DECA Test Questions Week 1

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Following Legal Procedure

A jurisdiction's judicial system strives to treat all parties fairly by:

Increase revenues

A primary reason that businesses expand their operations in foreign countries is to:

Use touch points to create positive customer experiences

An important aspect of fulfilling a company's brand promise is to:

Purchase higher quantities of the sale items in a timely manner

Chadwell's Toy Palace is planning a "buy one, get one free" sale for some popular toys. What will the store need to do to ensure that there are enough products available to meet the changing demand?

Are meaningful to the note-taker

Effect note-taking involves summarizing key concepts in ways that:

Needs to maintain tight control over a product

It is often best for a business to use an exclusive distribution pattern when it:

Taking steps to minimize barriers

One way to demonstrate active listening is by:

Contact the customer and ask him/her what color he/she wants

Sasha has just received a fax order from a customer. The customer has requested six of each of a certain product, but has not indicated the desired color. What can Sandra do to make sure that the customer receives the desired product?

Discourage innovation

Slotting allowances are an ethical issue that businesses must consider because these types of fees can:

Streamline communication between buyers and sellers

The primary advantage to businesses using electronic data interchange (EDI) systems in the channel management function is that the systems:

Contact Information

What component is important to include in all types of inquiry letters?

A statement of the report's purpose

What should be the first section of an executive summary contain?

Instant messaging

What type of software program allows a business employee and a customer to communicate in real time from a computer by typing text?

Be prepared to provide an update

When participating in a project-status meeting, it is important for a participant to:

Wage regulations

Which of the following is a legal factor that may affect the business environment:

Scrambled Merchandising

Which of the following is a situation in which horizontal conflict may occur among channel members:


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