Module 18 Learn Smart
six sigma aims to limit defects to _____ per million occurences
3.4 defects
intrafirm trade accounts for about _____ of exports of goods in the united states
30-40%
the most popular standard for quality in europe is _____
ISO 9000
which standard is required of most companies that want to do business in europe?
ISO 9000
When a company offers a standard product that users can modify themselves, the company is engaging in a ______ approach to mass customization.
adaptive
defect-free components ______ requirements for JIT to work efficiently
are
an arrangement in which facilities are stablished to manufacture inputs used in the production of a firm's final product is known ass ______
backward vertical integration
as compared to synchronous manufacturing, a JIT system is _____
balanced
_______ refers to the operations in a manufacturing system whose output sets the limit for the entire system's output
bottleneck
general purpose machines require operators to have a ______ skill set that might be necessary for a special purpose machine
broader
under six sigma, the individual who is responsible for the project's success. and who provides the necessary resources and breaks down organizational goals is called a ______
champions
which of the following does not characterizes an effective JIT system?
companies must maintain a wide stock of customized products to quickly meet customer preferences
which type of manufacturing allows the economic batch quantity to be reduced to one?
computer-intergrated manufacturing
what is the biggest advantage of six sigma?
cost savings
companies like dell and starbucks are increasingly turning to _____ for input on product design
customers
_____ _____ refers to the purhcasing of goods and services that are not part of finished goods
define improve measure
which of the following accurately characterizes supply chain management?
effective supply chain management can enhance a company's ability to manage regulatory, social, and other environmental pressures performance assesment of supply chain management shoul dbe aligned with strategic objectives a typical measure of supply chain performance is the number of times inventory turn over in a year
control is _____ by standardization
facilitated
compared to traditional manufacturing, mass customization ______ customer responsiveness
facilitates
which type of costing approach includes all costs associated with foreign sourcing
full
suppose a factory includes both machine welding to ensure quality, but semimanual equiptment for painting and packaging. this design can best be described as ___
hybrid
which global sourcing arrangement involves a production plant in the home country or another nation sending components to be machined and assembled by an independent contractor?
in-bound plant contractor
in the synchronous manufacturing system, a ______ at the bottleneck means _____ for the entire production system
increase an increase
_____ _____ refers to the purhcasing of goods and services that are not part of finished goods
indirect procurement
production methods between capital and labor intensive methods are called ______ _____
intermediate technology
in situations where it is necessary to ensure a supply of raw materials, a foreign subsidiary _____ likely to be vertically integrated
is
job creation in developing countries favors _______ intesnisve processes
labor
which type of costing includes future salvage value?
life-cycle
managerial functions associated with the movement of materials such as raw materials, work in progress, or finished goods is referred to as ______
logistics
for small companies, e-procurement exchanges _____ barriers to market opportunites
lower
______ materials costs are associated with unified processes, while _____ materials costs are associated with specialized processes
lower higher
division of production among a number of production units, thus enabling each to produce only a limited number of components for all of a firm's assembly plans is called ______ ______
manufacturing rationalization
the use of flexible manufacturing systems to produce and deliver customized products and services for different customers worldwide is known as _____ _______
mass customization
under six sigma, individuals who have worked on many projects, have knowledge of advanced tools, and have teaching experience callled _____
master black belts
a key to zara's success in managing its inventory is using textile manufacturers that are located _____ ____ headquarters
near to
a company's decision to relocate some or all of its activities or processes to a foreign location is called ____
offshoring
hiring others to perform some of the noncore activities and decision-making in a company's value chain, rather than having the company and its employees continue to perform those activities is called ______
outsourcing
which of the following are factors facilitating the use of global sources?
plummeting cost of communications widespread use of standardization inferfaces increasing pace of automation
the ultimate goal of effective supply chain management is to _____
reduce inventory
engineering time required to plan and design new facilities is ______ in a standardized operation
shorter
manufactring firms that use process organization will set up a ______ structure in their foreign affiliate
similar
denise provided robert with a list of technical specifications that needed to be adhered to when developing the new line of projection screen.s Tese technical specifications are an example of ______
standards
the rapid development in e-procurement means that in many firms, purchasing is now considered to be a _______ function
strategic
which of the following demonstrate the effect of global standardization of a firm's manufacturing system?
supply and logistics avtivities are more efficient keeping production specifications current is facilitated fewer labor hours are needed for plant design
the process of coordinating and integrating the flow of materials, information, finances, and services within and among companies in the value chain from suppliers to the ultimate consumer is called ______ ______ ______
suppy chain management
an entire manufacturing system with unbalanced operations that emphasizes total system performancec is called _____ manufacturing
synchronous
a key problem with global sourcing is _____
that initial prices may be much lower than the actual price
a key benefit to developing counties from the use of intermediate technology is ______
the creation of more jobs
why were early efforts at developing e-procurement systems failures?
they were made in isolation of the company's oerall business system
all of the following except _____ are reasons why companies source globally
to create buffer stock
______ _____ _____ refers to a company-wide management approach in which the entire organization is managed so that it excels on all dimensions of products and services that are important to the customer
total quality management
true or false: catalog procurements are an example of a transaction that can occure over electronic purchasing exchanges
true
ture or false: reduced concept-to-market time has created a need for suppliers that can respond quickly
true
in contrasst to traditional industry practices zara changes out product lines every ____ in order to better respond to customers
two weeks
cultural factors such as education and training influence a firm's ability to standardize because after a short training period, attending to specialized machines requires ______ employees
unskilled
to avoid exhange rate risk, a us importer should require that exporters quote prices in
us dollars