quizzes review FTC, Laws and regulations, funeral directig

Write out the embalming disclosure as required by the FTC "Funeral Rule"

"Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."

what year did the FTC funeral go into effect

1984

the lump sum death benefit from social security is

255.00

what are the basic objective for funeral service personnel with regards to religious funeral customs

Attention to detail Deference to clergy/officiant Dignity and decorum Reverence for sacred objects

name the two types of follow-up with family that most funeral home can employ

Direct and Indirect

list three ways that funeral homes can directly follow up after funeral services

Personal contact Formal activities Service of remembrance

what is the difference between stainless steel and steel

Steel is a ferrous metal that contains iron and carbon Stainless steel is a ferrous metal that contains steel and chromium

define vital statistics

Vital statistics is the gathering, organizing, and interpretation of data concerning the biographical information such as marriage, birth, sickness, and death

define the term adaptive funeral rites

a funeral rite that is not traditional and has been changes to meet the wants and needs of those in charge of the funeral arrangements

conducting the Islamic service would be the a. imam b. high priest c. muhammad d. bonze

a imam

the time limit for filing for social security lump sum death benefit payment is a 2 years from date of death b. 1 year from date of death c. 2 years from date of disposition d. 1 year from date of burial

a. 2 years from date of death

social security statement of death by funeral director a. SSA-721 b. VA 90-2008 c. VA 40-1330 d. SSA-8

a. SSA-721

after completing VA form 90-2008 where would the funeral director go to receive a U.S burial flag a. US post office b. nearest army installation c. mail to the pentagon d. nearest recruiting station

a. US post office

a funeral service that does not follow any prescribed order and is adjusted to the needs and wants of those directly involved is known as a. adaptive b. humanistic c. contemporary d. rubric

a. adaptive

a legal document containing vital statistics, disposition, and medical certification information pertaining to the deceased is known as a a. death certificate b. burial permit c. authorization for burial forms d, transit permit

a. death certificate

a geographical grouping of parishes under the jurisdiction of a Bishop of the roman catholic church is a a. diocese b. synergy c. district d. ward

a. diocese

a funeral rite that is devoid of religious connotations would be referred to as a. humanistic b. green c. celebrant d. traditional

a. humanistic

the individual is credited with founding of the church of Christian scientists a. mary barker eddy b. king henry the vii c. joseph smith d. martin luther

a. mary barker eddy

if an individual dies of an unnatural cause who will be responsible for signing the death certificate a. medical examiner b. family physician c. police investigator d. family

a. medical examiner

a green apron is associated with which of the following faiths a. morman b. Christian scientist c. muslim d. episcoplian

a. morman

funeral arrangements made in advance of the need that do not include provisions for funding or prepayment a. preplanned funeral arrangement b. at need funeral arrangement c. prefunded funeral arrangements d. aftercare funeral arrangement

a. preplanned funeral arrangements

in the Christian science funeral rite the ___________ would be called to conduct the service a. bishop b. lab manager c. reader c. speaker

a. reader

name three items normally included in the basic services fee

authorizations and permits, overhead cost, and sheltering of remains

a finish used on a casket exterior that is free of gloss a. hammertone b. flat finish c. gloss finich d. dull finish e. none of these

b flat finish

good funeral service begins a. when contacting the clergy for the services b. at the initial notification of death c. at the arrangement conference d. at the church, chapel or graveside where the service is being conducted

b, at the initial notification of death

military discharge papers a. DD-721 b. DD-214 c. DD-1330 d. DD-314

b. DD-214

which of the following would lead a liturgical protestant funeral procession a. officiant b. cross bearer c. crucifer d. funeral director

b. cross bearer

the prophet of the Islamic religion a. mary barker eddy b. mohammed c. johovah d. Robert smith

b. mohammed

a symbolic cloth placed or covering the casket in most liturgical churches is referred to as a. vestment b. pall c. veil d. cover

b. pall

the crematory unit is referred to as a a. chamber b. retort c. oven d. smoker

b. retort

individuals who have received ceremonial instructions of the Mormon church are said to have received a. communion b. temple ordinances c. baptized d. body of christ

b. temple ordinaces

the moving of the deceased from the place of death to the funeral home would be referred to as a. after service call b. transfer of remains c. procession d. second call

b. transfer of remains

a container for cremains is called a. columbarium b. urn c. niche d. retort

b. urn

which of the following would be the standard used to measure steel caskets a. ounces b. inches c. gauge d. pounds per square inch

c gauge

basic service charge is the only charge that the consumer cannot decline. The funeral provider should recover expenses for services, facilities or unallocated overhead in the charge a. triggering event fee b. cemetery fees c. non-declinable service fee d. bail service fee

c, non declinable service fee

paschal candles would be related to which of the following services a. mormon b. islamic c. catholic d. protestant

c. catholic

the person who usually makes the notification of death to the funeral home is the a. doctor b. minister c. family d. medical examiner

c. family

in the order of procession in the liturgical church the family would a. proceed the casket and pallbearers but behind the funeral director b. the family would be seated and the funeral director will process in with the casket c. follow directly behind the casket d. just behind the officiant but in front of the casket

c. follow directly behind the casket

a symbol of grief that is a tear in the upper corner of the garment or on a symbolic ribbon worn by the survivors is known as a. hesped b. kever c. kriah d. levaya

c. kriah

5. Name 5 items that you should have in your transfer vehicle

cot or flexible stretcher, blankets, sheets, or removal pouch, towels, spray deodorant, disinfectants, rubber gloves, and disposable aprons

time limit for filing claims for V.A burial allowances is a.. 2 years after the date of death b. 1 year from the date of death c. 1 year from the date of disposition d. 2 years after the date of disposition

d. 2 years after the date of disposition

which of the following is needed to determine eligibility for Veterans Benefits a. military ID card b. VA form 2008 c. SSA 8 d. DD-214

d. DD-214

the place or structure in the sanctuary on which religious rite are performed or the table on which the eucharist or holy communion is offered is called the a. narthex b. stage c. chancel d. altar

d. altar

casket used in an orthodox jewish service is called the a. a kriah b. a tallith c. a shivah d. a aron

d. aron

a monument erected to memory of the dead, with the dead human body not present a. memorial marker b. tablet c. epitaph d. cenotaph e. none of these

d. cenotaph

in Virginia which of the following documents utilized for cremation cannot be obtained until you have a death certificate signed by the physician a. burial transit permit b. medical examiner authorization for cremation c. cremation authorization d. certification for cremation or burial at sea

d. certification for cremation or burial at sea

a legal copy of the original is known as a a. true copy b. verified c. vital copy d. certified copy

d. certified copy

ultimately, the standard government head stone or marker is property of the a. social security administration b. family c. cemetery d. veterans affairs

d. veterans affairs

name three forms requirements for cremation

death certificate cremation permit cremation authorization form

a monument used to memorialize the individual that is buried beneath or used to mark where the individual is buried is referred to as an

epitaph

when is the general price list offered the consumers

face to face meetings when price is mentioned

List ten items that are required in the vital statistics portion of the death certificate

full name, place of birth, gender, race, marital status, veteran, date of death, place of death, cause of death, doctor's name

what are the two aspects of the federal trade rule

itemization disclosure

a ceremony for the decease without the body present is known as a

memorial service

list out four funeral services options

memorial service, a funeral service with no viewing, a funeral service with viewing, direct cremation with no viewing

Name five items that the GPL, casket price list, outer burial container prices list, and alternative price list container must contain

name of funeral home address of funeral home telephone number of funeral home "general price list" in caption effective date of GPL

Five importance pieces of information to be received during the notification of death

name of the deceased, location of deceased, name and relationship of caller, phone number of next of kin, name of attending physician

name the three types of death certificates? Explain the usage of each

natural deaths -green border certificate - used for natural and expected deaths medical examiner certificate - red border certificate - use for unnatural deaths and unexpected deaths fetal death certificate - yellow border certificate - use for fetal deaths

what are the six required disclosures

right to selection embalming alternative containers for cremation basic service fee casket price list outer burial container list

define disclosure

the act of informing another of information previous unknown. In the funeral service, it is the informing of consumers of their right to selection, alternative, casket and outer burial containers GPL, basic service fees and that embalming is not required by law, but may be necessary for some types of services.

a cremation casket is an environmentally safe casket which is designed for encasing dead human remains for the purpose of cremation true or false

true

can a funeral home accept real estate or property in exchange for a prepaid funeral plan in Virginia

yes

match the following 1. roman catholic 2. orthodox 3. episcopalian 4. jewish 5. lutheran 6. Christian scientist 7. jehova witness 8. mormon 9. islamic 10. non-liturgical protestant a. rabbi b. elder c. priest d. imam e. bishop f. pastor g. reader h. preacher

1. c. priest 2. c. priest 3. c. priest 4. a rabbi 5. f pastor 6. g. reader 7. b elder 8. e bishop 9. imam 10. h preacher

list out the prescribed order of the funeral procession

1. lead car with clergy 2. car with selected officiant 3. car with pallbearers 4. hearse 5. car with immediate family 6. cars with other family and friends

list three advantages for funeral homes to offer prearranged funerals

1. secures growth and consumer's loyalty 2. increases market share and extends life of business 3. increase in income from sales commissions

how many itemization prices are requited on the general price list Virginia regulations

16

the funeral home taking possession of the decedent has how many days to complete and file the death certificate

3 days

what is the difference between the burial insurance and a prepaid funeral arrangement funded with insurance

Burial insurance is often apart of a life insurance policy that give a lump sum after death to the surviving family. The family can use this money to pay for any expenses, but it is not guaranteed to cover all cost of funeral arrangements. Prepaid funeral arrangements funded with insurance are different than burial insurance in that the lump sum is directly sent to the funeral home and covers the entire cost of the funeral arrangements.

once the funeral director has secured the physician signature and complete the vital statistical portion of the death certificate where is the death certificate filed

Department of Vital Records at the local health department

Define Funeral Arrangement Conference

Funeral arrangement conference is a meeting between the next of kin of the deceased and the funeral director, where funeral services/arrangements are discussed and decided.

in the Islamic faith god is called a. allah b. muhammed c. imam d. jehovah

a. allah

a new item announcing the death of a person which usually contains a biographical sketch is a. an obituary b. a classified paid death notice c. obsequies

a. an obituary

a document that can be procured when the completed death certificate is filed is the a. burial-transit permit b. disinterment permit c. first call permit d. interment permit

a. burial transit permit

a burial transit permit is needed for all the following except a. catholic burial mass b. remains which are use for scientific or educational study c. moving a remains from a state where the death occurred d. interment, entombment, or cremation of a remains

a. catholic burial mass

Hebrew term that means "holy society" a. chevrah kadisha b. hesped c. trisagion d. levya

a. chevrah kadisha

who receives the flag of a deceased veteran if there is no surviving spouse a. child of deceased b. mother of the deceased c. father of the deceased d. brother of the deceased

a. child of deceased

which of the following religions uses temple clothing a. church of jesus Christ of latter day saints b. christian science c. protestant faith d. roman catholic

a. church of jesus Christ of latter day saints

which of the following religions uses temple clothing a. church of jesus christ of latter day saints b. roman catholic c. Christian science d. protestant faith

a. church of jesus christ of latter day saints

who leads the processional or recessional of a non-liturgical protestant funeral service a. clergy b. acolyte c. crucifer d. funeral director

a. clergy

architecturally, in the liturgical protestant church, the part of the church containing the altar is the a. narthex b. sanctuary c. transepts d. nave

b. sanctuary

ninety percent of notifications of death come to the funeral home by means of a. telegram b. telephone c. letter d. personal contact

b. telephone

application of the united states flag a. DD-213 b. 21-530 c. 90-2008 d. 40-1330

c. 90-2008

which religious sect requests the use of the words "passed on" rather than 'died or deceased" in the death notice of the obituary a. mormon b. quaker c. Christian scientist d. jewish orthodox

c. Christian scientist

the part of the casket handle that the casket bearers grasps to lift the casket is called a. lug b. arm c. bar d. tip e. ear

c. bar

which of the following would not permit the use of candles, cross, and/or crucifix during the funeral services or visitations a. orthodox b. mormon c. orthodox jewish d. roman catholic

c. orthodox jewish

the thirty day of mourning period observed by the jewish faith is called a. yarhrzeit b. kaddish c. sholoshim d. shivah

c. sholoshim

following cremation the cremains would be placed into a ______ for burial or disposition a. columbarium b. plastic container c. urn d. coffee can

c. urn

a veteran's grave marker can by obtained by making application to the a national cemetery b. social security administration c. veteran's administration d. united states post office

c. veteran's administration

the vestibule of the church is located a. behind the pulpit b. adjacent to the front pews c. immediately around the altar d. at the entry way of the church

d. at the entry way of the church

A transfer container consisting of particle board box with a cardboard tray and cover to satisfy air shipping regulations is called a? a. air tray b. alternative cremation container c. zieglar case d. combination case

d. combination case

when taking information about a death over the telephone, the funeral director should a. mumble and grunt b. speck loudly or as loud as possible because the elderly widow is probably deaf or hard of hearing c. use a lot of slang terms when referring to the deceased and the situation d. have a crisp and clear diction

d. have a crisp and clear diction

which of the following individuals cannot certify the cause of death on a death certificate a. corner b. physician c. medical examiner d. justice of the peace

d. justice of peace

after the final prayers are recited by the Rabbi during the committal service the family and friends will recite this prayer for the first time at the conclusion of the service a. shivah b. levya c. yarhzeit d. kaddish

d. kaddish

at the conclusion of a Greek orthodox funeral service, the congregation will pass by the casket and? a. shake the hands of the priest b. place a flower in the casket c. place rosary beads in the casket d. kiss the icon

d. kiss the icon

time limit for filing an application for military marker is a. prior to date of burial b. 1 year from date of burial c. 2 years from the date of burial d. no time limit

d. no time limit

in the Orthodox jewish faith, if death was from a violent cause all blood stained clothing and other material should be removed and then a. washed and then returned to family b. disposed of in accordance with OSHA regulations c. removed from the deceased and then placed back on remains after ceremonial washing d. placed in the casket with the remains

d. placed in the casket with the remains

a service performed on an annual basis that commemorates the individuals who may have died during a certain time period would be regarded as a a. annual memorial service b. adaptive funeral service c. traditional funeral service d. service of remembrance

d. service of remembrance

the ceremony of washing the deceased for burial in the jewish faith a. tachrichim b. royal bath c. solea d. taharah

d. taharah

the social security lump sum death benefit would be paid to which of the following individuals a. person paying the funeral b. older children of the deceased c. the funeral home handling the funeral arrangements d. the spouse of the deceased

d. the spouse of the deceased

explain the difference between a memorial service and funeral service

A memorial service is a funeral rite without the presence of the body of the deceased and a funeral service is a funeral rite with the body of the deceased present.