Chapter 8 Quiz

Which of the following statements about HR demand forecasting is true?

HR demand forecasting is an internal labor supply forecast.

_____ is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

Human resource management

_____ is the assignment of various functions, like human resource management, accounting, or legal work, to outside firms.

Outsourcing

_____ is the attempt to find and attract qualified job applicants in the external labor market.

Recruitment

Which of the following statements about unemployment compensation is true?

Unemployment compensation provides former employees with money for a certain period while they are unemployed.

Which of the following describes the first step in the union organizing process?

Union makes contact with employees.

The U.S. Pentagon offers childcare for its employees. It pays Aramark to provide its employees with this service. The Pentagon uses _____ to care for its employees' children.

outsourcing

When union members carry signs and march near the entrance of their employer to publicize their view of the dispute and discourage customers, they are engaging in:

picketing

Management's refusal to let workers enter a plant or building to work is a:

lockout

Programmed instruction:

is a self-paced, highly structured training method

When Tyree Elliott was hired as a public relations advisor to the CEO of a Fortune 500 company, he welcomed the help he received from Rae Rogers, a senior manager. Rogers was able to show Elliott the places where trouble was likely to occur, the likes and dislikes of the CEO, and how to do the best job possible. Which of the following statements describes what was going on in this situation?

Rogers was assuming the role of a mentor.

Which of the following statements about national unions is true?

The number of national unions has steadily declined since the early 20th century.

Which of the following is a type of on-the-job training?

apprenticeship

_____ refers to the core values and beliefs that support the mission and the business model of the firm and guide employee behavior.

corporate culture

The first type of training and development a new employee will be exposed to is:

employee orientation

A ______ is a formal complaint, by an employee or by the union that management has violated some part of the contract.

grievance

During a typical employee performance appraisal, the employee's supervisor evaluates the employee's work in terms of:

his or her contribution to the organization

The tool most widely used in making hiring decisions is the:

selection interview

Protected classes are:

specific groups that are protected against employment discrimination

Howard Cho has been hired by Greenwood Enterprises to work on an assembly line in its small engine division. He understands that he will be on probation for 30 days and then must join the union. Cho Enterprise has a(n)_____ shop.

union