Speech Communication Exam 1

The Internet is represented in the communication model by the word(s): A. channel. B. setting. C. senders-receivers. D. feedback.

A - Channel

Which pane in the Johari Window would best describe Maria, who has a secret she can't tell anyone? A. Hidden pane B. Blind pane C. Open pane D. Unknown pane

A - Hidden pane

Which of the following is NOT true of nonverbal communication? A. It uses a single channel. B. It is continuous. C. It usually can be controlled. D. It is unstructured and follows few rules.

A - It uses a single channel.

Which of the following was NOT mentioned as a justification for strategic flexibility? A. Leaders must be able to apply exactly the same set of solutions to every problem. B. The world is complex. C. Problems are complicated. D. Circumstances are intricate and involved.

A - Leaders must be able to apply exactly the same set of solutions to every problem.

When it comes to judging honestly by nonverbal communication, which of the following is true? A. Liars prepare a tight script that lacks detail. B. Liars avert their eyes in an interview or fidget, sweat, or slump in their chairs more than people telling the truth. C. Polygraph tests successfully detect lies by tracking changes in physiology. D. Liars produce distinct, fleeting changes in expression.

A - Liars prepare a tight script that lacks detail.

When you meet someone for the first time and say "I'm glad to meet you" and shake his hand, nonverbal communication works to: A. complement your message. B. substitute for your message. C. accent your message. D. regulate your message.

A - complement your message.

S.I. Hayakawa's ladder of abstraction: A. encourages you to begin to respond more conditionally to what happens in your life because things are not always what they seem to be. B. demonstrates that the higher you go on the ladder, the better you will be understood. C. proves that those unwilling to make the climb up the ladder are likely to have difficulty making moral decisions, controlling anger, and even feeling emotions. D. helps clarify the distinction between connotative and denotative words.

A - encourages you to begin to respond more conditionally to what happens in your life because things are not always what they seem to be

Communication that occurs within you is known as: A. intrapersonal communication. B. small-group communication. C. public communication. D. interpersonal communication.

A - intrapersonal communication

Expectancy violation theory: A. proposes that it is your expectations that will influence the outcome of a communication as positive or negative. B. permits us to see inside others (what makes them tick). C. explains nonverbal communication. D. shows exactly what happens when communication breaks down.

A - proposes that it is your expectations that will influence the outcome of a communication as positive or negative.

Which of the following was NOT one of the three primary relational dialectics or patterns that take place in relationships? A. Connectedness and disagreement B. Agreement and disagreement C. Certainty and uncertainty D. Openness and closedness

B - Agreement and disagreement

Which of the following was defined as a form of highly individualized dress? A. Leisure clothing B. Costume C. Occupational dress D. Business clothing

B - Costume

According to "the map is not the territory" concept, which of the following is true? A. Your maps of reality accurately represent who you are at any given moment. B. For personal growth to occur, maps need to be reorganized. C. Maps seldom if ever change. D. For accuracy, you must only react to the territory outside your head.

B - For personal growth to occur, maps need to be reorganized

According to the text, when should disclosure occur? A. Only when an important issue arises B. Only in relationships that are important to you C. At any time in all relationships D. Only when it can positively affect both partners

B - Only in relationships that are important to you

Which of the following best describes style? A. Adapting words to the language situation B. Selecting and arranging words in sentences C. Using the correct dictionary definition D. Using habitual language of a particular community

B - Selecting and arranging words in sentences

Which of the following is NOT a distinct element of an individual's self-concept? A. Social comparisons B. Self-fulfilling prophecies C. Reflected appraisals D. Self-perception

B - Self-fulfilling prophecies

Which kind of information revealed during self-disclosure gives you the most information about another person's role and the groups to which he or she belongs? A. Cultural B. Sociological C. Psychological D. Environmental

B - Sociological

Report-talk is: A. a chance to form an intimate network. B. a chance to keep the center-stage position. C. a match of experiences. D. intimate.

B - a chance to keep the center-stage position.

The dictionary definition of a word is its _____. A. abstract meaning B. denotative meaning C. symbolic meaning D. connotative meaning

B - denotative meaning

Social exchange theory has to do with: A. why people choose independence over interdependence. B. how all human relationships are formed. C. various ways individuals in relationships exchange rewards. D. the exchange of critical information.

B - how all human relationships are formed.

A mixed message is one that: A. is unconscious. B. is contradictory. C. is made up of verbal and nonverbal communication. D. cannot be understood by someone from another culture.

B - is contradictory

Together, the people, their purpose, the rules of communication by which they achieve their purpose, and the actual talk used in the situation are the four elements in the: A. Semantic Triangle. B. language environment. C. ladder of abstraction. You Answered D. communication model.

B - language environment.

When we say, "Stop by and see me sometime," but really mean "Call me to see if it's convenient before you come," we are using: A. paralanguage. B. metamessage. C. imitative language. D. ritual language.

B - metamessage

Inclusion, affection, and control are interpersonal: A. attractions. B. needs. C. disclosure areas. D. similarities.

B - needs

The way we say something is called: A. abstract language. B. paralanguage. C. symbolic language. D. metalanguage.

B - paralanguage.

Research on attractiveness indicates that: A. attractiveness makes little difference in how people respond to you. B. people who are attractive get more positive responses. C. attractiveness in males is defined by face and body. D. attractiveness in women is defined by face.

B - people who are attractive get more positive responses.

According to your text, when Maria tells Enrique something about herself that she has never told anyone, she is engaging in: A. small talk. B. self-disclosure. C. conversation. D. gossip.

B - self-disclosure.

We can make our speech and writing more powerful when we use more: A. disclaimers. B. statements. C. questions. D. qualifiers.

B - statements

According to Annie Paul, the only way to change your self-esteem is to change: A. yourself. B. the feedback you get from other people. C. the way you look at the world. D. how you listen to the ideas and feelings of others.

B - the feedback you get from other people

Which of the following is not listed as a factor in emotional intelligence? A. Being self-aware B. Handling relationships C. Having the ability and desire to self-disclose D. Motivating yourself

C - Having the ability and desire to self-disclose

Which of the following is one of the important messages the textbook offers on the topic of ethics? A. Choose only the right words when speaking to others. B. Never lie. C. How you speak determines how you are perceived and received. D. Change your perceptions of others

C - How you speak determines how you are perceived and received.

The way you see yourself is called: A. self-fulfilling prophecy. B. self-appraisal. C. self-perception. D. self-concept.

C - Self-perception

That kind of noise caused by people's emotional reactions to words is known as: A. external noise. B. internal noise. C. semantic noise. D. psychic noise.

C - Semantic Noise

Which of the following was NOT listed as an essential element of good relationships? A. Nonverbal analysis B. Conversational focus C. Similar wants, needs, and interests D. Verbal skills

C - Similar wants, needs, and interests

If you are in a job interview, what kind of distance zone are you likely to keep? A. Personal distance B. Intimate distance C. Social distance D. Public distance

C - Social distance

Language that implies that a person with a disability is as a whole is disabled is called _____. A. sexist language B. racist language C. ableist language D. euphemistic language

C - ableist language

When we speak of the rules of a language environment, we mean the: A. courtesies we observe in conversation. B. opportunity that each person has to speak. C. appropriate language for the situation. D. grammatical rules of English.

C - appropriate language for the situation

If you caught a fish and described its size by holding out your hands, you used a(n) _____. A. display of feelings B. emblem C. illustrator D. adapter

C - illustrator

When communication is defined as a process, this means: A. it occurs in a setting or environment. B. when there is communication, there is always feedback. C. it is always changing. D. it involves more than one person.

C - it is always changing.

Parents, friends, and teachers tell us who we are through: A. social comparisons. B. scripts. C. reflected appraisals. D. self-fulfilling prophecies

C - reflected appraisals

The way you see yourself is called: A. self-appraisal. B. self-concept. C. self-perception. D. self-fulfilling prophecy.

C - self-perception

Creativity, as presented in this book, is defined as: A. a trait restricted to artistic, inspired, visionary people. B. the ability to devise ideas unthought about before. C. the capacity to synthesize vast amounts of information and wrestle with complex problems. D. a rare and special power.

C - the capacity to synthesize vast amounts of information and wrestle with complex problems

Women's self-confidence comes primarily from _____. A. social comparisons B. their bodies C. connections and attachments D. achievements

C -connections and attachments

According to Albert Mehrabian, how much of communication is nonverbal? A. 72 percent B. 23 percent C. 48 percent D. 93 percent

D - 93 percent

Which types of symbols were defined as those that stand for ideas rather than objects? A. nonverbal symbols B. concrete symbols C. verbal symbols D. abstract symbols

D - Abstract symbols

Which of the following was not one of the text's suggestions for making small talk? A. Introduce a topic from current events. B. Be nice. C. Keep your opening lines simple. D. Be brilliant to impress others.

D - Be brilliant to impress others.

A symbol that represents an object is known as what kind of symbol? A. Conclusive B. Abstract C. Genuine D. Concrete

D - Concrete

Which of the following is NOT one of the three components of competence? A. Skill B. Motivation C. Knowledge D. Control

D - Control

Which of the following is true with respect to the roles all communicators play? A. They are established only by you and the choices you make. B. They are determined primarily by your word choices and body language. C. They complicate the communication situation to such a degree that it is impossible to understand what goes on in communication. Roles have no place in communication. D. They do not always stay the same in a relationship.

D - They do not always stay the same in a relationship.

When comparing speaking and writing, which of the following is not true? A. In writing we can predict the future impact of our words. B. We must understand the spoken message in speaking; in writing we can go over it again. C. We will get greater understanding in speaking if we use simpler words. D. We use more words in speaking than in writing.

D - We use more words in speaking than in writing

The feeling of imbalance that occurs when incoming sensory cues do not fit with other sensory cues or structures that you possess is called _____. A. deletion B. distortion C. attribution D. cognitive dissonance

D - cognitive dissonance

In social penetration theory, a relationship falls apart through the process of: A. reciprocity. B. non-disclosure. C. exchange. D. dissolution.

D - dissolution.

The ideas and feelings that a sender-receiver wants to share are known as: A. setting. B. noise. C. channel. D. messages.

D - messages

To begin a program of personal change, the textbook recommends that you: A. start anywhere, but begin at once. B. talk to friends and family members about what changes need to take place. C. wait until you have the time and energy to make changes. D. pick one area in which you would like to improve yourself.

D - pick one area in which you would like to improve yourself

Whenever a person encounters new information, perception occurs in a(n) _____. A. dual-step perceptual process B. simple, one-step perceptual process C. innumerable-step perceptual process D. three-step perceptual process

D - three-step perceptual process

The property of style by which a thought is so presented that it evokes lifelike imagery or suggestion is known as: A. powerful talk. B. clarity. C. simplicity. D. vividness.

D - vividness

True or False: A competent communicator is one who communicates successfully but not necessarily in a socially appropriate manner.

False

True or False: A hitchhiker who has his or her thumb out is using a regulator.

False

True or False: A mixed message occurs when a communicator is confused about the message he or she intends to send.

False

True or False: Fifty percent of our communication is nonverbal.

False

True or False: Generally, interpersonal communication has less verbal feedback potential than public communication.

False

True or False: Illustrators are nonverbal ways of adjusting to a communication situation.

False

True or False: Liars can be detected through their nonverbal communication.

False

True or False: Most women gain more self-confidence from social comparisons than from reflected appraisals.

False

True or False: No matter what kind of listening is involved, the one constant, unvarying characteristic that must be present is a central idea.

False

True or False: Reflected appraisals are messages we give ourselves.

False

True or False: The distance zone that you maintain when engaged in casual and personal conversations is known as social distance.

False

True or False: The perception process involves three parts: listening, absorbing, and reacting.

False

True or False: The point at which you must assign meaning to the cues, signals, and impulses - deciding what in the message is relevant and how it relates to what you already know - is at the receiving step in the ILM (Integrative Listening Model).

False

True or False: The process of strategic flexibility allows communicators to approach any and every situation using exactly the same set of behaviors.

False

True or False: Twisting and bending information out of shape is known as the process of deletion.

False

True or False: When nonverbal communication is used to regulate verbal dialogue, it complements the verbal message by adding to its meaning.

False

True or False: When you combine the elements of tempo, resonance, rhythm, and articulation, you end up with what is known as a vocal filler.

False

True or False: A change in setting may change the message value of the communication.

True

True or False: An individual's self-concept is based on the values of the individual's culture and community.

True

True or False: Appreciative listening means listening for pleasure.

True

True or False: Conversation management refers to using nonverbal cues to structure conversations.

True

True or False: Culture, values, and beliefs are all examples of perceptual filters

True

True or False: Ethical communication is a component of each of the six types of communication.

True

True or False: Expectancy violation theory suggests that when you experience violations, they have a powerful effect on your interaction patterns.

True

True or False: Females are better interpreters of nonverbal communication than males.

True

True or False: Generalization involves drawing a principle from a set of facts and then applying that principle in the future.

True

True or False: How you look at the world depends on what you think of yourself, and what you think of yourself will influence how you look at the world.

True

True or False: In the context of mental maps and the territory they represent, the accuracy of your maps is a measure of your sanity.

True

True or False: It is easier to control verbal communication than nonverbal communication.

True

True or False: Keeping a diary would be an example of intrapersonal communication.

True

True or False: Paralanguage refers to the way a person uses his or her voice.

True

True or False: Semantic noise occurs when a listener tunes out the message because of offensive language that the speaker uses.

True

True or False: Sensory acuity means paying attention to all elements in the communication environment.

True

True or False: Small group communication emphasizes problem solving.

True

True or False: Social comparisons are how we measure up to others.

True

True or False: To adjust to perceptual influences, a person should stay healthy, get rest, and exercise.

True

True or False: With regard to attractiveness, nonverbal cues are likely to be more important to males than females.

True