SCM 309 Quizzes
CRM systems allow organizations to identify which customers have stopped purchasing products or services so that the organization can target those former customers for future promotions and/or perhaps to investigate why they stopped purchasing in the first place. this CRM attribute is called: a. customer defection analysis b. customer profitability determination c. customer- base retention initiative d. customer clickstream analysis
A
a __________ is a set of activities that a firm operating in a specific industry performs in order to deliver a valuable product (i..e. good and/or service) for the market. a. value chain b. process chain c. profit chain d. customer chain
A
a constraint with zero slack or surplus is called a: a. binding constraint b. nonbonding constraint c. nonlinear constraint d. resource constraint
A
a supply chain value proposition that emphasizes efficiency has the following characteristics EXCEPT: a. flexible production b. make to stock c. economies of scale d. lowest landed cost
A
all of the following are recommended for designing and implementing a successful CRM program EXCEPT: a. expect employees to learn on the job and adapt their way or working b. support from the firms top executives c. continuous awareness of customers changing requirements d. knowledge of the tools available to aid to CRM
A
in production scheduling linear programming problems, inventory at the end of this month is set equal to : a. inventory at the end of last month + this month's production - this month's sales b. inventory at the beginning of last month + this month's production - this month's sales c. inventory at the end of last month + last month's production - this months sales d. inventory at the end of last month - this month's production + this month's sales
A
network design is evaluated along customer service and cost. if the strategic priority is to reduce response time to customers, which one is the best choice from the typical network design options below? a. retail storage with customer pickup b. manufacturer/distributor storage with customer pickup c. manufacturer storage with direct shipping (drop-shipping) d. distributor storage with last- mile delivery
A
the ________ is the process that begins with customer need recognition and ends when customer acknowledges the need has been fulfilled. a. customer order cycle b. manufacturer order cycle c. shipment order cycle d. supplier order cycle
A
when evaluating customer segments whens the profit margin is LOW and the sales volume is LOW, the managerial prescription is to ______________ a.review the relationship b. watch the cost c. expedite deliveries d. provide high availability
A
which of the following is a critical issue in sustainable development? a.climate change b. supply base optimization c. countertrade d. labor and legal problems
A
The logic in a simulation model is presented graphically through which of the following? a. data labels b. flowchart c. decision tree d. scatterplot
B
The use of quick response codes (QR Codes) to retrieve marketing information is a type of: a. target marketing b. relationship marketing c. geographic marketing d. customer charm
B
____________ is based on whether a product or service meets or exceeds the customer's a priori expectations. a. customer priority b. customer satisfaction c. customer service d. customer success
B
a customer's lifetime value is calculated by: a. summing the annual sales of the customer and then dividing by the projected lifetime b. finding the NPV of a customer's projected lifetime profits for the firm c. summing the projected annual profitability of the customer d. the firms MRP system
B
as customer service levels increase, sales revenue ______________ a. decreases at an increasing rate b. increases at a decreasing rate c. increases at an increasing rate d. decreases at a decreasing rate
B
if the addition of a constraint to a linear programming problem does not change the solution, the constraint is said to be : a. infeasible b. redundant c. unbounded d. non- negative
B
the ___________ method is a mathematical model used to evaluate locations based on proximity factors. the objective is to select a location that minimizes the total weighted volumes moving into and out of the facility. a.weighted factor rating location model b.load distance model c. center of gravity method d. break even model
B
the first step in the weighted factor rating location model is to : a.assign a performance score to each factor for each location b. identify all factors considered important to the facility location decision c. multiply each factor score by its weight and scan the weighted scores for each location d. assign a weight to each factor
B
A description of the range and relative likelihood of possible values of an uncertain variable is known as a: a. simulation optimization b. risk analysis c. probability distribution d. base-case scenario
C
Mapping the network of primary trading partners is something that should be done to: a. assess and improve internal integration of key supply chain processes b. review and establish supply chain strategies c. help the firm decide which businesses to include in its supply chain management efforts d. obtain point of sale information from customers
C
_______________ is the process of managing interactions with existing as well as past and potential customers. it is one of many different approaches that allow a company to manage and analyze its own interactions with its past, current and potential customers. its about investing time in your current customer base and prospects with the aim of retaining their custom as long as possible and increasing their spend, by delivering great customer service. a. corporate supplier management b. company relationship management c. customer relationship management d. consumer retailers management
C
a firm wanting to import items duty free and then use the component for local production of a product that is then exported would most likely utilize an a. duty free territory b. international cross docking zone c. foreign trade zone d. international processing center
C
a transportation problem with three factories and three warehouses all have how many decision variables? a. 6 b. 12 c. 9 d. 3
C
a transshipment model has two flow out of (source ) nodes four transshipment nodes and three flow into (destination) nodes. each transshipment node is connected with both source nodes and with only one destination node. this network will have how many arcs? a. 6 b. 14 c. 12 d. 8
C
according to the text, all of the following are considered key supply chain business processes EXCEPT: a. product development and commercialization b. supplier relationship management process c. knowledge management d. manufacturing flow management process
C
all of the following are important when determining product freight costs, EXCEPT: a. product handling b. product weight c. product aesthetics d. product volume
C
another name for a 0-1 variable is a ___________ variable a. quadratic b. either- or c. binary d. yes- no
C
as a product's susceptibility to loss and damage increases, its transportation cost ______________. a. cannot be determined b. decreases c. increases d. stays the same
C
as the planning horizon increases, forecast error/uncertainty _________ a. decreases at a decreasing rate b. increases at a decreasing rate c. increases at an increasing rate d. decreases at an increasing rate
C
employee turnover rate reflects what kind of measure? a.asset utilization b. customer service c. productivity d. cost
C
for a minimum cost network flow problem to have a feasible solution, which of the following must be true? a. 25% of the allowable increase of that coefficient b. the lines connecting certain parts of nodes always allow travel in either direction c. there is an equal amount of supply and demand d. there is an equal amount of and demand nodes
C
network design is evaluated along customer service and cost. if the strategic priority is to reduce facility and handling costs which one is the best choice from the typical network design options below? a. retail storage with customer pickup b. manufacturer/distributor storage with customer pickup c. manufacturer storage with direct shipping (drop-shipping) d. distributor storage with last- mile delivery
C
once a deicsion on locating a facility is made, it is _______ to move or shut down that facility. a. none of the alternatives b. cheap c. costly d. easy
C
sensitivity analyses are used to examine the effects of changes in: a.contribution rates for each variable b. technological coefficients c. all of the alternatives are correct d. available resources
C
the process of comparing a model to the real system that it represents to make sure it is accurate is called: a. experimentation b. simulation c. validation d. verification
C
when an organization attempts to offer the right products and services to customer at the right time through the offer of individual promotions tied to specific events like birthdays and anniversaries, this is referred to as: a. personal holiday marketing b. extreme segmentation marketing c. event based marketing d. segmented selling
C
which of the following customer service elements can be classified as an example of post transaction elements? a, customer service policies b. the company's choice of organizational structure c. customer complaint resolution d. salesperson politeness
C
which of the following is NOT a reason for locating in a business cluster? a.supply chain improvements b. competition c. sophisticated retailers d. technology sharing
C
which of the following issues is (are ) important to consider when trying to determine the location of a firm's facilities? a. the stability in the location considered b.environmental issues regulated by domestic laws or international trade agreements c.all of the alternatives are correct d. access to suppliers from the location considered
C
which of the following strategic foreign facilities is set up in a location with an abundance of advanced suppliers, competitors, research facilities, and knowledge centers to get access to the most current information on materials, components, technologies and products? a.server factory b. source factory c. outpost factory d. offshore factory
C
which of the following supply chain performance metrics measures the average percentage of orders that arrive on time, complete and damage free? a. supply chain cash to cash cycle b. supply chain delivery performance c. supply chain perfect order fulfillment performance d. total supply chain management costs
C
Challenges for the transportation industry include these statements, EXCEPT: a. rising customer expectations b. operating cost volatility c. capacity shortages of drivers, railcars, ocean slots, and ports d. excess capacity
D
Why does supply chain create value? a. because integration eliminates any source of conflict regarding supply chain relationships b. because integration automatically connects with customers and maximize service benefits c. because integration decreases the need for complex planning and scheduling d. because the simultaneous achievement of economic value (efficiency ), market value (effectiveness) and relevancy value is only possible when integration is present
D
an optimization model consists of different parts, _______________ represents a function of the decision variables to be maximized or minimized a. decision variabels b. constraints c. input parameters d. objective function
D
as customer service levels increase, cost ____________ a. increases at a decreasing rate b. decreases at an increasing rate c. decreases at a decreasing rate d. increases at an increasing rate
D
choosing to locate a manufacturing facility in the Tennessee valley due to low electricity cost and plentiful energy supply involves which location decision consideration? a.land availability and cost b. proximity to markets c. environmental issues d. utility availability and cost
D
choosing to manufacture in china to sell to Chinese customers would likely involve which location decision consideration> a. utility availability and cost b. environmental issues c. land availability and cost d. proximity to markets
D
dwell time is _________ a. a key concept in manufacturing efficieny b. the total time inventory is waiting to be processed c.a key component of system design d. the ratio of the days inventory sits idle in the supply chain to the days it is being productively used or positioned
D
facility location has _________ on the supply chain a. a short term impact b. minimal impact c. no impact d. a long-term impact
D
in terms of customer experience, the statements below are characteristics of the perfect order, EXCEPT: a. timely arrival b. shipment not damaged c. correct order entry d. customer deductions
D
interconnected companies and institutions from a. particular field which are located in a single geographic location, are referred to is an a.regional business center b. metroplex c. industrial point d. business cluster
D
one frequently used technique to finding the optimal integer solution to a problem involves rounding the relaxed linear programming solution. in general this approach does not work reliably because it results in a solution that may be __________ or ____________ . a.infeasible; optimal b. feasible ; optimal c. feasible ; suboptimal d. infeasible ; suboptimal
D
one of the service characteristics of any transportation mode is its ability to service any given pair of locations. This service dimension characteristics is formally called: a. capability b. speed c. frequency d. availability
D
the ___________ of a linear programming problem defines its feasible region a. decision variable b. objective funciton c. input parameters d. constraints
D
the choice of the probability distribution for a random variable can be guided by: a. an objective function b. likelihood factors c. forecasting d. historical data
D
the difference between the left- hand side and right - hand side of a less than or equal to constraint is referred to as: a. surplus b. constraint c. shadow price d. slack
D
the following facility location technique uses fixed and variable costs to analyze potential locations: a. weighted factor rating location model b.load distance model c. center of gravity method d. break even model
D
transportation plays a key role in every supply chain because: a. products are normally produced and consumed in the same location b. the cost of transportation is inconsequential c. transportation is not a factor in determining profitability d. products are rarely produced and consumed in the same location
D
variables that are not required to assume strictly integer values are referred to as ________ variables a. optimal b. irrational c. discrete d. continuous
D
what type of model would be used to determine how a person can travel from one city to another while minimum total distance traveled? a. transportation model b. assignment model c. transshipment model d. shortest path model
D
which of the following is one of the most basic and important activities of CRM? a.cross selling customers b. finding customers c. increasing charm d. segmenting customers
D
As you increase shipment size, Transportation Unit Costs ($ per pound) ______________ a. decrease in a non-linear way b. increase in a non-linear way c. decrease in a linear way d. increase in a linear way
A
In a _________ distribution, a random variable can take any value in a specified range. a. continuous probability b. relative frequency c. cumulative d. discrete probability
A
Network flow problems can be described or displayed in a graphical form known as a network. all network flow problems can be represented as a collection of _______ connected by ______. a. nodes; arcs b. constraints ; objective function c. flows ; accumulators d. variables ; equations
A
Which of the following statements is NOT one of the disadvantages of simulation? a. the larger the number of probabilistic inputs a system has, the less likely a simulation will provide the best approach for studying the system b. the process of developing a simulation model of a complex system can be time-consuming c. the summary of the simulation dad only provides estimates about the real system d. each simulation run only provides a sample of how the real system will operation
A
a warehouse management system monitors each pickers daily performance so that rewards and incentives can be awarded to the most productive, efficient employees. which of the following best describes this WMS feature? a.labor management b.systems convergence c. fullfillment flexibility d. automated data collection
A
a(n) ____________ is an input to a simulation model whose value is uncertain and described by a probability distribution. a. random variable b. decision variable c. constraint d. identifier
A
an integer programming (maximization) problem was first solved as a linear programming problem, and the objective function value (profit) was 253.67. the two decision variables (x, y) in the problem has values of x +12.45 and y= 32.75. if there is a single optimal solution, which of the following must be true for the optimal integer solution to this problem? a. the objective function value must be less than 253.67 b. x= 12; y = 33 c. the objective function value will be greater than 253.67 d. x= 12; y = 32
A
an optimization model consists of different parts, _______ represents data that is given and fixed. a. input parameters b. decision variabels c. constraints d. objective function
A
as a part of a larger problem, x, y, z are binary variables. if we wish to add the constraint that X must be positive and that only Y or Z but not both can be positive how would the additional constraints be written? a. x= 1, y+z<=1 b. x<=1, Y=Z=1 c. x+y+z<= 3, Y+Z <= 1 d. X<= 2 and y <=2 and z<= 2
A
as a part of a larger problem, you are trying to determine whether or not to open a capacity of 10,000 unites (using binary variable y). you also define x as the number of units (if any) produced at that plant. how will you ensure that y will equal 1 if the plant is open? a. x<= 10,000 y b. y <= x c. x= 10,000 y d. y= x
A
decisions regarding the types of parts purchased, suppliers used and the manufacturing process employed, should be decided in which phase of the supply chain integration model: a. review and establish supply chain strategies b. identify critical supply chain trading partners c. align supply chain strategies with key supply chain process objectives d. assess and improve internal integration of key supply chain processes
A
for maximization problems, the optimal relaxed objective function values is an __________. bound on the optimal integer value. for minimzation problems, the optima relaxed objective function values is a ______________ bound on the optimal integer value. a. upper; lower b. lower; upper c. lower; lower d. upper; upper
A
in terms of the importance of warehousing to overall operations, indicate which one of the following statements answers the question: why do companies primarily hold inventories? a. to achieve transportation economies b. to achieve cost maximization c. to decrease service level offerings d. to meet stable and predictable market conditions
A
inventory turnover reflects what kind of measure? a.asset utilization b. productivity c. cost d. customer service
A
lead time gap is equal to: a. customers desired order cycle time - total supply chain order cycle time b. customers desired order cycle time/ total supply chain order cycle time c. customers desired order cycle time X total supply chain order cycle time d. customers desired order cycle time + total supply chain order cycle time
A
the ______ is where a customer order is linked to a specific product during the supply chain management customer order fulfillment process. a. order penetration point b. order information point c. order reorder point d. order prediction point
A
the _______ developed the supply chain council (SCC) is a standard supply chain process framework that enables effective communication among the supply chain partners, by using standard terminology to better communicate and learn the supply chain issues and standard metrics to compare and measure their performances. a.supply chain operations reference model (SCOR) b. strategic profit model c. balanced scorecare d. financial reporting
A
the coordination and sharing of information and resources to jointly manage a process is referred to as: a. process integration b. reverse logistics c. simplification d. differentiation
A
the flow balance constraint to each node in a transportation model network is: a. net flow = total flow into the node - total flow out of the node b. net flow = total flow out of the node- total flow into the node c. net flow = total flow from node - total flow into route d. net flow = total flow in to the node - total flow in to nodes along the arc from another node
A
the process of determining that the computer model is internally consistent and following the logic of the conceptual model is called: a. verification b. simulation c. validation d. experimentatno
A
the total order cycle time is the _______ fo all the individual cycle times the supply chain. it represents the time it takes the entire supply chain from point of origin to point of consumption to PLAN, SOURCE, MAKE and DELIVER form, time, and place value. a.summation b. average c. minimum d. maximum
A
which of the following does not represent a factor a manager might typically consider when employing linear programming for a production scheduling? a. risk assessment b. product demand c. inventory costs d. labor capacity
A
which of the following explain the need for facility location selection? a. whens the existing business unit has outgrown its original facilities and expansion is not possible b. all of the alternatives are correct c. when the lease expires, and the landlord does not renew the lease d. when a business is newly started
A
which of the following functions is nonlinear? a. 4 x/y + 7z b. 4x + (1/2) y +7z c. z d. -4x + 2y
A
which of the following is NOT an assumption of a maximum flow problem? a. the minimum amount of flow through an arc is given by the capacity of the arc b. the objective is to maximize the total amount of flow from the source to the sink c.all flow through the network ends at one node, called the sink d. all flow through the network originates at one node, called the source
A
which of the following would be considered a supply chain risk management activity? a. all of the alternatives are correct b. develop a formal risk management program c. increasing safety stock d. diversify the supply base
A
A widely used mathematical programming technique designed to help managers and decision making relative to resource allocation is called: a. computer programming b. linear programming c. constraint programming d. goal programming
B
Let CM = the number of components to make and CB = the number of components to buy. if no more than 3000 components are needed, then: a.CM + CB = 3000 b. CM + CB <= 3000 c. CM - CB < = 3000 d. CM - CB >= 3000
B
Let x1 and x2 be binary variables whose values indicate whether projects 1 and 2 are not done (0) or are done (1.) Which answer below indicates that project 2 can be done only if project 1 is done? a.x1- x2 <= 0 b. x1 - x2 >= 0 c. x1 + x2 = 1 d. x1 + x2 = 2
B
Which of the following is NOT a problem with using cost, revenue or profit as performances measures? a. cost and profit information could be hidden or manipulated b. they are difficult to compare with other firms c. weakness in functional areas are not identified d. it is difficult to attribute costs to various functional units
B
a disadvantage of the simple what-if analyses is that: a.it can compute alternate optimal solutions b. there is no indication of the likelihood of various output values c. there are no errors included because of rounding d. the optimal solutions are guarenteed
B
effective measurement systems must be constructed to accomplish three objectives: 1 ______________ is accomplished by the establishment of appropriate metrics to track system performance for reporting to management. 2 __________ is accomplished by appropriate standards of performance relative to the established metrics to indicate when the logistics system requires modification or attention. The third objective 3________________ is related to employee motivation and reward for performance. a. directing, controlling, monitoring b. monitoring, controlling, directing c. directing, monitoring, controlling d. monitoring, directing, controlling
B
indicate which statement is NOT true regarding Supply Chain Performance Measurement Systems: a. performance measures must be visible and communicated to all members of the Supply chain b. adding several tiers of suppliers and customers simplifies performance measurement c. firm aim toward achieving adequate performance and continually improving on those measures d. designing standards and monitoring them provides better information for decision making
B
product availability is a measure of ___________ a. productivity b. customer service c. asset utilization d. cost
B
the ______ is a strategy performance management tool - a semi standard structured report supported by design methods and automation tools that can be used by manager to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. it considered a "4 perspectives" approach namely financial, customer, internal business processes and learning and growth. a. financial reporting (balance sheet/ income statement) b.balanced scorecard (BSC) c. strategic profit model (dupoint model) d. supply chain operations reference model (SCOR model)
B
the choices that the decision maker can control in the model are called: a.constraints b. decision variables c. input parameters d. objective function
B
the contemporary focus on overall supply chain performance and effectiveness demands metrics that provide an integrated perspective. the _______ is the percentage of orders meeting delivery performance with complete and accurate documentation and no delivery damage. components include all items and quantities on-time using the customers definition of on time and documentation- packing slips, bills of lading, invoices. etc. a. cash to cash cycle b. perfect order c. cost of goods sold d. order fulfillment center
B
the great divide reflects a condition wherein achieved integration is partial but not complete. it occurs when the firm cannot accommodate sufficient change to transform from a functional to a process orientation. indicate which of the following statements DOES NOT contribute to this condition: a. when the measurement and reward systems encourage managers to view specific functions as contributing to stand alone performance b. when the information infrastructure is centralized and shared across all levels of the organization c. when management uses primarily inventory to leverage economies of scale d. when managers view knowledge as power, and unwillingness to share knowledge is common
B
there are different foals for spreadsheet modeling design, ________________ for example, assumes that the manager should be able to retrace the steps followed to generate the different outputs from the model in order to understand and verify results. a.modifiability b. audibility c. communication d. reliability
B
what is the objective of a maximum flow problem? a. maximize the routes being used b. maximize the amount flowing through a network c. maximize the amount produced at the origin d. maximize the profit of the network
B
which of the following is NOT a property of all Linear Programming problems? a. usage of only linear equations and inequalities b. a computer program c. the presence of restrictions d. optimization of some object
B
which of the following is NOT considered one of the 5 steps of Monte Carlo simulation? a. generating random number b. establishing an objective function c. building a cumulative probability distrivution for each input variable d. establishing probability distributions for important input variables
B
which of the following is considered a decision variable in the production mix problem of maximizing profit? a. the selling price of each product b. the amount of each product to produce c. the number of product types to offer d. the amount of raw material to purchase for production
B
which of the following is the first step in making a correct location choice? a. make a decision and select the location b. decide the criteria for evaluating location alternatives c. develop location alternatives d. evaluate the alternative
B
which of the following statements is true? a. in the transshipment model, each arc in the network will have a constraint associated with it b. in the shortest path model, arcs permit flow in only one direction c. in the assignment model, constraints need to be added to ensure the decision variables are integer in the optimal solution d. transportation problems will always have integer solutions
B
which of the following will have negative net flow in a minimum cost network flow problem? a. transshipment nodes b. supply nodes c. arc capacities d. demand nodes
B
Simulation __________________. a. does not guarantee optimality b. allows testing of the system without affecting the real system. c. all of the alternatives are correct d. is flexible and does not require the assumptions of theoretical models.
C
The key financial consideration in choosing between private and 3PL distribution options is a. competency of in-house staff b. type of product being handled c. volume of product being moved d. warehouse locations
C
The outcome of a simulation experiment is a(n): a. single number b. what-if scenario c. probability distribution for one or more output measures d. objective function
C
The phase of the supply chain integration model concerned with identifying the important processes linking each of the supply chain partners is: a. review and establish supply chain strategies b. identify critical supply chain trading partners c. align supply chain strategies with key supply chain process objectives d. assess and improve internal integration of key supply chain processes
C
The total relevant value orientation concept states that: a. total relevant value - total cost of ownership / customer value b. total relevant value - total cost of ownership -customer value c. total relevant value - total cost of ownership + customer value d. total relevant value - total cost of ownership X customer value
C
Which of the following best defines Monte Carlo simulation? a. it is a collection of techniques that seeks to group or segment a collection of objects into subsets b. it is the process of selecting values of decision variables that minimizes or maximizes some quantity of interest c. it is the process of generating random values for uncertain inputs in a model and computing the output variables of interest d. it is a tool for building statistical models that charactarize relationships among a dependent variable and one or more independent variables
C
_________ is one approach to finding the optimal integer solution to a problem, where the integrality conditions are ignored and the problem is solved as if it were a standard Linear Programming Problem where all the variables are assumed to be continuous a. maximization b. minimization c. relaxation d. bounding
C
a capital budgeting problem involving the selection of possible projects under budget constraints is solved by which of the following? a.mixed- integer programming b. nonlinear programming c. binary integer programming d. goal programming
C
identify which transportation mode is the best in each of the following categories: speed, availability, dependability, capability, frequency a. truck, rail, water, pipeline, air b. air, rail, truck, truck, water c. air, truck, pipeline, water, pipeline d. truck, air, rail, water, pipeline
C
if xjj = the production of product I in period j, then to indicate that the limit on production of 3 products in period 2 is 400: a.x21 + x22 + x23 <= 400 b. x32 <=400 c. x12 +x22 + x32 <=400 d. x23 <=400
C
in an integer programming problem, if it is desired to have variable x be exactly twice the value of variable y, the constraint would be written a. 2x-y=0 b. x + 2y = 0 c. x- 2y = 0 d. 2x+y=0
C
in which of the following situations shoudl we NOT use the transportation method of linear programming? a. to maximize profits of shipping "n" unites to "m" destinations b. to find a new sage location c. to determine which corner of a street intersection to locate a retail service facility d. to minimize costs of shipping n units to m destinations
C
the __________ is an expression which breaks ROE into three parts: operating, efficiency, asset use efficiency and financial leverage. this analysis enables the analyst to understand the source of superior (or inferior) return by comparison with companies in similar industries (or between industries) a.balances scorecard b. financial reporting c. strategic profit model (dupoint method) d. supply chain operations reference model (scor)
C
the primary distibution facility operation focus is: a. on inventory control and personnel issues b. in making sure key performance indicators (KPIs) are fulfilled c. on the movement and storage of products d. on the warehouse management systems
C
which of the following is NOT an assumption of minimum cost network flow problem? a. the objective is either to minimize the total cost or to maximize the total profit b. at least one of the nodes is a supply node c. there is an equal number of supply and demand nodes d. the cost of the flow through each arch is proportional to the amount of that flow
C
which of the following is NOT one of the advantages of simulation? a. simulation is relatively easy to explain and understand b. a simulation model provides a convenient experimental laboratory for the real system c. simulation guarantees an optimal solution d. simulation models are flexible
C
A model containing a linear objective function and linear constraints but requiring that one or more of the decision variables take on an integer value in the final solution is called: a. a nonlinear programming model b. a goal programming modeal c. a multiple objective LP problem d. an integer programming problem
D
A simulation model extended spreadsheet modeling by: a.using historical data to make predictions about future values and expected trends b. using real time values for parameters from the application to formulate solutions c. extending the range of parameters for which solutions are computed d. replacing the use of single values for parameters with a range of possible values
D
_____________ is an operational strategy where product is received in a facility, generally combined with other products going to the same destination and then shipped at the earliest opportunity without going into long-term storage. a. stop- and - go b. just in time c. time consolidation d. cross docking
D
a feasible solution to a linear programming problem: a. must give the minimum possible cost b. need not satisfy all of the constraints, only the non- negativity constraints c. must give the maximum possible profit d. must satisfy all of the problems constraints simultaneously
D
a manager is responsible for determining the quantities of specialty items to order for a chain of grocery stores. this year, the manager has ordered extra cases of valentine candy to be held at the distribution center because in years past many of the stores have run out in the week before that holiday. this is an example of which aspect of distribution operations? a.fulfilling omni channel demand b. supporting production requirements c. reducing purchasing costs d. protecting against uncertainty
D
as customer service levels increase, requirements for warehousing space: a. decrease b. decrease initially and remain unchanged after some time c. remain unchanged d. increase
D
indicate which of the following statements best describes the primary reason for performing intermodal shipments: a. because intermodal movements allow cost minimization b. because intermodal movements reduce the complexity of operational decisions c. because intermodal movements systematically reduce the speed of the service d. because intermodal movements combine the cost and/or service advantages of two or more modes balancing trade-offs
D
logistics executives must be positioned to demonstrate how supply chain practices and processes affect the overall financial health of the organization. indicate from the statements below which one IS NOT a deficiency of traditional functional assessment reports: a. they lack an innovation perspective b. there is a persistent bias toward cost and traditional customer service c. inability to reflect a true shareholders financial perspective in the scorecare d. they direct improvements at the functional level
D
the contemporary focus on overall supply chain performance and effectiveness demands metrics that provide an integrated perspective. the ___________ is the time it takes for an investment made to flow back into a company after it has been spent for raw materials. For services, this represents the time from the point where a company pays for the resources consumed in the performance of a service to the time that the company received payment from the customer for those services. a. perfect order b. cost of goods sold c. order fulfillment cycle d. cash-to-cash cycle
D
when utilizing performance standards, the difference between the standard and the actual performance is called the: a. productivity gap b. certified variance c. organizational variance d. performance variance
D
which of the following Is a contributor to the bullwhip effect? a. using actual demand data b. vendor managed inventory c. smaller order sizes d. forward buying
D
which of the following is NOT an assumption of a shortest path problem? a. the objective is to find a shortest path from the origin to the destination b. a path through the network must be chosen going from the origin to the destination c. associated with each link or arc is a nonnegative number called its length d. the lines connecting certain pairs of nodes always allow travel in either direction
D
