practice quizzes HRM
A _____ is used to depict the number and percentage of employees of an organization in each job from year to year, with proportions of those who are promoted, demoted, transferred, or who exit the organization. Answers: a. Markov analysis b. skills inventory c. staffing table d. trend analysis
A
A firm's top _____ manager is in a good position to be the chief ethics officer of the firm. Answers: a. HR b. production c. finance d. marketing
A
A statement of the knowledge, skills, and abilities required to perform a job is called a: Answers: a. job specification. b. job position. c. job objective. d. job requirement.
A
About _____ of what Americans produce every year dollar-wise is sold abroad. Answers: a. 10 percent b. 2 percent c. 30 percent d. 50 percent
A
As companies diversify into new businesses, managers are inevitably faced with a make or _____ decision. Answers: a. buy b. substitute c. forego d. lease
A
Team synergy is heightened when team members engage in behaviors such as support, active listening, consensus decision-making, and _____. Answers: a. disagreements b. regular meetings c. prioritizing options d. unanimity
A
The advantages of flextime schedules include all of the following EXCEPT: Answers: a. improved communication among employees and supervisors. b. recruiting and retaining employees. c. improving customer service. d. balancing employee and organizational needs.
A
Which of the following employers are covered under the Civil Rights Act of 1964? Selected Answer: a. Labor unions having 15 or more members or employees Answers: a. Labor unions having 15 or more members or employees b. Bona fide, tax-exempt private clubs c. Organizations hiring Native Americans on or near a reservation d. Religious organizations employing persons of a specific religion
A
_____ change is initiated by management to take advantage of targeted opportunities. Selected Answer: Answers: a. Proactive b. Reflective c. Turnover d. Reactive
A
Which of the following is NOT a primary impact that technology has had on human resources management (HRM) ? Answers: a. It has improved the processes of internal and external communications. b. It has diminished the role of supervisors in managing employees. c. It has quickened the processing of employment data. d. It has altered the methods of collecting employment information.
ANSWER: b. It has diminished the role of supervisors in managing employees.
Over the last few decades, the educational attainment of the U.S. labor force has: Answers: a. remained at about the same level. b. risen dramatically. c. fallen dramatically. d. had little influence on HRM.
B
Strategic knowledge workers have: a. skills that are valuable but not unique. b. unique skills directly related to company strategy. c. unique skills not directly related to company strategy. d. skills that are generally available in the labor market.
B
As companies diversify into new businesses, managers are inevitably faced with a make or _____ decision. Answers: a. substitute b. lease c. forego d. buy
D
Autonomy refers to: Answers: a. the degree to which a job has impact on the work of others. b. the degree to which a job entails a variety of different activities, requiring the use of different skills and talents. c. the degree to which a job requires completion of an identifiable piece of work with a visible outcome. d. the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use.
D
Employers that pay men and women a different salary are violating the Equal Pay Act only if the pay difference is a result of: Answers: a. seniority and expertise. b. the quantity or quality of production. c. merit and experience. d. performing tasks requiring same skills.
D
Job sharing is suited to all of the following EXCEPT: Selected Answer: Answers: a. people who only wish to work part-time. b. older workers who wish to phase into retirement. c. spouses with families who want to work part-time. d. people who need full-time work to satisfy all of their obligations.
D
Legally, an affirmative action program is required when: Answers: a. a firm wants to expand its workforce. b. a firm's union-management contract is being negotiated. c. a firm has 25 or more employees. d. a firm has a federal contract exceeding $50,000.
D
The employment of individuals in a fair and nonbiased manner is called: . Answers: a. diversity management. b. civil rights policy. c. reasonable accomodation. d. equal employment opportunity.
D
Under the law, discrimination charges must be filed within _____ days of the alleged unlawful practice. Selected Answer: Answers: a. 60 b. 120 c. 90 d. 180
D
Under which method of analyzing jobs would you videotape jobs for later study? Answers: a. Questionnaires b. Diaries c. Interviews d. Observation
D
Which of the following employers are covered under the Civil Rights Act of 1964? Answers: a. Religious organizations employing persons of a specific religion b. Organizations hiring Native Americans on or near a reservation c. Bona fide, tax-exempt private clubs d. Labor unions having 15 or more members or employees
D
The first step in strategic planning involves: Answers: a. reviewing failed plans from the past in order to improve employee turnover rate. b. establishing a mission, vision, and values for an organization. c. analyzing the competition. d. interviewing potential employees.
B
The law that enables people who enter the military for a total of five years to return to their private-sector jobs without risk of loss of seniority or benefits is: Answers: a. the Equal Employment Opportunity Act of 1972. b. the Uniformed Services Employment and Reemployment Rights Act. c. the Vocational Rehabilitation Act of 1973. d. the Veterans' Readjustment Act.
B
Which of the following is NOT a primary impact that technology has had on human resources management (HRM) ? Selected Answer: Answers: a. It has improved the processes of internal and external communications. b. It has diminished the role of supervisors in managing employees. c. It has quickened the processing of employment data. d. It has altered the methods of collecting employment information.
B
Which of the following is NOT an element of organizational growth? Answers: a. Employees developing or acquiring new skills b. High employee turnover rate c. Increased employee productivity d. Large number of employees
B
_____ is a naturally occurring phenomenon whereby employees mold their tasks to fit their individual strengths, passions, and motives better. Answers: a. Job development b. Job crafting c. Employee engagement d. Dejobbing
B
Feedback refers to: Selected Answer: b. the degree to which a job entails a variety of different activities, requiring the use of different skills and talents. Answers: a. the degree to which a job requires completion of an identifiable piece of work with a visible outcome. b. the degree to which a job entails a variety of different activities, requiring the use of different skills and talents. c. the degree to which an individual is given direct and clear information about the effectiveness of his or her performance. d. the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use.
C
In which Supreme Court decision involving an invalidated employment test for firemen did the Court state: "once the process has been established and employers have made clear their selection criteria, they may not then invalidate the test results, thus upsetting an employee's legitimate expectation not to be judged on the basis of race."? Answers: a. Albemarle Paper Co. v. Moody b. United Steelworkers of America v. Weber c. Ricci v. DeStefano d. University of California Regents v. Bakke
C
The American with Disabilities Act requires that job duties and responsibilities must be: Answers: a. limited to not more than twenty individual job tasks. b. adjusted to describe the reasonable accommodations that an employer is willing to provide. c. essential job functions for job success. d. written by job incumbents most familiar with the job.
C
The mission of a company: Selected Answer: Answers: a. is the strong enduring belief used by the company to make decisions. b. is used for the systematic monitoring of its external opportunities. c. is the basic purpose of the company. d. provides a perspective on where the company is headed.
C
