Total Addressable Market, Serviceable Available Market, and Operator Actions

Cross-Functional Collaboration

Working together with individuals from different departments or functions to achieve common goals and objectives.

Driver Promotions Strategy

A plan to incentivize and promote drivers to increase their engagement and satisfaction, ultimately benefiting the business.

Operator

An accountable business leader responsible for setting strategy, problem-solving, executing plans, and delivering business results.

Operator Mindset

An approach that involves setting the business context, shaping strategy, seeing the big picture, and coordinating decision-making across the organization.

OKR

Objectives & Key Results. Objectives are qualitative statements about what needs improvement, while Key Results are measurable outcomes that track progress towards achieving those objectives.

Decision Making

The process of selecting the best course of action from available alternatives based on analysis and evaluation.

Product Research

The process of studying and evaluating a product's features, benefits, and potential improvements to enhance its market competitiveness.

TAM

Total Addressable Market. The total market size for a product or service, assuming no competition.

Business Strategy

A long-term plan of action designed to achieve specific business goals and objectives.

Leadership Recommendations

Guidance and suggestions provided by a leader to influence decision-making and actions in a positive direction.

Operator Actions

Insights & analysis, monitoring & reporting, project & program management, and cross-functional collaboration to drive business success.

SAM

Serviceable Available Market. The portion of the total market that a company's products or services can realistically serve.

Business Impact

The effect of actions and decisions on the overall performance and success of the business.

Strategy Development

The process of formulating and implementing plans to achieve business goals and objectives.

Customer Research

The process of gathering and analyzing information about customers to gain a better understanding of their needs and preferences.

Holistic Decisions

Decisions that consider multiple perspectives and factors, taking into account the entire system or organization for comprehensive outcomes.

Forest & the Trees

The ability to consider both the big picture and the details when making decisions and developing strategies.

Nucleus for Decision-Making

The central role in coordinating and facilitating decision-making processes, involving relevant stakeholders to ensure effective outcomes.

Business Context

Understanding the reasons behind business decisions and goals, including their financial implications and outcomes.