System Analysis and Design - Chapter 8

Brief instructions that pop up when the mouse hovers over a control is called a

Tool Tip

Adequate feedback from a system to user data entry helps reduce errors.​

True

An initial grouping of cases by actor and subsystem is a good starting point for menu design.​

True

Ease of learning and ease of use are often in conflict.

True

Sometimes in user interface design it is a good practice to have controls that are hidden and not visible.​

True

The overriding issue on the design of data entry screens is to minimize errors.​

True

Which of the following is NOT one of the primary considerations when designing the user interface?​

What types of user interface controls will be required?

On small mobile devices due to the lack of screen space, sometimes menu navigation icons are placed along one edge of the screen in an

action bar

Two of the most common graphical charting techniques are

bar charts and pie charts

Using the dialogue metaphor, it is important the each dialogue has a defined beginning and ending. This concept is referred to as

closure

The idea of maintaining a certain level of consistency across multiple releases over time of a software application is referred to as

continuity

A metaphor of human-computer interaction (HCI) in which interacting with the computer, is much like carrying on a conversation is called

dialog metaphor

A feature of the user interface that provides clues to help the users uncover hidden features is called

discoverability

A metaphor of human-computer interaction, in which interaction with the computer involves browsing and entering data on electronic documents, is referred to as a

document

A user-interface output design technique that allows a user to select a summary field and view the supporting details is called

drill down

A report that contains only information about nonstandard or out-of-bound conditions is an

exception report

Reports that provide detailed or summary information about transactions that fall outside the normal range of values are called

exception reports

A report that is used primarily for strategic decision making is called an

executive report

When doing data entry on a smartphone a frequent problem is touching two controls at the same time or touching the wrong control. This is an example of ______ ______ problems.

fat finger

Since it is not always clear that Web page objects are clickable, or when a control has recognized the click, designers should be careful to apply the principle of

feedback

Electronic reports can provide a ____ on the report to activate a lower-level report, which provides more detailed information.​

hot spot hyperlink

One effective way to present large volumes of data is to summarize it and present it...

in graphical chart or diagram.

When a web site is designed so that it can be correctly and effectively displayed on small, mobile devices (as well as desktop devices) it is said to be

mobile responsive

When a user fills out an online form, but makes an error and the data is not immediately accepted (until the input error is corrected), if the system clears all the fields and requires the user to start over, this is an example of violating the principle of

protecting the user's work

A type of input control where the user can select only one item from a group of items.​

radio button

A technique to create a sequence of sketches of the display screen during a dialog is called

storyboarding

A broad concept that applies to all aspects of a person's interaction with a software application including actions, responses, and perceptions is called the

user experience

Everything the end user comes into contact with while using the system-physically, perceptually, and conceptually.​

user interface

What is the term used for design techniques that embody the view that the user interface is the entire system.​

user-centered design

A key principle of human-computer interaction (HCI) that states that all controls should be noticeable is called

visibility

When a control provides immediate feedback to a user, such as when a button shows it has been clicked, another term besides feedback that is often used is called

visibility

Which is not a type of consistency that is important in user interface design?​

Across users

When a user interface has obvious features that lead or invite users to try things so as to discover hidden features it is called what?

Active Discovery

A key principle of human-computer interaction (HCI), that states that the appearance of any control should suggest its functionality, is called what?

Affordance

Which of the following is not one of the standard methods to aid a user to find and utilize hidden controls or actions that are not obvious?​

Affordance

Which of the following is not a recommended technique for good error processing?​

Clear the field that is in error.

The primary principles of UI design of a desktop system include principles which also generally apply to other types of devices. Which of the following principles is NOT an important guideline when considering the layout and format of a particular screen.​

Dark colors should be avoided.

Each dialog within the system should be organized with a clear sequence-a beginning, middle, and end. This describes which of the rules for designing interactive interfaces?​

Design dialogs to yield closure.

Software (such as typical tax preparation software) which in essence interviews the user is following which user interface metaphor?​

Dialog metaphor

Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?​

Easy reversal of actions

Reports that are used by high-level managers to assess the overall health and performance of the organization are called what?

Executive Reports

A good example of an error message might be, "The account information is missing critical data. Please re-enter."​

False

A use case description is the best place to start for the design of the forms for a user interface.​

False

Consistency and continuity are synonyms and can be used interchangeably.​

False

Each dialog may only have one window form.​

False

Menu design and dialog design should be done separately.​

False

Shortcut keys are an interesting feature, but are seldom used by experienced users.​

False

Storyboarding should result in a detailed dialog design.

False

The design of a desktop system and a Web based system have similar performance issues that must be considered.

False

To implement the dialog metaphor requires voice communication and voice recognition capabilities on the computer.​

False

Use of fancy fonts always add interest and clarity to a web page and are recommended for many online systems.​

False

User interface design is frequently added to the system after the business rules and business logic has been designed.

False

When designing the UI for a mobile device, two important considerations are limited screen size and screen brightness.​

False

Which of the follow is the best technique to determine how many menu items are needed and how to structure the menus and sub menus.

Group use cases by actor.

Which of the following is not a principle of Closure?​

Have clear navigation path.

"When subsequent processing is delayed by more than a second or two, users may repeatedly press controls or re-enter information, resulting in processing errors and user frustration" is an example of what?​

Lack of feedback

Which of the following are the two primary characteristics of smartphone UI design that are different than UI desktop design?

Limited screen size and touch screen

Operating systems deliberately include an electronic "click" sound for keyboard and mouse activities. This describes which of the eight golden rules for designing interactive interfaces?​

Offer informative feedback

Which analysis model provides the best starting point for identifying screens for user interface design?​

System sequence diagrams