Chapter 01-03 Quiz

True or false: A tool or technique is much more than a software package.

True

True or false: If you assign weights to criteria based on percentage, the sum of all the criteria's weights must total 100 percent.

True

When creating a weighted scoring model, how do you identify criteria important to the project selection process? Give two examples of possible criteria for a project.

Identifying criteria that are important to a project depends upon the project and the input of the stakeholders. Two examples of criteria include cost (a dollar amount for the project, including purchasing and implementation) and time (the length of time involved in completing the project from start to finish).

In what ways do general management knowledge and skills fit into the job description of a project manager?

One of the most important skills of a project manager (as stated in the AHIMA Webinar) is the ability to motivate people to get a task done, even when they don't work directly for you. PMs have to have the ability and skills required to motivate others. The PM can't do all of the work herself.

Describe how problems, opportunities, and directives can drive the project selection process.

Problems are probably the most common driver of the project selection process. A problem occurs (e.g., an emergency situation with no established protocols) and as a result, management determines that a project should be implemented to rectify the problem (establishing emergency protocols and procedures). Opportunities drive the project selection process when an employee recognizes room for growth. Perhaps they have a friend who would make a good employee, but there is no corporate employee referral program in place. This provides an opportunity for a project. Directives drive project selection because they are required. A CMS directive to implement a new procedure will require a hospital or other healthcare organization to develop a project so as to remain in compliance.

____________________ are the people involved in or affected by project activities and include sponsor, project team, support staff, customers, users, suppliers, and even opponents to the project.

Stakeholders

Why is it important to have standards or guidelines for performing project management functions?

Standards are descriptions of best practices for completing projects. Standards enable PMs and team members to have a general idea of what expectations are for project planning, execution and completion. Although different fields have different requirements (e.g., auto industry vs healthcare) and project scope can vary widely (e.g., small hardware implementation in one office vs. systemwide EHR rollout) the standards of project management for each are the same.

A SWOT analysis involves the examination of Strengths, Weaknesses, Opportunities, and ______________________

Threats

Based on the project that we have selected in our class (RHIT Exam), list 4 stakeholders.

Tri-C HIMT students Tri-C Instructors HIMT Program Director (Mrs. Loflin) Non Tri-C/External HIMT students who may utilize published resources

If a project cost is only $100 up front and its annual benefits are $20/year, what is its payback period? a. 5 years b. 6 years c. 4 years d. 3 years

a. 5 years

_______________ is the application of knowledge, skills, tools and techniques to project activities to meet project management requirements. a. Project management b. Requirements management c. Program management d. Project portfolio

a. Project management

After assigning weights for the criteria and scores for each project, you calculate a weighted score for each project by multiplying the weight for each criterion by its score and _________ the resulting values. a. adding b. subtracting c. multiplying d. dividing

a. adding

Which of the following is not a project management process group? a. analyzing b. closing c. planning d. initiating

a. analyzing

By grouping projects into ____, organizations can better tie their projects to meeting strategic goals. a. portfolios b. applications c. suites d. collections

a. portfolios

A crucial part of the project charter is the ____ section, where key project stakeholders sign the document to acknowledge their agreement on the need for the project. a. sign-off b. membership c. revision d. acknowledgement

a. sign-off

One of the main tasks normally involved in project initiation is to identify project ____________. a. stakeholders b. shareholders c. critics d. analysts

a. stakeholders

__________ is a set of principles that guide our decision making based on personal values of what is "right" and "wrong." a. Religion b. Ethics c. Values d. Morality

b. Ethics

A ____________ is a product or service produced or provided as part of a project. a. process b. deliverable c. requirement d. result

b. deliverable

Conducting work in a(n) ____ manner helps the profession earn the confidence of the public, employers, employees, and project team members. a. secretive b. ethical c. legalistic d. highhanded

b. ethical

In which process group do you normally produce the main deliverables of a project? a. closing b. executing c. initiating d. planning

b. executing

A program _________ provides leadership and direction for the project managers heading the projects within the program. a. facilitator b. manager c. organizer d. director

b. manager

Three primary methods for determining the projected financial value of projects include net present value analysis, return on investment, and __________ analysis. a. environmental impact b. payback c. efficiency d. growth

b. payback

What document formally recognizes the existence of a project and provides direction on the project's objectives and management? a. business case b. project charter c. stakeholder management strategy d. stakeholder register

b. project charter

A(n) _________ scoring model is a tool that provides a systematic process for selecting projects based on many criteria. a. variable b. weighted c. biased d. opportunity

b. weighted

What pre-initiating task can be done to justify investing in a project? a. a business plan b. a project charter c. a business case d. a loan application

c. a business case

Portfolio managers must have strong ____________ skills and understand how projects and programs can contribute to meeting strategic goals. a. business and organizational b. tactical and strategic c. financial and analytical d. leadership and management

c. financial and analytical

Which of the following is not part of the triple constraint of project management? a. meeting cost goals b. meeting time goals c. meeting communications goals d. meeting scope goals

c. meeting communications goals

The three spheres of systems management are business, technology, and _________________? a. people b. process c. organization d. opportunities

c. organization

An organization should consider only projects with a ____ NPV if financial value is a key criterion for project selection. a. zero b. well-defined c. positive d. negative

c. positive

A _______________ is a temporary endeavor undertaken to create a unique product, service, or result. a. portfolio b. program c. project d. process

c. project

Which project document should not be made available to all key project stakeholders due to its sensitive nature? a. business case b. project charter c. stakeholder analysis d. stakeholder register

c. stakeholder analysis

Many organizations claim that using project management _________. a. diminishes customer relations b. reduces internal coordination c. lengthens development time d. lowers costs

d. lowers costs

You can create a __________ with branches radiating out from a core idea to help perform a SWOT analysis. a. strategy tree b. star diagram c. network diagram d. mind map

d. mind map

PMI recently added a tenth knowledge area, project ___________ management. a. procurement b. quality c. human resource d. stakeholder

d. stakeholder

Even though a company might work on similar projects over and over again, such as building houses, providing training courses, or developing specific types of products, there are unique challenges because all projects involve ____________. a. people b. competition c. progressive elaboration d. uncertainty

d. uncertainty