KNR 380 exam 1
Which of the following are typically used in vertical coordination? Check all that apply
- Accountability system - Policies, procedures rules, and standards
Which of the following is most accurate?
- Frontline managers need to have to highest level of human relation skills
Partnership integration is the strongest level of partnership. Which one(s) of the following about partnership is true?
- Integration includes both joint ventures and organizational mergers - Structural change in one or more partners to create an entirely new organization
Which of the following is accurate regarding decision making?
- Programmed decisions focus on reoccurring problems
Which of the following is most accurate regarding policies, rules, and standards? Check all that apply
- Standards are measures that help gauge quality and determine when a particular goal has been met - Policies can be informal or formal - Rules are developed to govern behavior and flow from policies and procedures
A mission statement should:
- State the purpose of the organization
Which of the following is false concerning strategic plans?
- Strategic planning should be done only by the staff of an organization
An effective manager must consider a balance between
- individual competencies, job demands, and the organizational environment
Systems theory
- is based on biological theory
The usual time frame for a master plan is
5 to 10 years
__ refers to the strong partnership effort categorized by high levels of commitment between organizations and some sharing of authority and decision making
Alliance
The three levels of organizational culture describe in the text are
Artifacts, espoused beliefs, and underlying assumptions
Which of the following is true?
Behavioral theories state that leadership is learned
Ethical decision making takes into account
Both a and b (results of a decision and how the decision affects others)
Which board document contains such details as board size and composition, board meeting frequency, board elections, and terms of board members
Bylaws
Which of the following is NOT true about being the main use of competencies in organization?
Competencies are used only in entry-level positions
Which of the following does NOT accurately describe a corporation?
Corporations are simple to start and dissolve and do not require extensive paperwork
Which decision making approach requires a manager to identify the gains and losses from a decision?
Cost-benefit approach
__ is how jobs are grouped according to function, product, geography, or customer and includes such things as a landscape unit or a scale unit
Departmentalization
Objective are:
Direct statements that serve as steps to achieving goals
An efficient and ineffective organization is described as on that
Does not adequately achieve organizational goals but minimizes waste of resources
Which of the following is enacted by states or provinces to enable local government to acquire, develop, and maintain recreation areas?
Enabling laws
A nonprofit organization is so-called because it does not make profit
False
Objectives are what an agency wants to accomplish, and goals are how the staff is going to accomplish them
False
Task forces usually have more permanence than teams, which tend to be more singular in purpose
False
The mission and vision of the agency is part of all main types of plans used in parks and recreation organizations except technology plans
False
Which of the following thinkers was the first to deal with the administrative side of management and created the five functions of managers
Henri Fayol
The wealth of knowledge, skills, and abilities that individual employees possess refers to
Human capital
Partnership that occur among organizations in different institutional sectors are
Intersectoral partnerships
Which of the following is NOT one of Kouzes and Posner's five practices of exemplary leaders
Lead by example
Which one of the following is the best way for career progression
Learn to manage yourself and your responsibilities
Who believed that organizations are groups of people, not just a means of production?
Mary Parker Follett
The agency is planning a major event that requires the participation of people from various units in the organization based on their expertise. These people will answer to their original supervisor as well as the director of recreation. Which type of organizational design is the agency using?
Matrix
Which one of the following thinkers is known for the idea of bureaucracy
Max Weber
The financial, physical, technological, and human assets that organizations need for the production of goods or services refers to
Organizational resources
Which type of planning is most likely to seek input from local residents?
Strategic plan
Which of the following is NOT true regarding a SWOT analysis?
Strengths are considered external to an organization
Coordinating organizational tasks, roles, functions, and units so that they work together effectively refers to
Structural integration
Planning serves a number of purposes. Which of the following is not listed in the book?
To achieve the mission of the agency
One of the purposes of policies, procedures, rules, and structures is to limit discretion and guide organizational practice
True
Which decision making approach requires a manager to do the greatest good for the greatest number of people?
Utilitarian Approach
values of an organization refer to:
beliefs held by an organization
TQM assumes that a manager must
both b and c (focus on quality from a customer's perspective and make quality the premise of everything an organization does
According to Douglas McGregor, a theory X management assumption about employees suggests
employees need to be coerced to perform
Which level of management is responsible for guiding the organization on a day-to-day basis
frontline managers
In the public sector, what are the three major types of parks and recreation agencies?
local, state, federal
Which type of board has a current board member voting on a new member to add to the existing board?
not stakeholder, idk just guess
According to the text, the triple bottom line of sustainable business are
people, planet, and profit
What are the four functions of management discussed in the text
planning, organizing, leading, controlling
The major funding source for public sector is?
tax dollars