Compensation

many of the companies known to be using person-focused pay systems generally employ no fewer than ________ employees

150

the CPI represents the average price changes for the price of goods and services in how many regions

4

the ________ is the most commonly used method for tracking cost changes throughout the US

CPI

who leads the process of analyzing jobs?

HR specialists

what are competencies?

a competency refers to an individual's capability to orchestrate and apply combinations of knowledge and skills consistently over time and to perform work successfully in required work situations

this causes compensation survey data to become obsolete fairly quickly

a lag time between data collection and data usage

according to the EEOC, ________ refers to a present competence to perform an observable behavior

ability

the ________ ranking method orders jobs by extremes as committee members determine the most and least valuable jobs until all jobs have been evaluated

alternation

which job evaluation method entails ordering jobs on the basis of extremes?

alternation ranking

which of the following are the two types of central tendency measures that are pertinent to compensation

arithmetic mean and median

________ skills information describes developed capacities that facilitate learning or the more rapid acquisition of knowledge

basic

there are used a reference points for setting pay levels

benchmark jobs

which of the following are reference points against which jobs with a company are judged

benchmark jobs

which type of jobs provides reference points to judge against other jobs within a company

benchmark jobs

what is a reason many European and Pacific Rim employees are better skilled and able to work more productively than American workers?

both European and Pacific Rim economies provide a higher quality of academic preparation and workplace learning for the non-college portions of their work forces

narrowly defined jobs can create which type of problem

bureaucracy

Sarah works at a federal government agency. her pay rate is determined by her GS level and work seniority. which type of job-content evaluation approach was used to categorize her job

classification plans

there are the salient job characteristics that are the general basis for job evaluations and are used to establish relative pay rates

compensable factors

what surveys are tools used by employers to determine the pay levels needed to recruit highly qualified employees

compensation

in which type of document do compensation professionals represent the selection and implementation of pay level and pay mix policies over a specified time period, usually one year?

compensation plan

a ________ model specifies and defines all the knowledge and skills necessary for success in a group of jobs that are set within an industry context

competency

which compensation approach refers to three types of person-focused pay programs?

competency-based

compensation surveys are typically focused on what two factors

competitors' wage and salary practices

manufacturing companies that use assembly lines where one employee's job depends on the work of at least one other employee can be described as which of the following settings?

continuous process

a company that deigns, manufactures, and sells only Halloween costumes would probably benefit most from this model

cross-departmental

this type of person-focused pay plan can result in lending an employee from one area in the company to other areas

cross-departmental

which of the following costs is NOT associated with the use of person-focused pay programs? a. payroll b. overhead c. training d. recruitment

d. recruitment

valid and reliable job evaluations result from what two conditions

data from multiple sources; using multiple collection methods

James, who is a clerical employee of a university, has been trained to perform several kinds of record-keeping tasks. he maintains employee attendance records, schedules salespeople's work shifts, and monitors the use of office supplies for reordering. which type of knowledge is necessary to perform all three of these tasks?

depth

________ of skills is the level of expertise or specialization an employee brings to a job

depth

this term refers to the level of specialization or expertise an employee possesses in a particular job

depth of skills

what is one of the four "universal compensable factors"

effort

universal compensable factors are derived from which federal act

equal pay act

what does quartile 3 represent

figures that fall below 75%

person-focused pay programs that emphasize vertical skills work well at manufacturing companies that organize work flow around which type of organization?

high performance work teams

employees who take advantage of person-focused pay program opportunities may experience what?

higher likelihood of remaining employed during periods of business slowdown

________ skills refer to similar skills or knowledge

horizontal

when a filing clerk is trained to maintain employee attendance records, it is an example of acquiring which type of skills?

horizontal

evidence suggests that person-focused pay programs lead to which of the following?

increased employee commitment

________ describe preferences for work environments and outcomes

interests

when using compensation survey data, statistical analyses are used to integrate this with the external market, in order to determine pay rates

internal job structures

this clearly defines the relative value of each job among all jobs within a company

internally consistent compensation system

what is NOT true for internally consistent compensation systems

internally consistent compensation systems are created through job analysis and evaluation

what is a characteristic of job-based pay?

it compensates employees for the jobs they currently perform

what is the main effect created by the revisions to the ADA regulations passed in 2008?

it is now easier for an individual seeking protections under the ADA to establish a disability within the meaning of the ADA

________ is a descriptive process

job analysis

a reliable ________ yields consistent results under similar conditions, when multiple analysts reach the same conclusion about the major duties that comprise a position

job analysis

this is a systematic process for gathering, documenting, and analyzing information in order to describe jobs

job analysis

what describes job duties, tasks, and relevant factors needed to perform a job adequately?

job content

________ refers to a job design approach that creates more intrinsically motivating and interesting work environments

job enrichment

this term reflects an approach to job design that results in the development of more intrinsically motivating and interesting work

job enrichment

this is the systematic process for recognizing differences in the relative worth among a set of jobs and for establishing pay differentials accordingly

job evaluation

in the regression analysis formula, what does the X represent

job evaluation points

which source is generally able to provide the most extensive and detailed information about how job duties are performed?

job incumbents

which process can companies use to make corrections for differences between their jobs and external benchmark jobs

job leveling

this section concisely summarized the job with two to four descriptive statements

job summary

in an auto manufacturing company, installing a windshield on the assembly line represents a ________

job task

these indicate the name of each job within a company's job structure

job titles

________ pay compensates employees for the work they currently perform

job-based

which pay plan generally rewards employees for meeting work objectives

job-based

which type of pay program applies to an organization-wide context because employees earn base pay rates for the jobs they perform?

job-based

a ________ plan encourages employees to develop skills and learn to perform jobs from different job families

job-point accrual

which pay model promotes learning and skills development for a wide variety of jobs from different job families?

job-point accrual

what is the fundamental principle of internally consistent compensation systems?

jobs that require higher qualifications should be paid more than jobs that require lower qualification

what two things are considered job evaluation techniques

marked-based and job content

which type of job evaluation plan is used when the company chooses to assign job pay rates that are neither too low nor too high relative to the market

market-based

how often is the consumer price index calculated for the US

monthly

generalized work activities, organizational context, and work context are requirements under which O*NET category

occupation

________ refers to a group of two or more jobs that are based on similar work characteristics, duties, and responsibilities

occupational classification

if the mean salary for B42DA Inc., is $30,000 and the median salary is $32,000, what would Yolanda's salary of $165,000 be considered

outlier

in statistical analysis, which of the following is used to signify extreme observations

outliers

compensations professionals integrate the internal job structure with the external market pay rates identified through compensation surveys, and this integration reveals what

pay rates that reflect both the company's and the external market's valuation of jobs

this type of pay program rewards employees for successfully learning specific curricula

pay-for-knowledge

this type of pay system rewards employees for successfully acquiring new job-related knowledge

person-focused pay

a HR manager of a company decides to change the current job-content valuation technique by using a quantitative methodology. he thinks that the old approach fails to balance internal and external considerations while evaluating jobs. which type of job evaluation technique do you suggest for this HR manager

point method`

a ________ is a collection of tasks constituting the total work assignment of a single worker

position

developing internally consistent job structures affects the competitive strategy of a company. what is a potential constraint on competitive strategy

potentially creating far more bureaucratization within an organization

which type of organizations use classification plans more prevalently

public sector organizations

________ allow compensation professionals to describe the distribution of data based on four groupings

quartiles

Wei is the HR manager of a manufacturing facility that has used the cross-departmental system and has notices that absenteeism rates have been significantly lower since implementing this system. As a result, Wei may tell the managers that the company is able to do what?

reduce size of the workforce

________ represent the fields of potentially qualified candidates for particular jobs

relevant labor markets

Jose Escobar conducts a survey of salaries at ERL Enterprises and finds that 50% of the workers fall below the market pay average of $32,000. in which quartile do the workers at ERL Enterprises fall

second

in this team, members learn scheduling, coordinating, training, leadership. which of the following describes this type of work team?

self-regulatory

George owns a small public relations firm and customer courtesy is considered to be the most important factor in all of the jobs. which job-content evaluation approach is George likely to use?

simple ranking plans

which person-focused model links pay levels to increased knowledge and skills within the same general job category

skill blocks

in the garment factory of the XYZ Co., line workers are trained to work at different manufacturing steps such as grading, cutting, sewing and assembling, pressing, etc. XYZ Co.'s strategy of training is an example of what?

skill variety

both unions and contractors, who employ carpenters, use ________ pay plans.

skill-based

which of the following pay systems is used by unions and contractors to reward their carpenters for increasing carpentry abilities?

skill-based

Jamie earned a raise in pay when he finished the training for the Technician 2 position. he will receive another raise when he finishes the training for the Technician 3 position. the company is probably using which type of model?

stair-step

this term refers to the distance of each salary figure from the mean

standard deviation

which of the following are the three measures of dispersion

standard deviation, quartile, percentile

________ is defined as an in-depth examination of the external and internal environmental factors that are likely to have the greatest impact on the future of the company

strategic analysis

what entails an examination of a company's external market context and internal factors

strategic analysis

market-based job evaluation uses which approach to collect data to determine prevailing pay rates

surveys

what are the two main reasons given for adopting person-focused programs?

technological innovations and increased global competition

this model is geared to promoting staffing flexibility in a company by training employees in one area of the company with some of the critical skills that are needed to perform effectively in another area of the company

the cross-departmental

what does it mean when the distribution of data is skewed to the right

the lower frequency of larger values and the mean is greater than the median

which one of the following would be correct regarding person-focused pay programs

the stair-step model addresses depth, while the skill blocks model emphasized both horizontal and vertical skills

person-focused pay programs depend, in large part, on well-designed ________ programs

training

this is considered "at the heart" of person-focused pay programs

training

a job analysis method is ________ if it accurately assesses each job's duties

valid

________ represents the amount of spread or dispersion in a set of data

variation

________ skills are those skills typically considered supervisory

vertical

employees would need to learn these types of skills in order to develop self-managed work teams

vertical

________ information describes physical and social factors that influence the nature of work

work context

abilities, interests, and work styles are elements for which O*NET category

worker characteristics

one of the essential skills that software development engineers must have is the proficiency in at least one of the modern computer programming languages, such as Java or C++. this must be indicated in which part of the job analysis description?

worker requirement

________ are the social context or physical environment where work will be performed

working conditions