WEEK SEVEN ECONOMICS AND PERSONAL FINANCE (CONSUMER PURCHASING AND PROTECTION)

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step by step process of making a large purchase

1) Investigate 2) Evaluate 3) Negotiate 4) After the purchase

small claims court

a court that deals with legal disputes that involve amounts below a certain limit

open dating

a labeling method that indicates the freshness, or shelf life, of a perishable product, such as milk or bread.un

class action suit

a legal action on behalf of all the people who have suffered the same injustice

legal aid society

a network of community law offices that provide free or low-cost legal assistance

rebate

a partial refund of the original price of the product

down payment

a portion of the total cost of an item that must be paid at the time of purchase

arbitration

a process where a conflict between a customer and a business is resolved by an impartial third party whose decision is legally binding

service contract

a separately purchased agreement by the manufacturer or distributor to cover the costs of repairing the item

warranty

a written guarantee from the manufacturer or distributor that states the conditions under which the product can be returned, replaced, or repaired

examples of extended warranties

cars, homes, and appliances

limited warranty

covers only certain aspects of the product, such as parts

transactions

dealings of any kind involving money

fraud

dishonest business practices that are meant to deceive, trick, or gain an unfair advantage

what are the pros of credit?

has interest fees after purchase

approach means...

method

what are the cons of cash?

might need to wait for the money

what are the pros of credit?

more convenient; shop now and pay later

what are the pros of cash?

no interest fees after purchase

pros of direct selling

not having to leave home

cons of direct sellings

online, mail order, and tv

examples of direct selling

online, mail order, and tv

when comparing brands, remember to compare

price and quality

impulse buying

purchasing items on the spur of the moment

eligible means...

qualified to be chosen

how can someone avoid fraud?

recognizing and reporting it

documents are used to...

record in detail

extended warranties

service contracts are not really warranties, they are separately purchases agreement that covers the cost of repairing the item

full warranty

states that a defective product can be fixed or replaced during a reasonable amount of time

how do you receive a rebate?

take the information from the product and mail it

who decides the outcome in a small claims court?

the judge

mediation

the tempt by a neutral third party to resolve a conflict between a customer and a business through discussion

unit pricing

the use of a standard unit of measurement to compare the prices of packages that are different sizes

examples of an implied warranty

toasters will toastl

formula for unit price

total price/unit of measurement = unit price

implied warranties

unwritten guarantees that cover certain aspects of a product or its use/guarantees that a product is fit for its intended use

documents are...

writing that provides information

cons of impulse buying

you might buy products you don't need and end up using more money than planned


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