Small Business Management - Chapter 7
Perceptual Map
a graphic display which positions products, services, brands, or companies according to their scores of important strategic dimensions
Focus Strategy
a generic strategy that targets a portion of the market, called a segment or a niche
Mass Market
large portions of the population
Scale
size of the market
Growth Stage
An industry life cycle stage in which customer purchases increase at a dramatic rate.
Competitive Advantage
The particular way a firm implements customer benefits that keeps the firm ahead of other firms in the industry
Cost Strategy
a generic strategy aimed at mass markets in which a firm offers a combination of cost benefits that appeals to the customer
Decline Stage
a life cycle stage in which sales and profits of the firm begin a falling trend
Industry Analysis (IA)
a research process that provides the entrepreneur with key information about the industry, such as its current situation and trends
Differentiation Strategy
a type of generic strategy aimed at clarifying how one product is unlike another in a mass market
Boom
a type of life cycle growth stage marked by a very rapid increase in sales in a relatively short time
Market
business term for the population of customers for your product or service
Industry Dynamics
changes in competitors, sales and profits in an industry over time
Supra-Strategies
classic benefit combinations which are designed to work where there are many small businesses in an industry, along with a few larger firms
Gross Profit
funds left over after deducting the cost of goods sold
Scope
geographic range covered by the market. Local to Global
Niche Market
narrowly defined segment of the population that is likely to share interests or concerns
Net Profit
the amount of money left after operating expenses are deducted from the business
Industry
the general name for the line of product or service being sold, or the firms in that line of business
Strategy
the ideas and actions that explain how a firm will make its profit
Shake-Out
a type of life cycle stage following a boom in which there is a rapid decrease in the number of firms in an industry
Competitor
all the firms also selling that product or service
Parallel Competition
an imitative business that competes locally with others in the same industry
Entry Wedge
an opportunity that makes it possible for a new business to gain a foothold in a market
Retrenchment
an organizational life cycle stage in which established firms must find new approaches to improve the business and its chances for survival
Incremental Innovation
an overall strategic approach in which a firm patterns itself on other firms, with the exception of one or two key areas
Imitative Strategy
an overall strategic approach in which the entrepreneur does more or less what others are already doing
Strategic Actions
competitive responses requiring a major commitment of resources
Tactical Actions
competitive responses with low resource requirements
Profit before Taxes
the amount of profit earned by a business before calculating the amount of income tax owed
Degree of Similarity
the extent to which a product or service is like another
Introduction Stage
the life cycle stage in which the product or service is being invented and initially developed
Magic Number
the post-tax income the entrepreneur personally seeks from the business
Pure Innovation
the process of creating new products or services, which can result in a previously unseen product or service, also called blue ocean strategy
Maturity Stage
the third life cycle stage, marked by a stabilization of demand, with firms in the industry moving to stabilize or improve profits through cost strategies
Generic Strategies
three widely applicable classic strategies for businesses of all types - differentiation, cost, and focus
Innovative Strategy
An overall strategic approach in which a firm seeks to do something that is very different from what others in the industry are doing