Business Leadership Exam Review PART 1

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A whistleblower is a person who exposes the misdeeds of others in an attempt to divert attention from his or her own unethical behaviour.

F

As a part of the observable culture of organization, norms are the ceremonies and meetings that celebrate important occasions and performance accomplishments.

F

Oral histories and tales about dramatic sagas and incidents in life of the organization reflect the symbols element of observable culture.

F

The justice view of ethical behaviour focuses on treating people impartially and fairly according to guiding rules and standards.

F

____________ focuses on activities within a specific area of operations such as marketing, manufacturing, finance, and human resource.

Functional strategy

Decision for which solutions are readily available from past experience to solve problems that are familiar, straightforward, and clear in respect to the information needed to resolve them are called...

Programmed decisions

According to the text, the major opportunities for developing competitive advantage have traditionally included all of the following except...

Social progress

A ___________ describes a major business that operates with some autonomy within a larger enterprise

Strategic business unit

A comprehensive plan of action that identifies long-term direction for an organization and guides resource utilization to accomplish an organization's goals with sustainable competitive advantage is known as the

Strategy

An ethical dilemma occurs when a situation requires the choice of a course of action but there is no clear consensus of what is right and wrong.

T

Corporate strategy answers the question, "How can we best utilize resources to implement our business strategy?

T

Functional strategy, business strategy, and corporate strategy should be integrated in a means-end fashion to accomplish objectives and create sustainable competitive advantage.

T

Heros are the people who are singled out for special attention in an organization's observable culture.

T

Since a crisis can lead to disaster if not resolved quickly and appropriately, it should be handled through programmed decision making.

T

The individualism view of ethical behaviour is based on the belief of advancing long-term self-interests

T

An unexpected problem that can lead to disaster if not resolved quickly and appropriately is known as ___________.

A crisis

A(n) _______________ is made when a new and unfamiliar problem arises and a novel solution is crafted to meet the demands of the unique situation at hand.

Difficult decision

A ___________ budget is defined as one that allocates resources to activities based on a single estimate of costs.

Comprehensive

___________ directs the organization as a whole toward sustainable competitive advantage

Corporate strategy

Intellectual capital can be defined as...

The shared knowledge of a workforce that can be used to create wealth.


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