Ethics

Kohlberg's stage of moral development in which moral reasoning is based on reward and punishment from those in authority is the a. pre-moral stage b. pre-conventional stage c. post-conventional stage d. conventional stage

b

a declaration or public statement of professional standards of right and wrong conduct defines a a. code of conduct b. code of ethics c. philosophy d. ethnicity

b

all of the following would be considered an allied service EXCEPT a. the clergy b. the public agency c. a florist d. a cemeterian

b

fidelity to moral principles is the definition of a. honesty b. integrity c. morality d. ethics

b

which of the following is not a good personal ethical trait a. honesty b. infidelit c. good citizenship d. community service

b

a term that is synonymous with ethical and that refers to the customs, values, and standards of practice of a group, age, or theory intended to be timeless is a. integrity b. honesty c. moral d. philosophical

c

what is good and moral in business transactions is the definition of a. the golden rule b. a code of conduct c. business ethics d. business regulations

c

when making pre-need arrangements, a good ethical practice is to a. makes changes to the final agreement after the family has left b. leave most spaces blank so the funeral director can make any changes needed c. secure all funeral home records in a safe place d. give all documentation to the press

c

which of the following consists of the rules, ideas, and the beliefs shared by members of society for living and dying, which are learned directly or indirectly a. ethics b. philosophy c. culture d. religion

c

which of the following would be the best example of ethnicity a. native american b. asian c. jewish d. causcasian

c

an ethical funeral director is expected to be knowledgeable and give factual representation of all of the following EXCEPT a. disposition options b. merchandise selections c. financial issues d. all known religious practices

d

a philosophy that does not focus on the worship of a god or gods is considered to be a. non-theistic b. pre-conventional c. polytheistic d. conventional

a

beliefs that are held in high esteem are a. values b. norms c. laws d. rules

a

when with a family during an arrangement conference, it is good ethical practice to a. provide the family with documentation of all business transactions b. demand that the family use your flower shop c. guide the family to the mid-line casket sales d. inform the family of all gossip heard about the deceased

a

which of the following is considered to be a component of a funeral director's individual relationships a. his or her relationship with family b. his or her relationship with a florist c. his or her relationship with the clergy d. his or her relationship with the military

a

which of the following is not an allied profession or service to the funeral industry a. banking professional b. social workers c. vital statistics d. nurses

a

all of the following would be considered part of a funeral director's individual/personal ethics EXCEPT a. his or her citizenship b. his or her relationship to allied professions c. his or her integrity d. his or her honesty

b

if a person complies with the laws of his or her community solely because of fear of going to prison, which stage of kohlberg's moral development are they complying with a. the pr-moral stage b. the pre-conventional stage c. the post-conventional stage d. the conventional stage

b

moral principles that vary with circumstances are referred to as a. values b. situational ethics c. motives d. situational norms

b

which of the following terms means related, as in related professions a. clients b. allied c. interns d. employess

b

which of the following terms is defined as having a sense of honor, and fair dealing a. motives b. morality c. honesty d. ethical

c

in reference to ethics, advice given to someone else to help them with a problem is termed a. counseling b. stipulating c. motivating d. situational ethics

a

in choosing you source of supply of caskets, the most important qualification of the manufacturer is a. a sales representative who keeps you informed regarding your competitor b. a policy of standing behind their product c. but from all companies to maintain your "nice guy" image d. buy from the largest manufacturers only

b

law is defined as a. the mores of society b. the rules that govern society c. a set of values, ideas, and opinions of society d. a cultural pattern of behavior

b

in maintaining a high standard of conduct with a competitor the funeral director would be wise to a. stress employee continuing education b. provide complete privacy in the preparation of the body c. respect the bereaved family's choice of a funeral establishment d. refrain from fraudulent business practice

c

a culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings is known as a. philosophy b. a code of ethics c. philosophy d. religion

d

which of the following is an example of unethical publicity a. dignified commercials b. printed advertisements c. goodwill d. fraudulent promotion

d

which of the following is not good ethical behavior in regard to treatment of the deceased a. thoroughness of preparation of the deceased b. concern for the dignity of the deceased c. cleanliness d. necromania

d

which of the following would be part of a funeral director's individual/personal ethics a. dishonesty b. deceit c. selfishness d. professionalism

d

principles of morality, including both science of goods and the nature of right is a. etiquette b. eucharist c. ethics d. evidence

c

the set of values, ideas, and opinions of an individual or group is known as a. ethnics b. law c. religion d. philosophy

d

a philosophy that focuses on the worship of a god or gods is called a. a theistic philosophy b. a pre-moral philosophy c. kohberg's philosophy d. a non-theistic philosophy

a

which of the following is considered unethical publicity for a funeral director a. privacy in information b. continuing education c. misrepresentation in warranties d. personal obligation to written agreements

c

a reason or desire that acts as a catalyst to spur one to a specific action is called a. a motive b. empathy c. situational ethics d. a philosphy

a

a system or code of morals of a particular philosopher, religion, group, or profession is called a. code of ethics b. metaphysics c. philosophy d. ontology

a

all of the following statements are true of ethics EXCEPT a. the ethics are imposed externally b. that a standard of ethics is concerned with motives c. that ethics is concerned with the interest of society d. that ethics is concerned with the interest of the individual

a

all of the following would be considered fiduciary components of pre-funded funeral arrangements EXCEPT a. maintaining the privacy and security of the arrangement b. determining the funding methods c. the commissions associated with the arrangements d. disclosures

a

ethics is probably best defined a. as the discipline dealing with moral duty and obligation b. one's personal conduct in recognizing the dignity of mankind c. maintaining a non-judgmental attitude toward one's clientele d. a code assumed by the funeral profession

a

kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them is the a, pre-moral stage b. pre-conventional stage c. post-conventional stage d. conventional stage

a

the ethical funeral director should not a. advise each family what casket they should select b. treat all families the same, regardless of the merchandise and service purchased c. dispose of personal effects according to the wishes of the family d. keep discussions with families confidential

a

when dealing responsibly with the media, an ethical funeral director should a. be discrete in the information he or she releases b. answer all question proposed by a known member of the press c. refuse to answer any questions proposed by the media d. relate only positive facts concerning the deceased

a

which of the following is not a good example of ethical employer-employee relationship a. favoritism b. healthy working conditions c. adequate compensation d. professional personal appearance

a

which of the following would be an ethical obligation to your professional association a. to share time and talents b. create dissent among members c. spend budgeted association funds for personal use d. use association for personal gains

a

with regard to colleagues, an ethical funeral director should be willing to do all of the following EXCEPT a. share profits with less fortunate funeral directors b. share personnel and equipment c. develop his or her professional image d. become involved in professional associations

a

with respect to the funeral industry, private and governmental agencies are examples of a. allied services b. allied professions c. alien services d. alien professions

a

all of the following are true of laws EXCEPT a. they are concerned with conduct b. they are imposed internally c. they are concerned with the interest of society d. they are concerned with acts

b

all of the following would be considered components of an ethical funeral director's employer-employee relationship EXCEPT a. continuing education b. the employee's religious background c. personal appearance d. training

b

if a person considered universal moral principles to supersede the authority of the group, he or she is complying with which kohlberg's stages of moral development a. the post-moral stage b. the post conventional stage c. the pre-moral stage d. the moral stage

b

in regard to professional boards, the ethical funeral director should not a. keep up with changes in the law b. only abide by the rules that he agrees with c. keep a good working relationship with individual board members d. support all board rules and regulations

b

in regards to competitive relationships, which of the following is not a good ethical practice a. good community image b. defamation of competitor c. understanding d. cooperation

b

with respect to ethics, the term citizenship refers to a. the country lived in or a person's claim to national origin b. the behavior or character of an individual viewed as a member of society c. the cultural heritage or identity of a group which are learned directly or indirectly

b

with respect to pre-need funeral arrangements, all of the following records should be kept on file at the funeral home except a. oral wishes of the client b. preferences of family members who have not signed the contract c. the pre-need funeral contract d. the price descriptions and the price list of the merchandise chosen

b

according to Kohlber, stage of moral development in which the individual considers universal moral principles which supersede the authority of the group is called a. premoral stage b. pre-conventional stage c. post-conventional stage d. conventional stage

c

in his ethical obligations to various professional associations, the funeral director should a. strive toward self-improvement b. discredit his competitors c. urge professional solidarity d. influence family choices and desires

c

in regard to employer-employee relationships, the ethical funeral director should a. hire only male interns, due to weight lifting requirements b. ignore suspected falsified records of potentially outstanding employees c. provide environmentally safe working conditions d. overlook incomplete record-keeping by interns, provided they have adequate embalming skills

c

maintaining discreet client relationships would fulfill what ethical practice a. service selection b. custody and/or trusteeship of property c. confidential responsibility d. financial circumstances

c

the ethical funeral director should a. decline to provide services for a person from a different community b. always charge a fee for aftercare counseling c. provide professional service to all who apply d. take care of the remains of only those who can afford his or her services

c

the state attorney general of a given state rquires a $10 fee for each pre-need contract wrtten. This would be an example of a. a value b. a philosophy c. a law d. a more

c

which of the following is a consideration in the funeral director's community relationships a. the relationship with his or her own family b. the funeral director's honesty c. the funeral director's relationship with the clergy d. the funeral director's citizenship

c

which of the following is a good ethical behavior in regard to treatment of the deceased a. allow anyone in the preparation room who wishes to view an embalming operation b. joke about the remains in order to release tension c. cleanliness in the preparation room d. make large incisions to expose a large portion of the vessels

c

which of the following is a reason to have continued education in funeral service a. good way to meet different people b. it reinforces to the employee that you're not as smart as you think c. good for self improvement d. good way to take a vacation at the business's expense

c

which of the following is an allied professional or service that the ethical funeral director is professionally concerned with a. postal service b. teamsters union c. organ donation d. internal revenue service

c

which of the following is an ethical obligation that a funeral director owes to this professional association a. non-participation b. let other members do all the work c. participate in continuing education d. no need to attend regular meetings

c

with personal effects of a deceased in his custody the ethical funeral director should not a. consult the family as to their proper disposition b. treat the effects with extreme care c. place them in a bag and leave them in the preparation room d. inventory each item to protect the funeral home's liabiltiy

c

a stage of moral development in which the expectations of the social group (family, community, and nation) are supported and maintained is known as the a. pre-conventional stage b. post-conventional stage c. pre-moral stage d. conventional stage

d

all of the following are examples of kohlberg's stages of moral development EXCEPT a. the pre-conventional stage b. the conventional stage c. the pre-moral stage d. the moral stage

d

all of the following ethical standards apply to the deceased while under the care of the funeral home or embalming service EXCEPT a. thoroughness in the preparation of the body b. there should be concern for the dignity of the decreased body c. confidentiality and privacy policies should be maintained d. embalming should be completed as quickly as possible without regard to proper case analysis

d

which of the following is a rule of ethical conduct that is found in most major religions a. the pre-moral rule b. the divine rule c. the platinum rule d. the golden rule

d

that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions is a. religion b. ethics c. sociology d. psychology

b

when a funeral director makes funeral arrangements with a family, he should a. divulge confidential information regarding the arrangements b. be factual and knowledgeable c. serve the family "better" if they purchase an expensive casket d. advise the family as to what casket they should select

b

which of the following denotes good professional ethics in community relationships a. frequenting the local drug dealer b. speaking to a local church group c. playing poker at the local tavern d. joining the local KKK chapter

b

which of the following is a desirable characteristic of an ethical funeral director a. likes to gossip about competitors b. compassionate c. divulges confidential information d. unprofessional

b

which of the following is not considered ethical in regard to the deceased body a. professional procedures b. allowing a personal friend to watch the embalming procedure c. care and concern for the dignity of thr decreased body d. cleanliness

b

which of the following should not be discussed in the funeral arrangement conference a. vital statistics b. educational programs c. alternatives to the traditional funeral d. general price list

b

if a funeral director receives the remains from another funeral home and the conditions are below standard, he should a. call the local health officer without delay b. report it to the secretary of the board of funeral directors and embalmers c. call the sending funeral home d. attempt to make the remains presentable before viewing

d

in recognizing ethical standards in his professional responsibility to the press, the funeral director a. must abide by state board rules and regulations b. should exemplify a positive image of funeral service c. should exercise prudent operational and management procedures d. must exercise discretion in releasing confidential information

d

in regard to an ethical funeral director's relationship with his competitors, which of the following is considered a proper goal a. defamation b. gossip c. selfishness d. cooperation

d

the cultural heritage or identity of a group, based on factors such as language or country of origin is known as a. citizenship b. culture c. race d. ethnicity

d

which of the following is an ethical consideration in regard to the care of the deceased body a. cleanliness of the facilities b. entrusted care by the family c. accuracy of business and family records d. personal appearance

b

in regard to employer - employee relationships, the ethical funeral director should a. not be concerned with healthy work conditions b. try to hire all employees c. provide thorough training d. tell his employees their faults in front of othres

c