3.6.15
Which of the following would be the most likely cause for a computer to perform sluggishly
Hard drive
Which of the following is a top cause of motherboard failure
physical damage
Which of the following is often the hardest part of troubleshooting?
Reproducing the problem
A computer has power, but there are no beeps in the computer does not boot. Which of the following would be the most likely cause
CPU FAILURE
Marcus was a sign to troubleshoot a problem with the computer not being able to access a cloud application. Which of the following is the last step in the troubleshooting methodology that should be completed
Document findings/lessons learned actions and outcomes
The troubleshooting methodology starts by identifying the problem. The first step and identifying the problem is to gather information. Which of the following is the next step?
Duplicate the problem if possible
While troubleshooting a problem with the computer a technician has tested and confirmed a theory on how to fix the problem which of the following is the next step the technician should perform
Establish a plan of action to solve the problem and identify potential effects
Anna a technician is helping a customer troubleshoot an issue where a server will intermediately become in assessable to employees. Anna has completed researching the knowledge basis available. What should Anna do next as part of standard troubleshooting methodology
Establish a theory of probable cause
Which of the following problems would be the most difficult to troubleshoot
Intermittent problem
Employee submitted of support ticket stating that her computer will not turn on which of the following troubleshooting steps should you take first
Make sure the power cord is plugged into the wall and make sure the surge protector is turned on