Quality management (Quiz)
Measurements taken at various points in the transformation process for control purposes are called
feedback
Which of the following is a system in which low-skilled workers use specialized equipment to produce high volumes of standardized goods
mass production
Which of the following statements about variation is false
Any variation makes a production process less productive
Which of the following is an example of a supporting process
Information technology
The essence of the operations function is to _____ during the transformation process. Single choice. (0/1 Point)
add value
If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higherSingle choice. (0/1 Point)
agility
Knowledge skills usually don't include
communication skills
The process of comparing outputs to previously established standards to determine if corrective action is needed is calledSingle choice. (0/1 Point)
controlling
Which of the following is a type of transformation process used by operations to convert inputs into outputs
cutting storing transporting analyzing all of these choices are transformation processes
Which is not an area of significant difference between manufacturing and service operations? Single choice. (1/1 Point)
forecasting demand
Which of the following is not an ongoing trend in manufacturing
globalization
Which of the following would tend to increase the importance of supply chain management? Single choice. (0/1 Point)
increased globalization
Which of the following is a common complaint that employers have when hiring recent college graduates
lack of general knowledge of how businesses operate
Marketing depends on operations for information regarding
lead time
Marketing personnel and product designers must work closely with operations to successfully develop and produce new products because operations personnel can best judge how _____________ new product designs will be
manufacturable
Which of the following is not an element of supply chain management? Single choice. (0/1 Point)
operations
Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks themselves. This increased level of _____________ is leading to increased emphasis on ____________ management. Single choice.
outsourcing; supply chain
Dealing with the fact that certain aspects of any management situation are more important than others is calledSingle choice. (0/1 Point)
recognition of priorities
Which of the following would not generally be classified under the heading of transformation
staffing
Which of the following most involves coordinating the activities among all the elements of the business including its suppliers and distributors?Single choice. (1/1 Point)
supply chain management
Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.Single choice. (0/1 Point)
sustainability; threat of global warming
Product design and process selection are examples of _______ decisions. Single choice. (0/1 Point)
system design
_____ is considered to be more challenging for _____ due to the higher variation in input
Quality assurance; services
A "product package" consists ofSingle choice.
a combination of goods and services
Which of the following refers to service and production processes that use resources in ways that do not harm ecological systems?Single choice. (1/1 Point)
sustainability