Org behavior test 2 - 7
The assumptions of expectancy theory regarding people include:
rationality and hedonism
The goal setting process begins with:
values on how the world ought to be
Each of the following are considered to be reasons why Alderfer's ERG model is more useful than Maslow's EXCEPT:
ERG theory did a better job of identifying motivators than did Maslow.
Using Herzberg's theory to guide you, which of the following would result in higher work motivation and satisfaction?
First address hygiene factors and then proceed to motivator needs.
All of the following are major implications of equity theory for employers EXCEPT:
Let employees play the key role in creating perceptions of equity
Which of the following statements regarding needs is most true?
Needs provide direction in the motivation process.
The simplest of all motivation theories is probably:
Operant Conditioning Theory
All of the following are process theories of motivation EXCEPT:
SDT
Which of the following conditions will result in low performance according to expectancy theory?
When low performance is not associated with negative outcomes
Whatever need is motivating a person at a given time is:
a manifest need
A human condition that becomes energized when people feel deficient in some respect is:
a need
All of the following are conditions that can result from the comparison of your inputs and outputs to the inputs and outputs of others EXCEPT:
a state of equity when you have the perception that your inputs are greater than a referent others and you get paid the same.
The first step in the learning process involves:
a stimulus
Herzberg's theory suggests:
a two-stage process for managing employee motivation and satisfaction
The knowledge, skills, and receptiveness to learning that an individual brings to a task or job refers to:
ability
Alderfer's ERG theory compressed Maslow's hierarchy into all of the following needs EXCEPT:
achievement
Herzberg believed motivating factors lead to:
achievement, which leads to satisfaction
According to Herzberg, hygiene needs must be met in order to:
avoid dissatisfaction
If a manager warned an employee not to be late for work again or they would be released, the manager was using:
avoidance learning
The need to socialize with other people is:
blurred or difficult to determine
As a manager, which of the following would be most helpful in distinguishing both intensity and direction components of motivation?
clarification of role perception
Generally speaking, motivation arises inside people as a consequence of:
cognitive dissonance and unmet needs
Goal theory states people will perform better if they have all of the following EXCEPT:
conflicting goals
The two major sets of motivation models or theories of motivation are called:
content and process theories
The intention to exert effort in order to achieve a goal or target refers to what component of motivation?
direction
Which method for setting goals will usually NOT result in the highest performance?
do your best
Content theories tend to:
emphasize the direction component of motivation
Maslow's theory of needs:
emphasized prepotency
The term operant conditioning is used to indicate that the learning process is based on the results produced by a person operating on the:
environment
The human motivation model that states people are affected by the outcomes they receive for their inputs based on a comparison of the outcomes and inputs of other people is called:
equity theory
Which of the following is considered the most integrative theory of motivation?
expectancy
The theory of motivation with the highest generalizability is probably
expectancy theory
In Self Determination Theory (SDT), performing an activity in order to attain a valued outcome refers to:
extrinsic motivation
SDT researchers have found that as the level of
extrinsic rewards increase, intrinsic motivation decreases
The attractiveness of an alternative target or direction in expectancy theory is based on:
hedonism
The major implication for managers using Maslow's need theory of motivation is:
help employees satisfy lower order needs
The degree to which people put forth effort to achieve their target refers to what component of motivation?
intensity
We really could not talk about motivation without the:
interaction of individuals and their situations to satisfy unmet needs and resolve dissonance
According to SDT, performing an activity for the inherent satisfaction of the activity itself refers to:
intrinsic motivation
Hygiene factors are most directly related to:
job context
Herzberg's approach to motivation probably has stimulated the development of:
job enrichment programs
A need that cannot be inferred from a person's behavior at a given time, yet the person may still possess that need is called a:
latent need
The need for achievement is:
learned
According to McClelland, jobs that are best performed alone are more appropriate for:
low nAff
Probably the single biggest reason why employees may have weak E1's is:
low self-efficacy
All of the following are determinants of individual performance in organizations EXCEPT
market competition
A force within or outside of the body that energizes, directs, and sustains behavior is known as
motivation
The two sets of needs identified by Herzberg as important to motivation include:
motivators and hygienes
McClelland's research focused on several needs in depth and has been incorporated into present day thinking about organizational behavior. Which of the following is a need that McClelland DID NOT research?
need for growth
McClelland has argued that the most important motivator for successful managers is:
need for social power
When a behavior causes something undesirable to be taken away and the behavior is therefore more likely to be repeated in the future, the type of consequence used is called:
negative reinforcement
All of the following are ways to make a response more likely to recur EXCEPT:
nonreinforcement
Which of the following outcomes would reduce the likelihood of a desirable work behavior?
nonreinforcement
Which of the following are the two ways to make the response less likely to recur:
nonreinforcement and punishment
Motivators relate to:
ob content
All of the following are content theories EXCEPT:
operant conditioning
Under SDT theory, when extrinsic rewards are present:
people do not feel what they do is self determined
The value a worker attaches to an outcome is typically based on:
perception
All of the following are key components of expectancy theory EXCEPT:
performance-effort expectancy
Behaviors that are learned under continuous reinforcement are:
quickly extinguished
According to Maslow, which of the following is the lowest order need?
safety and security
Which of the following components of Alderfer's ERG theory is in agreement with Maslow?
satisfaction progression
According to Herzberg's theory, an employee who stated, "I love my job, but I hate my pay", would be:
satisfied and dissatisfied
All of the following are cautions regarding goal setting EXCEPT:
setting goals for individuals should be emphasized in a teamwork environment
According to the ERG theory, all of the following would be opportunities for growth EXCEPT:
social recognition
An overriding principle of Maslow's theory of needs is:
that a person's direction and intensity will be focused on satisfying the lowest level need that is not currently satisfied
The fundamental premise of Equity theory is:
that people continuously monitor the degree to which their work environment is fair
The major implication for managers from Manifest Need Theory is:
that some employee needs are latent.
A state of equity is present when:
the O/I ratio equals the referent others O/I ratio
A major influence on whether a response will be repeated the next time the stimulus is presented is:
the experienced consequence
Operant conditioning focuses on:
the learning of voluntary behaviors
Managerial implications for the SDT theory include:
to motivate high performance for uninteresting jobs make performance contingent on extrinsic rewards.
Achievement needs become manifest when individuals experience all of the following types of situations EXCEPT:
where there are high group goals
Expectancy theory states that people:
will choose the effort level that results in the maximum amount of positively valued outcomes
The amount of effort that a person exerts to achieve a level of job performance is:
work motivation
