ob 7

. Flourishing represents the extent to which our lives contain PERMA—

.positive emotions, engagement, relationships, meaning, and achievement.

____ is the need to have a goal and the determination to achieve it.

willpower

Hope consists of

willpower and waypower

Susan, a management major, is taking an overload of classes this term. On a team project in one of her classes, one of her teammates sees how busy she is and does the final proofreading of the team project for her. Susan is most likely feeling

gratitude

Lee and Victor are good friends. Lee's laptop computer has become very slow and is not working correctly, and he goes to Victor and asks for help. Victor downloads some antimalware software onto Lee's computer, and its performance improves. Victor has provided

instrumental support

Steve has been doing his own taxes for years and recently ran into a problem. He has asked his friend Joanne, an accountant, to go through the financial details with him. Steve needs

instrumental support

___________ is defined as belonging to and serving something that you believe is bigger than yourself.

meaningfulness

Mickey is a successful salesman at AHR Corp. In addition to his normal duties, Mickey has created a best practices manual for new salespeople to help ensure their success. This is an example of

positive deviance

____ is one characteristic that describes an organization with positive OB.

positive deviance

. The _______ effect is the attraction of all living systems toward that which is life-giving and away from that which is life-depleting.

positivity

Negative emotions

are limiting

Dr. Beswick was writing questions for a test, but found herself listening to reggae music coming from an adjoining office, and thinking about her upcoming trip to the Caribbean. She is experiencing

attentional deficit

Whalin Seafood Co. made a corporate commitment to sustainability, modifying the ways in which they purchase products. Two years ago, Whalin made a corporate commitment to local sourcing and saw their profits increase. This is an example of

doing well and diong good

Which of the following is true about balancing positive and negative emotions?

ideally, we should try to have more positive experiences than negative

. Rinaldo is working on a financial analysis of a potential acquisition. It has taken three days of concentrated effort. Jeff stops by to ask for advice. Rinaldo says he can't break his concentration just then. Rinaldo is

in the zone

John received a poor performance evaluation from his boss. On the weekend, he talks with his neighbor Faisal about his situation. Faisal asks him questions about his work and the evaluation, and as a result John develops a plan of action for improving his productivity. Faisal has provided

informational support

_____ creates positivity from situation factors.

organization climate

Macallan Financial investment makes decisions based on financial research, interviewing managers and employees at companies under consideration, and assessing the _____ by examining annual rankings contained in independent sources such as and . These rankings measure communication, work-life balance, training and development, recognition for hard work and teamwork.

potential for advancement

Jackson and Samuel both work for XYZ Company, in different departments. They discover a common interest in classic cars, and on weekends often meet up at car shows. They are probably providing _______ to each other.

social companionship

. When we get wrapped up in our own problems, we forget to take care of others. Several years ago, a movement called "Random Acts of Kindness" started. What does this reflect?

upward spirals of positivity

Which of the following is of virtuous leadership?

virtuous leaders promote trust

____ is the need to see one or more alternative paths to achieve a goal, even when faced with adversity.

waypower

. To have hope you need to have a goal and the determination to achieve it. This is called

willpower

Which of the following statements is true?

Employees' level of flourishing is related to organizational outcomes such as productivity and financial performance.

A person should _____ in order to develop hope.

Generate an important goal that is attainable yet challenging

Which of the following situations does not reflect mindfulness?

Pat is biking to school when someone cuts her off and causes her to fall. She gets up and starts kicking her bicycle.

_______ represents what individuals and organizations aspire to be when they are at their very best.

PsyCap

______ are abstract ideals that guide one's thinking and behavior across all situations.

values

. What is true about research on the relationship of virtuous leadership to organizational and individual employee performance?

Recent research in this area has shown a positive relationship between these variables.

According to Barbara Fredrickson's theory, positive emotions

broaden your perspective and build on themselves

_____ is not one of the components of well-being.

productivity

Wanda sees a woman struggling with a small child and two bags of groceries. She stops and offers to carry the grocery bags to the woman's car. This is ______ behavior.

prosocial

. Self-efficacy is a component of

psychological capital

Which of the following is not an element of POB?

Employees are self-absorbed and anxious

Which of the following is not a component of virtuous leadership?

empowering others

Jennifer recently accepted a position in the sales department of XYZ Corporation. She really wants to make a good impression and has been working hard. During a coffee break, her coworker, Maria tells Jennifer that the sales manager has been very impressed with Jennifer's attention to detail. Maria is performing _____ support.

esteem

A state of _____ exists when employees are physically, cognitively, and emotionally engaged in an activity or project.

flow

The concept of ________ is defined as a state of being completely involved in an activity for its own sake.

flow

At the weekly staff meeting, Carrie is always criticizing one project manager or another. She claims to run a "tight ship," and she doesn't listen to explanations of delays or additional workload. Carrie's employees dread and resent these meetings. To move forward, these employees need to learn

forgiveness

_____ is the characteristic of PsyCap that consists of persevering toward goals.

hope

People with high levels of positive psychological capital tend to display

hope, efficacy, resilience, and optimism

Eileen signed up for a photography class after having seen some spectacular wildlife art pictures done by a local artist. She is most likely experiencing

interest

. Which of the following is not an outcome likely to result from positive emotions?

loss of focus

Of the following, ______ is the most frequently experienced emotion.

love

. While waiting to board an airplane, Mario had his earbuds on, listening to music while reading a text message. He missed his boarding group and could not find space to stow his luggage. Mario was being

midless

. Reyna is meeting with her supervisor to discuss a project. Someone knocks on the door and walks in, saying, "I have a quick question." The supervisor keeps looking at Reyna and puts her hand up to stop the person who interrupted them. This behavior reflects

mindfulness

Dr. Riley, a professor in the economics department, finds that if he keeps his door open, people tend to stop in to say hello. This interruption is distracting. So now Dr. Riley keeps his office door open only a crack during his office hours, asking visitors to knock before entering. This small change allows him to grade exams more quickly and accurately. This is an example of his increasing his

mindfulness

Some companies now allow employees to use noise-canceling headphones at work, thinking that it prevents distractions. Others companies disagree, noting that concentration goes down. These companies want to encourage

mindfulness

_____ is a key input to positivity from person factors.

mindfulness

Which of the following statements about mindfulness is false?

mindfulness requires less effort than letting our minds wander

Chris just finished a calculus test. Afterward, he walked all the way across campus without being aware of anything or anyone he passed. Chris is being

mindless

Amanda is preparing for Jerome's annual review. He is a solid employee—with strong analytical, computer and critical thinking skills. Jerome needs to work on his timeliness and communication skills. Amanda only discusses Jerome's shortcomings during the review, making this a(n)______ experience.

negaative

______ is one characteristic that describes an organization without positive OB.

single-minded focus on winning

Armando has a goal of earning a B in his statistics course, but currently his grade is a C-. Therefore, he decides to study more hours for the next test and even get involved in a study group. Armando is experiencing

resilience

Imelda's life is difficult right now. Her husband and she recently decided to divorce and she is now a single parent of two preteenagers. They are good kids, but it is difficult taking care of them and managing her full-time job as a middle manager. Imelda has started taking work home at night and finishing projects at night after her children are in bed. Imelda is likely exhibiting

resilience

. Pete and Dana are working on a project together. They disagree on how to present the key concept of equality. Dana complains that Pete is dismissing her "feminist" position without consideration. Pete claims that Dana considers him a chauvinist. Wyatt, their supervisor, knows that both Pete and Dana are committed employees who support equality. He sits both of them down to work through the issues. This reflects _____ justice

restorative

What are the three global values that are essential for promoting positive OB?

restorative justice, compassion, and temperance

During a class lecture, Mike finds himself thinking about an argument he had last night with his girlfriend. Mike is displaying

rumination

Which of the following is not a key principle of conscious capitalism?

shareholder centrism

_____ is the amount of perceived helpfulness derived from our relationships with others.

social support

Which of the following is not a form of social support?

spending time discussing your vision

Which of the following is not a benefit of positive emotions?

survival orientation

. Wendy is running the weekly staff meeting at Janus Services. Brad, a coworker, is unprepared for the meeting and doesn't have the correct information for his department. He is increasingly rude and impatient, annoying the other staff members. Brad is exhibiting a lack of

temperance

Strategies to increase positive experiences include all of the following except

accept negative thoughts

Which of the following is not one of the most frequently experienced positive emotions?

accomplishment

. Your top signature strengths are curiosity, love of learning, and social intelligence. Which of the following careers would probably not be a good match for you?

accountant

. Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) __________ effect.

amplifying

. Katie attended a party at her mother's office. She really didn't want to go and was not in a good mood. Her mother introduced Katie to her new assistant, Matthew. When Matthew said, "Hello," Katie repsonded, "Hi, Michael." Katie is acting in a(n) _____ manner.

attentive

When positive practices reduce the impact of negative events or stressors, a(n) _________ effect has occurred.

buffering

Michele is concerned with the victims of Hurricane Simon, which has devastated her home state of Florida. She starts a fund to help the victims of this disaster. Michele is displaying

compassion

. Cue Company's Research & Development team has developed a new malaria treatment, and the company anticipates large profits over the next five years. Cue will supply 15 percent of the drug free of charge to people in poor countries. In addition, the company will sponsor employee volunteer teams to help build medical clinics in identified areas, with no loss of vacation time or pay. What system is Cue Company practicing?

conscious capitalism

Louis is a member of the marketing team on the Superb Mattress account. Recently, he has emerged as a team leader. His supervisor, Michele, is letting Louis make the final decision as to which campaigns are presented to the client. This provides Louis with

decision-making discretion

Javier's supervisor asks him to create a PowerPoint presentation for the next staff meeting based on a series of note cards he provided. Javier is experiencing ______ because he is proficient at PowerPoint.

efficaacy

Ghandi stated, "If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have had it at the beginning." What emotion does this represent?

efficacy

_____ is the characteristic of PsyCap that consists of having confidence.

efficacy

. Xavier has a degree in English. He wants to get a job in publishing, but knows he will have to start as an assistant or possibly a part-time employee. Xavier is both realistic and flexible. This is an example of

optimism

____________ is defined as employees' perceptions of formal and informal organizational policies, practices, procedures and routines:

organizational elimate

Kerry's manager asks her to head up a team reviewing office protocols. Kerry is in a great mood, having received a substantial bonus last week. This indicates that _____ experiences lead us to be more responsive to positive information.

positive

Prosocial behaviors are

positive acts performed without expecting anything in return

Mary is happy to work in a company that fosters great relationships. In particular, Mary is impressed with the level of communication on the group and team level as well as throughout the organization. Overall, her company offers a(n)

positive climate

Organizational ______ is the host of procedures, policies, routines, and rules that organizations use to get things done.

practices

. Juan finished the special report for the vice president of marketing. He spent many extra hours compiling this report and knows it has excellent quality. _____ is the emotion Juan is most likely experiencing.

pride

. Leanne is promoted to manager of XYX Furniture Store. George also applied for the position. He confronts Leanne, claiming that she is undeserving of the position and only got it because she was a woman. Leanne explains that she has 10 years of pervious experience in other stores. Leanne is exhibiting

temperence

Which of the following actions does not foster employee positivity?

focus only on providing positive feedback