MIS Exam 2: Module 4
A(n) ______ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.
ASP
What is the name of the a crowdsourcing marketplace enabling business to coordinate the use of human intelligence to perform tasks that computers are currently unable to do?
Amazon mechanical turk
Rank the SDLC stages from lowest to highest with respect to the economic costs of making a change to the systems requirements
Analysis, design, implementation
Line charts are useful for performing what task about with a dataset?
Analyzing data trends
What term was coined by Goldman Sachs in 2001 to describe the fastest growing market economies?
BRIC
What term is used to describe the most successful solutions or problem-solving methods for achieving a business objective?
Best practices
Which of the following does NOT help with managing supply chain information?
CRM
A cause and effect diagram, also known as a fishbone diagram, informs what type of decision?
Casuality
What term describes the conflict when manufacturers (brands) disintermediate their channel partnership by selling their products directly to consumers through marketing methods using the internet?
Channel conflict
Which of the following is a limitation of ERP?
Cost
What term is used to describe a specific metric that often determines the success or failure of a task?
Critical success factor
What term describes a way of solving problems and producing things by connecting online with people that you otherwise wouldn't know?
Crowdsourcing
The _____ approach is when a company implements a more customized ERP system by developing a new ERP functions designed specifically for that firm.
Custom
Why is shortage gaming the most difficult of the bullwhip effects for a company to manage?
Customer deception
In a business process diagram, a diamond shape is used to indicate what action?
Decision
ERP systems that include administrative, sales, marketing, and HR processes are referred to as
ERP II
The pattern of financial fraud undertaken by David Myers, MCI's Controller, is a good example of what type of ethical situation?
Ethical drift
What knowledge management term would you use to classify the CatCard transactional data?
Explicit data
______ supports the linking of business partners
Extranets
_____ flows involve money transfers, payments, credit card information and authorization, payment schedules, e-payments, and credit-related data.
Financial
Which of the following companies would use a push model?
Ford
Which of the following is a core ERP module?
HR management
Which of the following is NOT a solution to supply chain problems?
Horizontal integration
The _____ acts as a constraint into the IT strategic plan
IT architecture
The _____ is a summary of information needs of the fictional areas and of the organization as a whole.
IT environment
What term is used to describe the visual images used on executive dashboards that are readily recognized and easily understood
Icon
What type of inventory demand is based on the forecasted need for finished products?
Independent demand
_____ flows consist of data related to demand, shipments, orders, returns, and schedules, as well as changes in any of these data.
Information
What term is used to describe the conversion of tacit knowledge to explicit knowledge, so that the knowledge can be used in the organization by the staff?
Knowledge codification
The U of A acquiring Office365, TurnItIn and D2L as cloud-based products are examples of what type of approach for software acquisition?
Lease (operational expense)
Although Martha Stewart's actions related to insider trading, she served prison time for what criminal act?
Lying about her actions
How did pioneering the SMED (single minute exchange of die) technique to reduce setup improve Toyota's operation of its assembly process?
Made assembly line more agile/flexible
Which of the "laws" that we discussed in class related to the economic value of the internet?
Metcalf's Law
______ begins with the aspects of the real world that must be modeled to perform the task.
Object-oriented development
The _____ is the best current estimate of the goals.
Objective of the IS function
You decide to implement the manufacturing component of SAP followed by the financial component next. This is called a ______ conversion.
Phased
Holding students to policies such as the UA Code of Conduct and Eller's E-Tegrity policy are examples of what approach to encouraging ethical behavior?
Proactive compliance
Assuming orders are currently processed correctly, using CPFAR still would improve a company in all the following ways, except what?
Process effectiveness
In the project prioritization example, if "priority" was based on a vendor's announced end of life support for a production system would be this a quantitative or qualitative decision?
Qualitative
Successful collaboration depends upon all of the following except
Regulation
What topic from Data Mining is closely related to decision trees?
Rule induction
After checking your kitchen for ingredients, your shopping list would be formally known as
Shortages
What normative ethical theory expects a corporation to create more value to society than it consumes
Social contract theory
What normative ethical theory expects a corporation to create more value to society than it consumes?
Social contract theory
What type of problem has an optimal solution can be reached through single set of steps, by using an algorithm?
Structured problem
What term is used to describe the one column in a cross-functional diagram?
Swim lane
_____ are IS professionals who specialize in analyzing and designing information systems.
Systems analysts
How does the Heart Attack Diagnosis Decision Tree transform medical expert's knowledge?
Tacit to explicit
You know your current IT personnel knows nothing about SAP, so you will need to train them or hire experienced people. This is an assessment of your ______ feasibility.
Technical
Elements of a company's IT architecture, such as data networks, applications, and databases, are related to what type of feasibility?
Technical feasibility
What technology could support the change to more virtual design processes?
Telepresence
______ refers to erratic shifts in orders up and down the supply chain.
The bullwhip effect
______ is a disadvantage of EDI.
The number of standards
Before paying an invoice in the procurement process, accounting checks that the purchase order, the goods receipt document (bill of lading) and the vendors invoice all match. What is the term that is used to describe this auditing process?
Three-way match
The Walmart and P&G relationship is an example of ______
VMI
When the ____ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built in configuration options.
Vanilla
The primary purpose of the systems _______stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.
analysis
The difference between +vlookup() and +hlookup() is what
each record in a vlookup is in a row, and in a hlookup is in a column
ERP address the problem of ____in _____.
information silos, FAIS
ERP address information silos by _____.
integrating functional areas
Systems that manage processes originating in one company and concluding in another company are called _____ systems.
interorganizational
If a company acquires IT applications from outside contractors or external organizations, it is called _____.
outsourcing
The _____ process originates and ends in the warehouse department but involves the production department as well.
production
The biggest problem associated with end-user development is _______.
security
In the _____ component of SCM, organizations choose suppliers to deliver the goods and services they need to create their product or service.
source
Sensors, RFID tags, meters, GPS, and other devices are used to collect supply chain information. These are all examples of _____
source data automation
Elements of a company's IT architecture, such as data networks, applications, and databases, are related to what type of feasibility?
technical feasibility
The procurement process originates in the _____ department and ends in the ____ department.
warehouse, accounting
Excel uses what character to indicate a row or column reference is absolute addressing?
$