Project Management until Midterm

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(TRUE or FALSE) An well written email is an effective communication medium to resolve a misunderstanding.

False

(TRUE or FALSE) The Communication Management Plan addresses internal project communication; public relations activity manages communication from the project plan to the outside world.

False

(TRUE or FALSE) To minimize emails, a project manager should include multiple topics in a single mailing.

False

As a rule of thumb, only 2 levels of sub-tasks should be included on a WBS.

False

Conflict Management is not an important responsibility of a project manager.

False

Enterprise Environmental Factors include templates, processes and lessons learned archives.

False

For expediency sake, the Project Manager should create the WBS by themselves; too many people involved would bog down this very time critical activity.

False

In the waterfall model, one phase is begun slightly before the previous is finished producing a baton-passing effect

False

Multitasking is recommended in the Critical Chain Scheduling approach as a low-risk opportunity for schedule compression.

False

Only external deliverables (those that go to customers) are listed on the Project Scope Statement.

False

TRUE or FALSE: All practitioners of Lines of Code counting count code in the same way.

False

TRUE or FALSE: In using Lines of Code counting, declaration statements are excluded because they only set up variable space in memory, they aren't executable.

False

TRUE or FALSE: When counting Lines of Code, you should include white space because that will impact software maintenance.

False

The Staff Management Plan is another name for the Human Resources Plan.

False

The WBS groups together all the tasks on the Project Scope statement that need to occur in the same project phase.

False

The duration attribute of a task is equal to the effort it takes to complete that task.

False

There is a single, correct Life Cycle Model that should be selected for every single project.

False

System characteristics designed to meet customer wants or needs

Features

People who do the work should be responsible for insuring its quality

Feigenbaum

Compromising

Finding solutions that brings to all parties some degree of satisfaction.

A product can be used as it was intended

Fitness for use

What governing document is associated with the contract phase?

Functional specification

Degree to which a system performs to intended function

Functionality

Human Resources

Getting and keeping a good project team

Expectations Matrix

Goals prioritized by stakeholders

Besides a face-to-face meeting, what other media choice is particularly well suited to reinforcing one's authority?

Hard copy

What is the central question of Software Estimation?

How much person-effort is required to complete a task or project?

What is activity sequencing?

Identifying and documenting relationships between project activities

Risk

Identifying and managing uncertainty

Reward

Power to assign bonuses, or some other kind of incentive

Punishment (Penalty or Coercive)

Power to penalize team members

Forecast

Prediction of future status

The Human Resources Plan includes all of the following ***EXCEPT***

Process Improvement Plan

Which of the following Knowledge Area is NOT a "core function"?

Procurement Management

From our perspective, Software Project Management can be considered as a subset of which discipline?

Project Management

Who is the PMI?

Project Management Institute

Optimized engineering experimentation and quality through engineering design

Taguchi

Which of the following is NOT a project attribute typically tracked in scheduling?

Task quality metrics

What would generally NOT be included in a charter?

Test Plans

Which of the following lists places testing activities in a typical chronological order:

Unit, Integration, System Testing, User Acceptance Testing

Function Point Analysis attempts to align effort with what?

User functionality

Maintaining the initial WBS as a baseline for comparison against the eventual WBS provides a measure of what?

Variance

Scope Management Plan

handles changes to project

Time management plan

handles schedule changes

Risk Management Plan

identifies and mitigates known risk and plans for unknown risk

Process groups organize a project by

kind of work done

Quality Management Plan

manages defects, bugs, etc.

Cost Management Plan

manages to cost targets

Performing

project team members / stakeholders become efficient and work effectively together.

Storming

project team members / stakeholders learn to work together through disagreements and learning/understanding their roles and responsibilities

Norming

project team members and stakeholders begin to build good working relationships.

Collecting requirements process is part of the scope management process and plan

true

The spiral model is built around risk analysis

true

Stakeholders are important because they bring key knowledge areas and skillsets to the project

True

TRUE or FALSE: There are companies and professional organizations that maintain databases of project information for use by Project Managers.

True

Team building activities help group team cohesion and enhance project performance.

True

The Adaptive Software Development model recognizes that the Design stage is really a Speculation phase, since a "detailed" plan can't be developed up front.

True

The Critical Chain Scheduling approach recommends positioning schedule buffers at the project level instead of the task level.

True

The PERT technique couples three-point scheduling with a weighted averaging.

True

The PMI recognizes various areas of core Project Management competencies, and refers to those areas as Knowledge Areas

True

The V-Shaped model emphasizes testing throughout the Life Cycle

True

The WBS should include any deliverable or milestone that presents "high" risk.

True

The output(s) of one process in Project Management is/are the inputs of another process

True

The two main selection processes used for projects are benefits analysis and mathematical formulas.

True

The types, quantity and quality of project constraints drive the choice of a project lifecycle (such as Waterfall, Spiral, Agile or Xtreme).

True

The waterfall model is a more appropriate lifecycle model when the project is small and requirements are well understood up front

True

There is a certification process available for professional Project Managers

True

While the discipline of Project Management is relatively new, it is known that some project influences change over time and vary with culture

True

a project milestone is a task which typically has no duration, but marks a significant event.

True

What is a mission statement?

Typically a very short statement that defines a company

How many communication channels exist in a team with 6 members?

15

A common published productivity rate for US software engineers is as low as what per day?

6 lines

For those WBS items that are tasks, a rule of thumb for creating work packages is to decompose tasks to approximately how many hours of work?

80

What is the "WBS"?

A Work Breakdown Structure that provides a logical grouping of items on the Project Scope Statement and includes sub tasks as appropriate

What is "crashing"?

A bang-for-the-buck trade off in cost or scope to achieve low-cost schedule compression

Which of the following is NOT a purpose accomplished by a formal project initiation phase?

A company celebration party can now be held

What is a project "champion"

A key proponent for a project within a company

Withdrawal (Avoidance)

A party or all parties retreat from the conflict

What is Critical Path Analysis?

A path through the project tasks that reflects the absolute earliest time a project could be finished

What is an escalation plan?

A plan for raising issues or concerns up the chain of command

What is a weighted scoring tool?

A process for evaluating a project (or projects) on various dimensions, such as financials, risk, etc.

The financial hurdle is usually set higher in which kind of project?

A profit project

What is "fast tracking"?

A schedule compression technique of assuming risk and beginning some otherwise sequential tasks in parallel

What typically ends the project initiation stage?

A signed project charter

Who are Project Stakeholders?

ANYONE with a vested interest in a project

Tests performed to determine whether project work will be accepted or rejected

Acceptance decisions

Progress Report

Achievements during a designated reporting period

Confronting (Problem Solving)

Addressing the issue immediately. A win-win situation is the most desirable outcome

The Staff Management Plan includes all of the following ***EXCEPT***

All of the above are included in the Staff Management Plan.

What other uses are there for the WBS?

All of the above.

What is meant by the "scope" of a project?

All the activities involved in completing project deliverables

What calculation are you trying to make in estimating software effort?

Amount of effort required/productivity rate

What is "free float"?

Amount of slack or delay time you can allow without impacting any successor tasks

What is a "three point" estimate?

An estimate that reflects best case, probable, and worse-case scenarios

What is a project "Kill Point"?

An evaluation point after each phase to determine project go-ahead

What is a SWOT

An often brainstormed business activity in which current strengths, weaknesses, opportunities and threats are identified

What is a software defect?

Anything that has to be changed before final customer delivery

How do you convert from Function Points to Lines of Code?

Backfiring

Distinguished quality award

Baldridge

Which of the following is NOT a major area of Project Management responsibility -- as defined by the PMBOK?

Become one with nature

A quality improvement technique that compares a current product, service, or process to a similar one performed in a similar circumstance

Benchmarking

While it is accepted that a specification cannot be completed finished in early project development, which of the following is NOT a technique for lowering the risk associated with incomplete specs?

Berating your customer for not knowing what they want

Which of the following is NOT a process group?

Budgeting Process Group

What governing document is associated with the concept phase?

Charter

Identify one of the earliest life cycle models:

Code and fix

Identify a document to guide project communication:

Communication management plan

Project deliverables meet specifications

Conformance to requirements

Which conflict resolution mode is most favored by project managers?

Confrontation mode

Identify a quality control tool or technique that provides a graphic display of data capture of the results of a process over time.

Control Chart

Zero defect goal

Crosby

Status Report

Point in time snapshot of project status

A key concept in Six Sigma is improving quality by reducing what?

Defects

Fourteen points for management

Deming

Integration

Deploying all available tools and techniques to keep the project team working toward deliverables

Quality planning technique that helps to identify which project variables are most deterministic of project success

Design of experiments

Which project process contains the first Go/No Go or "Kill Point" of a project?

Develop Project Charter

Which process is NOT an integration management process?

Develop schedule

A outside supplier has been really difficult to work with in the past. A Project Manager decides that it would be too risky to begin co-development until a signed copy of the Functional Spec has been received from the supplier. What kind of schedule dependency does this reflect?

Discretionary

Communications Management Plan

Disseminates project information

Identify which of the following is NOT a popular way to estimate software effort:

Post-development crashing

In COCOMO refinements to software estimates, how are linear factors taken into account?

Each is multiplied by the KLOC count

The following are important outputs of the Initiating Process Group EXCEPT

Earned Value Analysis

Time

Establish and working to a project timeframe with clear delivery dates

What is the natural development progression of the Trade Off Triangle?

Establish the Scope, quote the work Time involved, and then multiply by work rates to get Cost

Cost

Establishing and tracking to a project budget

A software team has to interrupt work in order to re-locate to a new building. What kind of dependency does this create on a schedule?

External

What kind of Function Point category includes input screens?

External inputs

Co-Location (aka War Room) helps a project in all of the following ways ***EXCEPT***

Improve localization efforts

Collaborating

Incorporating multiple viewpoints that lead to a consensus on resolving an issue

At which level of the Capability Maturity Model does project success depend largely on heroic efforts of individuals?

Initial

Scope

Insuring exactly (no more, no less, nothing different) which deliverables define project completion

Which knowledge area ensures the project is performed in the right sequence at the right time?

Integration

Smoothing (Accommodating)

Involves down playing issues by down playing the importance of differences

Forcing

Involves pushing one viewpoint/resolution at the expense of the others

Fishbone diagrams for tracing quality problems

Ishikawa

What is the purpose of a Stakeholder Communication Analysis?

It identifies the type of, frequency and detail level that the various project reports identified in the Communication Management Plan should be made available to different project stakeholders

Importance of top-management commitment to quality

Juran

Expert

Knowledge in an specific area is recognized

The ease of performing maintenance on a product or feature

Maintainability

Before a software team can begin testing with hardware prototypes, they have to have access to the prototype units. What kind of dependency is this?

Mandatory

What project is identified as being the first example of modern Project Management approaches?

Manhattan Project

Identify a fiscal calculation that takes into account the "time value" of money:

Net Present Value

What time frame does a corporate Business Plan usually cover?

Often a multi-year plan that details long term corporate goals and objectives

What is the Program manager's "Trade Off" Triangle?

Often conflicting project goals of scope, budget, and time

In a study conducted by DeMarco and Lister, what had the greatest influence on software productivity?

Organizational Issues

Which is the more commonly used Network Diagram?

PDM

Which kind of network diagram supports parallel work of different categories?

PDM

Identify a quality control tool or technique referred to as the "80:20" rule because it looks at a project's biggest hitters for problem areas.

Pareto analysis

Identify a fiscal calculation that identifies the point at which a project recoups dollars and produces positive revenue:

Payback Analysis

How well a product or feature performs a customer's intended use

Performance

Project Management includes all of the following EXCEPT

Play time

Forming

Project team members/stakeholders are brought together as a team

All project activities related to meeting quality standards, including continuous improvements

Quality Assurance

Which of the following is NOT a main process involved in Project Quality Management

Quality Remediation

Issue Log

Registry of project concerns

The ability of a product or feature to perform as expected under normal conditions

Reliability

Which of the following activities is NOT part of the Sigma "DMAIC" improvement process?

Report

Product Scope

Requirements that relate to the product of the project

Project Scope

Requirements that relate to the work performed for the project deliverables

Identify a fiscal calculation that evaluates revenue generated as a percentage of investment dollars:

Return on Investment

Action taken to bring rejected work into compliance

Rework

Which single word best completes the blanks in the following statement: Project Scope Management is about making sure the Project Team is working on the ______ things, all the ____ things, and only the _________ things.

Right

In this course, we are taking the position that Project Management is essentially what?

Risk Management

Presumably, what causes the most conflict on projects?

Schedule

Which of the following Scope Management activities involves a "plan to get a plan"; in other words, a process by which the Project Manager will produce a Scope Statement?

Scope Planning

Procurement

Selecting and managing external resources

Identify a quality control tool or technique that utilizes placement of seven data points as an indication of potential quality problems.

Seven Run Rule

Communication

Sharing appropriate information with all shareholders in appropriate ways

What is a use scenario?

Short descriptions of a customer using a project

Identify a quality control tool or technique that is a process or system of continuous improvement to achieve a specified defect threshold per million.

Six Sigma

Which conflict resolution mode de-emphasizes differences while emphasizing areas of agreement?

Smoothing mode

Identify a quality control tool or technique that identifies a representative subset of the population and inspects that subset for information that can be inferred about the general population.

Statistical Sampling

Screen displays or reports generated by system operation

System outputs

Which of the following is NOT an approach for developing the WBS?

The Magic 8-Ball

In Extreme Programming, what document is written before the software?

The Test Plan

What is "total slack"?

The amount of time a task can be delayed without impacting the overall project completion date

Quality

The correct project work is done, and is done well

What is a "work package"?

The lowest level of task included on the WBS

Which of the following is NOT a reason why completing a Scope statement can be difficult?

The pressures of Software Program Management may send you in to a deep depression that prohibits you from creating a Scope Statement

In COCOMO refinements to raw estimation, how are non-linear factors taken into account?

They are added together, and this sum becomes a power to which KLOC's are raised

Project Management Lifecycle

This lifecycle deals with Initiating, Planning, Executing, Monitoring & Control and Closeout. An example would be PMI's project processes.

Product Lifecycle

This lifecycle deals with the Conception, Growth, Maturity, Decline and Withdrawal. An example would be Windows Me.

Project Lifecycle

This lifecycle deals with the flow of how the project team will work through project activities. An example would be Xtreme Programming.

What is the purpose of Project Quality Management?

To ensure that the project will satisfy the needs for which it was undertaken.

A Program Manager should understand the context of his/her project well enough to select an appropriate Life Cycle model.

True

According to Maslow's Hierarchy of Needs Theory, "Self-Actualization" can only be fulfilled once the previous need levels are satisfied.

True

In Extreme Programming, software development is conducted in pairs.

True

Integration Management is really about managing to the Project Management Plan.

True

Organizational Charts are a visual tool used to communicate roles, responsibilities and reporting channels.

True

In Lines of Code counting approach, when is a perfect count available?

When the code is finished

What is the phased model an appropriate life cycle model choice?

When the product has lots of independent features to be developed

What technique can be utilized to insure an expert opinion software estimate is not vulnerable to just one person's opinion?

Wideband Delphi

Procurement Management Plan

Works with outside vendors

What is the main purpose of the Project Charter?

authorizes the project

Human Resource Management Plan

builds and keeps a cohesive team

Project Management Plan

collects all individual management plans

The Project Scope Statement performs or identifies all of the following tasks EXCEPT

considered the 'high level' overview of the project.

The Project Chart is

constructed on a "high-level"

All of the following are a project manager's responsibility in regards to Human Resources Management **EXCEPT**

create project job descriptions and responsibilities for all project stakeholders

Referent

derived from loyalty to group

Legitimate

direct reporting structure is conveyed and understood


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