Hospitality Test 2, HRT Chapter 10, Chapter 10 Quiz, HRT 2000, HB 100 FINAL, HB 100 FINAL, Chapter 11: Clubs, Ch. 9, CHAPTER 9, 10, 11, Chapter 9
The cruise market has accommodated about ___ of Americans.
17%
Rail travel in the United States was established around the
1830s
Nevada legalized gambling in
1931
Nevada legalized gambling in 1910 1931 1941 1950
1931
The first modern casino in Las Vegas was opened on the strip in
1941
The first modern casino in Las Vegas was opened on the strip in 1931 1941 1947 1951
1941
Atlantic City legalized casino gambling in
1976
Atlantic City legalized casino gambling in 1947 1961 1970 1976
1976
Tribal gambling now consists of more than ___ tribes in ___ states. 150 / 25 200 / 30 250 / 35 300 / 35
200 / 30
Tribal gambling now consists of more than ___ tribes in ___ states.
200/30
The pleasure traveler constitutes what percentage of the rental car market?
30%
National parks in the United States typically see approximately
300 million visitors per year
National parks in the United States typically see approximately a) 150 million visitors per year b) 250 million visitors per year c) 300 million visitors per year d) 400 million visitors per year
300 million visitors per year
How many country clubs?
6,000
The origins of gambling are _______ years old 2,500 5,000 6,500 7,000
7,000
The origins of gambling are _______ years old
7000
Social Clubs
Allow members to enjoy one another's company; members represent many different professions, yet they have similar socioeconomic backgrounds
How many private clubs in America?
Approximately 14,000
The fastest growing sector of casino gaming in the world is Native American Las Vegas Europe Asia
Asia
The fastest growing sector of casino gaming in the world is:
Asia
the fastest growing sector of casino gaming in the world is
Asia
Which type of event would be planned two to five years in advance and the destination is a determining factor in the planning process: Corporate Event, Charity or Fundraising Event, Association Event, Social Event?
Association Event
Las Vegas and what other city are the most popular gaming entertainment resort cities in the United States?
Atlantic City
Las Vegas and what other city are the most popular gaming entertainment resort cities in the United States? Reno New Orleans San Diego Atlantic City
Atlantic City
First metropolitan park system was established in:
Boston 1892
The first metropolitan park system was established in
Boston in 1892
The first metropolitan park system was established in Boston in 1892 Philadelphia in 1869 Washington, D.C. in 1898 Baltimore in 1902
Boston in 1892
The first metropolitan park system was established in:
Boston in 1892
The Supreme Court allowed Indian reservation gambling in 1987 with the _______ decision
Cabazon
The Supreme Court allowed Indian reservation gambling in 1987 with the _______ decision Arizona Mallory Cabazon Fernandez
Cabazon
The Supreme Court allowed Indian reservation gambling in 1987 with the _______ decision.
Cabazon
the supreme court allowed indian reservation gambling in 1987 with the _____ decision
Cabazon
Military Clubs
Cater to noncommissioned officers and enlisted officers
Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event: Corporate Event, Charity or Fundraising Event, Association Event, Social Event?
Charity or Fundraising Event
Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event?
Charity or fundraising event
Which of the following is the primary difference between club management and hotel management?
Club members feel more ownership of the property than hotel guests
Which of the following is the primary difference between club management and hotel management?
Club members feel more ownership of the property than hotel guests.
Which of the following is the primary difference between club management and hotel management? Clubs are used more frequently than hotels. Hotels offer more services than clubs. Club members feel more ownership of the property than hotel guests. Hotels cost more to operate.
Club members feel more ownership of the property than hotel guests.
which of the following is a primary difference between club management and hotel managent?
Club members feel more ownership of the property than hotel guests.
Key players in club industry
ClubCorp & WCI Communities
Which of the following was NOT one of the ancient wonders of the world? Temple of Artemis at Ephesus Statue of Zeus at Olympia incorrect Colossus of Rhodes in Greece Colosseum in Rome
Colosseum in Rome
Which of the following characteristics would not be considered necessary in a convention and visitors bureau career?
Comprehensive knowledge of classical cooking
The payment exchanged for the promise(s) stated in a contract is called the:
Consideration
Cities often establish an organization to attract and retain visitors. This is called
Convention and Visitors Bureau
Which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony?
Corporate event
An example of a popular ecotourism destination is
Costa Rica
A service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a
Destination Management Company
A service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a:
Destination Management Company
Knott's Berry Farms
During the 1920s in Buena Park, California, Knott's Berry Farm was a berry farm and a tea room
The first modern casino resort opened in 1941 on the las vegas strip was the
El Rancho Vegas
Full membership at a country club
Enables members to use all the facilities all the time
What are the five initial career tracks in the gaming industry?
Entertainment operations, Retail operations, Casino operations, Food & Beverage operations and Hotel operations
_____ is the set of moral principle and values that people use to answer questions about what is right and wrong
Ethics
What event's purpose is usually related to the agriculture industry and evokes memories of games, attractions, and fun foods: Mardi Gras, Festivals, Fairs, Oktoberfest?
Fairs
Wet n' Wild
First major water park in the U.S. In 1998, owner George Millay sold the Orlando Park to Universal Studios Recreation Group
Which of the following is NOT one of the five functional areas casino operations? Casino services Marketing Food and Beverage Human Resources
Food and Beverage
country club
Foodservice, a pool, a tennis court, and a golf course are all services offered in a(n)
Professional Clubs
For people in the same profession
______ manages the work of line employees
Frontline managers
The two major themes of Epcot are? Tomorrowland and Fantasyland Future World and World Showcase Fantasyland and Adventureland Frontierland and Tomorrowland
Future World and World Showcase
Dining Clubs
Generally located in large city office buildings
What is the primary outcome of the responsibilities of a convention and visitors bureau?
Generate and increase revenues for the city
What is the primary outcome of the responsibilities of a convention and visitors bureau?
Generate and increase revenues of a city
Athletic Clubs
Gives city workers and residents an opportunity to work out, swim, play squash and/or racquetball, and so on
The most visited National Park is Death Valley Great Smokey Mountains Grand Tetons Yosemite Yellowstone
Great Smokey Mountains
The most visited U.S. National Park is
Great Smokey Mountains
The most visited U.S. National Park is:
Great Smokey Mountains
in order to help turn Starbucks around Howard Shultz did what extraordinary thing on February 26, 2008?
He closed every starbucks in the United States for retraining on how to make expresso
Which company originally opened its theme park for employees to relax and have fun when they were not on the job
Hershey's
Which company originally opened its theme park for employees to relax and have fun when they were not on the job? Disney Busch Gardens Six Flags Hershey's
Hershey's
According to the Event Solutions Black Book, what is the most popular site for holding events?
Hotel/resort
Dollywood
In 1961, a small attraction with a Civil War theme called Rebel Railroad opened its doors to the public
In a Las Vegas style casino resort the main difference between the blackjack tables and the poker tables is:
In poker the players bet against each other and the house keeps a portion of each pot
Fraternal Clubs
Includes many special organizations, such as the Veterans of Foreign Wars, Elks, and Shriners
IGRA stands for:
Indian Gaming Regulatory Act
IGRA stands for: International Gaming Regulatory Act Intermediary Gaming Regulatory Act Indian Gaming Regulatory Act Indian Gambling Regulatory Act
Indian Gaming Regulatory Act
The largest single cost for airline operations is
Labor
From the early 1940s until 1976 what city had a virtual monopoly on the gaming entertainment business? Atlantic City New Orleans Las Vegas Reno
Las Vegas
From the early 1940s until 1976, what city had a virtual monopoly on the gaming entertainment business?
Las Vegas
______ has become the highest grossing casino market in the world
Macau
_______ has become the highest grossing casino market in the world.
Macau
_______ has become the highest grossing casino market in the world. Macau Atlantic City Las Vegas Mexico City
Macau
In 1916, which of the following organization was founded to conserve park resources and to provide for their use by the public
National Park Service
In 1916, which of the following organizations was founded to conserve park resources and to provide for their use by the public?
National Park Service
In 1916, which one of the following organizations was founded to conserve park resources and to provide for their use by the public? American Park Service New England Association of Park of Superintendents National Park Service Recreation Management
National Park Service
Country Clubs
Nearly all have one or more golf courses (possibly swimming pools & tennis courts), a clubhouse, lounges, bars & restaurants, banquet facilities
Which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?
Negotiating skills
What operation is typically described as having a bar, restaurant, and less than 16 electronic gambling devices?
Nevada-style gaming tavern
What operation is typically described as having a bar, restaurant, and less than 16 electronic gambling devices? sports book Nevada-style gaming tavern mini-casino theme restaurant
Nevada-style gaming tavern
In October 2008 Howard Shultz spent $32.5 million to bring all 11,000 restaurant managers and partners to _____ for a meeting to explain how he planned to turn the company around.
New Orleans, LA
Social membership at a country club
Only allows members to use the social facilities, including lounges, bro and restaurants, and possibly pools and tennis courts
Proprietary Clubs
Operate on a for-profit basis; owned by corporations or individuals; individuals wanting to become members purchase a membership, not a share in the club
LegoLand
Owned and operated by the Lego Group Marketed toward young families
Gary Loveman, chairman, president and CEO of Cesears entertainment earned a ______ degree from
PHD Massachusetts institute of technology
The Liberty Bell resides in which city?
Philadelphia
The Liberty Bell resides in which city? Washington, D.C. Baltimore Philadelphia New York City
Philadelphia
Private Clubs
Places where members gather for social, recreational, professional, or fraternal reasons
University Clubs
Private clubs for alumni or alumnae
What group or market sector is the greatest percentage of convention center utilization: Exposition trade shows, Government and social services, Educational, Professional and trade shows, Religious?
Professional and trade shows
________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members.
Professional associations
Which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?
Project management skills
Yacht Clubs
Provides members with moorage slips, where their boats are kept secure
refreshment of strength and spirit
Recreation is defined as
Which of the following events would not be considered a special event: Wedding, Sales Meeting, Convention, Festival?
Sales Meeting
What attraction features more than 700,000 exotic plants?
San Diego Zoo
What attraction features more than 700,000 exotic plants? Walt Disney World The National Aquarium San Diego Zoo Hershey's
San Diego Zoo
Which theme park company is dedicated to preserving marine life and uses innovative programs to research wildlife dilemmas? Disney Universal Studios Six Flags America Sea World Parks Knott's Berry Farm
Sea World Parks
Opening ceremonies, halftime, and postgame shows would be part of what kind of special event?
Sporting event
GatorLand
Started when Owen Godwin built an alligator pit in his backyard After World War II, Godwin bought a 16-acre plot located off Florida's second most traveled highway Provides a close-up view of Florida's animals in their native habitat
________________ refers to the implementation of practices and procedures that will help conserve both the natural environment and the special event space.
Sustainable event tourism
The country that is number one in world-wide tourism revenue is
The United States
Which major tourist country destination does NOT have a cabinet-level official for tourism?
The United States
The internal management structure of a club is governed by what?
The corporation's articles of incorporation and bylaws
Walt Disney World
The most popular destination resort in the world is
Which parks create the atmosphere of another place and time?
Theme parks
Which parks create the atmosphere of another place and time? Theme parks Private clubs National parks Zoos
Theme parks
Which of the following would be considered business travel?
Trade shows and expositions
Dr. Martin Luther King Jr. was an example of what specific type of leadership: Peer led, Transactional, Experienced, Transformational, Incentive?
Transformational
Which statement is false with regard to travel agencies?
Travel agents make their money by charging the provider a fee.
private swimming pools
Trends in recreation and leisure include all but
What organization supports the World Tourism Organization?
United Nations
Cultural tourism or World Heritage sites are often designated by
United Nations Educational, Scientific, and Cultural Organization
Cultural tourism or World Heritage sites are often designated by
United Nations Educational, Scientific, and Cultural OrganizationRecreation is defined as:
The country that is number 1 in tourism revenue is
United States
Which major tourist country destination does NOT have a cabinet-level official for tourism?
United States
Which destination attraction is known for its success in adapting movies into thrill rides
Universal Studios
Which destination attraction is known for its success in adapting movies into thrill rides?
Universal Studios
Which destination attraction is known for its success in adapting movies into thrill rides? Universal Studios Disneyland Hershey's Sea World
Universal Studios
government-sponsored recreation
Various levels of government that constitute _______ intertwined, yet distinct, in the parks, recreation, and leisure services
A public gambling house was legalized for the first time in 1626 in
Venice
A public gambling house was legalized for the first time in 1626 in England Venice North America Paris Russia
Venice
membership restrictions
Voluntary organizations have all the following characteristics EXCEPT:
noncommercial recreation
Voluntary organizations, armed forces, and employee recreation fall under
The most popular destination resort in the world is
Walt Disney World
The most popular destination resort in the world is Universal Studios Knott's Berry Farm Six Flags Walt Disney World
Walt Disney World
Which theme park allows faculty members to intern?
Walt Disney World
Which theme park allows faculty members to intern? Universal Studios Dolly World Hershey's Busch Gardens Walt Disney World
Walt Disney World
Which park is considered to be the first major water park opened in the United States? Sea World Blizzard Beach Wet 'n Wild Six Flags
Wet 'n Wild
Which park is considered to be the first major water park opened in the United States?
Wet n Wild
Hershey's
Which company originally opened its theme park for employees to relax and have fun when they were not on the job?
Colosseum in Rome
Which of the following was NOT one of the wonders of the ancient world?
Theme parks
Which parks create the atmosphere of another place and time? Select one:
Walt Disney World
Which theme park allows faculty members to intern?
Gourmet dining and increased restaurant revenues for casinos began in 1992 with Wolfgang Puck Emeril Lagasse Jacques Pepin James Beard
Wolfgang Puck
Gourmet dining and increased restaurant revenues for casinos began in 1992 with
Wolfgang puck
The leading international organization in the field of travel and tourism is
World Tourism Organization
The leading international organization in the field of travel and tourism
World tourism organization
All of the following are trends in tourism EXCEPT:
a decrease in cost of air travel
All of the following are trends in tourism EXCEPT:
a decrease in the cost of airline travel
The total amount wagered in gambling is called
a handle
The total amount wagered in gambling is called a handle the win a bet a wager
a handle
a FAM trip is:
a trip to do a site inspection for an event and get to know the area
Epcot
a unique, permanent, and ever-changing world's fair with 2 major themes: Future World and World Showcase
The first metropolitan park system was established in a. Boston in 1892 b. Philadelphia in 1869 c. Washington, D.C. in 1898 d. Baltimore in 1902
a. Boston in 1892
Which parks create the atmosphere of another place and time? a. Theme parks b. Private clubs c. National parks d. Zoos
a. Theme parks
Which destination attraction is known for its success in adapting movies into thrill rides? a. Universal Studios b. Disneyland c. Hershey's d. Sea World
a. Universal Studios
With country clubs, the type of membership that enables members to use all the facilities all the time is a(n) a. full membership b. monthly membership c. annual membership d. social membership e. entitlement membership
a. full membership
Voluntary organizations have all the following characteristics EXCEPT: a. membership restrictions b. nongovernmental c. nonprofit d. serve the public at large
a. membership restrictions
Places where members gather for social, recreational, professional, or fraternal reasons are called a. private clubs b. attractions c. theme parks d. conference centers
a. private clubs
One of the greatest influences on tourism is
airlines
Ecotourism refers to
an emphasis on nature and native cultures
Travel agents
are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels
travel agents
are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels
Noncommercial recreation includes
armed forces, YMCA, boy and girl scout
recreation
as the use of time for therapeutic refreshment of one's body or mind
The fastest growing sector of casino gaming in the world is
asia
The two major themes of Epcot are a. Tomorrowland and Fantasyland b. Future World and World Showcase c. Fantasyland and Adventureland d. Frontierland and Tomorrowland
b. Future World and World Showcase
The most visited National Park is a. Death Valley b. Great Smokey Mountains c. Grand Tetons d. Yosemite e. Yellowstone
b. Great Smokey Mountains
Recreation offered to the public with an incentive of making a profit is a. the YMCA b. a city club c. commercial recreation d. a fraternal club
b. a city club
Foodservice, a pool, a tennis court, and a golf course are all services offered in a(n) a. convention b. country club c. attraction d. festival
b. country club
Mardi Gras is an example of a(n) a. theme park b. festival c. attraction d. national park
b. festival
Voluntary organizations, armed forces, and employee recreation fall under a. commercial recreation b. noncommercial recreation c. for-profit organizations d. private club recreation
b. noncommercial recreation
Leisure
best described as time free from work, or discretionary time
which type of meeting room setup is for small numbers of people, with the meeting taking place around one, block rectangular table?
boardroom
National parks in the United States typically see approximately a. 150 million visitors per year b. 250 million visitors per year c. 300 million visitors per year d. 400 million visitors per year
c. 300 million visitors per year
Which of the following is the primary difference between club management and hotel management? a. Clubs are used more frequently than hotels. b. Hotels offer more services than clubs. c. Club members feel more ownership of the property than hotel guests. d. Hotels cost more to operate.
c. Club members feel more ownership of the property than hotel guests.
In 1916, which of the following organizations was founded to conserve park resources and to provide for their use by the public? a. American Park Service b. New England Association of Park Superintendents c. National Park Service d. Recreation Management
c. National Park Service
The Liberty Bell resides in which city? a. Washington, D.C. b. Baltimore c. Philadelphia d. New York City
c. Philadelphia
What attraction features more than 700,000 exotic plants? a. Walt Disney World b. The National Aquarium c. San Diego Zoo d. Hershey's
c. San Diego Zoo
Which park is considered to be the first major water park opened in the United States? a. Sea World b. Blizzard Beach c. Wet 'n Wild d. Six Flags
c. Wet 'n Wild
The type of club that is predominantly business oriented is a a. professional club b. social club c. city club d. military club e. dining club
c. city club
Typical theme parks are Opryland and Disneyland, areas set aside just for a. music b. shows c. fun, rides, and recreation for families d. refreshments e. hotels
c. fun, rides, and recreation for families
The Special Olympics is an example of a. for-profit recreation b. commercial recreation c. recreation for special populations d. campus recreation
c. recreation for special populations
Noncommercial recreation includes a. most nonprofit organizations b. commercial health clubs c. the armed forces, YMCA/YWCA, boy and girl scouts d. churches e. athletic clubs
c. the armed forces, YMCA/YWCA, boy and girl scouts
Recreation management
came of age in the 1920s and 1930s, when recreation and social programs were offered as a community service
One yield management technique for maximizing sales income by lowering the price of seats according to expected demand is
capacity control
Gaming revenue is produced from
casino win
Gaming revenue is produced from food and beverage lodging casino win entertainment tours and attractions
casino win
Which destination attraction has been awarded "Best amusement park in the world" for 16 consecutive years
cedar point
which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event
charity, fundraising event
The type of club that is predominantly business oriented is a
city club
The type of club that is predominantly business oriented is a professional club social club city club military club dining club
city club
which of the following is the primary difference between club management and hotel management
club members feel more ownership of the property than hotel guests
Which of the following was NOT one of the ancient wonders of the world?
colosseum in rome
Betting against the "house" is _____ gambling
commercial
Betting against the 'house' is ________
commercial
Betting against the 'house' is ________ gambling social mixed commercial resort
commercial
Recreation offered to the public with an incentive of making a profit is
commercial recreation
Recreation offered to the public with an incentive of making a profit is the YMCA a city club commercial recreation a fraternal club
commercial recreation
Which of the following characteristics would not be considered necessary in a convention and visitors bureau career?
comprehensive knowledge of classic cooking
Offering free goods and services to casino patrons in return for their business is called gratis comps on-the-house guest satisfaction
comps
Offering free goods and services to casino patrons in return for their business is called:
comps
offering free goods and services to casino patrons in return for their business is called:
comps
the payment exchanged for the promise (s) stated in a contract is called the
consideration
setting standards and comparing actual performance to the standard is known as
controlling
A combination of a meeting and an exposition is called a
convention
The combination of a meeting and an exposition is called a:
convention
Cities often establish an organization to attract and retain visitors. This is called
convention and visitors bureau
Large facilities where meetings and expositions are held, usually in city centers, are called:
convention centers
large facilities where meetings and expositions are held, usually in city centers, are called
convention centers
which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony
corporate event
Foodservice, a pool, a tennis court and a golf course are all services offered in a(n) convention country club attraction festival
country club
Foodservice, a pool, a tennis court, and a golf course are all services offered in a
country club
Foodservice, a pool, a tennis court, and a golf course are all services offered in a(n)
country club
An increase in Internet booking, advancement in technology, ticketless air travel, and an expansion of the cruise industry are all examples of
current industry trends
Which of the following was NOT one of the wonders of the ancient world? a. Temple of Artemis at Ephesus b. Statue of Zeus at Olympia c. Colossus of Rhodes in Greece d. Colosseum in Rome
d. Colosseum in Rome
Which company originally opened its theme park for employees to relax and have fun when they were not on the job? a. Disney b. Busch Gardens c. Six Flags d. Hershey's
d. Hershey's
Which theme park company is dedicated to preserving marine life and uses innovative programs to research wildlife dilemmas? a. Disney b. Universal Studios c. Six Flags America d. Sea World Parks e. Knott's Berry Farm
d. Sea World Parks
The most popular destination resort in the world is a. Universal Studios b. Knott's Berry Farm c. Six Flags d. Walt Disney World
d. Walt Disney World
Historic places, sites, and museum are a part of what is now called a. theme park tourism b. historic attractions c. parks and entertainment d. heritage tourism
d. heritage tourism
The hierarchy (from the top down) of club management is a. general manager, executive committee, board of directors, members b. executive committee, board of directors, general manager, members c. board of directors, executive committee, members, general manager d. members, board of directors, executive committee, general manager
d. members, board of directors, executive committee, general manager
Recreation is defined as a. a healthy workout b. not working c. playing an organized sport d. refreshment of strength and spirit
d. refreshment of strength and spirit
There is a direct relationship between recreation and a. burnout b. stress c. leisure d. wellness
d. wellness
which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event
design stage
Most ecotourism destinations can be found in
developing countries
Some of the first forms of gambling were
dice throwing
Some of the first forms of gambling were dice throwing dog races poker roulette
dice throwing
Which theme park allows faculty members to intern? a. Universal Studios b. Dolly World c. Hershey's d. Busch Gardens e. Walt Disney World
e. Walt Disney World
Trends in recreation and leisure include all but a. a surge in travel and tourism b. an increase in personal leisure time devoted to computers c. an increase in programs for fitness d. additional products available commercially e. private swimming pools
e. private swimming pools
Interdependency between various segments of the hospitality industry means that
each segment to an extent
Interdependency between various segments of the hospitality industry means that
each segment, to an extent, depends on another for business
what are the five initial career tracks in the gaming industry
entertainment operations, retail operations, casino operations, food and beverage operations, hotel operations
_____ is the set of moral principles and values that people use to answer questions about right or wrong
ethics
The airline industry, like other segments of the hospitality industry, relies on ________ markets as a source of business.
feeder
Mardi Gras is an example of a(n)
festival
Which of the following is NOT one of the five functional areas casino operations?
for and beverage
National Parks Service
founded in 1916 by Congress to conserve park resources and to provide for their use by the public in a way that leaves them unimpaired
______ manage the work line of employees
frontline managers
With country clubs, the type of membership that enables members to use all the facilities all the time is a full membership monthly membership annual membership social membership entitlement membership
full membership
With country clubs, the type of membership that enables members to use all the facilities all the time is a(n)
full membership
Typical theme parks are Opryland and Disneyland, areas set aside just for
fun, rides, and recreation for families
Typical theme parks are Opryland and Disneyland, areas set aside just for music shows fun, rides, and recreation for families refreshments hotels
fun, rides, and recreation for families
Typical theme parks are Opryland and Disneyland, areas set aside just for:
fun, rides, and recreation for families
the two major teams of epcot are
future world and world showcase
Placing a bet on an unknown outcome with the hope of securing a gain is
gambling
Placing a bet on an unknown outcome with the hope of securing a gain is gaming gambling risk An opportunity
gambling
What is the primary outcome of the responsibilities of a convention and visitors bureau?
generate and increase revenues of a city
most visited National park is
great smokey mountains
Heritage tourism
has gained prominence in recent years, particularly with baby boomers and older adults
Historic places, sites, and museum are a part of what is now called theme park tourism historic attractions parks and entertainment heritage tourism
heritage tourism
Historic places, sites, and museums are a part of what is now called
heritage tourism
Which company originally opened its theme park for employees to relax and have fun when they were not on the job?
hershey's
according to the events solutions black book, what is the most popular site for holding events
hotel/resort
The "house" sets the odds on casino games to ensure a profit over a period of time. This is the:
house edge
The 'house' sets the odds on casino games to ensure a profit over a period of time. This is the
house edge
The 'house' sets the odds on casino games to ensure a profit over a period of time. This is the benefit proceeds yield house edge
house edge
the "house" sets the odds on casino games to ensure a profit over a period of time. This is the:
house edge
In a las vegas style casino resort the main difference between the blackjack tables and the poker tables is
in poker the players bet against each other and the house keeps a portion of each pot
Some of the important characteristics for good leadership are
integrity, judgement, and dependability
Some of the important characteristics of good leadership are
integrity, judgment, and dependability
managers with _____ skills have the ability to communicate with a wide range of employees
interpersonal
The largest single cost for airline operations is
labor
200 million people are employed in the tourism industry, making it the
lagest producers of tax revenue
The benefits of the hub-and-spoke system include all of the following EXCEPT:
large capacity planes can be used
The benefits of the hub-and-spoke system include all of the following EXCEPT:
larger-capacity planes can be used
200 million people are employed in the tourism industry, making it the
largest producer of tax revenues
Cultural tourism is motivated by
lifestyle and heritage
Cultural tourism is motivated by
lifestyle and heritage offerings of a community
Travel is on the increase and expected to continue to increase in the coming years due to
longer life span
All of the following are considered part of the social and cultural impact of tourism on destinations EXCEPT:
lower rates of employment
Casinos track patron play (gambling) through the use of spotters pit bosses dealers loyalty programs
loyalty programs
Casinos track patron play (gambling) through the use of:
loyalty programs
casino track patron play (gambling) through the use of
loyalty programs
efficiency and effectiveness are most important for
management to have good results
A person who contracts out services to (or work for) associations and corporations and plan meetings down to the last detail is a
meeting planner
A person who contracts out services to (or work for) associations and corporations and plans meetings down to the last detail is a:
meeting planner
The hierarchy (from the top down) of club management is
members, board of directors, executive committee, and general manager
The hierarchy (from the top down) of club management is as follows a) general manager, executive committee, board of directors, members b) executive committee, board of directors, general manager, members c) board of directors, executive committee, members, general manager d) members, board of directors, executive committee, general manager
members, board of directors, executive committee, general manager
Voluntary organizations have all the following characteristics EXCEPT:
membership restrictions
Voluntary organizations have all the following characteristics EXCEPT: membership restrictions nongovernmental nonprofit serve the public at large
membership restrictions
In 1916, which one of the following organizations was founded to conserve park resources and to provide for their use by the public?
national park service
Before a meeting planner can start planning a meeting, a _____________ is done to determine the purpose and desired outcome of a meeting.
needs analysis
before a meeting planner can start planning a meeting, a ______ is done to determine the purpose and desired outcome of a meeting
needs analysis
which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach and agreement on the terms and conditions that will govern their relationship
negotiating skills
Voluntary organizations, armed forces, and employee recreation fall under
noncommercial
Voluntary organizations, armed forces, and employee recreation fall under commercial recreation noncommercial recreation for-profit organizations private club recreation
noncommercial recreation
Sustainable tourism
places a broad-based obligation on society
sustainable tourism
places a broad-based obligation on society
City Clubs
predominantly business oriented
Places members gather for social, recreational, professional, or fraternal reasons are called:
private clubs
Places where members gather for social, recreational, professional, or fraternal reasons are called private clubs attractions theme parks conference centers
private clubs
Places where members gather for social, recreational, professional, or fraternal reasons are called:
private clubs
places where members gather for social, recreational, professional, or fraternal reasons are called
private clubs
Trends in recreation and leisure include all but
private swimming pools
Trends in recreation and leisure include all but a surge in travel and tourism an increase in personal leisure time devoted to computers an increase in programs for fitness additional products available commercially private swimming pools
private swimming pools
_____ provides training, consideration, networking, and assistance with business plans and other consulting services for their members
professional associations
which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components
project management skills
Tour operators
promote tours and trips
Tour operators
promote tours and trips that they plan and organize
A horse track that also has slot machines
racing
A horse track that also has slot machines slot parlor racino off-track betting horse parlor
racino
A horse track that also has slot machines:
racino
a horse track that also has slot machines
racino
The Senior Olympics would be an example of:
recreation for special populations
The Special Olympics is an example of
recreation for special populations
The Special Olympics is an example of for-profit recreation commercial recreation recreation for special populations campus recreation
recreation for special populations
The senior olympics would be an example of
recreation for special populations
Commercial recreation
recreation—often called eco- or adventure tourism—provides residents and visitors with access to an area's spectacular wilderness through a variety of guided outdoor activities
Recreation is defined as
refreshment of strength and spirit
Recreation is defined as a) a healthy workout b) not working c) playing an organized sport d) refreshment of strength and spirit
refreshment of strength and spirit
Recreation is defined as:
refreshment of strength and spirit
Travel in the middle ages was mostly for
religious reasons
Loveman was hired by Harah's in 1998 to improve costumer loyalty. He discovered through his research that the customers who contributed the most to the company's profitability were:
repeat slot players
which of the stages of event management is the time for asking questions about a potential event
research stage
Attendee registration, exhibit space rentals, and sponsorship are all sources of:
revenue
Attendee registration, exhibit space rentals, and sponsorships are all sources of:
revenue
In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow because they have to due to the ______ given to by your position
rights
Which theme park company is dedicated to preserving marine life and uses innovative programs to research wildlife dilemmas?
sea world parks
A lecture and a dialogue that allow participants to share experiences in a particular field is known as a:
seminar
a lecture and a dialogue that allow participants to share experiences in a particular field is known as a
seminar
Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as
service contractors
Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as:
service contractors
A special event consultant
should have climbed the "experience ladder"
a special event consultant
should have climbed the "experience ladder"
leadership can be identified as
showing transactional or transformational traits
Stand alone casinos are usually small and often called
slot parlors
Stand-alone casinos are usually small and are often called gambling taverns bingo parlors slot parlors mini-casinos
slot parlors
Stand-alone casinos are usually small and are often called:
slot parlors
An event such as the Olympics requires _________ to provide money or in-kind contributions and receive recognition in return.
sponsors
An event such as the olympics requires _____ to provide money or in-kind contributions and receive recognition in return
sponsors
opening ceremonies, halftime, and postgame shows would be part of what special kind of event
sporting event
Outside of Nevada ________ is still illegal in the United States.
sports betting
Outside of Nevada ________ is still illegal in the United States. roulette horse betting dog betting sports betting
sports betting
_____ refers to the implementation of practices and procedures that will help conserve both the natural environment and the special event space
sustainable event tourism
Ecotourism is synonymous with
sustainable tourism
Business travelers stay over a Saturday night when they travel in order to
take advantage of lower airfares
managers who start their careers on the front line and work their way up must have the _____ skills they acquired along the way
technical
The most visited National Park is
the Great Smokey Mountains
The country that is number 1 in tourism revenue is
the United States
Noncommercial recreation includes most nonprofit organizations commercial health clubs the armed forces, YMCA/YWCA, boy and girl scouts churches athletic clubs
the armed forces, YMCA/YWCA, boy and girl scouts
In most parts of the United States, slot machines produce ____ of the casino revenue.
the bulk
In most parts of the United States, slot machines produce ____ of the casino revenue. the bulk about 10% about 25% about half
the bulk
In most parts of the United States, slot machines produce ______ of the casino revenue
the bulk
The total amount wagered in gambling is called:
the handle
New money spent by tourist and then re-spent by hotels/restaurants in the community for goods and services is known as
the multiplier effect
New money spent by tourists and then respent by hotels and restaurants in the community for goods and services is known as
the multiplier effect
Magement is defined as
the process of coordinating work activities
management is defined as
the process of coordinating work events
which type of meeting room setup is generally intended for a large audience that does not need to make a lot of notes or refer to documents
theater style
Which parks create the atmosphere of another place and time
theme parks
Which parks create the atmosphere of another place and time?
theme parks
All of the following are reasons that people travel EXCEPT:
to participate in something stressful
Long range strategic goals are determined by
top management
long-range strategic goals are typically determined by
top management
The greatest global employment opportunity is
tourism
A person who spends less than a year traveling to places other than their environment is known as a
tourist
an industry group that is generally a public relations organization founded by and funded by a corporation that operates in a specific industry is a
trade association
Which of the following would be considered business travel?
trade shows and expositions
In John Maxwell's People Development Level (#4) the key to developing people is
training and developing someone and having them be able to train someone them self
_____ leaderships involves charisma, individual consideration, and intellectual stimulation
transformational
Which of the following would be considered business travel?
travel shows and exposition
The most popular destination resort in the world is
walt disney world
There is a direct relationship between recreation and
wellness
There is a direct relationship between recreation and a) burnout b) stress c) leisure d) wellness
wellness
There is a direct relationship between recreation and:
wellness
there is a direct relationship between recreation and
wellness
Which park is considered to be the first major water park opened in the United States?
wet n' wild
