which process correct(s) or prevent(s) quality problems based on quality control measurements?
process adjustments
Which document is most likely to include planned project start and end dates which serve as the starting points for a detailed schedule?
project charter
Which document recognizes the existence of a project and provides direction on the project's objectives and mangement?
project charter
What process provides enterprise environmental factors as an output?
project human resource management
An organizational process assets update is the output of which closing process?
project integration managment
What is developed in the Project Integration Management knowledge area?
project management plan
In project schedule management, which is an output of controlling the schedule?
project management plan update
Which information is included in a business case?
project objectives, high-level requirements, and time and cost goals
Which output documents how project needs will be analyzed, documents, and managed?
requirements management plan
What is a table that lists requirements, their various attributes, and the status of the requirements to ensure that all are addressed referred to as?
requirements traceability matrix
• By making your information public, you put yourself at ____________ .
risk
Which section of the project plan lists the planned dates for completing key deliverables?
schedule
Which document should list and describe all of the deliverables required for the project?
scope statement
The most important goal in web design is
site usability
Which is a measure of quality control equal to one fault in one million opportunities problems
six 9s of quality rule
On a web page, a _________________ explicitly summarizes what the site does or is about.
tagline
A ______ is usually not necessary to the Scrum method, because Scrum implies that team members work as a self-directed group.
team charter
The Bootstrap framework was originally created by____________.
the designers at Twitter
What is scope creep?
the tendency for project scope to keep getting bigger and bigger
What tool provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance?
work breakdown structure
Which document contains a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project?
work breakdown structure
Which statement best describes scope?
work involved in creating the products and the processes used to create them
Which task is at the lowest level of the WBS?
work package
A project's internal rate of return can be determined by finding what discount rate results in an NPV of what value for the project?
zero
Name some ways corporations use social networks to connect with consumers
• Harvesting data in user profiles and displaying relevant advertising • Garnering product feedback • Offering coupons and other incentives for purchasing their products and services
• Mailing lists: What is the difference between an open list and a closed list?
• If it has a list administrator who oversees the list's members, the list is called a closed list • If anyone can subscribe to a mailing list, it is called an open list
Forms of Internet Chat Communication
• Today, chats can involve exchanging pictures, videos, sounds, data, and programs
• Mailing lists: • Use a ________ ________ to send subscribers messages from other list members
list server
What is the first step in project cost management?
plan how costs will be managed
What is another term used for budget?
planned value
The project cost management knowledge area maps to which process group through the activities of estimating costs and budget determination?
planning
Which of the following styles will correctly set the background image of an element with an id="logo" to the file logo.gif?
#logo: { background-image: url(logo.gif) }
For the following question use the HTML code below: <h1>Pearson Education</h1> <h2>Book Rep System</h2> Which statement correctly retrieves a field named txtName from a form that uses the post method?
$_POST["txtName"]
Which one of the following is the correct PHP command to set a session named count with a value of 3:
$_SESSION["count"] = 3;
Identify the type of data (qualitative/quantitative) and the level of measurement for the data described below. Explain your choice. The average monthly movement in inches of a glacier throughout the year 1. Are the data qualitative or quantitative? 2. What is the data set's level of measurement?
1. Quantitative, because numerical values, found by either measuring or counting, are used to describe the data 2. RatioRatio, because the differences in the data can be meaningfully measured, and the data have a true zero point
In a weighted scoring model, what percent must the sum of the weights of all the criteria total?
100
Six Sigma's target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities.
3.4
What will be the output of the following PHP code? $abc = 10; function calculate($param) { return $param + $abc; } echo calculate(30);
30
How would you define an internal bookmark or named reference at the top of a page, called "top"?
<a href="#top"></a>
The HTML5 ___________ element is a two-dimension drawing surface that uses __________ to perform the actual drawing:
<canvas> / Javascript
Which of the following tags is NOT an inline element?
<div>
Using relative referencing, what syntax would you use to reference a file called image.gif which is in the same folder (named pass2) as the file you are currently working on?
<img src="image.gif">
The _____________ tag is used to associate a web page with an external style sheet.
<link>
Which of the following is a block-level element by default?
<ul>
The character that is used to append a query string to the URL is
?
Javascript is
A client-side scripting language that is interpreted by the browser
• Mailing lists: What is a moderated list?
A list where an individual or group called the list moderator monitors messages sent to the list and discards inappropriate content.
Newserver
A server that stores a newsgroup. The collection of news servers connected to the Internet make up Usenet
Which is recommended for the creation of a good WBS?
A unit of work should appear at only one place in the WBS.
When we say that PHP variables are "dynamically typed" we mean that
A variable type can be an integer, then later a string, and then later an object (for instance)
Which of the following is not an activity you can perform in Photoshop?
All of the above are activities you can perform in Photoshop
Why should you worry about what you post online?
Although postings can be deleted, information is archived • Schools monitor online sites • Your online profile can be accessed by people in positions of authority • False information can be posted about people • There are companies that specializes in online reputation management
Which statement best describes the difference between an activity list and an activity attribution?
An activity attribute provides more schedule-related information about each activity than an activity list.
33) Lower-level managers rarely focus on the day-to-day operations of the organization.
Answer: FALSE Diff: 1 Page Ref: 38
5) Mid-level managers typically focus on planning the long-term strategy of the organization.
Answer: FALSE Diff: 1 Page Ref: 39
13) Independent information systems are good for sharing data between users.
Answer: FALSE Diff: 1 Page Ref: 43
1) When data has to be manually re-entered from one system into another system, this indicates that the systems have seamless integration.
Answer: FALSE Diff: 2 Page Ref: 37
26) Silos will probably not prevent customer service representatives from accessing customer data payment records in real-time.
Answer: FALSE Diff: 2 Page Ref: 38
8) When organizations get large and complex they tend to break functions into larger units and assign one or more staff the responsibility for these activities.
Answer: FALSE Diff: 2 Page Ref: 40
Newsgroups
Are similar to mailing lists in that they accept messages from users and make them generally available to other users
Which of the following is not a factor in the usability of a web site
Attractivness
Which of the following is not part of the CSS box element/model.
Background color or image
Which is a similarity between scope control and schedule control?
Both are portions of the integrated change control process under project integration management
A _____________ refers to a link that shows the user where she is in the site hierarchy.
Breadcrumb
You would like to conduct a survey and ask your web page visitors to indicate the computer operating systems that they use. Each visitor could use more than one computer operating system. Select the form element that is best to use for this purpose.
Check box
Which action involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them?
Collecting requirements
What process involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete?
Configuration management
What actions result in improvements in project performance?
Corrective
__________, or using Internet communication to harass, threaten, or intimidate someone
Cyberbullying
Which five-phase improvement process do projects that use Six Sigma principles for quality control normally follow?
DMAIC
Which action involves reviewing the project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved?
Defining scope
What is an example of a pre-initiation task?
Developing a business case for a project
What are new requirements imposed by management, government, or some external influence referred to as?
Directives
Which one of the following is the correct PHP to output a message to a web page:
Echo "Hello";
Soles is a footwear company which has recently set up its store in Ambrosia. To manufacture its products, Soles incurs a range of different costs. Which of the following would be an example of an indirect cost?
Electricity used to run its factories
Photo sharing services
Existing sites: began allowing consumers to upload images to web site, print and purchase items sold by the site imprinted with those images New sites:started offering these same services plus enhanced tools that made it easy for users to upload pictures and create more complex items Examples: Shutterfly, Snapfish, Flickr
Which technique involves doing activities in parallel that one would normally do in sequence?
Fast tracking
What is up with Twitter?
I haven't a clue. Please enlighten me.
You think you are pretty smart, don't you?
I thought so.
The first instant messaging program,
ICQ (pronounced "I seek you"), started in 1996 and still has millions of worldwide users
Internet Relay Chat (IRC)
In 1988, an early multiuser program for text chatting
Which test is done to test each individual component (often a program) to ensure that it is as defect-free as possible
Integration testing
What statement is true regarding a return on investment or ROI?
It is always a percentage
Which statement is true regarding a return on investment or ROI?
It is always a percentage
Biggest online business network is ____________ .
LinkedIn Others include: Sermo - for credentialed US physicians Ryze - business network site, stands for "rise-up"
Samples of "pull technologies:
Mailing Lists Newsgroups Feeds MashUps Podcasts
Which is an example of an organizational process asset?
Management Systems
What is an example of an organizational process asset?
Mangement systems
API (application programming interface)
Mashups use this interface to communicate with an operating system.
Which process includes measuring progress toward project objectives and taking corrective action to match progress with the plan?
Monitoring and controlling
1. In an hierarchical organizational structure, it is better to have
More depth, less breadth
The factors determining web site usability would be response time, organization system and
Navigation system
What type of analysis involves calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time?
Net present value
Which of the following will not increase design consistency within a site:
None of the above
What will be the output of the following PHP code? $states = array("Canada" => array( "population" => "35,000,000", "capital" => "Ottawa"), "France" => array( "population" => "64,600,000", "capital" => "Paris") "Germany" => array( "population" => "82,600,000", "capital" => "Berlin") ); echo "population=" . $states["France"]["population"] . " capital=" . $states["Germany"]["capital"];
Nothing (syntax error)
Which network diagramming technique uses boxes to represent activities?
PDM
What is an accurate difference between the Program Evaluation and Review Technique (PERT) and critical path method (CPM)?
PERT uses different duration estimates whereas CPM uses one specific duration estimate.
Which law states that work expands to fill the time allowed?
Parkinson's Law
Creating the WBS is a subprocess associated with which process in project scope management?
Planning
Which is one of the main outputs of estimating activity resources process?
Project documents update
Which project would be compatible with the use of the agile approach?
Projects that have more flexible scheduling
Which process involves developing a working replica of the system or some aspect of the system?
Prototyping
The format that is used to syndicate (distribute) published content from one site to another is called ___________
RSS "Really Simple Syndication"
Which framework is an iterative software development process that focuses on team productivity and delivers software best practices to all team members?
Rational Unified Process
Which process is an action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations
Rework
What process involves formal acceptance of the completed project scope by the stakeholders?
Scope validation
In the style code at the right, 'h2' is called a
Selector
Video sharing
Similar to photo-sharing sites, a video-sharing site lets users post video content • Might be short clips shot with a cell phone • Professionally produced movie trailers, news segments, or interviews
What is "pull" communication?
Subscribers "pull" content to their computers when they want it • Mailing lists • Newsgroups • Feeds • Podcasts • Mashups
IM (Instant messaging)
There are many instant messaging software products available: • America Online (AOL) created its own instant messaging software called AOL Instant Messenger (AIM) • Microsoft created MSN Messenger (called Windows Live Messenger in Windows Vista and Windows 7) • Yahoo! Created Yahoo! Messenger • Other portals and software vendors released their own products
Which statement is true of bottom-up estimates?
They are time-intensive and expensive to develop
Which is true of dummy activities?
They show logical relationships between activities
For optimal usability, the maximum time it should take to download a page from the web is
Three seconds
True or False: Many microbloggers use the same text message acronyms that you find in instant messages
True
Which process involves identifying and modeling business events, who initiated them, and how the system should respond to them?
Use case modeling
What is VoIP?
Voice Over Internet Protocol • A cost-effective alternative to the traditional "landline" telephone service • VoIP providers rely on the Internet as their network • An example is Skype
Biggest video sharing site is ________ .
YouTube (2005) YouTube relies heavily on display ad placement, brand channels, and contests to generate revenue
What is a Mashup?
a developer combines the services from two (or more) different sites using the APIs to create a completely new site that uses features from each site
How do social networking sites pay for operating costs?
advertising
To stop elements from flowing around a floated element, use the ___________ property.
clear
Administrative activities, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project, are often involved in which processes?
closing
Which process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end?
closing
Which term is used when the project's processes and products meet written specifications?
conformance to requirements
Which graphic display of data illustrates the results of a process over time?
control chart
Validated changes and validated deliverables are the outputs of the _____ subprocess of project quality management.
controlling
In project schedule management, which process primarily involves checking and managing changes to the project schedule?
controlling the schedule
The main goal of which process is to produce a cost baseline for measuring project performance and project funding requirements?
cost budgeting
Work performance information and cost forecasts are main outputs of which process?
cost control
Which is an input of the process of controlling costs?
cost forecasts
Which of the following PHP functions returns the number of elements in the passed array?
count($someArray)
Which technique is used for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost?
crashing
What is the main technique used in creating a WBS, which involves subdividing project deliverables into smaller pieces?
decomposition
What term is used for any instance where the product or service fails to meet customer requirements?
defect
Which phase of the DMAIC process includes tools such as project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data?
define
Which dependencies are sometimes referred to as soft logic and should be used with care because they may limit later scheduling options?
discretionary
Which of the following will make an element not appear in the browser window?
display: none;
Variances are calculated by subtracting the actual cost from which value?
earned value
Which statement best defines cost variance?
earned value minus the actual cost
Which statement best defines schedule variance?
earned value minus the planned value
Which process involves developing an approximation of the costs of resources needed to complete a project?
estimating costs
What is the majority of time on a project is usually spent on?
execution
The _____________ function in PHP returns an array of strings, each of which is a substring of main string formed by splitting it on boundaries formed by a delimiter.
explode
Which term is used for a cost that relates to all errors not detected and not corrected before delivery to the customer?
external failure cost
What are the system's special characteristics that appeal to users?
features
How does critical chain scheduling protect tasks on the critical chain from being delayed?
feeding buffers
Which dependencies do AOA network diagrams use?
finish-to-start
Usenet
founded in 1979 at Duke University. One of the first large, distributed information databases in the world.
What term is used for the amount of time an activity can be delayed without delaying the early state date of any immediately following activities?
free slack
A(n) ______________________ organization scheme is one which uses verbs (action words)
functional
Which term is used for the degree to which a system performs its intended function?
functionality
The ___________ selector is used to target a rule to a specific instance of an element.
id
What is the main purpose of project plans?
guide project execution
For the following question use the HTML code below: <h1>Pearson Education</h1> <h2>Book Rep System</h2> To position the "Book Rep System" text to the right of the "Pearson Education" text we would use:
h2 { float: right; }
Tweeters include user-defined keywords called ____________ to create topical categories that link to other messages with the same ____________ .
hashtags
When an image is resized in Photoshop or GIMP,
image quality is reduced
The organization recognizes that a new project exists and completes a project charter during which processes for a new project?
initiating
What process group does the project integration management knowledge area map to through the activities of developing project charters?
initiating
the project stakeholder management knowledge area maps to which process group by identifying stakeholders?
initiating
The project management plan is the output of which project planning process?
integration management
text message
is another type of instant message which occurs over a cellular network between users who are connected to the network using cell phones or other mobile devices
In a web site, a global navigation system
is available in all pages
Which PHP function returns true if the passed PHP variable exists?
isset($var)
podcasting
lets a user subscribe to an audio or video feed, then listen to it or watch it at the user's convenience on a compatible device
A popular way of sharing information is to join, or subscribe to a ______________________ .
mailing list
Social networking websites are "deliberately killing privacy" in order to _______ ____ __________, according to renowned security author Bruce Schneier. -
make a profit
Which term is used for a standard of measurement in quality management?
metric
A ____________ is a form of blogging that sends short messages - usually 140 characters or less - on a very frequent schedule
microblog
The outputs of which process include change request status updates, project management plan updates, and project document updates?
monitoring and controlling
The project schedule management knowledge area maps to which process group through the activity of schedule control?
monitoring and controlling
A __________ uses pull technology to deliver changing content to users;
newsfeed (or web feed) Usenet is an example of a newsfeed
What is often the most difficult and unappreciated process in project management?
planning
What term is used for a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed)?
normal distribution
Which chart helps users identify the vital few contributors that account for most quality problems in a system
pareto
Which addresses how well a product or service performs the customer's intended use?
performance
• A virtual community, called an online ________ ________ , provides a way for people to discuss issues and share information using the Internet or cellular networks
social network
________ ________connect people with specific common interests
social networks Craigslist was an early online social network
In the Scrum method, during which meeting is the improvement of the product and process discussed?
sprint retrospective
Which process involves choosing part of a population of interest for inspection
statistical sampling
Good Earth, a company manufacturing packaged food products, sets up its stores in Baltonia. However, a year later, the company closes the store down due to high operating costs. In such a scenario, the money spent in paying for the rent of the store in Baltonia would be an example of which costs?
sunk
What is Web 2.0?
the term given to describe a second generation of the World Wide Web that is focused on the ability for people to collaborate and share information online. Web 2.0 basically refers to the transition from static HTML Web pages to a more dynamic Web that is more organized and is based on serving Web applications to users.
What is "push" communication?
to send content to users who request it • Chat • Instant messaging • Online social networks • Photo- and video-sharing sites • Blogs
Which approach for constructing WBS involves refining the work into greater and greater levels of detail?
top-down
The act of microblogging is called ____________ .
tweeting
Which test is done to test each individual component (often a program) to ensure that it is as defect-free as possible?
unit
