The casket price list: Information and use
which types of caskets are listed on your cpl?
1. caskets you USUALLY offer for sale that DO NOT require special ordering 2. alternative containers that you offer for direct cremation
what is not required to be included in your cpl?
1. customized caskets 2. list of caskets you keep in your inventory to fill pre-exisiting, pre-need contracts, but which you no longer regularly offer for sale
consumers must be able to look at the price list BEFORE
1. discussing their options 2. seeing the actual caskets
on your cpl descriptions include
1. exterior appearance ( including gauge of metal or type of wood) 2. Exterior trim 3. Interior fabric 4. photograph of casket 5. manufacturer name& model number
if you are a funeral provider and choose the option of carrying no caskets in your funeral establishment and offer to use a book containing photographs; what ELSE must be included in the book?
1. the name of your business 2. the caption : "Casket Price List" 3. the effective date for the Casket Price List 4. the retail price of each casket and alternative container that does NOT require special ordering, w/ enough descriptive information to identify it
what four pieces of information must you include on your cpl
1. the name of your business 2. the caption: "Casket Price List" 3. the effective date for the Casket Price List 4. the retail price of each casket and alternative container that does not require special ordering, w/enough information to identify it
when did the funeral rule come into effect?
April 30th, 1984
according to the funeral rule is it acceptable for the consumer to FIRST learn of casket prices by entering the casket showroom and reading price cards placed on individual caskets or by simply having the funeral director recite such information orally?
NO
is the consumer offered a casket price list for retention?
NO, only the general price list is for consumer retention
on your cpl alone would a photograph or a model number suffice description according to the funeral rule?
No
when is it appropriate to use individual price cards regarding caskets and containers?
ONLY IN ADDITION TO A CAKET PRICE LIST
when you begin discussing caskets or alternative containers you must
SHOW AND OFFER consumer the CPL , PRIOR to showing them caskets&containers
if you are conducting arrangements for a modification under a pre-need contract regarding the particular casket selection are you require by the funeral rule to offer a casket price list?
YES
if you are a funeral provider and choose the option of carrying no caskets in your funeral establishment and offer to use a book containing photographs; what must be included in the book?
all required information according to funeral rule along w/ heading " CASKET PRICE LIST" required information includes; 1.descriptive information about each casket & container which allows consumer to identify& understand the specific casket they are purchasing 2. describe exterior appearance including gauge or medal or type of wood 3. exterior trim 4. interior fabric 5. photograph of caskets& containers 6. manufacturer name and model number
what are the options of format for a cpl?
any form for eg. notebook or chart As long as information is displayed in a clear & conspicuous manner
what should be listed on your cpl?
both caskets and alternative containers
if you do not list retail prices of casket on your gpl where must you list these prices
casket price list (cpl)
the commission revised the funeral rule
early in 1994
which price list is given for consumer retention?
general price list
if a casket is temporarily out of stock what must you inform the consumer when you give them the cpl?
inform the consumer which casket is not available
what is the requirement if you offer direct cremation?
make an alternative container available
can you have a separate alternative container price list?
no
if a casket or container is temporarily out of stock does the rule require you to create a new price list?
no
if there a particular format or order according to the funeral rule of how you list your caskets or containers you offer?
no
is it a requirement of the funeral rule to display caskets and containers in a specific manner?
no
must you list according to the funeral rule variation of caskets separately?
no, you may note the fact on your cpl eg.'s include: variety of interior materials and designs or exterior hardware and finishes
as a funeral provider you opt to use a manufacturer's or supplier's casket showroom OUTSIDE of the funeral home , but you begin to discuss caskets in your place of business. WHAT DOES THE FUNERAL RULE REQUIRE YOU TO DO?
offer the casket price list at this time
if a funeral provider does not carry caskets in their showroom what is one way of displaying to the consumer caskets?
present selections through a book containing photographs of the various caskets offered for sale; along w/incorporating ALL information required for the cpl including the heading " CASKET PRICE LIST"
what is a special ordering casket?
purchasing of a casket or container that is NOT in STOCK and NOT part of your regular offerings to your customers
when it comes to using the cpl when are you required to show it to a consumer?
to anyone who asks in person about caskets or alternative containers that you offer; or inquires about prices
the purpose of descriptive information on your cpl?
to ensure consumers may identify the specific casket/ container& understand what they are purchasing
the funeral rule does not require that you display any caskets? t/f
true
if you are a funeral provider and opt out of carrying caskets within your funeral establishment but use a manufacturer's or supplier's casket showroom OUTSIDE of the funeral home; when MUST you offer the cpl?
when the discussion of casket's begins
as a funeral provider you opt to use a manufacturer's or supplier's casket showroom outside of the funeral home and you are conducting arrangements w/a family the discussion of caskets doesn't begin until you arrive at the manufacturer's or supplier's showroom. when are you required to offer the CPL?
when the discussion of casket's begins the place where the discussion is held does not matter
if you wish to give a consumer a cpl for retention, is it acceptable by the funeral rule?
yes, but it is not a requirement of the rule
Ms.Todd's father entered into a pre-need contract in 1989. If Ms. Todd chooses to upgrade the casket provided under the pre-need contract or inquires about other casket offerings. What must you show Ms.Todd when the discussion of casket's begins?
your funeral establishments current& recent Casket Price List
