Oral Comm Midterm 1

Chandra is speaking with Annette about her class project. Annette looks at Chandra while she speaks and nods politely, even though she is thinking of what she's making for dinner. Chandra begins to talk about what she's making for dinner and catches Annette's attention. After a while the conversation continues and Annette thinks about all of the emails she needs to respond to. She knows she has a personal issue she needs to resolve and she can't get it off her mind. Besides Annette listening to Chandra about what she's making for dinner, the conversation has not gone well. Which part of this description indicates message overload?

After a while the conversation continues and Annette thinks about the emails she needs to respond to.

Annie is going to present to a present to her friend Janice at their going-away ceremony at work. She texts Janice to confirm she is coming. She texts, "R U coming 2 the ceremony?" The ceremony will be held in the conference room. The conference room door says "Employees Only." Which part of this description best represents the importance of phonological rules?

Annie is going to present a present to her friend Janice

Bryan's speech tends o speed up when he is nervous, and his pitch becomes higher. Which is the correct description of these nonverbal behaviors?

Both his speed and pitch are paralanguage

Carlos's friend Albert is in a predicament. He was trying to make some quick cash and invested his money in a risky stock. Albert is emotionally wrought because he needed that money to pay rent for his family's home. Carlos feels sorry for Albert, but he thinks Albert made poor choices. Which selection below best characterizes how Carlos feels for Albert's situation?

Carlos sympathizes with Albert

According to the textbook, the ability to achieve goals while maintaining or enhancing a relationship in which it occurs involves _____.

Communication competence

Communication can be a tool for expressing warm feelings and useful facts, but under different circumstances the same words and actions can cause both physical and emotional pain. This is because ____________.

Communication isn't always a good thing.

Bella talks to Christopher about the problems she's been having with her mother. Christopher suggests she speak with her mother until they reach a solution. Which misconception of communication is Christopher most likely basing his suggestion on?

Communication will solve all problems

________ describe deliberate nonverbal behaviors that have precise meanings known to everyone within a cultural group.

Emblems

Childcare professionals or parents who interact with children every day are exceptionally skilled at determining if children are telling the truth

False

Ahmed has only been in the United States for a year and has not completely adjusted to new social norms. He notices his friend has had an acne breakout and says, "Your face looks terrible." His friend is very unhappy with the comment. What could Ahmed have done to better manage his identity to follow social rules

He could have chosen not to say anything to avoid making his friend uncomfortable

Darius is a college student who plays video games every night for entertainment. Most of the games he enjoys portray women as weak ad helpless and men as strong and independent. What does research suggest we can assume about Darius.

His beliefs about gender are stereotypical

Luis thinks that listening is an activity like breathing, which people automatically do well. However, he tends to multitask while he's on the phone and doesn't give the callers his full attention. Which myth about listening is Luis likely subscribing to?

Listening is a natural process.

Clara is a very punctual person who prefers to complete one task before starting another. Clara has a _______ orientation.

Monochromic

A large national retailer uses Twitter to send messages to its customers. In this case, social media is _______.

More like mass communication

Amy is telling Katherine about some relationship issues she's having. Katherine really understands the feelings Amy is expressing. Katherine's understanding matches what Amy is saying. What best explains Katherine's response to Amy.

She is engaged in high-fidelity listening.

Chandra is speaking with Annette about her class project. Annette looks at Chandra while she speaks and nods politely, even though she is thinking of what she's making for dinner. Chandra begins to talk about what she's making for dinner and catches Annette's attention. After a while the conversation continues and Annette thinks about all of the emails she needs to respond to. She knows she has a personal issue she needs to resolve and she can't get it off her mind. Besides Annette listening to Chandra about what she's making for dinner, the conversation has not gone well. Which part of this description indicates psychological noise?

She knows she has a personal issue she needs to resolve and she can't get it off her mind.

Annie is going to represent a present to her friend Janice at her going-away ceremony at work. She texts Janice to confirm she is coming. She texts, "R U coming 2 the ceremony?" The ceremony will be held in the conference room. The conference room door says "Employees Only." Which part of this description best represents syntactic rules?

She texts, "R U coming 2 the ceremony?"

Amy is a competent communicator. She goes to Jill's house and notices that Jill seems unhappy. She initially wonders if it's something she did, but she quickly considers that something else might have happened, or even that she may not be unhappy at all. Amy was competent in this situation because _______________.

She was cognitively complex

A new theory of gender proposing that gender cannot be simply categorized, that social expectations can be confining, and that showing gender qualities may be related to context and mood, is called __________.

The gender matrix

A politician is overheard calling a constituent some very colorful names. While the conversation is not meant for the public, it is reported nonetheless and a story is run in the local paper. Many constituents are angry about what was said, but what wasn't reported was that the politician went to elementary school with the constituent and he was an old friend. How might the unknown fact change public's understanding of the words used?

The name-calling may have been playful banter amongst old friends, because meanings rest in people, not in words.

Applying the results of a study of the National Basketball Association would lead you as a college coach o encourage touching among teammates in the hope of improving your team's performance.

True

Because women have traditionally been responsible for child care, they may have learned to display and decipher nonverbal cues to better communicate with youngsters who are not yet proficient using language.

True

Anton is the dependable employee at his job. He is always focused and serious at work. When he's with his friends, he's considered a carefree jokester who is chronically late. What below might best explain the difference?

We have multiple identities

A pleasant term substituted for a more direct but potentially less pleasant one is referred to as _____________.

a euphemism

Mark's history professor thinks Mark is always listening to lectures because he makes eye contact, nods, and smiles. In reality, Mark is catching up with friends on Instagram. The professor doesn't realize that Mark is ___________.

a pseudolistener

Esperanza was predicted and expected to do poorly in a math class. At the end of the semester, Esperanza got an F in math. This is an example of ____________.

a self-fulfilling prophecy

A deliberately vague statement that can be interpreted in more than one way is referred to as _________

an equivocation

Friends have told Marcy that they've seen her partner on dates with other people, but Marcy doesn't seem to hear what they are saying. Marcy is most likely to be ____________.

an insulated listener

Asking yourself which interpretation of a nonverbal cue is most consistent with the sender's other nonverbal behaviors is a way of _______.

considering the context

Competent communication is _______________ communication

effective

According to the textbook, ________ are typically judged to be appealing and trustworthy.

effective listeners

A receiver's perceivable response to a message is

feedback

A socially constructed set of expectations abut what it means to be "masculine" or "feminine" is referred to as _____________

gender

According to the textbook, when women dig deep to find a matching experience or emotion to share, this can be one reason why ________/

happiness (as well as dissatisfaction) often feels contagious

Bill is talking to Ted when Ted interrupts him. Bill responds to the interruption by saying, "You couldn't care less about anything I have to say!" This is an example of _____.

inference

Listeners that are not able to look beyond the stated words and/or nonverbal cues of a speaker to understand the real meaning are called ____________.

insensitive listeners.

A collection of symbols governed by rules and used to convey messages between individuals is referred to in the chapter as _______.

language

An example of external noise is

loud music

A message expressed through non-linguistic means is called __________.

nonverbal communication

Because you may overestimate how well you hide your anxiety, boredom, or eagerness from others, it is important to _______.

observe yourself.

A _____________ occurs when a person's expectation of an outcome, and they subsequent behavior, make the outcome more likely to occur than would otherwise have been the case.

self fulfilling prophecy

Ashley gives a speech to the school board and stumbles on her words. The next time she speaks to the school board, she expects to stumble on her words again, which makes her nervous. Her nervousness causes her to stumble on her words again. This is likely a result of __________________.

self-fulfilling prophecy

Because women use conversation to pursue ______________ needs, female speech often contains statements that show support for the other person, demonstrate equality, and keep the conversation going.

social

A person's name, accent, usage of powerful and powerless speech, and affiliative language can affect their _________.

status

As neither characteristically male nor female styles of speech meet all communication needs, what does the text suggest for improving linguistic competence?

switch and combine styles

Arbitrary constructions that represent a communicator's thoughts are referred t in the chapter as ______.

symbols

Ashley considers herself as someone fearful of public speaking. She is asked to speak to the school board about a new project she's working on. When she speaks to the school board, she is fearful and stumbles on her words. This is likely because ____________.

the self-concept influences communication with others

A person's biological category such as male, female, and intersex are referred to as ____________.

their sex

Before committing yourself to helping another person

welcome